Customer experience and feedback solution 0 reviews 4 Alternatives to PxidaCX
Explore a recommended list of PxidaCX alternatives for your business in 2020. Compare alternatives to PxidaCX side by side and find out what other people in your industry are using. Let GetApp help you determine if the competition offer better features or value for money.
Multi-channel customer feedback collection with NPS scoring
What users mention about Delighted See all reviews The team there was fantastic. We were a small company but they treated us like we were huge. Easy, user friendly and great analytics are only a few words to describe this product. Also great price for what it allows us to do. Delighted made it very easy for us to survey our users. I really liked the tight integration with Slack and the ability to integrate our data with Delighted data for improved reporting.
Conversational survey tool
What users mention about SurveySparrow See all reviews Fast set up, easy to use surveys and fun interaction for clients. I like the simplicity of the tool. Special shout out to their support team; they are good listeners, knowledgeable and solutions focused. Alternative to many of the more popular survey sights, nice look for customers.
Customer engagement tool for omnichannel communication
Close the loop on every customer interaction.
What users mention about LiaCX See all reviews I would highly recommend Intouch because of the great one on one customer care and support. Great features, great support, easy to use, reasonable price. Best feature is the Ease of use. Product navigation is very easy-to-use.
Accelerate Revenues with Customer Engagement Management
What users mention about Totango See all reviews The health Icon is a great way for sales and customer success reps to keep track of a big book of accounts. The ability to build reports, tier accounts by health and dollar value. I how easy it is to customize some aspects. I like the ability to create segments. The ease of use, ability to quickly and easy customize email campaigns and reports.
Self-service support & customer education platform
What users mention about elevio See all reviews I love how Elevio lets you source your help documentation from all the help desk solutions available, so you don't need to re-write everything. The only problem I've had with it is not being able to customize some features but that's on me. I'm a total noob. For what it sets out to do, elevio does it fairly well. However, as our business needs get more complex we're worried that the functionality of elevio will not be sufficient to keep up.
Net Promoter Score (NPS) survey platform
Artificial Intelligence-based knowledge management solution
Comprehensive Product and Customer Success Platform
Customer feedback & feature request management
What users mention about Canny See all reviews It shows that we care about what our users want. And that helps build customer loyalty. Canny is the best product - we reviewed them all and are delighted that we selected Canny. I enjoy the minimal branding and easy integration with our application. We didn't have to build the entire system ourselves and the Intercom integration is great as well.
Customer experience management (CXM) platform
What users mention about Qualtrics CustomerXM See all reviews Very positive, and from what I have personally seen, the best in the market (although you must pay for access the best solution!). The best feature of Qualitrics is in fact that it checks your survey when you've completed it as a means to revamp or perfect it. Not only does Qualtrics have basically every feature you could want, it makes sure you are publishing surveys that are accessible for screen readers. Customer support is fantastic, as well.
Great customer service starts with better help desk software
What users mention about LiveAgent See all reviews Honestly it's a great Zendesk alternative. LiveAgent was not only a perfect fit for managing our support related issues but it's also a great solution for engaging in sales prospecting. I want to highlight the Quality of LiveAgent Support, it is Excellent, very fast in response and they are really concerned to help and provide great service. The customer support team for LiveAgent has been excellent, helping work through our needs and how LiveAgent can meet those. The application has helped us improve our management support items.
Service-first CRM company that builds support & sales tools
What users mention about Zendesk See all reviews Overall, my experience has been good. It's a popular platform for a reason as it contains popular features such as reporting and analytics, easy transfers, and visitor history. The variety of add-ons is big. I love how you can categorize all the tickets and have the ability to have chat in the same window as email tickets. I like how the phone is built into the suite, updates to tickets is a nice feature as well. Integration with Stella is good too.
Customer and employee experience management platform.
What users mention about SoGoSurvey See all reviews Overall I have found SoGo to be an easy to use and reliable product with a very attractive price. They are by far more responsive than any of the other companies I've used. It was very easy to use. It had a lot of great features in the free version, but I'm interested in upgrading for some of the more advanced features. I absolutely love the customer support, i have never gotten such good and quick help from customer support in other survey platforms.
