Really Simple Systems CRM Features


Competitor Feature Comparison

API
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Management
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
Analytics/ROI Tracking
Application Access Control
Application Management
Appointment Management
Appointment Scheduling
Auto-Responders
Automated Scheduling
Automatic Backup
Batch Processing
Budgeting/Forecasting
Bulk Send
Business Card/Badge Scanning
Business Process Control
Buyer Management
CRM
Calendar Management
Calendar Sync
Calendar/Reminder System
Call Center Management
Call Management
Campaign Analytics
Campaign Management
Campaign Personalization
Campaign Planning
Campaign Scheduling
Campaign Segmentation
Case Management
Cataloging/Categorization
Channel Management
Client Management
Client Tracking
Client/Property Matching
Collaboration Tools
Commenting/Notes
Commission Management
Computer Telephony Integration
Configurable Workflow
Contact Database
Contact Management
Content Delivery
Content Management
Contract/License Management
Conversion Tracking
Correlation Analysis
Custom Development
Customer Accounts
Customer Database
Customer History
Customer Segmentation
Customer Service Analytics
Customer Support
Customer Surveys
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Customization
Dashboard
Dashboard Creation
Data Import/Export
Data Mapping
Data Synchronization
Data Visualization
Document Management
Document Storage
Drag & Drop
Drip Campaigns
Email Campaign Management
Email Management
Email Marketing
Email Response Control
Email Templates
Email Tracking
Engagement Tracking
Event Triggered Actions
Exception Reporting
FAQ
Field Sales Management
For AEC Industry
For Sales Teams/Organizations
Forecasting
Geographic Maps
Goal Management
Graphical Data Presentation
Help Desk Management
Image Library
Interaction Tracking
Internal Chat Integration
Knowledge Management
Landing Pages/Web Forms
Lead Capture
Lead Distribution
Lead Generation
Lead Management
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Segmentation
List Management
Live Chat
Mailing List Management
Marketing Automation
Meeting Management
Microsoft Outlook Integration
Mobile Access
Mobile Optimized Emails
Modeling & Simulation
Multi-Campaign
Multi-Channel Marketing
Multi-Currency
On-Demand Webcasting
Opportunity Management
Password Management
Performance Management
Performance Metrics
Pipeline Management
Pipeline Reports
Predictive Analytics
Product Catalog
Project Management
Proposal Generation
Proposal Management
Prospecting Tools
QuickBooks Integration
Quotes/Estimates
Real Time Analytics
Real Time Data
Real Time Notifications
Real Time Reporting
Referral Tracking
Reminders
Reporting & Statistics
Reporting/Analytics
Request Escalation
Role-Based Permissions
Routing
SSL Security
Sales Approval
Sales Automation
Sales Forecasting
Sales Pipeline Management
Sales Reports
Scheduled / Automated Reports
Scheduling
Search/Filter
Secure Login
Segmentation
Self Service Portal
Service Level Agreement (SLA) Management
Social Media Integration
Source Tracking
Statistical Analysis
Support Ticket Management
Support Ticket Tracking
Survey/Poll Management
Task Management
Task Progress Tracking
Task Scheduling
Template Management
Territory Management
Third Party Integrations
To-Do List
Training Management
Two-Factor Authentication
Unsubscribe Database
User Management
Video Support
Visual Analytics
WYSIWYG Editor
Warranty Tracking
Web Forms
Web-based Deployment
Website Integration
Widgets
Workflow Management
XML / RSS
Visit WebsiteCompare App
API
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Management
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
Analytics/ROI Tracking
Application Access Control
Application Management
Appointment Management
Appointment Scheduling
Auto-Responders
Automated Scheduling
Automatic Backup
Batch Processing
Budgeting/Forecasting
Bulk Send
Business Card/Badge Scanning
Business Process Control
Buyer Management
CRM
Calendar Management
Calendar Sync
Calendar/Reminder System
Call Center Management
Call Management
Campaign Analytics
Campaign Management
Campaign Personalization
Campaign Planning
Campaign Scheduling
Campaign Segmentation
Case Management
Cataloging/Categorization
Channel Management
Client Management
Client Tracking
Client/Property Matching
Collaboration Tools
Commenting/Notes
Commission Management
Computer Telephony Integration
Configurable Workflow
Contact Database
Contact Management
Content Delivery
Content Management
Contract/License Management
Conversion Tracking
Correlation Analysis
Custom Development
Customer Accounts
Customer Database
Customer History
Customer Segmentation
Customer Service Analytics
Customer Support
Customer Surveys
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Customization
Dashboard
Dashboard Creation
Data Import/Export
Data Mapping
Data Synchronization
Data Visualization
Document Management
Document Storage
Drag & Drop
Drip Campaigns
Email Campaign Management
Email Management
Email Marketing
Email Response Control
Email Templates
Email Tracking
Engagement Tracking
Event Triggered Actions
Exception Reporting
FAQ
Field Sales Management
For AEC Industry
For Sales Teams/Organizations
Forecasting
Geographic Maps
Goal Management
Graphical Data Presentation
Help Desk Management
Image Library
