Re:amaze Pricing Plan & Cost Guide

Re:amaze

Support, engage, and convert customers on a single platform.

4.8/5 (5 reviews)

Re:amaze Pricing

Starting from: $20.00/month

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

We support educational, non-profit, and charity institutions with discounts. Please contact us for more information.

Competitors Pricing

BigContacts

Starting from: $5.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Pipedrive

Starting from: $15.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Checkbox Survey

Starting from: $450.00/year
Pricing model: One-time License, Subscription
Free Trial: Available (No Credit Card required)

PerfectMind

Starting from: $100.00/month
Pricing model: Subscription

Salesforce Sales Cloud

Starting from: $25.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Pricing Comparison

How does Re:amaze compare with other Customer Management apps?

Subscription plan?

Re:amaze



96% of apps offer a
subscription plan

Free trial?

Re:amaze



84% of apps have a
free trial

Freemium plan?

Re:amaze



27% of apps have a
freemium plan

Pricing Comparison

Customer Management app prices shown are $/month




Re:amaze Pricing Reviews

Pros
  • They offer all the features a growing company like ours need. That includes things like - Chat - Email support - Social media support - Customer satisfaction surveys - FAQ - Proactive customer engagement Pricing is fair and policies are just great. They honor all grandfathered accounts which makes the entire service future-proof. My favorite thing about Re:amaze is their customer service. Absolutely top notch.
  • After a reasonably comprehensive search and stutter-starts on 2 other platforms, we found Reamaze was the one combination of quality and features that really met our need. The most distinguishing feature for us was the ability to marry live chat support with a private, client-only knowledgebase. The fantastic, friendly, and prompt support is a huge bonus, and we've found their embeddable components are less heavy and are better performing than the others we tried. Integrating to show which customers are doing what and where was super simple and the actually real-timeyness of it has been of great value.
Cons
  • Because it's markup based, it's more work to do certain things in documentation, most notably adding images to support articles. I'd also like some reports/tracking on who and how many of whom are visiting and reading articles in our Help Center, but I believe that's on their roadmap.
100%
recommended this to a friend or a colleague

2 reviewers had the following to say about Re:amaze's pricing:

Winston Han

Great helpdesk platform with lots of features and awesome customer service.

Used daily for 1-2 years
Reviewed 2017-10-23
Review Source: Capterra

Consolidated a lot of our helpdesk needs, CRM needs, chat needs to help with conversions. Saved us a lot of money by moving us away from a boatload of tools that we need to pay for separately.They offer all the features a growing company like ours need. That includes things like - Chat - Email support - Social media support - Customer satisfaction surveys - FAQ - Proactive customer engagement Pricing is fair and policies are just great. They honor all grandfathered accounts which makes the entire service future-proof. My favorite thing about Re:amaze is their customer service. Absolutely top notch.

Read the full review


Re:amaze

Support, engage, and convert customers on a single platform.

Jeremy Wine

An outstanding client-support option for B2B

Used daily for less than 6 months
Reviewed 2018-08-17
Review Source: Capterra

I volunteered to write a positive review because we've been very happy with Reamaze. It's been the actual real and working solution to our need--to deliver a high-quality B2B client support experience. Now we can concentrate on other things.After a reasonably comprehensive search and stutter-starts on 2 other platforms, we found Reamaze was the one combination of quality and features that really met our need. The most distinguishing feature for us was the ability to marry live chat support with a private, client-only knowledgebase. The fantastic, friendly, and prompt support is a huge bonus, and we've found their embeddable components are less heavy and are better performing than the others we tried. Integrating to show which customers are doing what and where was super simple and the actually real-timeyness of it has been of great value.

Read the full review


Re:amaze

Support, engage, and convert customers on a single platform.