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Spotler CRM is designed for growing teams, making it easy to set up and simple to use. All your data is in one place helping you effectively manage your contacts and share information, enabling great team collaboration, improved customer relationships and increased sales.
Close is the sales CRM that helps small businesses and startups turn leads into revenue. Close lets you email, call, and text your leads from desktop. With productivity tools like task reminders, Call Assistant, and Predictive Dialer, you’ll reach more leads, follow up more often, and close more.
Starting from
17
/user
Per month
Starting from
49
/user
Per month
Pros
Pros
Cons
Cons
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User reviews that mention these apps
Neil G.
Information Technology and Services, 1-10 employees
Used daily for 2+ years
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TMS Software as a business have the complete assurance of a visual sales pipeline and opportunities so the business in these difficult times is safe and sound with future business identified, qualified and with a good chance to close and become a client, all done in Really Simple Systems CRM
Easy to access all the data areas from account, lead and opportunity, all available on 1 screen view
Integration to email systems and other 3rd party systems
Adrian B.
Accounting, 501-1,000 employees
Used weekly for 2+ years
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I have used this system for close on 10 years. When I took up my current position 5 years ago I installed the system as there was no CRM system in place. I find it the simplest most effective sales tracking system I have used in my 30 years in sales and sales management. We have numerous sales outlets across the country controlled from a main sales office and I am able to report effectively on sales performance across the business with minimal effort. The reliability of the system is first rate I have experienced very few occasions when I have not been able to access the system from various locations including on mobile phone/tablet devices.
Simplicity, accuracy and reliability
I cannot think of anything
Amanda W.
Hospitality,
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I have a small company selling school trips so my database is large but I have only a small number of high-value sales a year. I needed a simple CRM, which would efficiently transfer data from Salesforce. I trialled about 10 CRM systems but only RSS could do this without me losing data. The system is simple and is easily navigable but what I like most about RSS is the rapid response from technical support. They custom-designed a few pages and re-worked others to suit my requirements often within a few hours of my request. No other CRM system I trialled, even came close to this service. I also like the ability to pick 'n mix services which means I only pay for exactly what I need.
Small point, really - Activity data which was transferred from Salesforce is displayed twice under Activities. This is annoying and has to be removed manually. I had to abandon email synchronisation - despite dedicated technical support, my Outlook emails would not drop into the RSS activity section. I do it manually now.
Juan V.
Automotive, 1-10 employees
Used daily for 1-2 years
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The best CRM tool I have used, loved the interface that is literally all in one, recorded calls to review of my teams sales calls. Texts emails etc.
None! Best CRM system I've used! Definitely recommend
Ben N.
Computer Software, 11-50 employees
Used daily for 1-2 years
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Close is a fantastic email tool that I would find hard to get rid of.
This is for everyone who needs to be an email powerhouse. This allows you to manage your communications with leads and new customers very easily. Their software is tailored to be the most efficient possible.
This is not a great CRM. It's best used in tandem with a CRM like HubSpot or Salesforce. Most of the automation capability is outsourced to Zapier.
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Internet, 1-10 employees
Used weekly for 6-12 months
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Easy to use, powerful CRM platform.
Works great for a single person (not only sales-focused). It's feature-rich and allows for great customization
Everything works as expected for now. There is a bit of a learning curve but that is expected.
Verified reviewer
Market Research, 11-50 employees
Used daily for 6-12 months
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Email marketing via sequences, built-in caller, and CRM
On the Expensive side. It'd be great if they can provide discounts for startups
Mandy C.
Internet, 11-50 employees
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We have been shopping for a CRM for far too long. Then Kevin and Close.io got our attention. We have had nothing but above and beyond conversations that can only be described as authentic. I typically can't stand the sales process, but something about the honesty took the sting out of the experience. When you hang up the phone after a call and collectively agree, "They're just so...good," it's a great feeling. The product itself is loaded with the features our business needs as we grow. We're looking forward to finding out just how accurate their tagline is...If we, in fact, close more deals and make more sales, we all win. With the powerful features at our fingertips, and so many great integrations, we think our sales team will see great results.
Excellent support Concise Call Logging Smooth UI/UX Flexible pricing Integrations
So far, the only hiccup has been importing/exporting from our existing CRM (using Import2).
Nils D.
Computer Software, 11-50 employees
Used daily for 1-2 years
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Close is great if you're looking for a sales-focused CRM.
Not much, there are a few features which seem to be missing but nothing major.
Thanks for reviewing Close, Nils!