AI-powered customer engagement platform
What users mention about Bold360 See all reviews Overall, I am pleased with the software itself. I think the 360 web client is a nice upgrade. I like being able to send GIFs, they make the conversation more fun and similar to texting. In fact Bold Chat is a premier chat software at a very competitive price. While other companies offer you static system, Bold Chat offers something that goes above and beyond.
Feedback capture and analysis solution
Cloud based and on premise survey software
What users mention about Key Survey See all reviews They are so accessible, and committed, it feels like a very small company that is just focused on you. We really like that aspect. We have found Key Survey to be a powerful, comprehensive survey solution that supports many areas of our business. From client satisfaction surveys to workflow dashboards, Key Survey has it all. Easy to navigate, easy to create new surveys and reports, and the help nd training offered are awesome.
The pioneer and market leader in Experience Management
What users mention about Medallia See all reviews The software is sometimes intimidating for me because most customers do not respond to the survey or get mad about being asked for feedback. Having instant, constructive feedback allows us to recognize outstanding employees as well as improve our customer experience. I also love the templates that allow us to respond to customer comments. The Reps are amazing and so helpful. There are a lot of functions built into Medallia.
Net Promoter Score & customer feedback collection
What users mention about Retently See all reviews I felt good about how my customers thought of my business, but it was wonderful to see it in print. There is some functionality missing, especially when it comes to the in-app survey which becomes bothersome to new users of our website. Extremely easy to use and integrates seamlessly with Intercom. Clear steps on how to set it up and to use it effectively.
AI-powered customer feedback analysis
Simplifying Business Communication
What users mention about Nextiva See all reviews Just before the porting they misinformed me about the date and and time and the porting was done without my knowledge. First week of the Nextiva phone service was terrible. The phone system was with a lot of technical problems. Auto attendant not working, CRM not working, SMS not working. They are functional, but not friendly. In the best cases, the apps require more steps to do things than should be necessary.
Turn Browsing Into Buying
Review management, reputation software, feedback & webchat
What users mention about Podium See all reviews They have no hardship clauses and a no excuse policy. You will get sued for the balance of the contract. It's focused so much on user experience. Both internal users and those leaving reviews are welcomed with an experience that helps drive results. I was very happy with how easy podium was to set up and use. I have gained a lot of reviews that have helped get recognized online.
Cloud-based customer experience management platform
What users mention about Swell CX See all reviews The return on investment has been outstanding. Swell is an awesome company to work with. Ease of use and immediate results. Customer support is very helpful and want you to succeed. Swell has been a great interface to increase our reviews for our new business. The site is easy to use, the campaigns are clear and the invitations are very user friendly for our patients.
Cloud-based team communication software
What users mention about Weave See all reviews So far it has been great. It's very user friendly & I am so happy we are using it at the office. Practice it allows growth and management of my business it ways I never dreamed possible I find myself saying, "Wow, the Weave can help me do that better a lot. It is the worst, call into support and put on hold, for 30 minutes, while all the time getting messages about using the chat, only problem the chat is just as bad, was number 17 in the queue.
Feedback analysis for customer experience
What users mention about Keatext See all reviews Easy to use, good visuals, easy to import data... it was fun to see hypotheses get confirmed or infirmed by the analysis. I got a chance to use Keatext for a client and I loved it. There are so many ways you can use this tool to get better at marketing. Easy-to-use rather it is fun app that will make you love you work.
All-in-one market research & consumer insight platform
Client satisfaction solution
What users mention about Centercode See all reviews The efficiency of Centercode is fantastic. Once people experienced it, they recognize the efficiency and great tools and options and love to make use of it. First, and foremost, the embedded customer service feature is fantastic. I also appreciate the ability to customize welcome message (HTML capable), and email templates. It is easy to respond back to them with our findings and solutions. Centercode support is extremely friendly and helpful anytime we have questions for them.
Behavior Analytics for any business selling online.
What users mention about Hotjar See all reviews Love using pools - you will be surprised how good it works if you ask the right question in the right time. Very responsive and professional customer support. It's a great tool to analyse behavior and understand my users, it's amazing the number of things you can do. My overall experience has been fantastic. The recordings are top quality and there are plenty of additional features and functions for those who want more.
