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Overview

Category Leaders

Really Simple Systems is designed for growing teams, making it easy to set up and simple to use. All your data is in one...

Category Leaders

Save valuable selling time with HubSpot CRM that takes care of all the little details from recording calls, logging emails and managing data

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

17

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

0

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.5

461

5

4

3

2

1

257

169

29

5

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

4.5

3.9K

5

4

3

2

1

2.4K

1.2K

212

44

20

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

The service from RSS has been outstanding and they help to provide solutions and alternatives quickly and as best as they can.
I have really enjoyed using RSS for my day to day administration and for quoting purposes. It is an effective platform with lots of good features and work arounds.
The software is so easy to use which has made embedding it into our operational practices an easy task. The ability to link accounts has proved very useful too.

Pros

The comprehensive database, the intuitive tools, the ease of deployment - all of these are appreciated about this product.
It is popular and used by a few other businesses that we know, so we considered it and the functionality is good.
Love the email tracking and wonderful having contacts all in the same place. As a solopreneur, it is like having a virtual assistant.

Cons

It's annoying whem the system times out without warning and you can lose your work. The interface feels a little "old" but really that's just nit picking.
This however makes it very difficult for anybody but me to understand where we are with each customer in our sales and follow up cycle. I always struggle to maintain order with this.
Some of the terms used to describe the different sections of data are confusing and require getting used to. The short amount of time before you are logged out again.

Cons

Also, there is a hard limit of 1,000 custom fields, which is not something you can even buy more of, which in my opinion is a severe limitation.
Lack of industry specific columns or trackers. Lack of customization to suit the needs of the industry I was in.
There have been multiple times where we lost data and data was unretrievable.
  • Vendor responds to reviews
  • Last review6 months ago
  • Vendor responds to reviews
  • Last review3 days ago

Key features

  • Total features168
  • "What If" Scenarios
  • AB Testing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Ad hoc Reporting
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Auto-Responders
  • Automated Scheduling
  • Batch Processing
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Business Process Control
  • CAN SPAM Compliance
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call List Management
  • Call Logging
  • Campaign Analytics
  • Campaign Management
  • Campaign Personalization
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Channel Management
  • Click Tracking
  • Client Management
  • Client Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Conversion Tracking
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Scoring
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Deal Management
  • Document Management
  • Document Storage
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Electronic Signature
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Exception Reporting
  • Field Sales Management
  • File Sharing
  • For AEC Industry
  • For Financial Institutions
  • For Insurance Industry
  • For Mac Devices
  • For Nonprofits
  • For Real Estate
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Forms Management
  • GDPR Compliance
  • Goal Setting/Tracking
  • Graphical Data Presentation
  • HIPAA Compliant
  • Image Library
  • Interaction Tracking
  • Internal Chat Integration
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Engagement
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • List Management
  • Live Chat
  • Marketing Automation
  • Mobile Access
  • Mobile Optimized Emails
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Marketing
  • Multiple Scoring Models
  • Online Forms
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Prioritization
  • Process/Workflow Automation
  • Project Management
  • Proposal Generation
  • Proposal Management
  • Prospecting Tools
  • Queue Management
  • Quotes/Estimates
  • ROI Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Sales Activity Management
  • Sales Analytics
  • Sales Forecasting
  • Sales Onboarding & Training
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Single Sign On
  • Social Marketing
  • Social Media Integration
  • Source Tracking
  • Statistical Analysis
  • Summary Reports
  • Support Ticket Management
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Assignments
  • Template Management
  • Territory Management
  • Third Party Integrations
  • Visual Analytics
  • Volunteer Management
  • WYSIWYG Editor
  • Web Forms
  • Web-based Deployment
  • Website Integration
  • Workflow Management
  • Total features81
  • "What If" Scenarios
  • AB Testing
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Tracking
  • Activity/News Feed
  • Ad hoc Reporting
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Auto-Responders
  • Automated Scheduling
  • Batch Processing
  • Billing & Invoicing
  • Budgeting/Forecasting
  • Business Process Control
  • CAN SPAM Compliance
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call List Management
  • Call Logging
  • Campaign Analytics
  • Campaign Management
  • Campaign Personalization
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Channel Management
  • Click Tracking
  • Client Management
  • Client Tracking
  • Collaboration Tools
  • Commenting/Notes
  • Commission Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Conversion Tracking
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customizable Branding
  • Customizable CTAs
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Scoring
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Extraction
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Deal Management
  • Document Management
  • Document Storage
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Electronic Signature
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Exception Reporting
  • Field Sales Management
  • File Sharing
  • For AEC Industry
  • For Financial Institutions
  • For Insurance Industry
  • For Mac Devices
  • For Nonprofits
  • For Real Estate
  • For Sales Teams/Organizations
  • For Small Businesses
  • For Startups
  • For iPad Devices
  • Forecasting
  • Forms Management
  • GDPR Compliance
  • Goal Setting/Tracking
  • Graphical Data Presentation
  • HIPAA Compliant
  • Image Library
  • Interaction Tracking
  • Internal Chat Integration
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Engagement
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • List Management
  • Live Chat
  • Marketing Automation
  • Mobile Access
  • Mobile Optimized Emails
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Marketing
  • Multiple Scoring Models
  • Online Forms
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Personalization
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Prioritization
  • Process/Workflow Automation
  • Project Management
  • Proposal Generation
  • Proposal Management
  • Prospecting Tools
  • Queue Management
  • Quotes/Estimates
  • ROI Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Role-Based Permissions
  • Sales Activity Management
  • Sales Analytics
  • Sales Forecasting
  • Sales Onboarding & Training
  • Sales Pipeline Management
  • Sales Reports
  • Sales Trend Analysis
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Single Sign On
  • Social Marketing
  • Social Media Integration
  • Source Tracking
  • Statistical Analysis
  • Summary Reports
  • Support Ticket Management
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Assignments
  • Template Management
  • Territory Management
  • Third Party Integrations
  • Visual Analytics
  • Volunteer Management
  • WYSIWYG Editor
  • Web Forms
  • Web-based Deployment
  • Website Integration
  • Workflow Management

