Rezdy Pricing, Features, Reviews & Comparison of Alternatives

Rezdy Reviews

Rezdy

Tours and Activities Reservation made Easy!

4.56/5 (61 reviews)
3,724     1,032

Visual Calendar
See your product schedule and availability at a glance.
Display bookings in a daily, weekly, and monthly view.
Use labels to categorize your products.

Smart Dashboard
See an overview of your important information and updates.
See a summary of recent and upcoming events.
Control and access all your products.

Website integration and branding
Choose from a variety of options to connect your site to Rezdy so your customers feel like they never left your site.
Customisable plugins are easy to generate and integrate with your website.
You decide what and when is live on the site, giving you total control over your product list.
Maintain the unique look and feel of your website by selecting your Rezdy URL, colour schemes, logo and top banner.

Dynamic Packaging
Combine your products into collections to display as a package.
Your customers can then book all products in a package at once and pay instantly.

Coupon and Daily Deal Management
Add promotional discounts or integrate your products with daily deals.
Manage and track all your promotions so you can determine what works and when it works best.
Rich Image Gallery
Upload multiple photos of your product.
Showcase the best photos of the experience to convert your visits to customers.

Social media integration
Connect your site to social media sites, allowing your customers to share their experience with their friends.
Viral marketing is a fast and cost free way to increase your brand awareness and acquire new customers.

Regional settings and multi currency
Our booking system supports multi currency and multi language settings.
Create your site and product list in sync with your location.
Display and process payments in your local currency.

Web-based software
Access your reservation system anywhere at any time.
All you need is access to the Internet.
No need to worry about different operating systems, just using one computer or backing up files, its all done for you.

Up-sell optional services and merchandise
Define additional options for your customers.
Any of your products can be linked to additional services or merchandise that customers can purchase instantly.

Visitors tracking and agent referral
Easily identify bookings coming from agents and affiliates and distinguish them from bookings coming directly from your website.
Track, analyse and compare your reports.
Integrate your Google analytics tracking code.

Advanced reporting
Export and convert all information as a detailed spreadsheet report.
Use our reports to measure success and configure your business strategy.
Choose between on-demand or real-time bookings

On-demand reservations
On-demand reservations allow your customers to: send date requests to your dedicated email address, which you then check and book manually.
access detailed product information directly on your website and communicate with you via email.

Real-time bookings (Recommended)
Allow your customers to immediately check availability, book and pay on your website.
Send your customers an automated email to confirm their booking, so you don’t have to manually manage booking confirmations.
Eliminates the risk of overbooking by instantly updating your product’s availability.
Display the next available time in a situation where an activity is not available on the requested date.

Secure payments
Our secure payment gateway connects your booking form directly to your bank account.
Customer payment details are securely processed and stored.
www.rezdy.com

Rezdy Reviews (61)

Most positive review

 Does what it promises, most feature-rich option at this price level, easy to use 
Vendor responded

We've used a few other pieces of software, and this is the only one that had properly working inventory management and allocation. The software we switched away from has since added it, but I still feel like this is the most complete package - and I haven't found any bugs. I've looked at other ...

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Reviewed 16th of December, 2015 by Allan Delmare

Most critical review

 Not Ready For Big Companies.

Checkout flow must have been designed by a plumber. No offense to plumbers. During the busy summer rental season, my client would receive several calls, daily, with people that did not know how to checkout! Just search Rezdy support ticket number #205248418. Basically, it's a two step ...

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Reviewed 8th of January, 2016 by A verified reviewer

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Rezdy Screenshots (5)

Rezdy screenshot: agent-solutions1Rezdy screenshot: ipad-001Rezdy screenshot: mac-001Rezdy screenshot: agent-img-001Rezdy screenshot: agent-img-002

Security and privacy

Encryption

Yes
Encryption of sensitive data at rest
Yes
HTTPS for all pages

Access control

No
Multi-factor authentication options

Data policy

Yes
Data backup in multiple locations/GEO regions
This will ask you to sign in with LinkedIn

Specifications

Intended Users
Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business
Devices Supported
Mac, Windows, Web-based, Windows Phone, Mobile Web App
Supported Countries
Asia, Australia, Canada, China, Europe, Germany, India, Japan, Latin America, Middle-East and Africa, United Kingdom, United States
Supported Languages
Arabic, Chinese (Simplified), Chinese (Traditional), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian, Polish, Portuguese, Russian, Spanish, Swedish, Taiwanese, Thai, Turkish, Ukrainian
Support Options
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials

Rezdy Pricing

Starting from: $49.00/month
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

Rezdy is based on a flat monthly fee. There is a price for any business size, based on bookings volume and features, so you can decide the best plan for your business. Rezdy is commission free. We do NOT charge a percentage on each bookings. No credit card required and no locked-in contract.

Competitors Pricing

RentWorks

Pricing model: Subscription

Checkfront

Starting from: $49.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

LoanerTrack

Pricing model: Subscription

Users who visited Rezdy also visited

Key Features of Rezdy

  • Online Booking Software
  • Passenger Manifest
  • Channel Manager
  • Online Payment
  • Book Now Button
  • iFrame Booking Form
  • Real Time Availability
  • Booking Enquiry Management
  • Wordpress Integration
  • Paypal Integration
  • Agent Desk
  • Affiliate Network
  • CRM
  • Customisable Design
  • Visual Calendar
  • Booking Automation
  • Staff Roster
  • Developer API
  • Multi Currency
  • Multi Language

Benefits

Rezdy has been designed for Tours, Activities, Vouchers, Tickets, Rental, Shuttle, Attractions, Sightseeing. It is not another accommodation software. We have unique features like passenger manifest, hotel pick, optional services, equipment rental, etc... and a user friendly visual calendar to manage your bookings, your resources (buses, boats, kayaks) as well as your staffs.

Alternatives to Rezdy

Videos

Melissa Western

A total solution for our organisation PLUS great customer service

19/03/2017

Rezdy is turning out to be a total solution for our organisation. We run a variety of inhouse and external programs including standard tours and activities right up to bespoke educational products with reasonably complex pricings and schedules. I'm amazed at how intuitive and well-resourced rezdy is to suit our needs, probably because it is built specifically for the tour and activity sector and understands its particular way of working. From automated reminders to customisable integrations and easy to use reports and details I would highly recommend this system to anyone looking for a solution to online (and internal) bookings. The customer service is also extremely good with fantastic onboarding training sessions and phone help almost 24/7. Thanks rezdy for making our business better!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Ursula Johnston

Careful! Don Not give them their credit card information.

09/03/2017

I started looking into Rezdy before the beginning of our last season. They promised that we could be online in 3 days! Well don't believe that if they say it. It takes weeks, sometimes months and a LOT of your own time and work to get set up! When I had a meeting to set up my account I asked to resolve ALL the problems left over in that meeting so we could go online soon. (My season was going to start two days after that meeting). After an hour the rep told me that he is off now and our conversation has come to an end. I was choked! Nothing was solved! As I unfortunately had already paid USD 200.00 that they wouldn't refund, we agreed upon holding these funds and looking into maybe joining the following season. That was satisfactory for me. So this season we started to talk again and I looked into the system again. It seems to be well thought through and makes sense. It is quite complex, but I think that is the nature of the beast. I talked to a company that uses Rezdy and asked about their experiences. They were fairly satisfied, but they didn't use the part of the system that I was interested in the most (payments and reporting). So I never managed to get a good look into these parts of the system. I decided not to take a chance. Also the monthly charge is too high. Mind you I had already spent a great deal of time into another system and wasn't up to starting from scratch without really knowing if it worked any better, also considering the higher price. Long story short, I decided not to proceed with Rezdy, when they charged me another USD 199 (this comes up to $ 268 Canadian!!). The prices have gone up as well! So without my consent, without signing up with them they charged that amount and do not want to give me a refund. I should have listened to the RED FLAGS from my encounter with them last season! I would have kept them in mind as another option in case the system I am using right now was failing, but now I am so disgusted that will never go with a company that has such low morals!

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Rezdy


Dear Ursula,

Thank you for your honest review and for bringing this to our attention.

Firstly, please accept our sincerest apologies regarding the below scenario.

