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Results CRM vs SilkStart MultiChapter Comparison

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Overview

Results CRM is a QuickBooks-integrated CRM for small businesses to manage & automate their business processes, streamline...

Superior multi-chapter member management solutions for associations and non-profits.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$25/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
£200/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.2

(17)

5

4

3

2

1

9

5

1

2

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

4.4

(36)

5

4

3

2

1

20

12

3

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

Pros

I was able to better determine what our internal needs were. It was also helpful to have a cost comparison for more expensive products that offer the same functionality.
After sitting down with ResultsCRM's support team to learn more about the features and functionality this CRM had we fell in love with it.
It captures a lot of our customer interactions which we can query on at a later time. We also love that it integrates with QuickBooks and Outlook.

Pros

And the quality of the support is off the charts. All-in-all it's just a pleasant, well designed platform/service that does what it does well and seems to keep improving with new features.
We launched our site 5 months ago and we are so happy with the website. We are in the midst of registering for a big conference and the set up was easy for us to do.
CORE made the move from a proprietary system to SilkStark. The migration was seamless, the attention to detail was excellent and any hiccups were addressed in a very timely manner.

Cons

There is a small amount of Lag when trying to complete multiple tasks at once, and there are some of the newer features that are a bit buggy.
New manager did not like because had no pipe line and sales predictions. We have stopped using and are now using Pipe Drive.
QB Synchronization not clean. Created problems that hampered use and implementation.

Cons

Features are restrictive with no improvements on the near horizon for my needs. Basic developments cost additional money but have no exclusivity to the user who funded them.
Customizing pages is very difficult and a challenge. Google Page Speed gives the site very low marks, especially on mobile.
We looked at a dozen platforms before decided on SilkStart. It was the clear leader in our investigation and we've never had a moment of regret in choosing it.
  • Vendor responds to reviews
  • Last review3 years ago
  • Vendor responds to reviews
  • Last review2 years ago

Key features

  • Total features46
  • Accounting
  • Action Item Tracking
  • Activity Management
  • Applications Management
  • Billable Items Tracking
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Chapter Management
  • Committee Management
  • Contact Database
  • Contact Management
  • Customer History
  • Customer Support
  • Data Import/Export
  • Data Migration
  • Document Management
  • Document Storage
  • Drag & Drop
  • Dues Management
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Tracking
  • Enrollments/Onboarding
  • Estimating
  • Event Calendar
  • Event Management
  • File Sharing
  • Financial Management
  • Fundraising Management
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Management
  • Jobs Board
  • Knowledge Management
  • Lead Management
  • Marketing Automation
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Microsoft Outlook Integration
  • Opportunity Management
  • Order Management
  • Payment Processing
  • Pipeline Management
  • Prioritization
  • Projections
  • QuickBooks Integration
  • Quotes/Estimates
  • Referral Tracking
  • Sales Orders
  • Search/Filter
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Vendor Management
  • Website Management
  • Workflow Management
  • eCommerce Management
  • Total features26
  • Accounting
  • Action Item Tracking
  • Activity Management
  • Applications Management
  • Billable Items Tracking
  • Billing & Invoicing
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Chapter Management
  • Committee Management
  • Contact Database
  • Contact Management
  • Customer History
  • Customer Support
  • Data Import/Export
  • Data Migration
  • Document Management
  • Document Storage
  • Drag & Drop
  • Dues Management
  • Email Management
  • Email Marketing
  • Email Response Control
  • Email Tracking
  • Enrollments/Onboarding
  • Estimating
  • Event Calendar
  • Event Management
  • File Sharing
  • Financial Management
  • Fundraising Management
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Management
  • Jobs Board
  • Knowledge Management
  • Lead Management
  • Marketing Automation
  • Member Communication
  • Member Communities
  • Member Database
  • Member Directory
  • Member Portal
  • Member Types
  • Membership Management
  • Membership Renewals
  • Microsoft Outlook Integration
  • Opportunity Management
  • Order Management
  • Payment Processing
  • Pipeline Management
  • Prioritization
  • Projections
  • QuickBooks Integration
  • Quotes/Estimates
  • Referral Tracking
  • Sales Orders
  • Search/Filter
  • Segmentation
  • Social Media Integration
  • Task Management
  • Territory Management
  • Third Party Integrations
  • Time & Expense Tracking
  • Vendor Management
  • Website Management
  • Workflow Management
  • eCommerce Management

Integrations

  • Total integrations10
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations10
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Results CRM vs. SilkStart MultiChapter

See how Results CRM and SilkStart MultiChapter stack up against each other by comparing features, pricing, ratings, integrations, security & more.

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