Xoxoday Reviews - Page 2

- User Friendly - Intuitive UI - Customer Support

- Don't really have any complaints about the product

Thank you for your insightful Feedback. We value your association with us! -Team Xoxoday

It is easy to deploy employee rewards in terms of vouchers as we don't need to choose what voucher to award but giving them the freedom to choose what they want to do with value.

The conversion rate happens four times within the system. We will need to top up our wallet hence the currency is converted from our local currency to INR then converted back to the currency we chose in the system (USD/ EUR / etc). Once we have awarded the reward, the awardee receives in the currency that we set and use it in the currency of the country he/she resides. For an example, we top up the...

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Hi Darshini Thank you so much for taking the time to review Xoxoday Plum on Capterra. We are working on a multi-currency system where there is no conversion charge. This should be live by August 2021. Stay tuned! Thank you so much for the amazing feedback. It's feedback like yours keeps us motivated and strive to provide a great user experience. We deeply value your association with us. All the best :)

Easy to use. Bulk upload of the winner. Wide variety of experiences in the catalogue. Reports on what is spent and an easy cancellation process. XOXO Points & Coupons are easy to share with the users.

Uploading a fund is a little long process and if added from a credit card 10% amount will be charged.

Hello User, Your feedback really helps us improve. We are working on improving the process to make it faster for our users. If you need help using this site, you can reach out to live chat support anytime, and in the case of any other queries, please write to us at cs@xoxoday.com. Thank you.

The entire process is simple, and easy to understand. The voucher catalog is also right there, making it easier to search for details about the brands. The instant vouchers are usually generated and sent to the email address very quickly.

Sometimes, the platform takes longer to load. It has also generated the same order twice at one occasion. But these issues are not recurring.

Hi Zarmeena, Thank you for taking the time to review Xoxoday Plum on Capterra. Sorry you had to go through those issues. Glad those aren't recurring. If an issue persists, please write to cs@xoxoday.com, our team will be on the case immediately. We deeply value your association with us. All the best :)

The platform provides an easy way to send rewards to customers and partner networks. It also offers large automation and integration capabilities.

The customer service is terrible, and if you are maintaining high standards in your bookkeeping, I wouldn't recommend using the service. It took 3-5 tries to issue a proper invoice in euros coming from a European office of the company (vs an invoice in Rupees from an Indian company). The account manager guided me through the process of paying for a cash deposit to refill the XOXO balance via a third-party...

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Nelly, thank you for taking the time to review our services. Our sincere apologies for not meeting your requirements and for your less than desirable experience. A PG charge was applied by the Payoneer team which led to this issue. Internally, this is one of our highest priorities. You can reach out to my customer support team at cs@xoxoday.com if there's anything else we can do.

Ease of use and the way one can navigate through the portal without much hassle.

Nothing as such. However something can be improved on the end side.

Thank you for your insightful Feedback. We value your association with us! -Team Xoxoday

User friendly tool and can be customized based on the requirements

More features can be added to the platform

Easy to use and very amazing and app that I can recommend

Nothing as such . Every aspect is up to the mark

Hello Sohit, Thank you for reviewing us. If you need assistance using this site, you can contact live chat support at any time, and if you have any other questions, please email us at cs@xoxoday.com. Thank you.

Ease of Work and platform is good and for employees also

Can we make ordering process more simplier

Fast, easy and efficient. Wide range of denomination.

Whenever number of vouchers are less we receive vouchers within the emails. We would recommend to send the vouchers within the excel format only. It would be great to have a voucher final status report. We would like to know how many of our users are actually redeeming ther vouchers before it gets expired.

Hi Raghavendra, Thank you for taking the time to review Xoxoday Plum on Capterra. In our latest release, it is included in reports who has redeemed the voucher and who has not. Please check the admin reports once. We deeply value your association with us. All the best :)

I like the ease of sending/customising vouchers and campaigns as per my team's or org's need. And moreover the reporting is very intuitive, however would need some additions though.

Gamification is a little poor, and we always have to click download pictures the moment we get xoxo mails to our outlook, so that integration can be improved.

Hi Kranthi, Thank you for taking the time to review Xoxoday Empuls on Capterra. We deeply value your association with us. All the best :)

Xoxo Points and posts and overall this software is good

No cons were added to this review

Integration with Zoho People, Ease of rewarding or recognizing, survey platform, monthly engagement ideas

Graphics can improve - it will enhance the user experience or engagement - we can take a leap out of Workplace by Facebook.

Hi Kundan, Thank you for taking the time to review Xoxoday products on Capterra. We deeply value your association with us. All the best :)

It's easy to use. It give me many surveys in a single day. Gift points is enough according to surveys. All over, one of the best❤️ I love lifepoints ❤️

Sometimes surveys will disappeared when I loggin. Please give more time to stay survey on website.

Easy to pull reports, different features can be implemented upon request

discount % on gift cards - we had a few issues with the API that took some time to be resolved and a few level of escalation

Thank you for taking the time to review us. Glad to know about your experience with Xoxoday. We have undergone many changes in terms of products, cs, structure etc. to provide a seamless experience to our users. Please do reach out to us cs@xoxoday.com in case any issues.

I've really only used Xoxoday once. to claim my reward at Lowes. Once Customer support helped me out, I was able to successfully redeem my points. However, I'm not terribly IT savvy and the app wasn't very intuitive (at least my experience).

The flip side of above. Also, it seemed that the support team was reluctant to have a face to face discussion. Everything was electronic. It was very frustrating to not have a human being to whom I could describe my problem.

XOXO day help ease of rolling out rewards and discounts for the employees in terms of gift cards.

I can't think of much, the software serves its purpose

Xoxoday is very easy to use / navigate. It offers a variety of options to choose from through several online platforms.

Some survey times take time to complete. It would be beneficial to have unlimited time to complete them without restraint.

Flexibility of usage among various websites and companies.

steps in usage is not simple. Quite lengthy procedure.

Thank you for taking the time to review us. Xoxoday products have undergone many UI/UX changes in the recent past to provide a seamless user experience. Please re-visit and let us know your experience.

Best feature is the - wide range of brand associations, really gives a free hand to employees to chose from. Next best feature is the platform in itself. Very easy to use & user-friendly !

Nothing for me to mention. Its a great product!

Hi Mugdha, Thank you for taking the time to review Xoxoday Plum on Capterra. Thank you so much for all the support! Such feedback helps us motivate better to provide even more delightful products. We deeply value your association with us. All the best :)

Easy Navigation Quick resolution Flexibility

I am spending time on password reset & account related query being Admin which can be avoided Requested for Xoxoday person to be visiting our campus on frequent basis which is in discussion from long time

Thank you for your insightful Feedback. We value your association with us! -Team Xoxoday

1. The variety of options to choose from is the prime outstanding feature.2. Instant redeem option3. Ease of use for fresh users

1. Customer Support needs lot of improvement.

Easy you use. Gifts cards are lots of selections

Sometime description of gift hard hard to read with some white letters reflection. Need to use better colors in words for background