After having assessed your full experience with Rezdy, I can definitely assure you and all others reading this review, that this is NOT the Rezdy way nor is this acceptable from our end. Our mission is to empower our customers and ensure they have the best tools to network, trade and thrive while using Rezdy.

Our team will be reaching out to you shortly in hopes to gain a better understanding of what had occurred. Your feedback is valuable to us and will help us greatly in ensuring such things not happen again. Regardless of the outcome, rest assured that Rezdy will be providing you with a full refund of $199.00 USD.

Kind regards,
Simon Lenoir

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Kate Falconer

Great Service

16/02/2017

This is a great product, easy to manage and great customer service, even for a small question they are always so helpful and nothing too much trouble for them. I would recommend this to any small business like ourselves.

Pros

easy to manage

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Brad Mark

Doubled my revenue in 10 months!

16/02/2017

I have struggled with an online opportunity for 8 years...until I found Rezdy! In the first 10 months, I doubled what I did last year in online sales. It's easy to use, simple to understand and gives me excellent tools to grow my online sales and work with new sales partners! Thank you REZDY Team!

Pros

VERY cost effective and simply to use.

Cons

I don't have any cons...it does more than I ever thought I could do.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Rezdy

Just do it! It takes a little bit of time to set it up the first time but I'm talking hours, not weeks. Once you're up and running, it's super simple. Don't let the start up frighten you; every time I needed something or had a question, the Rezdy team has been there for me!

Source: Capterra
Helpful?   Yes   No
Read more
Winnie Shiroma

Rezdy Listens To And Works With Small Businesses

14/02/2017

We are a new, small tour operator working hard to get "the word" out. We chose Rezdy because of their competitive rates. Soon after set-up we discovered how fluid the system works. All my phone and email queries were addressed immediately. But more impressive, Rezdy is a team of caring professionals who listened to us when we pointed out unique situation in our operations and requested if a solution was available. They came back with a solution that worked! Thank you, Rezdy!

Pros

Ease & flexibility of Calendar. Design is well-thought-out and simple.

Cons

Can't think of one yet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Sandra Schober

Great support!

06/02/2017

We have been with Rezdy for about 8 months now and have had lots of support with getting started and along the way! They have responded straight away to emails & phone calls and tried to help whenever they could. I totally recommend this online booking system as it is very easy to use, has great support and is easy for customers to use on our website.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Kenneth Rear

The right solution for small excursion operators.

15/10/2016

The easy to use integration of this online reservation system with my website got me up and selling quick. Now after using the system for a few years i really appreciate the comprehensiveness of the system with a great calendar, communication,catalog, on and on it all works great. I bumped down on ease of use and customer support because i wanted a feature that is not currently available and my feature request hasn't gone anywhere. Overall a great system. Kenneth J Rear www.SitkaAlaskaOutfitters.com

Cons

Need to add ability to hide prices in catalog list view. This way you can track the customers interest without the outside influence of price.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No

Response from Rezdy


Thanks for your review! I sent you some custom CSS lines so you can hide the price on the catalog.

Let me know how you go with that.

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Karen Woods

Glad that I found this Booking Software

15/10/2016

The site is easy to use and works well. They improve layout and functuality occasionally based on clients comments and requirements. If I do have a problem or something is not working correctly, they email back almost instantly and keep me informed and updated until the problem is fixed - I have never had to ask twice. Overall brilliant software that I have already recommended to other businesses

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No

Response from Rezdy


Hi Karen, thanks for your review! And thanks for recommending us, we really appreciate that.

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Robert Wilmot

Rezdy powers El Sol Vida Fun Tours, Jamaica

14/10/2016

Rezdy provides El Sol Vida with its powerful CRM platform made specifically for tour operators. "We could not handle the volume of reservations with seemless pricision 5 star service without Rezdy"

Pros

Users provides Rezdy with the insights to make the platform better.

Cons

I have not found out yet.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Rezdy

Rezdy. If you want to take your tour business to the future!

Source: Capterra
Helpful?   Yes   No
Read more
Morgan MacDonald

Rezdy will bring you customers!

14/10/2016

Rezdy has doubled my customers in the first month of operation. Rezdy is ez to use and has great customer service

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more

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