Integrations

  • Total integrations29
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations1520
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

DJ
AvatarImg

Darryl J.

Consumer Goods, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Really Simple Systems CRM logo

Really Simple Systems CRM

Fantastic CRM a must for your buisness

Reviewed a year ago

Really simple to use, enjoyable customer service.

Pros

ease of use, there is nothing you cant really do

Cons

theres not alot of features i dont like on this CRM

PF
AvatarImg

Paul F.

Packaging and Containers, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Really Simple Systems CRM logo

Really Simple Systems CRM

Easy to use, good CRM portal

Reviewed a year ago

A simple but effective CRM software

Pros

Easy to use to manage conatcts and marketing campaigns.

Cons

The sales dashboard could look and feel better

DW
AvatarImg

Daniel W.

Building Materials, 11-50 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Really Simple Systems CRM logo

Really Simple Systems CRM

Good all round affordable CRM

Reviewed 2 years ago
Pros

The really simple CRM systems is simple to use

Cons

The reports function in really simple CRM could be easier to use

NH
AvatarImg

Nick H.

Information Technology and Services, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Really Simple Systems CRM logo

Really Simple Systems CRM

Using a CRM system for the first time

Reviewed 2 years ago

It took time and help from colleagues who were already familiar with CRM systems for me to get best out of it but once I got to understand the tools and features I like it.

Pros

The capturing of emails with customers. The linked accounts feature

Cons

It assumed that the user was already familiar with using a CRM

MM
AvatarImg

Mihai M.

Airlines/Aviation, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Really Simple Systems CRM logo

Really Simple Systems CRM

Very Useful CCRM

Reviewed 5 years ago
Pros

User Friendly; Ability to Customize the CRM;

Cons

User permisions but this has been fixed.

AvatarImg
AvatarImg

Miyuru R.

Financial Services, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Really Simple Systems CRM logo

Really Simple Systems CRM

Simple systems to accelerate Sales

Reviewed a year ago

I'm enjoying using really simple system

Pros

Really Simple Systems CRM is a software, which is easy to use for any type of business.

Cons

in Really Simple Systems CRM is a software we Can't customize every tab

AS
AvatarImg

Anthony S.

