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Reservio vs Ubindi Comparison
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Overview
Reservio is an online booking & appointment scheduling platform for client-serving businesses of all sizes - with features...
Simple admin & booking system for independent instructors, and small studios.
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
- Platforms supported
- Web-based
- iPhone app
- Android app
- Windows Phone app
- Typical customers
- Freelancers
- Small businesses
- Mid size businesses
- Large enterprises
- Customer support
- Phone
- Online
- Knowledge base
- Video tutorials
Video & Screenshots
No videos yet
Pricing
Starting from
10
/user
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
Starting from
10
Per month
- Free trial available
- Credit cardless trial
- Free account
- Subscription based
User reviews
Pros
What I like the most about Reservio is how user friendly it is. From the UI standpoint, it is very clean, organized and well thought for the user.
Cintya M.
The ability to book in my facility has been great, definitely it is something to consider if your company wants to have a better service with clients. It is a must get software in my opinion.
Cintya M.
It's a clean and well designed app with good UX so the experience is good. It's relatively simple to use yet powerful in its function.
Pros
I like that the customer service is amazing. I can always reach someone either immediately or within an hour or two with the help I need.
So easy to use, great for physical and online bookings, good options eg for payment types and class frequency. Amazing customer service.
Since I found Ubindi everything has been growth and progress. My students were enthusiastic as soon as they learned about the new platform where we would now have the school.
Cons
Using this service for 2 years, from time to time it fails to synchronize with the Google Calendar and then lets your customers order on the dates you are already full, which is very annoying.
Something that has been annoying me quite a bit is that we are allowed to create accounts for some customers, but there is no apparent way for them to log in.
Cintya M.
Paid for the software and it still won't send sms confirmation. Tried customer service and no response.
Cons
There are some features that are lacking- I'd like to be able to go back to a class and edit who was or was not in attendance because sometimes I make a make a mistake and check off the wrong student.
But honestly it wasn't clear to me if this was Ubindi or user error.
Packages for customers can be difficult to track or require a little leg work to see what has been used.
Key features
- Total features72
- API
- Access Controls/Permissions
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Attendance Management
- Attendance Tracking
- Attendee Management
- Attendee Tracking
- Automated Scheduling
- Availability Management
- Billing & Invoicing
- Booking Management
- CRM
- Calendar Management
- Calendar Sync
- Class Management
- Class Registration
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Client Profiles
- Communication Management
- Confirmation/Reminders
- Contact Database
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customer Mobile App
- Customer Surveys
- Customizable Branding
- Data Import/Export
- Drag & Drop
- Electronic Payments
- Email Management
- Email Marketing
- Employee Management
- Enrollment Confirmation
- Event Calendar
- Event Management
- Event Scheduling
- Faculty/Staff Management
- Financial Management
- Fitness Plan
- For Barbershops
- For Dance Studios
- For Medical Spas
- For Salons and Spas
- For Yoga/Pilates Studios
- Gift Card Management
- Group Registration
- Group Scheduling
- HIPAA Compliant
- Loyalty Program
- Member Communication
- Member Database
- Membership Management
- Mobile Access
- Multi-Location
- Online Booking
- Online Classes
- Online Payments
- Online Registration
- Onsite Registration
- Payment Processing
- Real-time Scheduling
- Recurring Appointments
- Recurring/Subscription Billing
- Registration Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Rescheduling
- Room Booking
- SMS Messaging
- SMS Reminders
- Schedule Distribution
- Scheduling
- Self Check-in/Check-out
- Self Service Portal
- Staff Management
- Student Management
- Third Party Integrations
- Transaction History
- Wait List Management
- Website Integration
- Total features49
- API
- Access Controls/Permissions
- Alerts/Notifications
- Appointment Management
- Appointment Scheduling
- Attendance Management
- Attendance Tracking
- Attendee Management
- Attendee Tracking
- Automated Scheduling
- Availability Management
- Billing & Invoicing
- Booking Management
- CRM
- Calendar Management
- Calendar Sync
- Class Management
- Class Registration
- Class Scheduling
- Client Database
- Client Management
- Client Portal
- Client Profiles
- Communication Management
- Confirmation/Reminders
- Contact Database
- Credit Card Processing
- Customer Accounts
- Customer Database
- Customer History
- Customer Mobile App
- Customer Surveys
- Customizable Branding
- Data Import/Export
- Drag & Drop
- Electronic Payments
- Email Management
- Email Marketing
- Employee Management
- Enrollment Confirmation
- Event Calendar
- Event Management
- Event Scheduling
- Faculty/Staff Management
- Financial Management
- Fitness Plan
- For Barbershops
- For Dance Studios
- For Medical Spas
- For Salons and Spas
- For Yoga/Pilates Studios
- Gift Card Management
- Group Registration
- Group Scheduling
- HIPAA Compliant
- Loyalty Program
- Member Communication
- Member Database
- Membership Management
- Mobile Access
- Multi-Location
- Online Booking
- Online Classes
- Online Payments
- Online Registration
- Onsite Registration
- Payment Processing
- Real-time Scheduling
- Recurring Appointments
- Recurring/Subscription Billing
- Registration Management
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Rescheduling
- Room Booking
- SMS Messaging
- SMS Reminders
- Schedule Distribution
- Scheduling
- Self Check-in/Check-out
- Self Service Portal
- Staff Management
- Student Management
- Third Party Integrations
- Transaction History
- Wait List Management
- Website Integration
Integrations
- Total integrations6
- Constant Contact
- Gmail
- Google Analytics 360
- Google Calendar
- HubSpot CRM
- HubSpot Marketing Hub
- Mailchimp
- Meta for Business
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WordPress
- Xero
- Zapier
- Zendesk Suite
- Total integrationsN/A
- Constant Contact
- Gmail
- Google Analytics 360
- Google Calendar
- HubSpot CRM
- HubSpot Marketing Hub
- Mailchimp
- Meta for Business
- Microsoft Outlook
- PayPal
- QuickBooks Online Advanced
- Salesforce Sales Cloud
- Shopify
- Slack
- Stripe
- WordPress
- Xero
- Zapier
- Zendesk Suite
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