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Qualtrics CustomerXM vs VaccineCheck Comparison

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Overview

Category Leaders

Qualtrics CustomerXM is a customer experience management platform that helps businesses collect feedback from across multiple...

Powered by WellCheck and backed by over 30 years of enterprise compliance technology and safety experience, VaccineCheck...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

1500

/yryear
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

165

50

7

1

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

5.0

5

4

3

2

1

10

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

This is the best survey software if you want customizable. It provides features that I wouldn't have thought of to add myself but you can add with such ease.

AR

Anonymous Reviewer

Very positive, and from what I have personally seen, the best in the market (although you must pay for access the best solution!).

JR

Jef R.

Simple to quickly get the hang of and with excellent functionality ensures business users (and everyone else for that matter) that they have access to a great product enabling survey feedback.

JR

Jef R.

Pros

The company was quick to respond to my inquiry and provided great customer service. I am very happy with my VaccineCheck experience.

KC

Kirsten C.

The app is very clean looking and a picture of my card is available if I am every questioned. I like that the site is located on my home screen and is easily accessible.

KC

Kirsten C.

Set up was simple and the users in my organization have given me positive feedback on how easy it was for them to use.

JC

JoAnn C.

Cons

Inability to drag and drop items in multiple choice formatted questions. Restrictions on piping in text from certain question types, e.g. drill down.

CL

Cassaundra L.

The problem: what they called "flexible" and "adaptable" really meant that I had to build everything on my own dashboard ... and these aren't exactly intuitive platforms for the non-expert.

GF

Geoffrey F.

There have been occasions where I'm forced to log in again because it timed out, but I was in the middle of using it.

JW

Jed W.

Cons

Lost my CDC card and needed a way to show proof of vaccination.

AR

Anonymous Reviewer

Having to use two separate email accounts for me and my child vaccine. I know why but its still a bit frustrating.

JB

Jennifer B.

  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review17 days ago

Key features

  • Total features64
  • 360 Degree Feedback
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Anonymous Feedback
  • Approval Process Control
  • Artwork Management
  • Assignment Management
  • Automated Routing
  • Behavior Tracking
  • Brand Guidelines
  • CRM
  • Campaign Management
  • Case Management
  • Change Management
  • Churn Management
  • Communication Management
  • Complaint Monitoring
  • Customer Complaint Tracking
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Dashboard
  • Digital Asset Management
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Engagement Tracking
  • Feedback Management
  • Fulfillment Distribution
  • Issue Tracking
  • Knowledge Management
  • Membership Management
  • Mobile Survey
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Output Formats
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Predictive Analytics
  • Project Management
  • Pulse Surveys
  • Quality Assurance
  • Real Time Data
  • Reporting/Analytics
  • Routing
  • Segmentation
  • Self Service Portal
  • Sentiment Analysis
  • Service Level Agreement (SLA) Management
  • Social Media Integration
  • Survey/Poll Management
  • Surveys & Feedback
  • Text Analysis
  • Text Fields
  • Third Party Integrations
  • Trend Analysis
  • Workflow Management
  • Total featuresN/A
  • 360 Degree Feedback
  • API
  • Activity Dashboard
  • Activity Tracking
  • Alerts / Escalation
  • Anonymous Feedback
  • Approval Process Control
  • Artwork Management
  • Assignment Management
  • Automated Routing
  • Behavior Tracking
  • Brand Guidelines
  • CRM
  • Campaign Management
  • Case Management
  • Change Management
  • Churn Management
  • Communication Management
  • Complaint Monitoring
  • Customer Complaint Tracking
  • Customer Experience Management
  • Customer Segmentation
  • Customizable Branding
  • Dashboard
  • Digital Asset Management
  • Drag & Drop
  • Email Management
  • Email Marketing
  • Engagement Tracking
  • Feedback Management
  • Fulfillment Distribution
  • Issue Tracking
  • Knowledge Management
  • Membership Management
  • Mobile Survey
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Data Collection
  • Multi-Channel Distribution
  • Multi-Language
  • Multiple Output Formats
  • NPS Survey Structure
  • NPS of Customers
  • NPS of Employees
  • Negative Feedback Management
  • Predictive Analytics
  • Project Management
  • Pulse Surveys
  • Quality Assurance
  • Real Time Data
  • Reporting/Analytics
  • Routing
  • Segmentation
  • Self Service Portal
  • Sentiment Analysis
  • Service Level Agreement (SLA) Management
  • Social Media Integration
  • Survey/Poll Management
  • Surveys & Feedback
  • Text Analysis
  • Text Fields
  • Third Party Integrations
  • Trend Analysis
  • Workflow Management

Integrations

  • Total integrations38
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk