Q One Reviews

I like that both the panel management and programming is done in the same platform, and that there are automatic alerts for projects that are inactive or need attention otherwise. I also like that you can assign projects to people on the team as you build them so that hand-off is simple.

The platform is sometimes slow to navigate (took about 10 second to go to the 'Dashboard' page this morning) when other websites are not. I'd like the dashboard page to be more customizeable, so you could for example set your dashboard to only show your own projects, projects with issues, or other thresholds for them to appear there or viewing modes, rather than the views which appear ('Top 10 Projects'...

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I use Q One to support my research and data management initiatives. My favorite feature is the customization of templates and branding, which provides professional outputs.

This tool works well for me. There are times it may become unresponsive, but this may be due to an unreliable wifi connection when I am working remotely.

Qone research platform provides all that Market Research needs, it is efficient and easy to use. The software streamlines internal processes to improve efficiency and cost-savings.

There are no cons, I am extremely happy with the software.

The database software does everything we were promised, it makes us much more efficient. But even better has been the customer service. The Q One team is always ready to answer our questions and react to our comments to improve the product.

It wasn't available instantly. But we didn't expect it to be.

I am able to set up a project from scratch without the assistance of our tech department which pulls sample for us in our other platform Kinesis and sets up the links and connects the sample and links to the programming platform Decipher. This is far simpler - user friendly to set up, explaining step-by-step throughout the process such that we’ve had a couple of people set up projects without advanced training.

There are sections of information like ‘Invitations’, ‘Survey Overview’ and ‘Results’, so you would have to go into each of those three and search for your project in each. Rather than being organized by the type of information, there should be a search bar at the top throughout that lets you search for the project, and when you find it all of the information is available. Organize by project, not by info type. Also, the Overview page would be useful only if I could customize it, or if it pulled in only projects that are assigned to me. I don’t need to know about projects hat have incidence problems unless they are my projects.

- Clear and neat interface - Easy to use - Work management (all in one product) - Efficient - Flexible. I can use it for exactly what I need without having more shoved on me.

I'd like the software to be a bit more automated. For example, when I'm reviewing market research capabilities for a specific profile in numerous countries, counting panel numbers can only be done one country at a time. I understand why it's currently set-up like this, but finding a solution to handle my aforementioned issue would be great. This isn't a critique against the platform as it's manual approach definitely has pros, but I feel it could be tailored a little more to help those with large work projects.

Having an actual database, and running studies (front to back) within the same system.

No form of Mail Merge to send a general email. You can trick the system and set an internal link, removing it from the body of the email, but you cannot add fields in.

I like the ease of use, simple layout and how user friendly it is.

There really isn't anything that I don't like about this

It is quite friendly to use, clear and with concise fields to enter/amend.

Can be very time consuming when entering multiple specialties and countries in one same request.