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Relatient Reviews
Rating criteria
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.96/10
Pros and cons
The outreach model has made a significant improvement in our no-show rates, it dropped from 11-12% to 5-6% improving access to care, physician productivity and revenue.
This is a fantastic software that is easy to use, and integrates with our EMR software to save time and removed unnecessary steps for our staff.
Love how easy it is to use and I can always reach customer service if I need help with anything.
I am truly disappointed in the campaign product as we are still not using it because there does not seem to be anyone that can answer my questions.
Initially it was frustrating that you couldn't mark that someone only wanted a text or a call to their cell phone. This has been since added.
Have had some trouble getting a response from customer service to fix an issue.