Electrical/Electronic Manufacturing, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Really Simple Systems CRM logo

Really Simple Systems CRM

Simple- Does what it says on the tin

Reviewed 6 years ago

Having taken a break from RSS CRM to a Corporate Microsoft Dynamics CRM, when I set up Vox Ignis Ltd we went straight for RSS again

Pros

simple, web based CRM so it can be accessed in McDonalds on the road, good to use and good reporting so I can get a snapshot of activity at any time.

Cons

No cons were added to this review

CC
AvatarImg

Chris C.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Really Simple Systems CRM logo

Really Simple Systems CRM

As titled, a Really Simple System to use for the businesses CRM needs.

Reviewed 8 years ago

RSS's CRM system is a simple but effective CRM with an excellent customer support team who have always been superb with any inquiries or development requests we've raised.

Pros

No pros were added to this review

Cons

No cons were added to this review

DW
AvatarImg

David W.

Marketing and Advertising, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Really Simple Systems CRM logo

Really Simple Systems CRM

Achieve UK

Reviewed 2 years ago

Very good

Pros

CRM which is easy to use and can be customised.

Cons

Sometime clunky with the odd glitch in places.

WJ
AvatarImg

Will J.

Health, Wellness and Fitness, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Really Simple Systems CRM logo

Really Simple Systems CRM

A refeshingly simple solution

Reviewed a year ago

I've had a good experience with the system, and like the fact that I'm not bombarded with email marketing whilst using it.

Pros

Its pretty flexible and I found it easy to customise the function to suit my needs

Cons

I don't have a lot of experience in with crm, but it seems straightforward to use.

SM
AvatarImg

Sarah M.

Financial Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Really Simple Systems CRM logo

Really Simple Systems CRM

useable system

Reviewed a year ago
Pros

The CRM has an easy flow, shows visually the required information.

Cons

can often be slow. could do with a communications section which links better.

SR
AvatarImg

Sarah R.

Management Consulting,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Really Simple Systems CRM logo

Really Simple Systems CRM

Really Simple - Anyone can use it!

Reviewed 8 years ago
Pros

Really easy to use and I have used a few CRM's. Support is also really user friendly

Cons

I like everything about this product and vendor, its the most simple CRM I have ever used

AvatarImg
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Limuel M.

Marketing and Advertising, 501-1,000 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Really Simple Systems CRM logo

Really Simple Systems CRM

Overview of the Really Simple Systems CRM tool

Reviewed 9 months ago
Pros

RSS CRM is an excellent choice for small and medium-sized businesses in need of a simple and user-friendly CRM solution. It's user-friendliness and customization options make it a popular choice.

Cons

The setting sub-system can be a little confusing at times, but It's not an issue for me.

GM
AvatarImg

Gaynor M.

Electrical/Electronic Manufacturing, self-employed

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Really Simple Systems CRM logo

Really Simple Systems CRM

Exceptionally user-friendly

Reviewed 2 years ago

Only needed for basic CRM function for which it works perfectly well

Pros

Like the layout Easy to use Inexpensive Most suitable CRM system for my basic needs

Cons

No adverse comments to add, the system works perfectly well for this company's needs

RK
AvatarImg

Ryan K.

Medical Devices, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Really Simple Systems CRM logo

Really Simple Systems CRM

Right fit for our needs

Reviewed 8 months ago
Pros

This CRM is a good starting point for what we needed to track client relationships and new leads. It's not complex and easy to learn.

Cons

The CRM system is fairly customizable, though I wish I could customize a few more main screen metrics.

AvatarImg
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Hugh S.

11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Really Simple Systems CRM logo

Really Simple Systems CRM

Cloud based CRM with excellent features and great value for money

Reviewed 9 years ago

The long and short of it, we have been using Really Simple Systems CRM for over 6 years. It's combined CRM, support case handling and built in marketing functionality provides our business at Aqilla with a simple, straightforward capability in managing our engagement with suspects, prospects and customers alike. The latest enhacements to the Marketing module in particular mean we no longer have to use 3rd party outbound mail systems. Highly recommended.