Reputation marketing with reviews, social & SEO tools
What users mention about NiceJob See all reviews Nice job puts it right in front of them with a text, super easy. I love it I recommend it to any friend so have who own their own companies because it has been so great for us. Nice Job integrates perfectly with my scheduling software so it makes receiving reviews very easy. Customer Service is top notch. Fabulous customer service and the value of this product is amazing. The time saved in the review process alone more than pays for the product.
Mobile-friendly survey management platform
What users mention about SurveyLegend See all reviews I love how SurveyLegend combines ease of use with beautiful aesthetics. This is a survey I actually enjoyed creating and wanted to put in front of my customers. The ability to create surveys with different features is great. I think its more appealing to customers and allows you to create based on those you are trying to reach. I like the usability of the software. It was super easy to set up and I liked that I could integrate it into my website.
Personalization for Busy People
AI-Powered Chatbots, Messaging & Live Chat for Businesses
What users mention about LivePerson See all reviews Terrible customer support, a real pain to cancel the service...they continued to charge us even after the 90 day period from cancellation. I love the ease and interface of this program. It’s very smooth for the most part and the stats provided are a fantastic tracking tool. The upcoming integration with bots along with rich messaging capabilities provide for a rick communication experience which our customers love.
Customer loyalty, engagement & marketing platform
What users mention about Kangaroo See all reviews We have used other loyalty programs and for a similar cost we were able to transfer to Kangaroo successfully and our customers love it. This is huge to customers and has encouraged many people to join it. I like that it is based on phone number as well because I think that is easier for people to remember than an email. The biggest advantage is that it is fully integrated with Lightspeed POS and E-comm. So, it helps us to create a seamless customer experience.
Web push notifications for mobile & desktop
What users mention about Aimtell See all reviews The software is easy to use and audience segmentation capabilities are great. Love the ability to track different website actions with events and set up triggered campaigns based on them. Aimtell help us to tracking the use. Easy to use, support team is good also in helping us to answer the question. The app is easy to use and if I had any questions the customer support was very knowledgeable and excellent at responding.
Social Media Management Software for Business
What users mention about Sprout Social See all reviews I like how the platform identifies the best times to post to each platform's audience on a particular day. This gives our content the highest chance of receiving the most engagement and reach. In addition, their robust analytics allow us to create amazing reports with a few simple clicks, with many beautiful graphs and artworks. It has a great design, friendly interface and it is easy to learn how to use it. It is wonderful to be able to schedule the publication of the content on different platforms from Sprout Social.
Digital call experience platform for call centers
One Platform, Countless Customer Solutions
Unified social media marketing and management platform
What users mention about Falcon.io See all reviews The export options are good and the generated reports look great. It would be even better if the reports allowed for further customization; advanced period comparison, layout options etc. This is fairly intuitive and have some good analytics you can grab. I like being able to search for content from my other team members and like the ease of sharing assets in the software. I shared most in the I like section. For our big client its been a godsend, with smaller clients a bit trickier.
Accelerate Digital Adoption
What users mention about Whatfix See all reviews The ability customize the conditions under which specific workflows are triggered is awesome. The support offered by our agent was extremely helpful in setting up the more complex conditions. It's very easy to use and implement in your application. The Whatfix support page is incredibly helpful and straightforward and the customer service is superb. Ease of creating the flows, unobtrusiveness of the tool in our application, and simplicity of use. As much as the software, we are really impressed with the customer support provided.
Email management software and shared inbox for teams
What users mention about Front See all reviews Easy to use, scalable to any size company and has a fantastic phone app. Customer support is good and it was easy to install and set up the software. This is just a feature request rather than a complaint, but I can have all the conversations in an email opened by default instead of the collapsed view. Previously, we attempted to use Gmail to accomplish this, but Front does a great job of managing the workflow of sharing one email and collaborating effectively.
