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Spotler CRM vs Agile CRM Comparison

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Overview

Category Leaders

Spotler CRM is designed for growing teams, making it easy to set up and simple to use. All your data is in one place helping...

Category Leaders

Agile CRM combines powerful automation, telephony, web, mobile, email, social and scheduling features to effectively manage...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

17

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

8.99

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

462

5

4

3

2

1

257

169

30

5

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.1

520

5

4

3

2

1

250

159

62

21

28

  • Value for money
  • Ease of use
  • Features
  • Customer support
86%
would recommend this app

Pros

The service from RSS has been outstanding and they help to provide solutions and alternatives quickly and as best as they can.
I have really enjoyed using RSS for my day to day administration and for quoting purposes. It is an effective platform with lots of good features and work arounds.
The software is so easy to use which has made embedding it into our operational practices an easy task. The ability to link accounts has proved very useful too.

Pros

Agile provides a reliable database for all things from quality findings to ECO change implementations. Customized reports are a nice feature and searching is made easy.
It has powerful features and many integrations. I like the freedom to customize and the many campaign nodes make campaigns and flows very powerful.
Automated campaigns are easy to set up and work well and the customer support system is effective. The experience of using agilecrm has been practical and effective, as well as being cost effective.

Cons

It's annoying whem the system times out without warning and you can lose your work. The interface feels a little "old" but really that's just nit picking.
This however makes it very difficult for anybody but me to understand where we are with each customer in our sales and follow up cycle. I always struggle to maintain order with this.
Some of the terms used to describe the different sections of data are confusing and require getting used to. The short amount of time before you are logged out again.

Cons

I cancelled it in December of 2019. They charged me for it in January of 2020, so I called them and cancelled again.
The second strike came when our account was re-activated and AgileCRM charged us for the months that our account was locked and shutdown.
The tool is convoluted, a bit hard to grasp for non technical people and the customer support is some of the worst I've ever encountered.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review10 days ago

