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Regpack vs Alumni Channel Comparison

Overview

Category Leaders

Regpack is an online registration and user management solution that assist organizations in registering applicants and managing online payments.

Alumni Channel is an online member database, and community platform, for alumni, schools and other membership-based organizations.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$125/yr.year
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$649/yr.year
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

155

114

14

6

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
94%
would recommend this app

4.5

(55)

5

4

3

2

1

32

18

5

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

I was delighted with our ability to structure a simple, pleasant registration process that captures tons of relevant data and then allows us to work with that data to run our ministry events.
The software is very easy to use and customer service has been amazing. From set up to learning how to use the product it has been a great experience.
We are a new client, and I'm not super technology proficient but the RegPack system is user friendly and once you understand the ins and outs it is super easy to use.

Pros

They are a consummate team-player; positive, upbeat and fun, focused and capable, innovative with ideas and always open to improving the status-quo.
There is perhaps no greater challenge in a fast-growing organization, than finding great organizations capable of ensuring success. We encountered just such a challenge at Webb Institute.
When we were first setting up the site, Chris was extremely responsive to our wishes and took great care to adapt the site to meet our needs. He continues to be very responsive to queries or concerns.

Cons

Instead they send you videos and choose to ignore the problem you have. We have lost thousands of dollars as a company because of their lack of customer service.
It's been a little difficult for my volunteer counselors to use and because the system remembers your info, it sometimes gets confusing.
It was not communicated well that every time someone would access Regpack it would apply to the total number of users which ultimately charged us more even for invalid registrations.

Cons

Their loss, as no alumni would buy a product with an incorrect name on it.
With 3 different sites to manage, I find the slightly different formats used for storing/reporting alumni data make end of month reports more difficult than they should be.
The structure/functionality of the data library is a little confusing for folks who don't know their way around computers already, but once you get a feel for it everything operates as expected.
  • Vendor responds to reviews
  • Last reviewa month ago
  • Vendor responds to reviews
  • Last review3 years ago