Powering the Business of Learning
What users mention about Thought Industries See all reviews I appreciate the help of our TI contacts. They did their best and continue to answer our questions to the best of their ability when we need help. I like Thought Industries for its ease of use. I am able to use it and make courses look nice with simplicity and ease. Thought Industries has robust features that empower our instructional design team to create meaningful and highly effective learning experiences for our learners and clients.
Conversational Customer Service Software
What users mention about Dixa See all reviews They are great at working with you to make it a great experience. If you are a traditional contact center I would recommend giving them a shot. The quality of the calls are fantastic, 98% of the calls going without interruptions and with good sound quality. No major issues or items that I would dislike. Maybe the lack of text to speech options to create recordings and prompts.
Real-time analytics for subscription businesses—100% free
What users mention about ProfitWell See all reviews It's a great tool for any kind of business in order to have a clear view of their customers payments. Accurate, clean interface for subscription revenue analytics dashboard. Super useful when running a SaaS business. Our favorite thing, of course, is that ProfitWell is FREE. Excellent financial reporting and trend tracking software without any cost.
Affordable Email Marketing Software
What users mention about SendX See all reviews Development and support. The support on issue resolution is great and the developments going on are even better. Send X does it all in one at a great price. Plus, the customer service is very friendly, and they're also very helpful. It is hell of expensive. When compared with other email marketing software, you'd realize that SendX is way too expensive.
Your Client Portal, Your OneStop Digital Experience.
What users mention about Moxtra See all reviews The only thing I disliked about the software is that the conversation chat is lost after the 90 day period is up. I like the ability to share any and all file types. I also like that you can record your screen and send what you are doing. I like the user interface. Moxtra has amazing organization and meeting features.
Cloud-based customer engagement solution
What users mention about Nickelled See all reviews Thanks to Nickelled, I have more time for other priorities. M happy, my employees are happy and my boss is estatic. We looked at products that were so expensive and so outrageous in pricing but when we looked at Nickelled, we were shocked thinking there had to be a large setup fee or something. Our clients absolutely love these guides, I have gotten countless feedback on how amazing they look and work.
Survey management solution for customer experience
Omni-channel customer communication and engagement
Online reputation management
What users mention about BirdEye See all reviews Customer service has been fantastic. I love the fact that we can view our reviews all in one spot and not have to go search and hunt for them on different platforms. The ease of use is one of the best features other than the integration to different POS systems and Google. The new Google Analytics is awesome and Inbox is one of my favorite features. Our business had an issue with online reputation/review management. Through years of neglecting in addressing this issue, it just piled up with more and more negative reviews.
On-Demand digital marketing and campaign management solution
Customer Service & Field Service Management Solutions
What users mention about Salesforce Service Cloud See all reviews Benefits are great had video chatting and a small rectangle to show the calls coming in and out. Sometimes worked sucked and hope salesforce to crash so i wouldnt have to work lol. I love that it's customizable for the specific needs of our organization and the definitions we have. There are also amazing integrations built in. It’s super easy to use and understand. Yo i love the Chatter feature because you can reach out to and keep anyone in the loop with any issues or important matters.
On-screen interactive guidance and interactive walkthorughs
What users mention about Userlane See all reviews I can't recommend them highly enough; definitely one of the most innovative, elegant and simple solutions I've used in my 20 years in Marketing. But in that specific case, every position was basically bad. We had to schedule a call with support to solve the problem. Not only that, but they are also monitoring performance regularly and providing help, advice and feedback on how to best use the tool.
CRM software that helps you sell smarter, better, faster.
What users mention about Zoho CRM See all reviews Overall, this is a good starting point and a cheaper alternative than sales force. If you don’t want to spend the money on a more advanced CRM, this is a great product. Overall my experience has been very good. It important to remember that it is more suitable for a smaller client and cannot be expected to compare with large and well-established CRMs. I enjoyed the calendar and ability to have reminders about important dates. There was also the great feature of mashing it with Mailchimp as well.
Online helpdesk system and customer service software
What users mention about Freshdesk See all reviews We didnt have any negative experience with the software on web platform but mobile app notifications are terrible and it doesn't get delivered instantly. Also the support was excellent, I needed some assistance and I worked with the same person through the whole process, which was great. She followed up with me until my problem was resolved. My overall experience has been outstanding. Freshdesk provides quick, efficient,solutions so I can keep my customers happy which in turn keeps me happy.
