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Really Simple Systems CRM vs HubSpot CRM Comparison

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Overview

Category Leaders

Really Simple Systems is designed for growing teams, making it easy to set up and simple to use. All your data is in one...

Category Leaders

Save valuable selling time with HubSpot CRM that takes care of all the little details from recording calls, logging emails and managing data

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

14

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

364

5

4

3

2

1

201

134

24

5

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

4.5

3.2K

5

4

3

2

1

2,020

1,041

176

37

15

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

The service from RSS has been outstanding and they help to provide solutions and alternatives quickly and as best as they can.

CD

Charlie D.

I have really enjoyed using RSS for my day to day administration and for quoting purposes. It is an effective platform with lots of good features and work arounds.
AvatarImg

Marie W.

The software is so easy to use which has made embedding it into our operational practices an easy task. The ability to link accounts has proved very useful too.

AS

Abby S.

Pros

The comprehensive database, the intuitive tools, the ease of deployment - all of these are appreciated about this product.

AR

Anonymous Reviewer

It is popular and used by a few other businesses that we know, so we considered it and the functionality is good.

CH

Cherie H.

Love the email tracking and wonderful having contacts all in the same place. As a solopreneur, it is like having a virtual assistant.

AR

Anonymous Reviewer

Cons

It's annoying whem the system times out without warning and you can lose your work. The interface feels a little "old" but really that's just nit picking.

CW

Chris W.

This however makes it very difficult for anybody but me to understand where we are with each customer in our sales and follow up cycle. I always struggle to maintain order with this.
AvatarImg

Carl W.

Some of the terms used to describe the different sections of data are confusing and require getting used to. The short amount of time before you are logged out again.

HL

Hannah L.

Cons

Also, there is a hard limit of 1,000 custom fields, which is not something you can even buy more of, which in my opinion is a severe limitation.

ZP

Zach P.

Lack of industry specific columns or trackers. Lack of customization to suit the needs of the industry I was in.
AvatarImg

Ryan C.

There have been multiple times where we lost data and data was unretrievable.

AR

Anonymous Reviewer

  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review2 days ago

Key features

  • Total features128
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Auto-Responders
  • Automated Scheduling
  • Batch Processing
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Personalization
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Cataloging/Categorization
  • Client Management
  • Client Tracking
  • Collaboration Tools
  • Commission Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Customer Database
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Deal Management
  • Document Management
  • Document Storage
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Exception Reporting
  • FAQ
  • Field Sales Management
  • For AEC Industry
  • For Financial Institutions
  • For Mac Devices
  • For Nonprofits
  • For Startups
  • For iPad Devices
  • Forecasting
  • Graphical Data Presentation
  • Image Library
  • Interaction Tracking
  • Internal Chat Integration
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • List Management
  • Live Chat
  • Mailing List Management
  • Marketing Automation
  • Mobile Access
  • Mobile Optimized Emails
  • Multi-Campaign
  • Multi-Channel Marketing
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Progress Tracking
  • Project Management
  • Proposal Generation
  • Proposal Management
  • Prospecting Tools
  • Quotes/Estimates
  • ROI Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Escalation
  • Role-Based Permissions
  • Routing
  • Sales Activity Management
  • Sales Automation
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Social Media Integration
  • Source Tracking
  • Statistical Analysis
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Assignments
  • Template Management
  • Territory Management
  • Third Party Integrations
  • Visual Analytics
  • WYSIWYG Editor
  • Web Forms
  • Web-based Deployment
  • Website Integration
  • Workflow Management
  • XML / RSS
  • Total features96
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Auto-Responders
  • Automated Scheduling
  • Batch Processing
  • Budgeting/Forecasting
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Personalization
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Cataloging/Categorization
  • Client Management
  • Client Tracking
  • Collaboration Tools
  • Commission Management
  • Communication Management
  • Contact Database
  • Contact Management
  • Contract/License Management
  • Customer Database
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support
  • Customer Surveys
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Synchronization
  • Data Visualization
  • Deal Management
  • Document Management
  • Document Storage
  • Donor Management
  • Drag & Drop
  • Drip Campaigns
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Engagement Tracking
  • Event Triggered Actions
  • Exception Reporting
  • FAQ
  • Field Sales Management
  • For AEC Industry
  • For Financial Institutions
  • For Mac Devices
  • For Nonprofits
  • For Startups
  • For iPad Devices
  • Forecasting
  • Graphical Data Presentation
  • Image Library
  • Interaction Tracking
  • Internal Chat Integration
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • List Management
  • Live Chat
  • Mailing List Management
  • Marketing Automation
  • Mobile Access
  • Mobile Optimized Emails
  • Multi-Campaign
  • Multi-Channel Marketing
  • Opportunity Management
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Predictive Analytics
  • Progress Tracking
  • Project Management
  • Proposal Generation
  • Proposal Management
  • Prospecting Tools
  • Quotes/Estimates
  • ROI Tracking
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Escalation
  • Role-Based Permissions
  • Routing
  • Sales Activity Management
  • Sales Automation
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Scheduling
  • Search/Filter
  • Segmentation
  • Self Service Portal
  • Social Media Integration
  • Source Tracking
  • Statistical Analysis
  • Task Management
  • Task Progress Tracking
  • Task Scheduling
  • Team Assignments
  • Template Management
  • Territory Management
  • Third Party Integrations
  • Visual Analytics
  • WYSIWYG Editor
  • Web Forms
  • Web-based Deployment
  • Website Integration
  • Workflow Management
  • XML / RSS