Key features

  • Total features168
  • "What If" Scenarios
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Account Alerts
  • Account Management
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Ad hoc Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Archiving & Retention
  • Audience Targeting
  • Auto-Dialer
  • Automated Publishing
  • Automated Routing
  • Automated Scheduling
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Autoresponders
  • Batch Processing
  • Behavior Tracking
  • Billing & Invoicing
  • Blended Call Center
  • Budgeting/Forecasting
  • Business Process Control
  • CAN-SPAM Compliance
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tracking Metrics
  • Caller ID
  • Campaign Analytics
  • Campaign Management
  • Campaign Personalization
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Campaign Specific Signature
  • Cataloging/Categorization
  • Channel Management
  • Click Tracking
  • Client Management
  • Client Portal
  • Client Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Communication Management
  • Competitive Analysis
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Content Management
  • Contract/License Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Database
  • Customer History
  • Customer Journey Mapping
  • Customer Management
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Scoring
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Deal Management
  • Document Management
  • Document Storage
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Electronic Signature
  • Email Alerts
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Exception Reporting
  • Field Sales Management
  • File Sharing
  • For AEC Industry
  • For Financial Institutions
  • For Insurance Industry
  • For Mac Devices
  • For Nonprofits
  • For Real Estate
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Forms Management
  • GDPR Compliance
  • Gamification
  • Geotargeting
  • Goal Setting/Tracking
  • Graphical Data Presentation
  • HIPAA Compliant
  • Help Desk Management
  • IVR
  • Image Library
  • Inbound Call Center
  • Inbox Management
  • Influencer Tracking
  • Interaction Tracking
  • Internal Chat Integration
  • Issue Management
  • Keyword Filtering
  • Keyword Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Engagement
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Lead Verification/Validation
  • Leaderboards
  • List Management
  • Live Chat
  • Location Tracking
  • Macros/Templated Responses
  • Manual Dialer
  • Marketing Automation
  • Mass Texting
  • Milestone Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile Coupons
  • Mobile Optimization
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multiple Scoring Models
  • Multiple Site Management
  • Multiple User Accounts
  • Notification Scheduling
  • Online Forms
  • Opportunity Management
  • Outbound Call Center
  • Pageview Tracking
  • Percent-Complete Tracking
  • Performance Management
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Pipeline Reports
  • Portfolio Management
  • Post Scheduling
  • Power Dialer
  • Predictive Analytics
  • Predictive Dialer
  • Preview Dialer
  • Prioritization
  • Process/Workflow Automation
  • Product Catalog
  • Progressive Dialer
  • Project Planning/Scheduling
  • Project Tracking
  • Proposal Generation
  • Proposal Management
  • Prospecting Tools
  • Queue Management
  • Quotes/Estimates
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Recurring Tasks
  • Referral Tracking
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Management
  • Response Management
  • Revenue Management
  • Role-Based Permissions
  • Routing
  • Sales Activity Management
  • Sales Analytics
  • Sales Forecasting
  • Sales Onboarding & Training
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduled Messaging
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Sentiment Analysis
  • Service Level Agreement (SLA) Management
  • Shared Inboxes
  • Signature Creation
  • Signature Management
  • Signature Templates
  • Single Sign On
  • Social Listening
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Source Tracking
  • Spam Blocker
  • Statistical Analysis
  • Sub-Task Management
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Editing
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Management
  • Template Management
  • Territory Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Time on Site Tracking
  • Usage Tracking/Analytics
  • User Interaction Tracking
  • Visual Analytics
  • Voice Mail
  • Volunteer Management
  • WYSIWYG Editor
  • Web Forms
  • Web Notifications
  • Web-based Deployment
  • Website Analytics
  • Website Integration
  • Whitelisting/Blacklisting
  • Widgets
  • Win/Loss Analysis
  • Workflow Configuration
  • Workflow Management
  • Total features221
  • "What If" Scenarios
  • A/B Testing
  • API
  • Access Controls/Permissions
  • Account Alerts
  • Account Management
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Ad hoc Reporting
  • Alerts/Escalation
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Archiving & Retention
  • Audience Targeting
  • Auto-Dialer
  • Automated Publishing
  • Automated Routing
  • Automated Scheduling
  • Automatic Call Distribution
  • Automatic Outbound Dialer
  • Autoresponders
  • Batch Processing
  • Behavior Tracking
  • Billing & Invoicing
  • Blended Call Center
  • Budgeting/Forecasting
  • Business Process Control
  • CAN-SPAM Compliance
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Center Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tracking Metrics
  • Caller ID
  • Campaign Analytics
  • Campaign Management
  • Campaign Personalization
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Campaign Specific Signature
  • Cataloging/Categorization
  • Channel Management
  • Click Tracking
  • Client Management
  • Client Portal
  • Client Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Communication Management
  • Competitive Analysis
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Content Management
  • Contract/License Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Customer Database
  • Customer History
  • Customer Journey Mapping
  • Customer Management
  • Customer Segmentation
  • Customer Surveys
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Scoring
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Deal Management
  • Document Management
  • Document Storage
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Dynamic Content
  • Electronic Signature
  • Email Alerts
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Monitoring
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Exception Reporting
  • Field Sales Management
  • File Sharing
  • For AEC Industry
  • For Financial Institutions
  • For Insurance Industry
  • For Mac Devices
  • For Nonprofits
  • For Real Estate
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Forms Management
  • GDPR Compliance
  • Gamification
  • Geotargeting
  • Goal Setting/Tracking
  • Graphical Data Presentation
  • HIPAA Compliant
  • Help Desk Management
  • IVR
  • Image Library
  • Inbound Call Center
  • Inbox Management
  • Influencer Tracking
  • Interaction Tracking
  • Internal Chat Integration
  • Issue Management
  • Keyword Filtering
  • Keyword Tracking
  • Knowledge Base Management
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Engagement
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • Lead Verification/Validation
  • Leaderboards
  • List Management
  • Live Chat
  • Location Tracking
  • Macros/Templated Responses
  • Manual Dialer
  • Marketing Automation
  • Mass Texting
  • Milestone Tracking
  • Mobile Access
  • Mobile Alerts
  • Mobile Coupons
  • Mobile Optimization
  • Monitoring
  • Multi-Account Management
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multiple Scoring Models
  • Multiple Site Management
  • Multiple User Accounts
  • Notification Scheduling
  • Online Forms
  • Opportunity Management
  • Outbound Call Center
  • Pageview Tracking
  • Percent-Complete Tracking
  • Performance Management
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Pipeline Reports
  • Portfolio Management
  • Post Scheduling
  • Power Dialer
  • Predictive Analytics
  • Predictive Dialer
  • Preview Dialer
  • Prioritization
  • Process/Workflow Automation
  • Product Catalog
  • Progressive Dialer
  • Project Planning/Scheduling
  • Project Tracking
  • Proposal Generation
  • Proposal Management
  • Prospecting Tools
  • Queue Management
  • Quotes/Estimates
  • ROI Tracking
  • Real-Time Analytics
  • Real-Time Chat
  • Real-Time Data
  • Real-Time Monitoring
  • Real-Time Notifications
  • Real-Time Reporting
  • Recurring Tasks
  • Referral Tracking
  • Reminders
  • Remote Access/Control
  • Reporting & Statistics
  • Reporting/Analytics
  • Reporting/Project Tracking
  • Resource Management
  • Response Management
  • Revenue Management
  • Role-Based Permissions
  • Routing
  • Sales Activity Management
  • Sales Analytics
  • Sales Forecasting
  • Sales Onboarding & Training
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduled Messaging
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Sentiment Analysis
  • Service Level Agreement (SLA) Management
  • Shared Inboxes
  • Signature Creation
  • Signature Management
  • Signature Templates
  • Single Sign On
  • Social Listening
  • Social Marketing
  • Social Media Integration
  • Social Media Monitoring
  • Source Tracking
  • Spam Blocker
  • Statistical Analysis
  • Sub-Task Management
  • Summary Reports
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Editing
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Task Tagging
  • Team Management
  • Template Management
  • Territory Management
  • Third-Party Integrations
  • Time & Expense Tracking
  • Time Tracking
  • Time on Site Tracking
  • Usage Tracking/Analytics
  • User Interaction Tracking
  • Visual Analytics
  • Voice Mail
  • Volunteer Management
  • WYSIWYG Editor
  • Web Forms
  • Web Notifications
  • Web-based Deployment
  • Website Analytics
  • Website Integration
  • Whitelisting/Blacklisting
  • Widgets
  • Win/Loss Analysis
  • Workflow Configuration
  • Workflow Management