CRM built by salespeople, for salespeople
What users mention about Pipedrive See all reviews It also serves me as a too, for monitoring outstanding performers in my sales team because I am able to track individual progress across all stages of the sales process. In all honesty, I didn't come across any benefits with this app and program. I feel that the product can be a benefit, but never had the opportunity to see it come to work for the better. We have recently started using pipedrive for marketing & sales outreach and I am really impressed with this tool. The UI of this tool is great and I can easily get the functions of this tool.
Ticketing software for effortless customer support
What users mention about HelpDesk See all reviews The spam filter is also quite annoying, while it does block a lot of spam emails, we've missed quite a few non-spam tickets, resulting in upset clients. The software is very easy for my agents to understand and it is great that they can access it online anywhere. When it comes to ticket management and building a better customer bond, HelpDesk is one tool that will be on the top of my recommendation list.
Online survey and questionnaire creation software
Reputation management software for handling customer reviews
Review generation & reputation monitoring tool
What users mention about GetMoreReviews See all reviews We are pleased with the ability to invite folks to review and grateful for those who have. We wish we could make it easier for more folks to participate. It's nice, and it boosts our reviews, which are extremely important in today's market of internet browsing to determine who you want to do business with. If someone is unhappy we find out about it so we can address it directly with the customer instead of getting a poor review.
Customer success solution for SaaS businesses
What users mention about Custify See all reviews Various health scores in a 360 view of our customers, very flexible automation engine, actionable tasks and super easy to use UI. Also worth mentioning the great onboarding and follow-up support. Client communication has improved, we save time and simplify reports. Their team really seems to care about each client and are very responsive to all our questions or requests. My overall experience is great. Aside from being a good product at a reasonable price, their customer service is very good.
User feedback & customer survey software for SaaS
Survey software for business consultants and leaders
What users mention about Spark Chart See all reviews I am happy with SparkChart, as it helped me transition from paper to online in all my surveys. Would love it to conquer the likes of Menti...but this may not be the purpose of it. The ease of use by participants on mobile and other devices is a great plus for better response rates. I am very happy with the survey power Spark Chart gives me. Without these templates I wouldn't know where to find the best in class business surveys, much less how to put them together.
Simple customer satisfaction surveys for SMBs
What users mention about Simplesat See all reviews We have plans to implement in account management and NPS scoring, so I'm excited to see what more we can do. Amazing tool and a tremendous value. At this point there is not to much for me to pick at for a con. The one thing I would say is the lack of customization for the dashboard for base users is a bummer. We love how simple this is to integrate into our website. We also love the simplistic design.
Project Management Made Easy
What users mention about monday.com See all reviews The managers are able to have a high-level view of how progress is going, while the team can see the daily details of each and every task. The layout is fun, colorful, and most importantly clean. The feature that I liked the most and is the most impactful is the ability to integrate with other software applications to bring in data to Monday.com. It creates a seamless integration. Monday.com is a great tool in my experience for smaller teams who need a robust solution to help with project alignment and goal setting.
Leading Cloud-Based Community Platform
What users mention about Higher Logic See all reviews Our website partner vetted other online communities for us and felt Higher Logic is the best solution for our membership. As I said, they are feature rich and the reporting is excellent. The on-boarding process was great and very personalized. Recent customer support has been a bit rough, but the product is definitely the best out there. There are a lot of great features available with the online community depending on what package you have. You are able to use it for forum style discussions as well as share and save documents.
Automated print and mail solution for omni-channel marketing
Secure document collaboration & project management
What users mention about Huddle See all reviews My experience with Huddle has been really amazing and helpful. I like that it supports top security for your files thus making it a very secure solution for file management. I am SWOTing Huddle as we are trialing the software for enterprise use. Some major flaws that are hard to ignore with a couple I consider "critical points of failure. Easy to use, user friendly and as administrator i find that the Huddle Help team brilliant.
