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Really Simple Systems CRM vs HubSpot CRM Comparison

Overview

Category Leaders

Really Simple Systems is designed for small and mid-sized businesses, making it easy to set up and simple to use. All your...

Save valuable selling time with HubSpot CRM that takes care of all the little details from recording calls, logging emails and managing data

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$14/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$50/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

159

112

19

4

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

5

4

3

2

1

1,659

892

156

32

13

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

It's great to see everything you need to know about an account or contact at a glance. It's very helpful to have a task list that keeps your focused and on track.
Its a really easy to use system, a great way to record information which is accessible to the whole team. Easy to track progress with opportunities and tasks.
I have really enjoyed using RSS for my day to day administration and for quoting purposes. It is an effective platform with lots of good features and work arounds.

Pros

I love the customer support that comes with this software. We have weekly meetings with our customer support and the amount of work they put in to making their customer's happy is all worth it.
The pricing is excellent. We use it mainly to track web hits and who was hitting our website, I have used Lead Forensics in the past and this is as good if not better and it comes for free.
Easy to navigate, great functionality and flexibility. Great reporting tools, easy dashboard for keeping track of sales pipeline and great customer service.

Cons

I have had occasional trouble with Tasks columns resetting so I can't see Account Name or Description. These can be reset but it's a con to have to do it.
An auto-save function would be helpful. Emails sent from RSS seem to get stuck in companies' spam filters sometimes.
Designing Emails to distribute can be difficult. The formatting of text and pictures can be unpredictable, and does not always make the changes when in edit mode.

Cons

This is frustrating because if I don't refresh it crashes after I update a few deals and if I do refresh to avoid the crash, I have to reset the filter.
I went to report it to mangement there, and there was no option. So they have no way of getting feedback on their bad employees.
Having the foul package it's expensive. The fact that you cannot talk with customer service directly over the phone it's painful.
  • Vendor responds to reviews
  • Last review6 days ago
  • Vendor responds to reviews
  • Last review10 days ago

Key features

  • Total features149
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Application Access Control
  • Applications Management
  • Appointment Management
  • Appointment Scheduling
  • Auto-Responders
  • Automated Scheduling
  • Automatic Backup
  • Availability Management
  • Batch Processing
  • Budgeting/Forecasting
  • Bulk Send
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Management
  • Call Monitoring
  • Campaign Analytics
  • Campaign Management
  • Campaign Personalization
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Case Management
  • Cataloging/Categorization
  • Client Management
  • Client Tracking
  • Collaboration Tools
  • Commission Management
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Content Management
  • Contract/License Management
  • Custom Development
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Mapping
  • Data Synchronization
  • Data Visualization
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Event Triggered Actions
  • Exception Reporting
  • FAQ
  • Field Sales Management
  • Forecasting
  • Geographic Maps
  • Graphical Data Presentation
  • Help Desk Management
  • Image Library
  • Interaction Tracking
  • Internal Chat Integration
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • List Management
  • Live Chat
  • Mailing List Management
  • Marketing Automation
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Optimized Emails
  • Multi-Campaign
  • Multi-Channel Marketing
  • On-Demand Webcasting
  • Opportunity Management
  • Password Management
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Project Management
  • Proposal Generation
  • Proposal Management
  • Prospecting Tools
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Recurring Tasks
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Escalation
  • Role-Based Permissions
  • Routing
  • SSL Security
  • Sales Automation
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Scheduled / Automated Reports
  • Scheduling
  • Search/Filter
  • Secure Login
  • Segmentation
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Social Media Integration
  • Source Tracking
  • Statistical Analysis
  • Support Ticket Management
  • Support Ticket Tracking
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Territory Management
  • Third Party Integrations
  • To-Do List
  • Two-Factor Authentication
  • Unsubscribe Database
  • User Management
  • Video Support
  • Visual Analytics
  • WYSIWYG Editor
  • Web Forms
  • Web-based Deployment
  • Website Integration
  • Widgets
  • XML / RSS
  • Total features70
  • API
  • Access Controls/Permissions
  • Accounting
  • Accounting Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Ad hoc Reporting
  • Alerts/Notifications
  • Analytics/ROI Tracking
  • Application Access Control
  • Applications Management
  • Appointment Management
  • Appointment Scheduling
  • Auto-Responders
  • Automated Scheduling
  • Automatic Backup
  • Availability Management
  • Batch Processing
  • Budgeting/Forecasting
  • Bulk Send
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Management
  • Call Monitoring
  • Campaign Analytics
  • Campaign Management
  • Campaign Personalization
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Case Management
  • Cataloging/Categorization
  • Client Management
  • Client Tracking
  • Collaboration Tools
  • Commission Management
  • Computer Telephony Integration
  • Contact Database
  • Contact Management
  • Content Management
  • Contract/License Management
  • Custom Development
  • Customer Accounts
  • Customer Database
  • Customer History
  • Customer Segmentation
  • Customer Service Analytics
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Reports
  • Customizable Templates
  • Customization
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Mapping
  • Data Synchronization
  • Data Visualization
  • Document Management
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Email Campaign Management
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Event Triggered Actions
  • Exception Reporting
  • FAQ
  • Field Sales Management
  • Forecasting
  • Geographic Maps
  • Graphical Data Presentation
  • Help Desk Management
  • Image Library
  • Interaction Tracking
  • Internal Chat Integration
  • Knowledge Management
  • Landing Pages/Web Forms
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Notifications
  • Lead Nurturing
  • Lead Qualification
  • Lead Segmentation
  • List Management
  • Live Chat
  • Mailing List Management
  • Marketing Automation
  • Meeting Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Optimized Emails
  • Multi-Campaign
  • Multi-Channel Marketing
  • On-Demand Webcasting
  • Opportunity Management
  • Password Management
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Pipeline Reports
  • Project Management
  • Proposal Generation
  • Proposal Management
  • Prospecting Tools
  • QuickBooks Integration
  • Quotes/Estimates
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Records Management
  • Recurring Tasks
  • Referral Tracking
  • Relationship Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Escalation
  • Role-Based Permissions
  • Routing
  • SSL Security
  • Sales Automation
  • Sales Forecasting
  • Sales Pipeline Management
  • Sales Reports
  • Scheduled / Automated Reports
  • Scheduling
  • Search/Filter
  • Secure Login
  • Segmentation
  • Self Service Portal
  • Service Level Agreement (SLA) Management
  • Social Media Integration
  • Source Tracking
  • Statistical Analysis
  • Support Ticket Management
  • Support Ticket Tracking
  • Task Management
  • Task Planning
  • Task Progress Tracking
  • Task Scheduling
  • Template Management
  • Territory Management
  • Third Party Integrations
  • To-Do List
  • Two-Factor Authentication
  • Unsubscribe Database
  • User Management
  • Video Support
  • Visual Analytics
  • WYSIWYG Editor
  • Web Forms
  • Web-based Deployment
  • Website Integration
  • Widgets
  • XML / RSS

Integrations

  • Total integrations28
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations685
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Really Simple Systems CRM vs. HubSpot CRM

See how Really Simple Systems CRM and HubSpot CRM stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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