Verified reviewer
Used weekly for 6-12 months
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i love being able to send emails directly from the crm. it's not just sync, but a full integration. it also has all the modern functionality you would expect from an email system - right in your crm!
my concern is how well this tool scales because of its relative lack of discreteness. it would be difficult for manage a sales team utilizing this technology
Dominic B.
Information Technology and Services, 11-50 employees
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I've used others CRM and I'm really happy to have switched to close.io. Close.io is the best CRM for a SAAS company like ours! It is easy to use, well designed and precisely tailored to our needs. Awesome product !
Created by a team that produce amazing content Simple and efficient design Nice feature to create smart views Good integration with emails VOIP phone call in one click !
Contact integration with exchange would be nice. (No need for a native mobile app but managing contacts in 2 places is an issue).
Verified reviewer
Computer Software, 11-50 employees
Used daily for 6-12 months
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I would advise this product to anyone, the pricing is correct, the product is great and does not try to lock you in but retains you through customer satisfaction.
The simplicity yet power of this CRM system is exactly what a growing company needs. It is also fantastic that the product comes with an API that can help to automate your tasks and connect the CRM to other products.
The user interface of the emails could be smarter and give a better oversight!
Justin S.
Insurance, 11-50 employees
Used daily for 6-12 months
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Effective communication lies at the heart of successful sales endeavors. Close CRM offers a seamless platform for communication through various channels, including email, calls, and SMS.
Close CRM's user interface is a testament to user-centric design. Navigating through the platform is effortless, enabling sales teams to focus on what truly matters
I do just wish that there was more of a build in terms of on going policy management through the CRM
Thanks for reviewing Close, Justin!
Ruth L.
Retail, 1-10 employees
Used daily for less than 6 months
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I have really enjoyed using Close and would recommend it to anyone looking for a basic CRM!
Close is relatively easy to use and is priced quite well!
We are a small company, so using close has been great for us, but I'm not sure how it would compare for larger companies.
Jordan L.
E-Learning, 11-50 employees
Used daily for 6-12 months
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Overall, Close.io is a B2B CRM where each client has only a few main contacts and they all go through a specific, well-defined process, regardless of whether or not the deal is closed. It's a very expensive platform, especially if you want calling features, so keep that in mind. My two cents: you should assess how well Close.io meets your needs before deciding that this is the right CRM (vs. a different CRM or a custom CRM if you're at higher volumes). Once you decide that it's worth exploring, my recommendation is to figure out how much you'll be paying in annual costs vs. a custom CRM implementation. Close.io pretty much won't prioritize features for you, so if you need anything custom done, I recommend going somewhere else.
- Easy to get started - Easy to import leads - Easy to keep track of how everyone at your organization is interacting with the client - Pretty simple, but effective reporting
- Expensive - Low quality call audio - Low customization - Rigid sales structure set-up
Roberto J.
Staffing and Recruiting,
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We explored several CRMs and this one offered exactly the tools that really mattered to us. Other CRMs had more features but none that were essential to our business. In our case, all those bells and whistles within other CRMs made the experience complicated and unpleasant. Close.io's email integration, bulk emailing, integrated calling and powerful search capabilities allows us to maximize our sales efforts and keep better track of our potential and existing clients.
Great customer service and uncomplicated CRM with features that truly make an impact to every day sales performance.
A little pricey compared to other solutions in the market.
Jeffrey A.
Computer Software, 51-200 employees
Used daily for 2+ years
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Overall my experience with Close has been a positive one. Customer service is responsive.
The pros are that is a pretty straight forward CRM to use. It integrates well with many other applications.
Overall, I cannot really think of any cons. It gets the job done as a reasonably priced CRM. It does not have as many features as salesforce but for the price its great.
Josh C.
Financial Services, 1-10 employees
Used weekly for 2+ years
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Once you catch the vision for Close.io, it doubles your productivity in sales.
Close.io shines in two ways-- no data entry and the follow up system. No data entry means that it's reading your emails and syncing the CRM with the activity. You can also call through their phone number and it logs your phone calls to the CRM. Follow up system. Following up until you get a No is key to sales success. Close.io builds this in to the CRM so that you see who to follow up everyday and can jus work down the list.
I don't think of Close.io as having data integration with other services on a first class level. May be wrong, but that's my impression.
Shadab K.
Computer Software, 11-50 employees
Used daily for 6-12 months
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My overall experience was good with close, I like the simple minimalistic interface of close and how easy to use for our day-to-day marketing and sales tasks. If money is not the issue then it's a good CRM tool for everybody.