Key features

  • Total features166
  • ACH Payment Processing
  • Abstract Management
  • Access Controls/Permissions
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts/Notifications
  • Applications Management
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Attendee Tracking
  • Automated Scheduling
  • Badge Management
  • Bank Reconciliation
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Management
  • Client Portal
  • Commenting/Notes
  • Committee Management
  • Communication Management
  • Communications Management
  • Conditional Logic
  • Conferences/Conventions
  • Contact Database
  • Contact Management
  • Content Library
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Daily Reports
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Security
  • Deferred Billing
  • Discount Management
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Dunning Management
  • Electronic Payments
  • Electronic Signature
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Templates
  • Enrollment Confirmation
  • Enrollments/Onboarding
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Tracking
  • Exhibit/Vendor Management
  • Faculty/Staff Management
  • Feedback Management
  • File Management
  • File Sharing
  • Filtering
  • For Nonprofits
  • For Summer Camps
  • Forms Management
  • Fundraising Management
  • Gift Matching Management
  • Grant Management
  • Group Registration
  • Guest List Management
  • Immunization & Allergy Tracking
  • Instructor Management
  • Invoice Management
  • Jobs Board
  • Lead Capture
  • List Management
  • Live Chat
  • Mailing List Management
  • Marketing Automation
  • Medical Management
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Milestone Tracking
  • Mobile Access
  • Mobile Giving
  • Multi-Currency
  • Multi-Day Booking
  • Multi-Location
  • Multi-Period Recurring Billing
  • Multiple Payment Options
  • Multiple User Accounts
  • Online Booking
  • Online Forms
  • Online Giving
  • Online Payments
  • Online Registration
  • Onsite Registration
  • Order Management
  • PCI Compliance
  • Parent Portal
  • Partial Payments
  • Payment Processing
  • Personalization
  • Pledge Management
  • Practice Log
  • Pricing Management
  • Program Management
  • Promotions Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Records Management
  • Recurring Giving
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Refund Management
  • Registration Management
  • Reminders
  • Repertoire Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Revenue Management
  • Role-Based Permissions
  • SSL Security
  • Sales Reports
  • Sales Tax Management
  • Scheduling
  • Search/Filter
  • Self Check-in/Check-out
  • Self Service Portal
  • Social Media Integration
  • Speaker Management
  • Sponsorship Management
  • Staff Management
  • Student Management
  • Subscription Management
  • Summary Reports
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Third Party Integrations
  • Ticketing
  • Transaction History
  • User Management
  • User Profiles
  • Vendor Management
  • Volunteer Management
  • Wait List Management
  • Waiver Management
  • Website Integration
  • Website Management
  • eCommerce Management
  • Total features24
  • ACH Payment Processing
  • Abstract Management
  • Access Controls/Permissions
  • Activities Booking
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Administrative Reporting
  • Alerts/Notifications
  • Applications Management
  • Attendance Management
  • Attendance Tracking
  • Attendee Management
  • Attendee Tracking
  • Automated Scheduling
  • Badge Management
  • Bank Reconciliation
  • Billing & Invoicing
  • Booking Management
  • CRM
  • Calendar Management
  • Campaign Analytics
  • Campaign Management
  • Campaign Planning
  • Class Management
  • Class Registration
  • Class Scheduling
  • Client Management
  • Client Portal
  • Commenting/Notes
  • Committee Management
  • Communication Management
  • Communications Management
  • Conditional Logic
  • Conferences/Conventions
  • Contact Database
  • Contact Management
  • Content Library
  • Credit Card Processing
  • Customer Accounts
  • Customer Database
  • Customer Management
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Reports
  • Customizable Templates
  • Daily Reports
  • Dashboard
  • Dashboard Creation
  • Data Import/Export
  • Data Security
  • Deferred Billing
  • Discount Management
  • Donation Tracking
  • Donor Management
  • Drag & Drop
  • Dues Management
  • Dunning Management
  • Electronic Payments
  • Electronic Signature
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Templates
  • Enrollment Confirmation
  • Enrollments/Onboarding
  • Event Management
  • Event Registration
  • Event Scheduling
  • Event Tracking
  • Exhibit/Vendor Management
  • Faculty/Staff Management
  • Feedback Management
  • File Management
  • File Sharing
  • Filtering
  • For Nonprofits
  • For Summer Camps
  • Forms Management
  • Fundraising Management
  • Gift Matching Management
  • Grant Management
  • Group Registration
  • Guest List Management
  • Immunization & Allergy Tracking
  • Instructor Management
  • Invoice Management
  • Jobs Board
  • Lead Capture
  • List Management
  • Live Chat
  • Mailing List Management
  • Marketing Automation
  • Medical Management
  • Member Accounts
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Milestone Tracking
  • Mobile Access
  • Mobile Giving
  • Multi-Currency
  • Multi-Day Booking
  • Multi-Location
  • Multi-Period Recurring Billing
  • Multiple Payment Options
  • Multiple User Accounts
  • Online Booking
  • Online Forms
  • Online Giving
  • Online Payments
  • Online Registration
  • Onsite Registration
  • Order Management
  • PCI Compliance
  • Parent Portal
  • Partial Payments
  • Payment Processing
  • Personalization
  • Pledge Management
  • Practice Log
  • Pricing Management
  • Program Management
  • Promotions Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Records Management
  • Recurring Giving
  • Recurring Invoicing
  • Recurring/Subscription Billing
  • Refund Management
  • Registration Management
  • Reminders
  • Repertoire Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Revenue Management
  • Role-Based Permissions
  • SSL Security
  • Sales Reports
  • Sales Tax Management
  • Scheduling
  • Search/Filter
  • Self Check-in/Check-out
  • Self Service Portal
  • Social Media Integration
  • Speaker Management
  • Sponsorship Management
  • Staff Management
  • Student Management
  • Subscription Management
  • Summary Reports
  • Support Ticket Management
  • Survey/Poll Management
  • Surveys & Feedback
  • Third Party Integrations
  • Ticketing
  • Transaction History
  • User Management
  • User Profiles
  • Vendor Management
  • Volunteer Management
  • Wait List Management
  • Waiver Management
  • Website Integration
  • Website Management
  • eCommerce Management

Integrations

  • Total integrations1
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations3
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Regpack vs. Alumni Channel

See how Regpack and Alumni Channel stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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