Integrations

  • Total integrations30
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations113
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WooCommerce
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

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Fantastic CRM a must for your buisness

Reviewed 2 years ago

Really simple to use, enjoyable customer service.

Pros

ease of use, there is nothing you cant really do

Cons

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Daniel W.

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Good all round affordable CRM

Reviewed 2 years ago
Pros

The really simple CRM systems is simple to use

Cons

The reports function in really simple CRM could be easier to use

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Nick H.

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Used weekly for 6-12 months

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Spotler CRM

Using a CRM system for the first time

Reviewed 2 years ago

It took time and help from colleagues who were already familiar with CRM systems for me to get best out of it but once I got to understand the tools and features I like it.

Pros

The capturing of emails with customers. The linked accounts feature

Cons

It assumed that the user was already familiar with using a CRM

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Paul F.

Packaging and Containers, 1-10 employees

Used daily for 2+ years

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Easy to use, good CRM portal

Reviewed 2 years ago

A simple but effective CRM software

Pros

Easy to use to manage conatcts and marketing campaigns.

Cons

The sales dashboard could look and feel better

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Mihai M.

Airlines/Aviation, 1-10 employees

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Very Useful CCRM

Reviewed 5 years ago
Pros

User Friendly; Ability to Customize the CRM;

Cons

User permisions but this has been fixed.

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Miyuru R.

Financial Services, 11-50 employees

Used daily for less than 6 months

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Spotler CRM

Simple systems to accelerate Sales

Reviewed 2 years ago

I'm enjoying using really simple system

Pros

Really Simple Systems CRM is a software, which is easy to use for any type of business.

Cons

in Really Simple Systems CRM is a software we Can't customize every tab

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Anthony S.