Interaction Tracking
Internal Chat Integration
Knowledge Management
Landing Pages/Web Forms
Lead Capture
Lead Distribution
Lead Generation
Lead Management
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Segmentation
List Management
Live Chat
Mailing List Management
Marketing Automation
Meeting Management
Microsoft Outlook Integration
Mobile Access
Mobile Optimized Emails
Modeling & Simulation
Multi-Campaign
Multi-Channel Marketing
Multi-Currency
On-Demand Webcasting
Opportunity Management
Password Management
Performance Management
Performance Metrics
Pipeline Management
Pipeline Reports
Predictive Analytics
Product Catalog
Project Management
Proposal Generation
Proposal Management
Prospecting Tools
QuickBooks Integration
Quotes/Estimates
Real Time Analytics
Real Time Data
Real Time Notifications
Real Time Reporting
Referral Tracking
Reminders
Reporting & Statistics
Reporting/Analytics
Request Escalation
Role-Based Permissions
Routing
SSL Security
Sales Approval
Sales Automation
Sales Forecasting
Sales Pipeline Management
Sales Reports
Scheduled / Automated Reports
Scheduling
Search/Filter
Secure Login
Segmentation
Self Service Portal
Service Level Agreement (SLA) Management
Social Media Integration
Source Tracking
Statistical Analysis
Support Ticket Management
Support Ticket Tracking
Survey/Poll Management
Task Management
Task Progress Tracking
Task Scheduling
Template Management
Territory Management
Third Party Integrations
To-Do List
Training Management
Two-Factor Authentication
Unsubscribe Database
User Management
Video Support
Visual Analytics
WYSIWYG Editor
Warranty Tracking
Web Forms
Web-based Deployment
Website Integration
Widgets
Workflow Management
XML / RSS
Visit WebsiteCompare App
API
Access Controls/Permissions
Accounting
Accounting Integration
Activity Dashboard
Activity Management
Activity Tracking
Ad hoc Reporting
Alerts/Notifications
Analytics/ROI Tracking
Application Access Control
Application Management
Appointment Management
Appointment Scheduling
Auto-Responders
Automated Scheduling
Automatic Backup
Batch Processing
Budgeting/Forecasting
Bulk Send
Business Card/Badge Scanning
Business Process Control
Buyer Management
CRM
Calendar Management
Calendar Sync
Calendar/Reminder System
Call Center Management
Call Management
Campaign Analytics
Campaign Management
Campaign Personalization
Campaign Planning
Campaign Scheduling
Campaign Segmentation
Case Management
Cataloging/Categorization
Channel Management
Client Management
Client Tracking
Client/Property Matching
Collaboration Tools
Commenting/Notes
Commission Management
Computer Telephony Integration
Configurable Workflow
Contact Database
Contact Management
Content Delivery
Content Management
Contract/License Management
Conversion Tracking
Correlation Analysis
Custom Development
Customer Accounts
Customer Database
Customer History
Customer Segmentation
Customer Service Analytics
Customer Support
Customer Surveys
Customizable Branding
Customizable Fields
Customizable Forms
Customizable Reports
Customizable Templates
Customization
Dashboard
Dashboard Creation
Data Import/Export
Data Mapping
Data Synchronization
Data Visualization
Document Management
Document Storage
Drag & Drop
Drip Campaigns
Email Campaign Management
Email Management
Email Marketing
Email Response Control
Email Templates
Email Tracking
Engagement Tracking
Event Triggered Actions
Exception Reporting
FAQ
Field Sales Management
For AEC Industry
For Sales Teams/Organizations
Forecasting
Geographic Maps
Goal Management
Graphical Data Presentation
Help Desk Management
Image Library
Interaction Tracking
Internal Chat Integration
Knowledge Management
Landing Pages/Web Forms
Lead Capture
Lead Distribution
Lead Generation
Lead Management
Lead Notifications
Lead Nurturing
Lead Qualification
Lead Segmentation
List Management
Live Chat
Mailing List Management
Marketing Automation
Meeting Management
Microsoft Outlook Integration
Mobile Access
Mobile Optimized Emails
Modeling & Simulation
Multi-Campaign
Multi-Channel Marketing
Multi-Currency
On-Demand Webcasting
Opportunity Management
Password Management
Performance Management
Performance Metrics
Pipeline Management
Pipeline Reports
Predictive Analytics
Product Catalog
Project Management
Proposal Generation
Proposal Management
Prospecting Tools
QuickBooks Integration
Quotes/Estimates
Real Time Analytics
Real Time Data
Real Time Notifications
Real Time Reporting
Referral Tracking
Reminders
Reporting & Statistics
Reporting/Analytics
Request Escalation
Role-Based Permissions
Routing
SSL Security
Sales Approval
Sales Automation
Sales Forecasting
Sales Pipeline Management
Sales Reports
Scheduled / Automated Reports
Scheduling
Search/Filter
Secure Login
Segmentation
Self Service Portal
Service Level Agreement (SLA) Management
Social Media Integration
Source Tracking
Statistical Analysis
Support Ticket Management
Support Ticket Tracking
Survey/Poll Management
Task Management
Task Progress Tracking
Task Scheduling
Template Management
Territory Management
Third Party Integrations
To-Do List
Training Management
Two-Factor Authentication
Unsubscribe Database
User Management
Video Support
Visual Analytics
WYSIWYG Editor
Warranty Tracking
Web Forms
Web-based Deployment
Website Integration
Widgets
Workflow Management
XML / RSS
Visit WebsiteCompare App