Integrations

  • Total integrations26
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations1042
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Really Simple Systems CRM logo

Really Simple Systems CRM

Good all round affordable CRM

Reviewed 3 months ago
Pros

The really simple CRM systems is simple to use

Cons

The reports function in really simple CRM could be easier to use

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Really Simple Systems CRM logo

Really Simple Systems CRM

Using a CRM system for the first time

Reviewed 3 months ago

It took time and help from colleagues who were already familiar with CRM systems for me to get best out of it but once I got to understand the tools and features I like it.

Pros

The capturing of emails with customers. The linked accounts feature

Cons

It assumed that the user was already familiar with using a CRM

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Really Simple Systems CRM logo

Really Simple Systems CRM

Very Useful CCRM

Reviewed 3 years ago
Pros

User Friendly; Ability to Customize the CRM;

Cons

User permisions but this has been fixed.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Really Simple Systems CRM logo

Really Simple Systems CRM

Simple- Does what it says on the tin

Reviewed 5 years ago

Having taken a break from RSS CRM to a Corporate Microsoft Dynamics CRM, when I set up Vox Ignis Ltd we went straight for RSS again

Pros

simple, web based CRM so it can be accessed in McDonalds on the road, good to use and good reporting so I can get a snapshot of activity at any time.

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Really Simple Systems CRM logo

Really Simple Systems CRM

Good Cost Effective CRM

Reviewed 3 years ago

This CRM works for our needs currently, would recommend as a starter

Pros

An easy to use and navigate cloud based CRM

Cons

Some aspects are a little basic, such as the quotation customisation.

Vendor response

Thanks for reviewing Really Simple Systems! If you'd like more information or support on how to customise the CRM system, email us at: ask@reallysimplesystems.com.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Really Simple Systems CRM logo

Really Simple Systems CRM

As titled, a Really Simple System to use for the businesses CRM needs.

Reviewed 7 years ago

RSS's CRM system is a simple but effective CRM with an excellent customer support team who have always been superb with any inquiries or development requests we've raised.

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Really Simple Systems CRM logo

Really Simple Systems CRM

Achieve UK

Reviewed 3 months ago

Very good

Pros

CRM which is easy to use and can be customised.

Cons

Sometime clunky with the odd glitch in places.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Really Simple Systems CRM logo

Really Simple Systems CRM

Really Simple - Anyone can use it!

Reviewed 7 years ago
Pros

Really easy to use and I have used a few CRM's. Support is also really user friendly

Cons

I like everything about this product and vendor, its the most simple CRM I have ever used