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Revel Systems vs TouchBistro Comparison

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Overview

Category Leaders

Revel iPad point-of-sale system for restaurants, bars, retail, quick service restaurants, and enterprises. We help you achieve your dreams!

Category Leaders

TouchBistro’s iPad POS system is designed for and by restaurant service staff to meet the specific needs of the industry...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

79

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

69

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

135

63

28

18

47

  • Value for money
  • Ease of use
  • Features
  • Customer support
77%
would recommend this app

5

4

3

2

1

175

93

23

9

23

  • Value for money
  • Ease of use
  • Features
  • Customer support
82%
would recommend this app

Pros

The bets thing about Revel apart from the easy to use interface is the support team - I have been super impressed with the help I have received in setting up my new POS Revel system.

MD

Michelle D.

Overall they have a nice POS interface and it is pretty stable. Their pricing is also pretty good for the base system.

MU

Michael U.

Was a great price and it integrated seamlessly with my QuickBooks Online software.

JM

Jesse M.

Pros

I like using TouchBistro because is easy to use and has a lot of helpful tools. The customer service is great and every time I have a technical issue is resolved quickly.

AS

Alma S.

The POS itself is super super easy to figure out , it was getting all the equipment and setting up the wireless that I struggled with. Get help where you need it most.

CG

Christina G.

The most useful tool for me is reporting. The ease of adding removing and repricing is also a favourite.

BT

Bob T.

Cons

Terrible Company and even worst with the way they conduct their selves. Their sales reps are liars and only care about making the initial sale.

LP

Lauren P.

Then they're arrogant as hell about it. Don't even get me started on how painful, slow and counter-intuitive the backend is.

BS

Bob S.

Send you the wrong parts or non working parts. Not to mention the troubleshooting fiasco just to find out what part is junk that they send you.

BR

Brooke R.

Cons

The biggest problem is that they oversold and under delivered. They told me that all my current printers would work with their requirements.

MR

Michelle R.

We never used hey second of their service and still they stole our money. High pressure criminals who will do ANYTHING to get your money.

SB

Serge B.

Shady, unworkable, zero customer service, fraudulent with extremely shifty people there.

SB

Serge B.

  • Vendor responds to reviews
  • Last review4 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features64
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Audit Management
  • Bar POS
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Built-in Accounting
  • CRM
  • Cash Management
  • Clock In / Out
  • Commission Management
  • Cost Tracking
  • Customer Accounts
  • Customer History
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Delivery Management
  • Demand Forecasting
  • Discount Management
  • Distribution Management
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • Forecasting
  • Gift Card Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Kitchen / Menu Management
  • Layaway Management
  • Loyalty Program
  • Mobile Access
  • Monitoring
  • Multi-Channel Management
  • Multi-Location
  • Offline Access
  • Online Ordering
  • Order Entry
  • Order Management
  • Ordering Automation
  • Payment Processing
  • Point of Sale (POS)
  • Pricing Management
  • Product Identification
  • Production Tracking
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Remote Access/Control
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • SSL Security
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Separate Checks
  • Shipping Management
  • Split Checks
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Table Management
  • Third Party Integrations
  • Tips Management
  • Touch Screen
  • Wait List Management
  • Warehouse Management
  • eCommerce Management
  • Total features57
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activity Dashboard
  • Alerts/Notifications
  • Audit Management
  • Bar POS
  • Barcode / Ticket Scanning
  • Billing & Invoicing
  • Built-in Accounting
  • CRM
  • Cash Management
  • Clock In / Out
  • Commission Management
  • Cost Tracking
  • Customer Accounts
  • Customer History
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Delivery Management
  • Demand Forecasting
  • Discount Management
  • Distribution Management
  • Electronic Payments
  • Electronic Signature
  • Employee Management
  • Forecasting
  • Gift Card Management
  • Inventory Auditing
  • Inventory Control
  • Inventory Management
  • Inventory Optimization
  • Inventory Tracking
  • Kitchen / Menu Management
  • Layaway Management
  • Loyalty Program
  • Mobile Access
  • Monitoring
  • Multi-Channel Management
  • Multi-Location
  • Offline Access
  • Online Ordering
  • Order Entry
  • Order Management
  • Ordering Automation
  • Payment Processing
  • Point of Sale (POS)
  • Pricing Management
  • Product Identification
  • Production Tracking
  • Promotions Management
  • Purchase Order Management
  • Purchasing & Receiving
  • Quality Control
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Updates
  • Receipt Management
  • Remote Access/Control
  • Reorder Management
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Restaurant POS
  • Retail Inventory Management
  • Retail Management
  • Retail POS
  • Returns Management
  • Returns Tracking
  • SSL Security
  • Sales Orders
  • Sales Reports
  • Sales Tax Management
  • Search/Filter
  • Separate Checks
  • Shipping Management
  • Split Checks
  • Status Tracking
  • Stock Management
  • Supplier Management
  • Table Management
  • Third Party Integrations
  • Tips Management
  • Touch Screen
  • Wait List Management
  • Warehouse Management
  • eCommerce Management

Integrations

  • Total integrations28
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations22
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Revel Systems logo

Revel Systems

Dont understand the others review

Reviewed 3 years ago

I finally found a system that i am not looking to change for a bit!!!!

Pros

Best customer service on the market!! Try touchbistro , (worst) ,Tryed Shopkeep (un par with revel) tried lightspeed(i would say below average!! t I had lots of weird request and lots of demand since my businesses go from table service to quick service to Grocery store! i Called then countless of time during setup and never waited more then 1 minute for service ! Also on all the wierd request i had they were able to make 90% of them work! , not ounce i had the system crashing on me ! not like that famous TB .. witch was almost a monthly thing !

Cons

Lots of add on that you have to pay extra monthly fee that actually should be ether cheap or sell as a package! After you sign ,and get you stuff! you Rep become almost unreachable ! and its get hard to get add on!