I have used close for more than 12 months and I can say that this is the best CRM for startups, I have used it mainly for sending email campaigns and lead management. it has a very simple interface and is easy to use. Previously we were using a different CRM where you are able to send mail only but not able to see those email responses, you will have to check your email for that but in Close CRM we can send mail and also see if we have any responses. Managing leads are also easy, either we can bulk import it as a CSV file or we can manually add it so it was very easy to manage the leads and contacts in close CRM.
Close is very expensive so it was very hard to pay for small startups. Lead management and email campaign were good but apart from that we have not used anything else so for us it was very expensive.
Alexander R.
Airlines/Aviation, 1-10 employees
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As a pre-revenue startup with a strong relationship-based sales focus, we opted for Close over competitors. The reason being, Close presents a very simple and easy to use interface at the landing page on their website. Having used complex CRM systems that don't integrate with phone/email/web, Close is refreshing in it's speed, integration and intuitive user interface. Additionally, the pricing is reasonable compared to overpriced competitors. I recommend Close over other CRMs, because it is simple, easy to use and addresses what sales personnel need to manage quickly and effectively without taking undue time from their primary roles.
Price, customer support, intuitive user interface and simplicity of use, most effective CRM system I have seen that doesn't drain sales-personnel time.
Voice of customers could be a future feature; price is still expensive for pre-revenue and lean startups.
Varun K.
Information Technology and Services, 1,001-5,000 employees
Used daily for 2+ years
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We use pipedrive for email marketing and Close.io for cold calling. Our system works like this. Our marketing team use pipedrive to send out email to possible leads and follow up with them and when it results in a successful response from the prospect the sales team collects the phone numbers. Then these prospects with phone numbers have been downloaded to csv and transferred to Close.io CRM for sales team. Then they do all the cold calling with in Close.io CRM. Our department also have access to this CRM to make support calls later on. We can say our sales team's productivity has increased a lot after implementing this CRM. They do not need to manually do the sorting and recording of calls made and everything can be done in settings just one time.
When importing the prospects from a CSV if there are duplicates in the file, it doesn't detect that and gets added just like an other contact. There are no option to segment the contact in to different categories.
Verified reviewer
Higher Education, 5,001-10,000 employees
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Close.io is a really powerful sales CRM and we like how it also integrates files, phone calling, and have the whole email history easily reviewable.
The pricing per user is pretty high, but I guess this is pretty industry standard for sales/CRMs. Wish it was a bit more affordable.
Alexander E.
Marketing and Advertising, 1-10 employees
Used daily for less than 6 months
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Overall it's been a good but not great experience. The basics are covered for a CRM but some what seems like basic features are still missing.
I love the automated email sequences to help with my outbound prospecting efforts. This enables me to 'set it and forget it" to ensure proper follow up is happening with prospects.
I don't like that you can't map specific email chains to specific opportunities. Furthermore, you can't upload files which is a real drawback and support suggested I just link to google shared drives.
Abraham J.
Information Technology and Services, 51-200 employees
Used daily for 1-2 years
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I like the sales forecasting features. In addition, with amazing CRM features and has handled email management features. The call recording features has worked really well.
I have nod had any bad experiences using Close
Verified reviewer
11-50 employees
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This is the best CRM for a SaaS company today! Built for hustlers by hustlers, the team is great and I look forward to their future updates ;-)
No pros were added to this review
No cons were added to this review
Uzair A.
Automotive, 11-50 employees
Used other for less than 6 months
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It was super easy to use and got the job done.
It's so simple and intuitive - they didn't waste their time with fancy features which I love. It's the CRM I would use over and over again if I could
It's really good for when you reach the deal stage but there isn't enough functionality for prospecting which we needed.
Igor F.
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When we were starting Angeloop.co, we were looking for a CRM platform that would help us track our investors as we bring them through our funding funnel. We tried several other CRM's and found ourselves more involved with programming the CRM rather then spending the time to find investors and close.io them (little founder humor). When I heard that Zenefits started out with Close.io, I knew that I had to give them a try. Once I did, I fell in love with how easy and responsive they made their CRM. Also, they are purely client (revenue) funded, which tells me that they are very confident about their product.
You don't have to be a a rocket scientist to know how to use Close.io, unlike other CRM's, i.e. SalesForce.
Inserting images into emails requires that the image is hosted online, otherwise, you can cope and paste an image from another program.
Mike L.
Computer Software,
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We've tried several different CRMs for our startup and ultimately chose close.io. In our experience, it is the best, modern CRM product on the market for inside sales teams.
- Simplicity of the conceptual model (relationship between leads, opportunities, contacts) - Powerful, very flexible search - Great API along with good documentation - High quality & performance (other CRMs we've tried are buggy and slow) - Has built in calling capabilities
- No mobile app, so updating leads when on the go is not easy