Q One Features

Q One

All-in-one market research & consumer insight platform

4.7/5 (10 reviews)

Competitor Feature Comparison

360 Degree Feedback
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Anonymous Feedback
Call Reporting
Collaboration Tools
Commenting/Notes
Communication Management
Community Management
Complaint Monitoring
Conditional Logic
Customer Experience Management
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Questions
Customizable Reports
Customizable Templates
Dashboard
Data Analysis Tools
Data Import/Export
Data Visualization
Drag & Drop
Email Invitations & Reminders
Email Marketing
Feedback Management
Group Management
Ideation
Live Chat
Member Directory
Membership Management
Mobile Survey
Monitoring
Multi-Channel Data Collection
Multi-Channel Distribution
Multi-Channel Management
Multi-Language
Multiple User Accounts
NPS Survey Structure
NPS of Customers
NPS of Employees
Negative Feedback Management
Offline Access
Offline Response Collection
Panel Management
Pulse Surveys
Question Branching
Question Library
Question Piping
Randomization
Real Time Analytics
Real Time Data
Real Time Notifications
Real Time Reporting
Reporting & Statistics
Reporting/Analytics
Response Quotas
Response Validation
SSL Security
Search/Filter
Sentiment Analysis
Single Sign On
Site Intercept Survey
Skip Logic
Support Audio/Images/Video
Survey Builder
Survey Sample Management
Survey/Poll Management
Surveys & Feedback
Template Management
Text Analysis
Text Fields
Third Party Integrations
URL Customization
User Management
Visual Analytics
Website Integration
Website Management
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360 Degree Feedback
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Anonymous Feedback
Call Reporting
Collaboration Tools
Commenting/Notes
Communication Management
Community Management
Complaint Monitoring
Conditional Logic
Customer Experience Management
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Questions
Customizable Reports
Customizable Templates
Dashboard
Data Analysis Tools
Data Import/Export
Data Visualization
Drag & Drop
Email Invitations & Reminders
Email Marketing
Feedback Management
Group Management
Ideation
Live Chat
Member Directory
Membership Management
Mobile Survey
Monitoring
Multi-Channel Data Collection
Multi-Channel Distribution
Multi-Channel Management
Multi-Language
Multiple User Accounts
NPS Survey Structure
NPS of Customers
NPS of Employees
Negative Feedback Management
Offline Access
Offline Response Collection
Panel Management
Pulse Surveys
Question Branching
Question Library
Question Piping
Randomization
Real Time Analytics
Real Time Data
Real Time Notifications
Real Time Reporting
Reporting & Statistics
Reporting/Analytics
Response Quotas
Response Validation
SSL Security
Search/Filter
Sentiment Analysis
Single Sign On
Site Intercept Survey
Skip Logic
Support Audio/Images/Video
Survey Builder
Survey Sample Management
Survey/Poll Management
Surveys & Feedback
Template Management
Text Analysis
Text Fields
Third Party Integrations
URL Customization
User Management
Visual Analytics
Website Integration
Website Management
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360 Degree Feedback
API
Access Controls/Permissions
Activity Dashboard
Activity Tracking
Alerts/Notifications
Anonymous Feedback
Call Reporting
Collaboration Tools
Commenting/Notes
Communication Management
Community Management
Complaint Monitoring
Conditional Logic
Customer Experience Management
Customer Segmentation
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Questions
Customizable Reports
Customizable Templates
Dashboard
Data Analysis Tools
Data Import/Export
Data Visualization
Drag & Drop
Email Invitations & Reminders
Email Marketing
Feedback Management
Group Management
Ideation
Live Chat
Member Directory
Membership Management
Mobile Survey
Monitoring
Multi-Channel Data Collection
Multi-Channel Distribution
Multi-Channel Management
Multi-Language
Multiple User Accounts
NPS Survey Structure
NPS of Customers
NPS of Employees
Negative Feedback Management
Offline Access
Offline Response Collection
Panel Management
Pulse Surveys
Question Branching
Question Library
Question Piping
Randomization
Real Time Analytics
Real Time Data
Real Time Notifications
Real Time Reporting
Reporting & Statistics
Reporting/Analytics
Response Quotas
Response Validation
SSL Security
Search/Filter
Sentiment Analysis
Single Sign On
Site Intercept Survey
Skip Logic
Support Audio/Images/Video
Survey Builder
Survey Sample Management
Survey/Poll Management
Surveys & Feedback
Template Management
Text Analysis
Text Fields
Third Party Integrations
URL Customization
User Management
Visual Analytics
Website Integration
Website Management
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Q One Feature Reviews

7 reviewers had the following to say about Q One's features:

Kate V.