Multi Channel Live Chat Software for Website Engagement
International Referral & Retention marketing platform
Virtual assistant for sales & marketing teams
What users mention about Exceed.ai See all reviews Amazing dedicated customer success. They are more than just a software company, they consult and make sure you succeed. Saves a huge amount of work by automatically nurturing and qualifying leads using AI. Great customer success team. The Most Powerful Software Currently Available, Great Customer Care.
Communications platform for public affairs and advocacy
What users mention about Phone2Action See all reviews It is wonderful and their customer service is the best and most personal customer service I have EVER received for any product I work with. You not only have a dedicated client success manager, but the chat feature connects you to other helpful staff that can assist you in real time. The team is fantastic, especially with our events. Customer service is great as well whenever I have a last- second question.
AI-powered market research platform
Customer engagement platform with Chrome extensions
What users mention about Ebsta See all reviews It has exponentially helped our sales team succeed. Easy to use, efficient, robust tools, minimal training needed to accomplish everyday tasks, and nice automation tools. It's pretty awesome to add all my emails into Salesforce with Ebsta...such a timesaver and I don't have to look through my sent emails to find an important one. I can quickly track it in Salesforce. Ease of use, quick and clean insights at the top of my email client (gmail), good Salesforce pluggin without having to log into salesforce.
Customer engagement solutions that empower enterprises
CRO using Social Proof and FOMO notifications
Customer success, engagement, and satisfaction tracking
Marketing enablement and data management software solution
Send Smarter With EZ Texting
What users mention about EZ Texting See all reviews Scammers, Fake, THE MOST EXPENSIVE, unreliable, BAD ACCOUNT REPS. what else. For a bad company or team of thugs. It does what we hope it will do and the MMS format is wonderful for setting out reminders and announcements with a graphic. The ease of use for training less technical people on how to buy keywords is excellent. The API is great to work with as well.
Personalized social proof notifications for your website
What users mention about Proof See all reviews I love the integration options provided with this software and the resources are amazing. Unfortunately, there is a high cost to get in with the service after the 14-day trial. Since there was no mention of being charged once the trial lapse, I didn't do anything. A little more than a month later I find out I have been charged twice -- Aug/ Sep, 129$ each time. Very pleased with Proof. I saw the potential of it right away and have been very happy with the results.
Most advanced analytics & engagement platform
What users mention about Mixpanel See all reviews When working Mixpanel is fantastic. It can help companies see their acquisition, activation, retention, revenue and referral. There are many features that are really cool and useful in this software. I really liked the functionality of these features. Great tool to get the insights about the users and products. Customer support is really good.
Multi-channel Customer Communication Platform
The engine of growth. An all in one solution for user data.
What users mention about User.com See all reviews User Engage by being so easy, help me to track what visitors really want and likes. Thanks a lot for being helpful. If you are into growth hacking this is something for you. The API is great: you can connect it with apps, crawlers or fb campaigns. M a fan -- their WordPress integration is great and is able to pick up on user signups automatically.
Product usage & behavior data capture
What users mention about Pendo See all reviews As a Customer Success manager I love using software like Pendo that allows me to get quick insights into product adoption and usage. Its easy to use and can be configured to our product. The product is extremely user-friendly once you get the chance to dive into it, with plenty of helpful articles to help you get the most out of the product. We have actually tried to model some of our onboarding behaviors after Pendo's onboarding process, it was that good. I have always had great experiences with asking questions of the support staff.
PushAd is a SaaS marketing automation tool supporting ROI.
What users mention about PushAd See all reviews It works with the most popular platforms like WordPress, Magento, Hubspot, Shopify etc. First, their own website is not mobile-optimized which gives a really bad impression. Second, the links in the main menu on their website don’t work. Simplicity, easy to use, intuitive, good customer support.
Create your own community app. No coding required.
What users mention about Disciple See all reviews If you're looking for the functionality they offer, this is a clear winner. Software is stable and simple. My experience with disciple media was top-notch. Their team is a fantastic group of people, extremely helpful and very knowledgeable. Value is great and the customer support if very very strong. More than I would have expected given the price.
