Relenta Pricing, Features, Reviews & Comparison of Alternatives

Relenta Reviews

Relenta

Email-based CRM for people who get things done

4.88/5 (32 reviews)
132     553

Relenta is a beautifully simple and amazingly effective email-based CRM.
www.relenta.com

Relenta Reviews (32)

Latest reviews

 Love this service.

I spent many months looking for an email solution. Read many great reviews and after testing other systems knew Relenta would work for me. What I did not know was how well. Relenta is the cornerstone of my business and I have not even used many of the features.

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Reviewed 3rd of February by Larry Davis

 

 Single most important software for email productivity, customer relationship, task management¿

The Relenta software intelligently brings together 4 key items necessary to manage email communications: email activity, customer/contact, action (tasks) and time (events). I could never understand how to effectively incoming emails and necessary follow-up in a meaningful way. I started ...

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Reviewed 1st of February by William Romaine

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Relenta Screenshots (2)

Relenta screenshotRelenta screenshot

Security and privacy

Encryption

Yes
Encryption of sensitive data at rest
Yes
HTTPS for all pages

Access control

No
Multi-factor authentication options

Data policy

Yes
Data backup in multiple locations/GEO regions
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Specifications

Intended Users
Freelancers, Mid Size Business, Small Business
Devices Supported
Web-based
Supported Countries
Asia, Australia, Europe, Latin America, United Kingdom, United States
Supported Languages
English
Support Options
FAQs, Online Support, Video Tutorials

Relenta Pricing

Starting from: $39.00/month
Pricing model: Subscription
Free Trial: Available

$39 per user per month on annual subscription. $49 per user monthly.

Competitors Pricing

Hatchbuck

Starting from: $59.00/month
Pricing model: Subscription

Nimble

Starting from: $25.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Highrise CRM

Starting from: $24.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

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Key Features of Relenta

  • Categorize and group contacts
  • Email filters
  • Calendar
  • Email campaigns and autoresponders
  • Mail-merge and personalization

Alternatives to Relenta

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Larry Davis

Love this service.

03/02/2017

I spent many months looking for an email solution. Read many great reviews and after testing other systems knew Relenta would work for me. What I did not know was how well. Relenta is the cornerstone of my business and I have not even used many of the features.

Pros

The ease of tracking emails and it practically acts as a knowledge database for me.

Cons

Some additional programs that could link to it.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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William Romaine

Single most important software for email productivity, customer relationship, task management¿

01/02/2017

The Relenta software intelligently brings together 4 key items necessary to manage email communications: email activity, customer/contact, action (tasks) and time (events). I could never understand how to effectively incoming emails and necessary follow-up in a meaningful way. I started using Relenta in 2009 and have not looked at another email system since then. This software has been the key to success in running a small, rapidly changing business operation of 1 to 6 independent contractors (local office which is part of a national non-profit educational organization). The software is the center of my business communications and allows me to augment activities associated with our corporate CRM (Netsuite) system. It is non-intrusive and adaptable to changing circumstances. Key advantages: 1) Track incoming requests for service (emails and phone calls); set reminders for follow-up (meetings; phone calls, etc); activity is always tied to a contact and a calendar date/time) 2) Easily review/update daily, weekly, monthly calendar of events 3) Use mobile device to monitor/update activity using Relenta 4) Lookup contact and immediately see all activities (emails, events, phone calls, etc) 5) Create lists for tracking attendance at weekly events (public lectures; event schedules with multiple attendees). All events can also be easily linked to multiple contacts for effortless follow-up; 6) Send HTML newsletters 7) ¿there is so much more but it all occurs seamlessly and without effort; so that I can focus on the business instead of the technology¿. 8) The Relenta team is always brilliant and friendly! 9) I also use Relenta to manage my personal (family) email activities and events.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
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Rowland Smith

Does it for me...

26/01/2017

Easy to use with great support. As a web based email client it's been a dependable friend for 5+ years...

Pros

Easy to use and configure.

Cons

Being web based, adding images is a pain, but possible as attachments

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Relenta

My experience is centred around emails and in this regard it does all I would want.

