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Qualtrics CoreXM vs Pollfish Comparison

Overview

Category Leaders

Qualtrics CoreXM is a survey management tool designed to help businesses collect feedback and provide insight into brand...

Pollfish is an online survey solution that helps businesses create surveys using a self-service portal and receive consumer...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
/
No info available
/
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$2.50
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

268

70

7

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
99%
would recommend this app

4.2

(20)

5

4

3

2

1

11

6

1

0

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

Pros

It allows for great collaboration, I like that I can customize using Java or HTML, and it also applies to many types of research. The other cores are also great.
I really like how comprehensive my questionnaires feel when using Qualtrics. It does an excellent job of separating my questions according to their topic/area.
Overall, the software is very good as it also supports app on phones which is very useful at times. Furthermore it has a wide range of language supports and has lots of potential to further improve.

Pros

The best results come from having a clear research plan but the execution is flawless and quick. I was able to maneuver my way through the system in a matter of minutes.
I like the question options you have. I also like that I can track how many results are in , and always get it back within the promised time.
We can easily create survey according to our need. Having good features and easy to use.

Cons

One other negative, you can't have two people working on a project at once - it gets buggy and changes get lost. It's also difficult to have two Qualtrics pages open in your browser at once.
There are only a few things that we have found the software incapable of doing, and they have been rather minor. We did request that the company add them to their "to-do" list.
The data analysis options offered within Qualtrics are weak, as are the data cleaning options. This is a non-issue for smaller, or non-scientific surveys.

Cons

They advertise you can pay for additional questions above 25, but there's actually a hard limit of 30. I found out the hard way.
The "other" button on/off switch was hard for me to find at first.
Information of audience seeems to be a little bit unclear, but since I am quite new to the system so need to try further.
  • Vendor responds to reviews
  • Last review12 days ago
  • Vendor responds to reviews
  • Last review2 months ago

Key features

  • Total features112
  • 360 Degree Feedback
  • A/B Testing
  • API
  • Action Management
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Advertising Management
  • Alerts/Notifications
  • Assessment Management
  • Audience Targeting
  • Behavior Tracking
  • Benchmarking
  • Brand Guidelines
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Change Management
  • Collaboration Tools
  • Communication Management
  • Competitive Analysis
  • Content Library
  • Content Management
  • Customer Activity Tracking
  • Customer Experience Management
  • Customer Profiles
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Analysis Tools
  • Data Connectors
  • Data Import/Export
  • Data Transformation
  • Data Visualization
  • Design Management
  • Drag & Drop
  • Email Marketing
  • Employee Management
  • Engagement Analytics
  • Face-to-Face
  • Feedback Management
  • Forms Management
  • Fraud Detection
  • Funnel Analysis
  • Goal Setting / Tracking
  • HR Management
  • Heatmaps
  • IVR / Voice Recognition
  • Idea Management
  • Incident Management
  • Landing Pages/Web Forms
  • Lifecycle Management
  • Market Data Analysis
  • Media Analytics
  • Mixed Methods Research
  • Mobile Survey
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Language
  • Multiple User Accounts
  • Multivariate Testing
  • Offline Access
  • Offline Response Collection
  • Panel Management
  • Paper-Based
  • Performance Testing
  • Phone-Based
  • Predictive Analytics
  • Predictive Pricing Models
  • Pricing Analytics
  • Prioritization
  • Product Data Management
  • Product Roadmapping
  • Profitability Analysis
  • Pulse Surveys
  • Purchasing & Receiving
  • Qualitative Comparative Analysis
  • Quantitative Analysis
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Recruitment Management
  • Release Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Requirements Management
  • Response Quotas
  • Response Validation
  • Role-Based Permissions
  • Scheduled / Automated Reports
  • Search/Filter
  • Self Service Portal
  • Sentiment Analysis
  • Single Sign On
  • Site Intercept Survey
  • Skip Logic
  • Social Media Monitoring
  • Split Testing
  • Statistical Analysis
  • Status Tracking
  • Support Audio/Images/Video
  • Support Ticket Tracking
  • Survey Builder
  • Survey Sample Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Test Scheduling
  • Text Analysis
  • Third Party Integrations
  • Traceability
  • Training Management
  • Trend Analysis
  • URL Customization
  • User Research Analysis
  • Visual Editor
  • Website Analytics
  • Website Monitoring
  • Widgets
  • Workflow Management
  • Total features38
  • 360 Degree Feedback
  • A/B Testing
  • API
  • Action Management
  • Ad hoc Analysis
  • Ad hoc Reporting
  • Advertising Management
  • Alerts/Notifications
  • Assessment Management
  • Audience Targeting
  • Behavior Tracking
  • Benchmarking
  • Brand Guidelines
  • CRM
  • Campaign Analytics
  • Campaign Management
  • Campaign Segmentation
  • Change Management
  • Collaboration Tools
  • Communication Management
  • Competitive Analysis
  • Content Library
  • Content Management
  • Customer Activity Tracking
  • Customer Experience Management
  • Customer Profiles
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Data Analysis Tools
  • Data Connectors
  • Data Import/Export
  • Data Transformation
  • Data Visualization
  • Design Management
  • Drag & Drop
  • Email Marketing
  • Employee Management
  • Engagement Analytics
  • Face-to-Face
  • Feedback Management
  • Forms Management
  • Fraud Detection
  • Funnel Analysis
  • Goal Setting / Tracking
  • HR Management
  • Heatmaps
  • IVR / Voice Recognition
  • Idea Management
  • Incident Management
  • Landing Pages/Web Forms
  • Lifecycle Management
  • Market Data Analysis
  • Media Analytics
  • Mixed Methods Research
  • Mobile Survey
  • Monitoring
  • Multi-Channel Communication
  • Multi-Channel Distribution
  • Multi-Channel Management
  • Multi-Language
  • Multiple User Accounts
  • Multivariate Testing
  • Offline Access
  • Offline Response Collection
  • Panel Management
  • Paper-Based
  • Performance Testing
  • Phone-Based
  • Predictive Analytics
  • Predictive Pricing Models
  • Pricing Analytics
  • Prioritization
  • Product Data Management
  • Product Roadmapping
  • Profitability Analysis
  • Pulse Surveys
  • Purchasing & Receiving
  • Qualitative Comparative Analysis
  • Quantitative Analysis
  • Question Branching
  • Question Library
  • Question Piping
  • Randomization
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Reporting
  • Recruitment Management
  • Release Planning
  • Reporting & Statistics
  • Reporting/Analytics
  • Requirements Management
  • Response Quotas
  • Response Validation
  • Role-Based Permissions
  • Scheduled / Automated Reports
  • Search/Filter
  • Self Service Portal
  • Sentiment Analysis
  • Single Sign On
  • Site Intercept Survey
  • Skip Logic
  • Social Media Monitoring
  • Split Testing
  • Statistical Analysis
  • Status Tracking
  • Support Audio/Images/Video
  • Support Ticket Tracking
  • Survey Builder
  • Survey Sample Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Test Scheduling
  • Text Analysis
  • Third Party Integrations
  • Traceability
  • Training Management
  • Trend Analysis
  • URL Customization
  • User Research Analysis
  • Visual Editor
  • Website Analytics
  • Website Monitoring
  • Widgets
  • Workflow Management

Integrations

  • Total integrations29
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Qualtrics CoreXM vs. Pollfish

See how Qualtrics CoreXM and Pollfish stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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10+ YEARS RECOMMENDING SOFTWARE

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