Cloud-based community platform for branded communities
What users mention about Tribe See all reviews Tribe Is a great platform for building a strong trust with your community. We have been using tribe for a while now and its great. We had an outstanding experience overall (perhaps my top three in SaaS space). D recommend Tribe in a heartbeat to anyone wishing to boost user engagement and retention. The ability to create beautiful, minimalistic and content-driven communitites is outstanding. Our staff can now share and cooperate in a very easy and motivating way.
Business marketing software for small businesses
What users mention about Revetize See all reviews Overall, we're very happy with Revetize and have had an excellent return on investment. Our contact and customer communication have really improved and we seeing a lot more leads and referrals. The customer service is outstanding and I always feel like they truly value us as a client. We have also seen many great results getting more and more reviews because of Revetize. Great software for keeping in contact with your customers. The team over at Reva Ty’s is very responsive and helps with everything from small questions to uploading your customer list for you.
Suite of tools for brand management
Email marketing automation for eCommerce Stores!
What users mention about Sendlane See all reviews The deliverability is OUTSTANDING and the service from their team is the fastest we've experienced...EVER. They are consistently releasing new features, the UI is simple and intuitive, the delivery is great, the customer service is great. There are there to help, and the platform has been a joy to work with.
Engagement and operations management for real estate
Integrated sales & marketing software for growing teams
What users mention about EngageBay See all reviews Automation is simple but powerful and there are great things coming that will make this one of the best tools out there. EngageBay gives me the best experience to run Email Marketing and Sales activities on one platform. Reps help me to achieve what I need with the best support that can't I imagine before. The platforms offer an awesome automation platform for emails, plus landing pages and forms. It works quite well and can be a perfect substitute.
Online community platform used by the world's best brands
Unlock the power of learning with LearnUpon LMS
What users mention about LearnUpon See all reviews The customer service is absolutely outstanding. From the very first call and email, their staff was friendly, responsive, knowledgeable, and you can tell they believe in the product. The reliability of this LMS, the ease of its use and navigation, as well as the fact that I almost never get calls from my clients with "systems issues", makes this an absolutely outstanding product. We love the ease of use and the clean UI. It was really simple to jump in and start setting up our portal and when we got hung up they offer tons of resources to help you out.
Premium Customer Service Software for Live Chat & Help Desk
What users mention about LiveChat See all reviews This software is very nice to have to talk to clients on the computer through chat. It is nice that you can save your chats so you have record of it. It created significantly more problems than one would expect at such prices. The system was buggy, call members would drop frequently, and problems persisted in a variety of locations and atmospheres. I like being easily accessible and vice versa -- I like when I need help with something and our catering program has live chat to help us right then.
Customer marketing platform
What users mention about Annex Cloud See all reviews Overall the implementation of a loyalty program has been successful and adds a more dynamic and interactive experience for our customers. Our customers love our reviews and rewards programs that fit seamlessly into our web shopping experience. They are easy to work with, very customer responsive, and an excellent business partner.
Free online appointment booking software
What users mention about Bookafy See all reviews The software itself is so user friendly and the customer service is always fast, friendly and reliable. I needed a little help getting all set up, but they were with me every step of the way. Better pricing and more feature rich on the oaid version. A white-labeled option for resellers/marketers that is way more economical and the customization possibiliites are superior to Calendly's. I hate the back and forth to set up appointments, it drives me nuts. Once back and forth is fine but the constant how about this, what about that, etc was too much.
Make every customer experience awesome.
What users mention about AskNicely See all reviews A big shout out to [SENSITIVE CONTENT HIDDEN] from their support team - just an outstanding asset to your team. What I love about AskNicely is it's simplicity and the focus on NPS. And now the ability to ask permission to use comments made in the NPS question, in our marketing is simply awesome. The think i dislike the most is the inability to manage people the away I find to be most intuitive.
Cloud-based usability testing platform for digital assets
What users mention about Userlytics See all reviews SENSITIVE CONTENT HIDDEN] have been so helpful and wonderful during onboarding, using, and running into some bumps. Thank you to the entire Userlytics team for making it so easy to test, to use and for having the best support. You are changing the game. Simple and user friendly platform. Learning curve is not steep and [SENSITIVE CONTENT HIDDEN] and team are always accessible and ready to help.
AI-based customer service management solution