Source: Capterra
Helpful?   Yes   No
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Irina Rostkovskaia

Fantastic productivity tool

28/10/2016

Relenta's big shortcoming is the lack of built-in reporting. We are forced to export contacts in Excel and generate reports there. Other than that, it is the most valuable tool in our company and because of that I give it all 5 stars across the board. I cannot imagine going back to "normal" Inbox like Gmail. Our business relies almost exclusively on email for communication. We don't have a huge contact database, just a few dozen contacts, but each relationship is exceptionally valuable and maintaining relationships is where Relenta shines. It keeps everything so well organized that I sometimes forget that we even have a CRM meaning that unlike other CRMs that I've personally used in the past, Relenta doesn't create any extra work. So basically on a day-to-day level just feels like emailing and using calendar for tasks and events/notes. To summarize, Relenta is a very powerful CRM system.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Dmitry Rostkovskiy

Excellent and easy to use CRM

18/10/2016

Our international trade business has three locations and 15 employees in different time zones. Relenta helps us keep all our activities in sync. The Contact Timeline feature is absolutely essential because everybody can see the email correspondence between the contact and everyone else on our team. If your business depends on email for efficient operations I highly recommend Relenta.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Rod Loges

Make it Happen Software

14/10/2016

We have enjoyed using Relenta now across 3 different companies. What I have enjoyed most is that Relenta continues to add features and functionality to make staying in contact with our customers easy and effective.

Pros

Having a total view / understanding of what is happening with our customers.

Cons

We always want more now! :) I think this is the ying and yang of all software. What I'd like to see them add is more API supported apps.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Vadim Dagman

Verified Reviewer

All in one email, calendar and contact manager/CRM

08/03/2016

Replaces the need to have separate apps and logins for things we do every day, such as team email and communication, contacts, calendar, meetings management.

Pros

Extremely easy to use

Cons

No managerial reporting

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
Helpful?   Yes   No
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Anonymous
A verified reviewer
Verified Reviewer

Easy to use tool that helps me organize

15/12/2015

Relenta is an easy to use tool that helps me keep my daily activities organized. I especially like the Departments feature which allows me to switch between different projects without having to log out and log back in.

Pros

Easy to use tool with nicely organized features and intuitive UI

Cons

I would like if possible to use this in offline mode as well..

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
Helpful?   Yes   No
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Dave Jamison

Verified Reviewer

Great UI and a feature-rich software!

15/12/2015

Great user interface. Great support on the rate occasions when we need it. Mass email feature is what we like the most, as it completely eliminates the need to pay for and maintain our client email lists in a separate email marketing service

Pros

Everything we need for daily operations is in one place

Cons

No offline capability

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
Helpful?   Yes   No
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Anonymous
A verified reviewer
Verified Reviewer

Perfect tool to manage relationships

15/12/2015

My business relies 100% on the successful management of relationships via email, and Relenta makes this task extremely simple and intuitive. The amount of time and money I save by using Relenta is unbelievable. It allows me to turn my emails into tasks, so it is not only to communicate with my contacts but also to organize my own workload and automate a lot of tasks that I previously had to waste time on to do manually. It’s a life saver.

Pros

Very easy to use and is very flexible, there are multiple ways of doing the same task in Relenta so you have the ability to find your ideal workflows, to do things your way. It has all the tools I need, it’s an all-in-one solution combining multiple apps into one (email, contact manager, calendar, task manager, cloud storage, sales pipeline, email marketing) The contact timeline feature alone makes it worth it - the ability to have the ENTIRE history of a relationship on one screen is extremely powerful! The customer service is fantastic, they are very quick to reply and help to find custom solutions. They helped me find the perfect setup and optimized it for my needs. They actually care - which is pretty unusual in my experience.

Cons

Despite having most of the features I need, a few additional ones would be desirable - e.g. email statistics and more integration with other apps. This is only reason I give 4 stars instead of 5.

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
Helpful?   Yes   No

Response from Relenta


Hi there,

many thanks for the great review. Just to address the cons you mentioned: you will be happy to know that we are on the final stages of releasing both email tracking/statistics as well as integration with Zapier (which allows you to integrate Relenta with just about any other app).

So keep an eye out, we hope to turn your 4 stars into 5 in the next few weeks!

- The Relenta Team

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