Electrical/Electronic Manufacturing, 1-10 employees

Used weekly for 2+ years

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  • Features
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Spotler CRM

Simple- Does what it says on the tin

Reviewed 7 years ago

Having taken a break from RSS CRM to a Corporate Microsoft Dynamics CRM, when I set up Vox Ignis Ltd we went straight for RSS again

Pros

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No cons were added to this review

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Chris C.

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Spotler CRM

As titled, a Really Simple System to use for the businesses CRM needs.

Reviewed 9 years ago

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Will J.

Health, Wellness and Fitness, self-employed

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A refeshingly simple solution

Reviewed 2 years ago

I've had a good experience with the system, and like the fact that I'm not bombarded with email marketing whilst using it.

Pros

Its pretty flexible and I found it easy to customise the function to suit my needs

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David W.

Marketing and Advertising, 1-10 employees

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Achieve UK

Reviewed 2 years ago

Very good

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Sarah R.

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Really Simple - Anyone can use it!

Reviewed 8 years ago
Pros

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Sarah M.

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useable system

Reviewed 2 years ago
Pros

The CRM has an easy flow, shows visually the required information.

Cons

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Limuel M.

Marketing and Advertising, 501-1,000 employees

Used daily for 6-12 months

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  • Value for money
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Spotler CRM

Overview of the Really Simple Systems CRM tool

Reviewed a year ago
Pros

RSS CRM is an excellent choice for small and medium-sized businesses in need of a simple and user-friendly CRM solution. It's user-friendliness and customization options make it a popular choice.

Cons

The setting sub-system can be a little confusing at times, but It's not an issue for me.

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Ryan K.

Medical Devices, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Spotler CRM

Right fit for our needs

Reviewed a year ago
Pros

This CRM is a good starting point for what we needed to track client relationships and new leads. It's not complex and easy to learn.

Cons

The CRM system is fairly customizable, though I wish I could customize a few more main screen metrics.

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Gaynor M.

Electrical/Electronic Manufacturing, self-employed

Used monthly for 1-2 years

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  • Ease of use
  • Features
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  • Likelihood to recommend10/10

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Exceptionally user-friendly

Reviewed 2 years ago

Only needed for basic CRM function for which it works perfectly well

Pros

Like the layout Easy to use Inexpensive Most suitable CRM system for my basic needs

Cons

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Helen C.

Medical Devices, 11-50 employees

Used daily for 2+ years

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Spotler CRM

Good software for smaller companies

Reviewed 2 years ago

Pros

Easy to use and train staff on. Support is excellent

Cons

as the company grows it is becoming an expensive CRM, so may not be cost effective for much longer

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Arnold S.

Accounting, 1-10 employees

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Spotler CRM

Dont waste your time

Reviewed 5 years ago

The UI is really terrible, not worth the time.

Pros

It had sme really useful CRM features but not better than a Zendesk.

Cons

They advertise a free forever version but it really does not exist , its just a 14 day trial and they really just want to get you into a one of their most expensive plans.

Vendor response

Hi Arnold. I see you signed up to our free trial only yesterday, sorry to hear you didn't think our CRM system was for you. Once the free trial is over, you're automatically enrolled onto our free CRM plan which is (as we advertise) free forever for up to 2 users.

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Hugh S.

11-50 employees

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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Spotler CRM

Cloud based CRM with excellent features and great value for money

Reviewed 9 years ago

The long and short of it, we have been using Really Simple Systems CRM for over 6 years. It's combined CRM, support case handling and built in marketing functionality provides our business at Aqilla with a simple, straightforward capability in managing our engagement with suspects, prospects and customers alike. The latest enhacements to the Marketing module in particular mean we no longer have to use 3rd party outbound mail systems. Highly recommended.

Pros

Integrated CRM, support case management and Marketing platform. Cloud based (obviously). Reliable. Adaptable

Cons

Some more effective use of screen real estate would be nice.

JB
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James B.

Pharmaceuticals, 1-10 employees

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Spotler CRM

Great for those looking for an easy to use CRM with plenty of operational features.

