ReServe Event Management Pricing Plan & Cost Guide

ReServe Event Management

Web-based event management solution for caterers

4.69/5 (62 reviews)

ReServe Event Management Pricing

Pricing model: Subscription

Contact ReServe Interactive for pricing information or a quote

Competitors Pricing

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Pricing model: Subscription
Free Trial: Available (No Credit Card required)

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WebEngage

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OnContact CRM

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bpm'online CRM

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Pricing Comparison

How does ReServe Event Management compare with other Customer Management apps?

Subscription plan?

ReServe Event Management



96% of apps offer a
subscription plan

Free trial?

ReServe Event Management



84% of apps have a
free trial

Freemium plan?

ReServe Event Management



27% of apps have a
freemium plan

Pricing Comparison

Customer Management app prices shown are $/month

Please note: For comparison purposes the price for ReServe Event Management has been scaled monthly. Actual price is $/per year




ReServe Event Management Pricing Reviews

Pros
  • Contracts and event orders are very easy!! I like that you set up everything in the beginning, gave time to play with and then make changes before going live. The people who helped with that were very through and fixed all my issues while on the phone.
  • Flexibility is the biggest thing for me. It allows you to jump around very quickly between events and the online platform is great for where ever you may be. I use this on my phone, computer, and tablet with ease. Changing pricing and updates are very easy and it is extremely user friendly. It works great for my whole team!
  • - Having our Reservations, Event and Club Membership all in one system - Bread crumb feature - Great search functionality - Copy features VERY helpful & easy to use - Access from any internet connection on any device (phone access not a great experience but in a pinch great for quick info) - Extremely easy to use - Licensing model allows us to provide access to unlimited people within the organization - Event & Membership Leads module allows for review of sales teams efforts and performance - User rights functionality allows to set a number of user restrictions for different categories - Reporting Module very easy to use for creating reports - Great Customer Service & learning documents - Ability to set up View List with in the different Modules for quick access to information - Ability to email from within the system & auto-saving communication
Cons
  • I would say there isn't really anything in particular that I like least. In the beginning it was hard because the software was different, however, with practice it is old hat now. Sometimes error messages pop up, but it does self correct or you can just reload the page. No complaints here.
  • Waiting for background Activities. Like I'm currently waiting 20 minutes to batch print event orders before leaving for the weekend. Updating and adding menus/prices seems like a very overwhelming and time consuming project. Reports are OK but in full transparency I haven't taken the time to learn.
  • - Report Module does not provide an option to access all report fields, currently fields available are based on type of report looking to create - Unable to quickly view asset inventory of rooms - Reservation Module cannot report on custom fields - Unable to inventory items in Reservation Module - E-signature limited in functionality, no counter signing option - E-signature requires sending in two separate emails - Limited billing functionality in Membership Module - Cannot create a regular event spanning multiple sites (operations gets confused using both Event Documents & Master Event Documents - Unable to print View Lists
100%
recommended this to a friend or a colleague

3 reviewers had the following to say about ReServe Event Management's pricing:

Becky Taddiken

It was a very easy transition from the old program to Reserve Cloud. Customer support is great!

Used daily for less than 6 months
Reviewed 2017-08-08
Review Source: Capterra

This software has allowed our staff more freedom within their job positions, rather than just in the office for quotes and meetings, we are able to move around with clients and build their package/quotes in the event space or off site. It creates a more social experience for them and us. It is easier than ever to send information over, keep track of clients, bookings, and more. Even if we are building a custom menu it works great, it can be stored for later or just a one time thing. It has really kept our team on task and has boosted our sales, just due to ease of use and speed. We especially like that it has cut down on paper products as everything can be stored with the specific event for reference. Flexibility is the biggest thing for me. It allows you to jump around very quickly between events and the online platform is great for where ever you may be. I use this on my phone, computer, and tablet with ease. Changing pricing and updates are very easy and it is extremely user friendly. It works great for my whole team!

Read the full review


ReServe Event Management

Web-based event management solution for caterers

Jenna Musil

Review

Used daily for 1-2 years
Reviewed 2018-09-21
Review Source: Capterra

Contracts and event orders are very easy!! I like that you set up everything in the beginning, gave time to play with and then make changes before going live. The people who helped with that were very through and fixed all my issues while on the phone.

Read the full review


ReServe Event Management

Web-based event management solution for caterers

Joseph Araujo

Woodbine Entertainment Group Reserve Interactive

Used daily for less than 6 months
Reviewed 2016-09-08
Review Source: Capterra

Our experience with sourcing, negotiating and implementing Reserve at our venues has been extremely positive at every level of the project. In October 2015, we decided that we needed to update our existing systems. Through our review and initial planning process we invited 4 companies to bid on our RFP. Of the four we invited, three submitted quotes which ranged by thousands of dollars. Reserve was priced in middle of the three slightly higher than lowest quote based on our initial ask but once we worked through our wants the final cost was substantially higher then we initially anticipated. Reserve was very understanding of our budgetary constraints in the initial year of our project and worked with us on a multi-year agreement that worked for both organizations. Throughout the demo and review phase of our process, Account Specialist Suzanne was very accommodating in making our times work for us, which included a very early west coast morning to accommodate an east coast group. Suzanne was very informative on the system capabilities and when she didn't have answers to the many of our questions, she would always engage the appropriate people who could provide the required answers. Suzanne remained in the loop from the initial call right through the implantation phase at which time Melanie and the implementation team took over. The implementation team at Reserve were equally as accommodating and very helpful in leading and assisting us with getting all three properties and eight sites ready for use. Their knowledge of the system allowed for us to change some of our own processes in order to maximize the software's power and efficiencies. Their process included weekly calls to keep the project on track and address any ongoing challenges and concerns. During the initial weeks Melanie's team was very helpful in finding work-a-rounds for some of our accounting and tracking processes. Since going live with our first property (3 months), Reserve has had 2 system updates, including some improvements we requested for our operational needs. They have been very receptive to adding additional system change requests for future development, which is very encouraging and reinforces the decision to go with Reserve. - Having our Reservations, Event and Club Membership all in one system - Bread crumb feature - Great search functionality - Copy features VERY helpful & easy to use - Access from any internet connection on any device (phone access not a great experience but in a pinch great for quick info) - Extremely easy to use - Licensing model allows us to provide access to unlimited people within the organization - Event & Membership Leads module allows for review of sales teams efforts and performance - User rights functionality allows to set a number of user restrictions for different categories - Reporting Module very easy to use for creating reports - Great Customer Service & learning documents - Ability to set up View List with in the different Modules for quick access to information - Ability to email from within the system & auto-saving communication

Read the full review


ReServe Event Management

Web-based event management solution for caterers