Really Simple Systems CRM Feature Reviews

25 reviewers had the following to say about Really Simple Systems CRM's features:

Neil G.

Excellent UK based and GDPR Compliant CRM System

2018-10-02

Created a single CRM database for all my sales and marketing records built up over the last 20 years. 2.

Pros

Replaced all my old Excel worksheets built up over the last 20 years with a single web based CRM application available to access on my Laptop, iPad and iPhone and giving complete flexibility of access to data.

Cons

Data import was not a simple as it looked to be and needed support team to import my CSV files, this was done quickly and efficiently by the support team.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Bruce L.

Easy to use CRM

2018-07-11

If nothing else the audibility of customer interactions, this allows us to see any \ all communications with the customer.

Pros

Its a very easy system for users to pick up, comprised of a core architecture: Customers \ Companies = Accounts Contacts = the customers name, email, telephone Tasks = To Do list Activities = records the history of what you've done with that customer Opportunties = Won or lost sales records Then there's the reporting, where anything you put into Really Simple Systems can be interrogated, not just the content of certain restricted fields.

Cons

We're looking to do some integration and other CRM platforms easily allow this through API services, such as IFTTT or Zapier, Really Simple Systems only provide an API.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Neil G.

Simple Effective CRM System

2019-08-22

Use it for my own software business and 3 other software clients based in New Zealand and UK and it can be used from complete sales pipeline management through to lead generation, depending what my clients need, simple customisation of database fields and screens makes it user configurable a must for different client requirements.

Pros

marketing functionality built into the CRM database beats those that need to use 3rd party applications like Mailchimp, everything thats needed is in one system that is evolving and improving over time

Cons

The data conversion and bringing in data was a challenge trying to get it to work, but the support team simply imported the data for me when it was required, data import/export functionality has been improved.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
mark s.

the marketing module never should have seen the light of day. sending an eamil should be so simple.

2017-05-11

Pros

accounts and contact management is great. beyond that...it is not very intuitive. in fact its very difficult and cumbersome.

Cons

marketing module. trying to integrate with emails etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
Read more
Mike O.

