Q One Features

Q One

All-in-one market research & consumer insight platform

4.7/5 (10 reviews)

Q One Feature Summary

  • Question branching
  • Sample management
  • Panel management
  • Data management
  • Site intercept survey
  • Multiple question types
  • Skip logic
  • Survey builder
  • Mobile survey
  • Offline response collection
  • Supports audio / images / video
  • Kiosk survey
  • Email / online
  • Panel management
  • Survey design
  • Invitation tracking
  • Project tracking
  • Survey tracking
  • Send survey invites and reminders via any channel
  • Access permissions
  • Define security policy
  • User management
  • Live statistics
  • Panel self-serve portal
  • Panel health validation
  • Panel financials
  • Project performance
  • Project lifecycle overviews
  • Security configuration
  • Invoicing
  • Quotation
  • Panel sampling
  • Data collection
  • Multi-channel & multi-lingual
  • Customizable, branded invitations
  • Sample counter & mass mailer
  • Team collaboration tools
  • Online survey scripting tool
  • Survey reporting & tracking
  • Custom end of survey landing pages
  • Anonymous links
  • Fraud prevention
  • CRM
  • Instant messaging
  • Project management

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Learn moreCompare App
Billing & Invoicing
Bulk Send
Collaboration Tools
Contact Database
Contact Management
Customizable Branding
Customizable Questions
Customizable Reporting
Drag & Drop Interface
Email Distribution
Email Invitations & Reminders
Financial Management
Instant Messaging
Invoice Management
Mobile Integration
Monitoring
Multi-Channel Management
Multi-Country
Multi-Currency
Multi-Language
Offline Access
Permission Management
Policy Management
Project Management
Project Tracking
Projections
Reporting & Statistics
Role-Based Permissions
User Management
Visit WebsiteCompare App
Billing & Invoicing
Bulk Send
Collaboration Tools
Contact Database
Contact Management
Customizable Branding
Customizable Questions
Customizable Reporting
Drag & Drop Interface
Email Distribution
Email Invitations & Reminders
Financial Management
Instant Messaging
Invoice Management
Mobile Integration
Monitoring
Multi-Channel Management
Multi-Country
Multi-Currency
Multi-Language
Offline Access
Permission Management
Policy Management
Project Management
Project Tracking
Projections
Reporting & Statistics
Role-Based Permissions
User Management
Visit WebsiteCompare App

Q One Feature Reviews

9 reviewers had the following to say about Q One's features:

Kate Van Buskirk

Comprehensive and Simple to Use

2020-02-20

Unfortunately, due to the issues with redirects which we have been told about, we may have no choice but to continue using Kinesis, though I do love the interface of Q One and the ability for even non-programmers to build their own surveys and launch independently of our current tech and programming teams which would allow for better resource management and likely a decrease in internal costs were we able to use it fully.

Pros

I like that both the panel management and programming is done in the same platform, and that there are automatic alerts for projects that are inactive or need attention otherwise.

Cons

I have not personally experienced this, but I was told by our trainer that Q One has issues with redirects to client software, when we want to drive our sample to a client-programmed survey, so we have avoided using it for that yet and unfortunately that accounts for enough of our projects that it has been a significant barrier to regular use, while the Kinesis platform we are currently using (poor user interface and limitations though it has) is much better suited for that.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Sarah Sanders

Data Operations User

2019-08-29

Always up to date panel counts helps us find patients and caregivers quickly and have accurate numbers on hand for clients at all times is a huge benefit. Adding conditions/diseases as new panels helps us expand our access for hard to recruit studies. I enjoy using Q One and find it has made my job more efficient and organized than ever before. I am thankful for the quick response and generous help from reps who help find viable solutions or explain new features.

Pros

Easy navigation, time-saving, adaptive and customizable to fit the needs of our company

Cons

Not able to select data from 2 panels at the same time.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Benjamin Shedlock

RPV Q1 Review

2020-02-25

Wonderful. After a year and a half or so, PM usability for RPV is quite efficient. Of course, there's always room to improve things.

Pros

Having an actual database, and running studies (front to back) within the same system.

Cons

You can trick the system and set an internal link, removing it from the body of the email, but you cannot add fields in.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Wes Michael

We're a big fan of Q One

2019-08-29

Especially compared with another database solution we were originally working with.

Pros

The database software does everything we were promised, it makes us much more efficient.

Cons

It wasn't available instantly. But we didn't expect it to be.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael Steel

Effective and Robust Market Research Software Product

2019-09-03

Q One has everything I need in order to effectively complete the tasks I have an an account manager in market research. I use it on a daily basis and have a generally positive experience. I recommend this product to anyone wanting to increase the efficiency of their daily work experience/tasks.

Pros

- Clear and neat interface - Easy to use - Work management (all in one product) - Efficient - Flexible.

Cons

I'd like the software to be a bit more automated. For example, when I'm reviewing market research capabilities for a specific profile in numerous countries, counting panel numbers can only be done one country at a time. I understand why it's currently set-up like this, but finding a solution to handle my aforementioned issue would be great. This isn't a critique against the platform as it's manual approach definitely has pros, but I feel it could be tailored a little more to help those with large work projects.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Perla Zapata

Powerful tool

2020-02-20

Pros

It is quite friendly to use, clear and with concise fields to enter/amend.

Cons

Can be very time consuming when entering multiple specialties and countries in one same request.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Jason Gunn

Combined Panel and Survey Management

2020-03-04

But, it is user friendly in clearly providing explanations for what the fields are asking for and how to set things up.

Pros

I am able to set up a project from scratch without the assistance of our tech department which pulls sample for us in our other platform Kinesis and sets up the links and connects the sample and links to the programming platform Decipher. This is far simpler - user friendly to set up, explaining step-by-step throughout the process such that we’ve had a couple of people set up projects without advanced training.

Cons

There are sections of information like ‘Invitations’, ‘Survey Overview’ and ‘Results’, so you would have to go into each of those three and search for your project in each.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Pam Cusick

Fantastic Resource

2019-08-29

My experience has been fantastic! Q One has saved us time and enabled us to be more responsive to our clients. They regularly take our suggestions and implement those improvements across clients. As they build solutions, these benefits are offered to all clients which is fantastic!

Pros

They built a custom solution for us which is outstanding and has saved us so much time.

Cons

There are no downsides from my perspective.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Emina Fajkovic

Love Qone

2019-09-03

The support team is always available to help with any queries which is amazing and it has made my job a lot easier and more efficient.

Pros

Qone research platform provides all that Market Research needs, it is efficient and easy to use.

Cons

There are no cons, I am extremely happy with the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more