Xoxoday Reviews - Page 3

XOXODAY allows you to choose the gift of your choice. There's a wide range to choose from which allows the user to actually get the best out of it.

The SPOC changes every now and then. The complaints and concerns are not handled on time.

Thank you for your insightful Feedback. We value your association with us! -Team Xoxoday

Ease of handling, customer support service. Whenever we stuck anywhere we get the required help from XOXO team.

Need to have bifurcations in budget that we newly recharge with. For eg; if we have recharged plum with 1 lac and after few days we put some more amount say 1.5 lacs then it should have two different trackers showing utilization of each recharge which will be really helpful.

Hi Vivek, Thank you for taking the time to review Xoxoday Plum on Capterra. We are working on improving our reports and analytics section. You can expect an update in the mid July 2021. Stay tuned! We deeply value your association with us. All the best :)

- Setup is pretty easy, sign up process and KYB is quick. Also you get a demo from their team after you sign up for free. - Gift cards can be sent across in multiple currencies to users all over the world. - Dashboard is easily accessible and easy to understand. - Variety of gift cards are available in all currencies.

- Did not find any con as such in Xoxoday, however a suggestion for developing a self service platform for small businesses that want to sell gift cards would be a great addition.

Hello Jyotsna T, It was great to hear that you enjoyed Xoxoday Plum. We really appreciate your detailed review and the fact that you liked the product. Thank you also for your feedback highlighting where we can do better. We appreciate hearing about your experience and your thoughts about Xoxoday Plum. In case of any other queries please write to us at cs@xoxoday.com..Thank you.

The ease of transforming points into vounchers.

The fact that there are not too many options for some countries.Also, some vendors establish a defined value for a voucher, you don't have the possibility to decide the amount you want to spend.

The ease of use and a great customer service is what I like the most about xoxoday

The UI can be better. Also, some more countries can be added to the list.

Hi Mahesh, Thank you for taking the time to review Xoxoday Plum on Capterra. Regarding adding more countries to the list, we currently serve in more than 75 countries. If you let us know in which country your requirement is, our catalog team will work on it. You can write to us at cs@xoxoday.com. We deeply value your association with us. All the best :)

Because Its instant delivery service and its discount

its payment methods not working properly these days so it should be fixed as soon as possible

Hello Azhar, Thank you for reviewing us. Please connect with support team to resolve your issue with payment. If you need assistance using this product, you can contact live chat support at any time, and if you have any other questions, please email us at cs@xoxoday.com. Thank you.

I came across this system as I started receiving rewards from a survey site. The whole was so smooth, from redeeming the reward to reward cash deposited into my digital wallet. You just redeem and forget and let the software do the needful in the given time frame. Twice, there was some glitch in my digital wallet and my redeemed points were duly reverted back to the survey site and my points balance on it was automatically updated. It's smooth and hassle free.

I can't think of any as I am the end user.

Hello User, Your feedback really helps us improve. If you need help using this site, you can reach out to live chat support anytime and in case of any other queries please write to us at cs@xoxoday.com..Thank you.

Immediate response from customer support Can be accessible to most of the top websites Doing great in US too

Nothing much. But can work on with deadline. One service request should not take beyond 24hrs to close

Thank you for taking the time to review us. We are glad to know that Xoxoday has been super helpful in employee recognition at your company. It's feedback like yours keep us motivated all the time.

Reports and insights Easy to useCan track the budget and manage funds

Sometimes system shows error message while redeeming

The process of redeeming gift is very easy

The options for redeeming the gift code are few.

Hi Durvesh Thank you for taking the time to review Xoxoday Plum on Capterra. We deeply value your association with us. All the best :)

The most useful feature was to be able to buy coupons for a variety of online platforms like amazon, flipkart, paytm, udemy, uber, etc. The website interface is very user friendly and easy to navigate.

There are no vouchers that can be claimed for gaming platforms like epic games, steam. The delivery of some coupons could be done faster.

Hello Tushar, Your feedback really helps us improve. We are working on adding vouchers for gaming platforms for our users.  If you need help using this site, you can reach out to live chat support anytime, and in the case of any other queries, please write to us at cs@xoxoday.com.  Thank you.

- Extensive catalog - Quick response for queries - Insightful admin portal

Reconciliation cycles can be improved to avoid potential outages faced by end-users.

Thank you for your insightful Feedback. We value your association with us! -Team Xoxoday

It is very easy to use and provide multiple choices

Not able to identify an cons as of now based on experience

It gives a wide varied range of products/ services to choose from

At times, the way the points are calculated include a lot of miscellaneous charges

Thank you for your insightful Feedback. We value your association with us! -Team Xoxoday

There is nothing to say. They appear to be defrauding others with the supply voucher. Please don't go for this.

There is nothing to say. They appear to be defrauding others with the supply voucher. Please don't go for this.

The user-friendliness and ease of use of the platform

Not having the capability of multiple-language support

Thank you for your insightful Feedback. We value your association with us! -Team Xoxoday

Ease of use for a first time user and navigation was on point.

Have not used it in detail to provide input on the cons.

Hello Sayoni, Thank you for reviewing us. If you need assistance using this site, you can contact live chat support at any time, and if you have any other questions, please email us at cs@xoxoday.com. Thank you.

It is easy to select the vendors from the list. Various ranges of products can be viewed and picked before selection. It is user friendly. Even a layman can use by going thru the software with or without others assistance. Customer service executives are polite in answering; albeit the questions are irritable.Customer centricity is the main focus.

Initially I had a problem of using xoxoday. I called the customer service desk and got the inputs how to use. Instead if they would have given the instruction how to use, it will be of much help.

I like the ease of usage. Its simple UI. Not much complicated. Ease of navigation and secure

UI is basic but can be better. More functionalities expected

Hello Sivajee, Thank you for reviewing us. We are continuously working on upgrading the user interface for our users. If you need assistance using this site, you can contact live chat support at any time, and if you have any other questions, please email us at cs@xoxoday.com. Thank you.

Easy to use and accepted widely; It is not limited to a single website

All the codes and processes; Took longer than a saved record on Amazon

Thank you for your insightful Feedback. We value your association with us! -Team Xoxoday

We have integrated Xoxoday with our HRMS tool. Due to this, gifting and claiming gifts is seamless. They also have a wide range of gifts to be chosen from which can be claimed via the points which we assign.

None. There were some additional features which we wanted. This was available in their other product - Empuls

Hi Bineesh Thank you for taking the time to review Xoxoday Plum on Capterra. Glad to know our products have been very helpful to your company. We deeply value your association with us. All the best :)

Easy access for workers to redeem and use it with different ecommerce website

We should have to regenerate coupon code, in case we lost the previous one or can see it under our profile

Your customer support team, they rock! They could give me an exception for my unused credits.

Search is not upto the mark, and page loading time is very expensive , products do not load fast enough to access.