RSS - CRM gives us exactly what we need to manage our database of subscribers, prospects & customers

2017-08-18

Pros

Easy to set up and locate accounts, tasks and activities. Very effective report management module which provides flexible analysis of the database.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
Read more
Charlie D.

Brilliant service and flexible system.

2020-12-22

Managing our client database and recording enquiries into our service.

Pros

This is software that is not designed for our business; however despite this we were able to tailor parts of the system to help us move from paper based files to managing an electronic system.

Cons

As it wasn't designed for Social Care use, there are functionality and data protection issues that have resulted in us moving to a specifically designed system.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Andy W.

Verified Reviewer

Simple, effective & good value

2015-12-15

I wanted to introduce a CRM system to our small company in order to have a central database of client details and store documents against them.

Pros

User friendly Good range of features Good support - quick response to any queries Good mobile access via smartphone

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
Helpful?   Yes   No
Read more
Debbie B.

RSS support is first class

2021-03-12

The outstanding feature of RRS is their support team, who offer an absolutely excellent service.

Pros

Automated email actvity tracking is a good feature, as is the integrated marketing module.

Cons

We were not able to integrate our phone system into the CRM too easily and unable to API AdobeSign into the system.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Caroline S.

Easy to use system, let down by its marketing limitations

2018-10-02

Pros

Really easy to use Great customer service with prompt response Really helpful how to guides and webinars Easy to adapt to fit business requirements

Cons

Email integration not the slickest Web integration not the easiest to set up Not the best for managing marketing activity, way behind with even the basics of automation

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Read more
Alan P.

Easy to use and value for money.

2017-06-05

Pros

I know rely totally on this software for management of prospects and account management activity.

Cons

When adding new contacts, it would be good to have a copy feature from existing contacts so that addresses and phone numbers etc don't have to be input again.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Ian W.

My Review

2020-12-10

Overall it has been a great system for me and the team and we manage to do what we need.

Pros

I really love the feature where within an account, there is a google API integration so you can see a sateilleite view of your customers and gauge the size of the business which is useful for us and the industry we sell to.

Cons

I also am hoping the marketing module improvements come soon, as i would love to send emails and marketing via the system, but at present we use a different external system which seems silly as we pay for it, but we have struggled to use the marketing module as we cant customise our own HTML emails as they do not display how we need them to, and i was told this would be ironed out in the next release, but this has been delayed a few times so would be great to get this ASAP so we can have it all in one place.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Really Simple Systems


Ian, thank you for your review. That's great feedback and I'm glad to hear the system is working well for you.

Additional custom fields and telephone support is included in your price plan, so I apologise if we haven't been so active in picking up the phone. I have asked our support manager to get in touch and set up a call to discuss your requirements.

Kind regards

Read more
Hugh S.

Verified Reviewer

Cloud based CRM with excellent features and great value for money

2015-02-12

The latest enhacements to the Marketing module in particular mean we no longer have to use 3rd party outbound mail systems.

Pros

Integrated CRM, support case management and Marketing platform.

Cons

Some more effective use of screen real estate would be nice.

Source: GetApp
Helpful?   Yes   No
Read more
Lexie H.

Excellent CRM

2016-06-16

Really simple systems is a great CRM for our company because it is very easy to use and to setup.

Pros

*Easy to import data *Easy to set call backs using the task feature *Easy to monitor progress through report

Cons

*Display should be more bolder as sometimes I have to squint to see notes

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Mohammed S.

Best CRM Tool

2020-02-05

This software records the entire sales data of the organization in a very systematic way.

Pros

Features are self explanatory and any beginner with zero experience in logging into a CRM can use the system without any training.

Cons

Found a bit difficult to provide user permission and ownership to various reports.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Gemma D.

Flexible system which is always evolving, with outstanding support

2019-11-20

We also use the marketing module to communicate news with prospects and clients.

Pros

The system is customisable, integrates with our email and accounting software, and the support is outstanding.

Cons

It would be great if the email templates were a bit jazzier, like mailchimp.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Paul S.

The Best CRM System Out There!

2020-12-10

Excellent!

Pros

Ease of use is very important to our organisation and RSS CRM scores very high in this regard.