Reviewed 2 years ago
Pros

It was super easy to set up the CRM, intuitive and I managed to get accounts and contacts loaded up within minutes. Navigating the CRM is simple and keeping accounts updated with new data is a breeze.

Cons

I would like to see a dedicated mobile experience as I often find myself needing to access the CRM on-the-go and find using the in-browser version on mobile to be somewhat cumbersome.

Vendor response

Hi James, Thank you so much for the 10 out of 10 review! I cannot seem to find your details in our system. Could you please e-mail us at marketing@reallysimplesystems.com so we can send you your voucher.

NC
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Nobby C.

Management Consulting,

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Spotler CRM

Lovely practical system

Reviewed 8 years ago
Pros

A very easy to use CRM with all the basics at your finger tips.

Cons

The vendor is easy to speak to and responsive to any issue raised. The product is practical but not pretty. It desperately needs to have a designer take a fresh broom to the way it looks on screen.

BT
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Brahim T.

Marketing and Advertising, self-employed

Used weekly for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Spotler CRM

Really Simple Systems CRM Review

Reviewed 2 years ago

Really Simple Systems CRM has solved my problem of not having an effective CRM system in place. We can now keep track of my customers and their interactions with my company with great ease. This has resulted in better customer service and a higher customer retention rate.

Pros

Really Simple Systems CRM is the most user-friendly CRM on the market. We looked at a lot of different CRMs, and Really Simple Systems CRM was the obvious choice for me because it is so easy to use. It was very easy to integrate with my existing business processes, and the most impactful features are the ones that I use every day. I highly recommend it!

Cons

Really Simple Systems CRM is really simple! The product is very easy to use and integrates well with our existing business processes. I haven't found any features that are missing or could be improved. Overall, I'm very happy with the product!

JK
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Jeremy K.

Information Technology and Services, 11-50 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Spotler CRM

Long term customer

Reviewed 5 years ago

My business has been using RSS CRM for 13 years. We have evolved alongside RSS and are very happy with the productivity and output of all users. Thanks RSS!

Pros

RSS CRM is exactly what it say - really simple - yet packed with CRM functionality! I'm really impressed with the dashboard widgets and reporting We use all available modules to run our business so appreciate the exceptional uptime and rapid support

Cons

I find it a little clunky and hard to visualise on mobile

PA
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Philip A.

Marketing and Advertising, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Spotler CRM

Does what it says on the tin

Reviewed a year ago

Very good, particularly the customer support which has been excellent

Pros

Good value for money and covers all the areas I need in a CRM system

Cons

Bit clunky in places but overall it's good

RC
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Ranj C.

Recreational Facilities and Services, 1-10 employees

Used daily for 1-2 years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Spotler CRM

CRM review

Reviewed 2 years ago

A very user friendly system for a new SME company who is starting off new.

Pros

Using the CRM for our small business has been extremely helpful as we are a new SME company, we are hoping to get more us as we progress as a business.

Cons

I don't think we have used enough of the system in order to say what we least like about the CRM

DB
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Debbie B.

Management Consulting, 11-50 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Spotler CRM

RSS support is first class

Reviewed 3 years ago

The outstanding feature of RRS is their support team, who offer an absolutely excellent service. As a team, we are not particularly tech savvy, so having a support team who you can explain any issues or problems to and who just get on and fix things is such a bonus. No long wait times and things get fixed without any drama. I can't imagine any other provider offering such a great personal service.

Pros

The account pages are a simple set up and really easy to use and easy to customise with information relevant to your individual organisation. No trendy MS type chat boxes, just simple and easy to use records. We have found the customisable fields very useful. Automated email actvity tracking is a good feature, as is the integrated marketing module.

Cons

We were not able to integrate our phone system into the CRM too easily and unable to API AdobeSign into the system.

CM
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Carla M.

Hospital & Health Care, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Agile CRM

Agile CRM Makes Work Easier for Us

Reviewed a month ago
Pros

Agile CRM has been a reliable solution for customer relationship management. I like the effectiveness of Agile CRM.

Cons

Agile CRM is flawless. No issues when using Agile CRM.

AR
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Verified reviewer

Information Technology and Services, 51-200 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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