Pros

Integrated CRM, support case management and Marketing platform. Cloud based (obviously). Reliable. Adaptable

Cons

Some more effective use of screen real estate would be nice.

AS
AvatarImg

Arnold S.

Accounting, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Really Simple Systems CRM logo

Really Simple Systems CRM

Dont waste your time

Reviewed 5 years ago

The UI is really terrible, not worth the time.

Pros

It had sme really useful CRM features but not better than a Zendesk.

Cons

They advertise a free forever version but it really does not exist , its just a 14 day trial and they really just want to get you into a one of their most expensive plans.

Vendor response

Hi Arnold. I see you signed up to our free trial only yesterday, sorry to hear you didn't think our CRM system was for you. Once the free trial is over, you're automatically enrolled onto our free CRM plan which is (as we advertise) free forever for up to 2 users.

JB
AvatarImg

James B.

Pharmaceuticals, 1-10 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Really Simple Systems CRM logo

Really Simple Systems CRM

Great for those looking for an easy to use CRM with plenty of operational features.

Reviewed 2 years ago
Pros

It was super easy to set up the CRM, intuitive and I managed to get accounts and contacts loaded up within minutes. Navigating the CRM is simple and keeping accounts updated with new data is a breeze.

Cons

I would like to see a dedicated mobile experience as I often find myself needing to access the CRM on-the-go and find using the in-browser version on mobile to be somewhat cumbersome.

Vendor response

Hi James, Thank you so much for the 10 out of 10 review! I cannot seem to find your details in our system. Could you please e-mail us at marketing@reallysimplesystems.com so we can send you your voucher.

HC
AvatarImg

Helen C.

Medical Devices, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Really Simple Systems CRM logo

Really Simple Systems CRM

Good software for smaller companies

Reviewed 2 years ago

Pros

Easy to use and train staff on. Support is excellent

Cons

as the company grows it is becoming an expensive CRM, so may not be cost effective for much longer

BT
AvatarImg

Brahim T.

Marketing and Advertising, self-employed

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Really Simple Systems CRM logo

Really Simple Systems CRM

Really Simple Systems CRM Review

Reviewed 2 years ago

Really Simple Systems CRM has solved my problem of not having an effective CRM system in place. We can now keep track of my customers and their interactions with my company with great ease. This has resulted in better customer service and a higher customer retention rate.

Pros

Really Simple Systems CRM is the most user-friendly CRM on the market. We looked at a lot of different CRMs, and Really Simple Systems CRM was the obvious choice for me because it is so easy to use. It was very easy to integrate with my existing business processes, and the most impactful features are the ones that I use every day. I highly recommend it!

Cons

Really Simple Systems CRM is really simple! The product is very easy to use and integrates well with our existing business processes. I haven't found any features that are missing or could be improved. Overall, I'm very happy with the product!

NC
AvatarImg

Nobby C.

Management Consulting,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Really Simple Systems CRM logo

Really Simple Systems CRM

Lovely practical system

Reviewed 8 years ago
Pros

A very easy to use CRM with all the basics at your finger tips.

Cons

The vendor is easy to speak to and responsive to any issue raised. The product is practical but not pretty. It desperately needs to have a designer take a fresh broom to the way it looks on screen.

AK
AvatarImg

Aliza K.

Logistics and Supply Chain, self-employed

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Really Simple Systems CRM logo

Really Simple Systems CRM

A Great Decision to Go With Really Simple Systems!

Reviewed 2 years ago

I've had an excellent overall experience with Really Simple Systems.

Pros

Their CRM is easy to use, affordable, and has all the features I need!

Cons

The worst thing I can say about this software is that their calendar starts on Monday, instead of Sunday, and that really isn't terrible, just hard to get used to.

JK
AvatarImg

Jeremy K.

Information Technology and Services, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Really Simple Systems CRM logo

Really Simple Systems CRM

Long term customer

Reviewed 5 years ago

My business has been using RSS CRM for 13 years. We have evolved alongside RSS and are very happy with the productivity and output of all users. Thanks RSS!