Cons

Maybe the email integration could have been designed a little better and easier to use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Stephanie M.

CRM that is what is says -Really Simple to use!

2021-03-11

Very good so far -we could use a lot more parts of it

Pros

Layout, simplicity, speed, lead management and diary/actions/tasks

Cons

Reporting cannot work out how to produce simple reports need to ask for telephone assistance

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Anonymous
(Information Technology and Services company, 11-50 employees)

Been using it for over 6 years

2019-04-10

It's cloud based, it's simple, I'm disappointed with the mobile experience - a Native front end app would help.

Pros

It's simple to use and search, listing reports are great.

Cons

The amount of times you've got to reload pages when using the system, bouncing between account view/tasks/ops.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Really Simple Systems


Thanks for the review! If you need anything from us, please drop us an email at: ask@reallysimplesystems.com

Read more
Anonymous
(Information Technology and Services company, 11-50 employees)

Really Simple Systems

2019-04-10

Managing tasks, keeping records of previous activities and running prospect reports is straightforward and effective

Pros

Just as the name of the software indicates I like this package as its easy to use and gives me all the information and reports I need to progress through the sales process

Cons

trying to integrate e-mail in to the package seems cumbersome

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No

Response from Really Simple Systems


Thank you for reviewing Really Simple Systems! If you have any questions, or would like some support integrating your emails, let us know on ask@reallysimplesystems.com.

Read more
Stewart M.

RSS Review

2016-06-17

Good simple system and support. Marketing module complicated and needs more work.

Pros

Simplicity

Cons

Inability to create dashboard Marketing module poor Lack of integration with other systems Lack of App or good mobile version

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

5/10

Recommendations to others considering Really Simple Systems CRM

Great shame you do not offer a proper 1/2 day payable training service as I would have paid for that to make the system work as we want it to do. You are losing revenue due to this and we are having to review other systems as we cannot get the marketing module to work.

Source: Capterra
Helpful?   Yes   No

Response from Really Simple Systems


Thanks for your feedback Stuart. As you are aware, the new version of our CRM will be available shortly which will address many of the issues you mention, including mobile optimisation. Development of the integrated marketing module will follow shortly after this.

I understand our Support Manager has already spent some time with you to help you get set up but if you need any further assistance please do get in touch.

Read more
Jeremy K.

Long term customer

2019-04-10

My business has been using RSS CRM for 13 years.

Pros

RSS CRM is exactly what it say - really simple - yet packed with CRM functionality!

Cons

I find it a little clunky and hard to visualise on mobile

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jay R.

Real Simple Systems

2017-01-06

Additionally, and critically important, is that it also has Marketing Campaign modules, which will allow us to leverage the leads and accounts database for e-mail and digital marketing campaigns for promotion of products, features, events, etc.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Software Advice
Helpful?   Yes   No
Read more
Jack E.

Exactly as the name suggsets

2020-12-10

Something we haven't been able to do with our previous CRM system.

Pros

RSS was extremely easy to deploy into the business, allowing us to view and track our customer pipeline.

Cons

Some aspects of the reporting can be quite limiting, such as not being able to include contact information on an Opportunity report

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Anthony S.

Simple- Does what it says on the tin

2017-06-05

Having taken a break from RSS CRM to a Corporate Microsoft Dynamics CRM, when I set up Vox Ignis Ltd we went straight for RSS again

Pros

simple, web based CRM so it can be accessed in McDonalds on the road, good to use and good reporting so I can get a snapshot of activity at any time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Software Advice
Helpful?   Yes   No
Read more
Amanda W.

Easily transferable from Salesforce and great technical support

2015-11-18

Pros

I have a small company selling school trips so my database is large but I have only a small number of high-value sales a year.

Cons

Small point, really - Activity data which was transferred from Salesforce is displayed twice under Activities.

Rating breakdown

Ease of use
Features
Customer support

Time used: Less than 6 months

Likelihood to recommend

10/10

Recommendations to others considering Really Simple Systems CRM

Make sure that the data is transferred correctly from one CRM system to another. Data which is entered in one system under a certain title or field may not be transferred into the correct, or recognizable field in another CRM system. I ran both systems concurrently for several months to make sure I hadn't lost any data.

Source: Software Advice
Helpful?   Yes   No
Read more