Comprehensive and Simple to Use

2020-02-20

Unfortunately, due to the issues with redirects which we have been told about, we may have no choice but to continue using Kinesis, though I do love the interface of Q One and the ability for even non-programmers to build their own surveys and launch independently of our current tech and programming teams which would allow for better resource management and likely a decrease in internal costs were we able to use it fully.

Pros

I like that both the panel management and programming is done in the same platform, and that there are automatic alerts for projects that are inactive or need attention otherwise.

Cons

I have not personally experienced this, but I was told by our trainer that Q One has issues with redirects to client software, when we want to drive our sample to a client-programmed survey, so we have avoided using it for that yet and unfortunately that accounts for enough of our projects that it has been a significant barrier to regular use, while the Kinesis platform we are currently using (poor user interface and limitations though it has) is much better suited for that.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Sarah S.

Data Operations User

2019-08-29

Adding conditions/diseases as new panels helps us expand our access for hard to recruit studies.

Pros

Easy navigation, time-saving, adaptive and customizable to fit the needs of our company

Cons

In RPV's case, it would be nice to search the WhatNext panel and Rare Patient Voice panel simultaneously for patients/cg's.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Michael S.

Effective and Robust Market Research Software Product

2019-09-03

Q One has everything I need in order to effectively complete the tasks I have an an account manager in market research. I use it on a daily basis and have a generally positive experience. I recommend this product to anyone wanting to increase the efficiency of their daily work experience/tasks.

Pros

- Clear and neat interface - Easy to use - Work management (all in one product) - Efficient - Flexible.

Cons

I'd like the software to be a bit more automated. For example, when I'm reviewing market research capabilities for a specific profile in numerous countries, counting panel numbers can only be done one country at a time. I understand why it's currently set-up like this, but finding a solution to handle my aforementioned issue would be great. This isn't a critique against the platform as it's manual approach definitely has pros, but I feel it could be tailored a little more to help those with large work projects.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Benjamin S.

RPV Q1 Review

2020-02-25

Wonderful. After a year and a half or so, PM usability for RPV is quite efficient. Of course, there's always room to improve things.

Pros

Having an actual database, and running studies (front to back) within the same system.

Cons

No form of Mail Merge to send a general email. You can trick the system and set an internal link, removing it from the body of the email, but you cannot add fields in.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
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Jason G.

Combined Panel and Survey Management

2020-03-04

The platform loads slowly, often taking 20-30 seconds to load a page when other websites are fast, and the way the information is payed out (grouped by type of info rather than all being under a project) causes confusion and unnecessary navigation. But, it is user friendly in clearly providing explanations for what the fields are asking for and how to set things up.

Pros

I am able to set up a project from scratch without the assistance of our tech department which pulls sample for us in our other platform Kinesis and sets up the links and connects the sample and links to the programming platform Decipher. This is far simpler - user friendly to set up, explaining step-by-step throughout the process such that we’ve had a couple of people set up projects without advanced training.

Cons

There are sections of information like ‘Invitations’, ‘Survey Overview’ and ‘Results’, so you would have to go into each of those three and search for your project in each.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Wes M.

We're a big fan of Q One

2019-08-29

Especially compared with another database solution we were originally working with.

Pros

The database software does everything we were promised, it makes us much more efficient.

Cons

It wasn't available instantly. But we didn't expect it to be.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Emina F.

Love Qone

2019-09-03

The support team is always available to help with any queries which is amazing and it has made my job a lot easier and more efficient.

Pros

Qone research platform provides all that Market Research needs, it is efficient and easy to use.

Cons

There are no cons, I am extremely happy with the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more