Pros

RSS CRM is exactly what it say - really simple - yet packed with CRM functionality! I'm really impressed with the dashboard widgets and reporting We use all available modules to run our business so appreciate the exceptional uptime and rapid support

Cons

I find it a little clunky and hard to visualise on mobile

PA
AvatarImg

Philip A.

Marketing and Advertising, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Really Simple Systems CRM logo

Really Simple Systems CRM

Does what it says on the tin

Reviewed 7 months ago

Very good, particularly the customer support which has been excellent

Pros

Good value for money and covers all the areas I need in a CRM system

Cons

Bit clunky in places but overall it's good

RC
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Ranj C.

Recreational Facilities and Services, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Really Simple Systems CRM

CRM review

Reviewed a year ago

A very user friendly system for a new SME company who is starting off new.

Pros

Using the CRM for our small business has been extremely helpful as we are a new SME company, we are hoping to get more us as we progress as a business.

Cons

I don't think we have used enough of the system in order to say what we least like about the CRM

ZP
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Zander P.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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HubSpot CRM

Great CRM !

Reviewed 7 years ago

HUbspot makes CRM easy - quick to launch, simple to use and comes with excellent integration options into different systems.

Pros

No pros were added to this review

Cons

No cons were added to this review

DW
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Daniel W.

Business Supplies and Equipment, 11-50 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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HubSpot CRM

Good all round affordable CRM

Reviewed a year ago

Overall Really Simple CRM has been an ideal solution for our staff to update client interactions and manage accounts.

Pros

It is incredibly easy and simple to use.

Cons

Limited reporting on the Newsletter module

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Adam G.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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HubSpot CRM

We Love It

Reviewed 5 years ago
Pros

We switched to Hubspot CRM from Salesforce. Now we have most of our clients on Hubspot CRM. It is very simple to use. It has a very clean interface. Also, with Zapier you can integrate with a ton of other systems.

Cons

It might lack some of the features of Salesforce. So if you are a huge enterprise client, you might need a more robust system.

KH
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Kyle H.

Financial Services, 51-200 employees

Used daily for 6-12 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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HubSpot CRM

Great for Startups, Maybe not for Established Organizations

Reviewed 5 years ago

We have been using Hubspot for our company since we began contacting and selling to customers. While it was great in cost-effectiveness and ease of set up, as we grow it is becoming less and less of an asset to us, and we are now looking for alternatives. This is a wonderful tool for SMBs and startups.

Pros

- Quick to set up - Cost-effective - Support team is knowledgeable and fast-acting

Cons

- Not as robust as other CRM systems available - Would like to see more integrations with other platforms

AR
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Verified reviewer

Music, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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HubSpot CRM

Amazing easy-to-use FREE CRM

Reviewed 4 years ago

I use Hubspot CRM connected with Facebook Lead Ads and Mailer Lite. It runs amazingly and at a glance I have all the data I need about my subscribers and customers.

Pros

Hubspot CRM is a complete CRM solution for business of all kind. It's very easy to use it and with a ton of integrations you can really set up various "set it and forget it systems" saving time and money. Also it's free!

Cons

I really don't find something I don't like about Hubspot CRM. It is really a complete CRM solution, it can intergraded with almost anything, it can saves you a ton of time and money and it's free.

OC
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Ollie C.

Marketing and Advertising, self-employed

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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HubSpot CRM

A simple CRM

Reviewed 4 years ago

I am using it to track inbound leads for my digital marketing business. It makes sales a lot less complicated.

Pros

Ease of use. The CRM is free, and they also provide many free downloads such as a content calendar etc.

Cons

It is not as integrated as ActiveCampaign, which I use for email marketing and as a CRM. ActiveCampaign allows you to set up automated systems as part of the CRM.

AR
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Verified reviewer

Marketing and Advertising, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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HubSpot CRM

Hubspot CRM - Free Version

Reviewed 5 years ago

Hubspot has been great. I hope to get access to a premium version as we grow!

Pros

It's free. It also is simple to use, and has more functionality than other free CRM systems. Deal management is easy to use, and contacts can be created off of sent email.

Cons

I wish there was a better built in phone option. They want you to add an extension like FastCall or Ring Central, but those are costly. Not really a huge complaint, just a way I would improve for my use case.

AR
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Verified reviewer

11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money