Rezgo Pricing, Features, Reviews & Comparison of Alternatives

Rezgo Reviews

Rezgo

Tour and Activity Bookings Online

4.67/5 (33 reviews)
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Rezgo provides you with an online booking system that lets you sell your tours and activities through the Internet and receive real-time bookings. You can organize your products, customize your booking website, accept payments, track and respond to bookings, and keep track of your customer information, all in one simple to use system.

In addition, Rezgo gives you the ability to place “Book Now” buttons on any website that can drive customers to your tours and activities. Through our list of growing sales partners we also make your tours and activities available to travelers all over the World.

How much does Rezgo cost?

Rezgo is based on a pay for performance model, which means you don’t pay unless you get a booking. Rezgo charges a 5% processing fee for front-end bookings and 1% for back-end bookings made through your Rezgo account.

Do I need to install anything to run Rezgo?

No. Rezgo is completely online which means you can use the application from any computer that can access the Internet. All you need is a browser like Firefox or Internet Explorer and you’re good to go. You can even access Rezgo using some mobile phones.

What do I need to get started?

You should have your product information handy. If you want to accept payments you should have your merchant payment gateway details available.

What kinds of tours and activities does Rezgo support?

Rezgo supports a variety of tour and activity related products including:

- Scheduled tours that have a specific number of available seats.
- Daily activity tours that have a different starting time.

Some of current members include companies that provide: Guided City Tours, Walking Tours, Whale Watching Tours, Bicycle Tours, Helicopter Tours, Aerial Tours, Adventure Tours, Boat Tours, Hop-on Hop-off Tours, and more.

Do you provide Technical Support?

Yes. We offer a variety of technical support options including a comprehensive knowledgebase and support website, a customer forum, skype, email, and phone.
www.rezgo.com

Rezgo Reviews (33)

Latest reviews

 Great and cheap solution for small businesses

I have started using Rezgo about a month ago. I found them when researching cheap ticketing solutions for tour operators. So far it was the most cost-worthy solution, as Rezgo only charges per booking and has no monthly fees. That's perfect for small businesses like mine. I could easily ...

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Reviewed 9th of March by Peter Althaus

 

 Great Customer Support and excellent features and User Interface

Very Happy with my experience launching my activity business with Rezgo. From sign-up to the integration into our website, Rezgo has provided very strong support. It began with some great automated emails/blogs about different aspects of their system. When I had questions about features and ...

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Reviewed 18th of January by JP Lichman

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Rezgo Screenshots (8)

Rezgo screenshot: Rezgo integrates with 25+ global payment gateways.  Get paid by your customers faster and more securely using Rezgo.Rezgo screenshot: Give your customers a beautiful and simple booking experience.Rezgo screenshot: Access your reports on any device include your smartphone. No apps required.Rezgo screenshot: Use WordPress? Integrate the Rezgo WordPress plugin and add the booking engine directly to your site.Rezgo screenshot: Use the powerful Rezgo rules engine to create dynamic pricing and availability rules.Rezgo screenshot: Get access to data and reports that you need to make important business decisions.Rezgo screenshot: Customize your Rezgo booking engine to match your website using the advanced editor.Rezgo screenshot: Get access to everything you need on your Rezgo Account Dashboard.

Specifications

Intended Users
Freelancers, Large Enterprises, Mid Size Business, Non Profits, Public Administrations, Small Business
Devices Supported
Android, Web-based, Mobile Web App
Supported Countries
Asia, Australia, Brazil, Canada, China, Europe, Germany, India, Japan, Latin America, Mexico, Middle-East and Africa, United Kingdom, United States
Supported Languages
English
Support Options
FAQs, Forum, Knowledge Base, Online Support, Phone Support, Video Tutorials

Rezgo Pricing

Pricing model: Subscription
Free Trial: Available

Rezgo uses a performance based pricing model which means that you don't pay until you receive bookings. There is no set-up fee and no ongoing monthly fee. The base transaction fee is 5% with reductions for volume.

Competitors Pricing

Checkfront

Starting from: $49.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Nitrogen

Starting from: $29.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Regiondo Pro

Starting from: €29.95
Pricing model: Freemium, Subscription
Free Trial: Available (No Credit Card required)

Users who visited Rezgo also visited

Key Features of Rezgo

  • Comprehensive Tour & Activity Data Structure
  • Fully co-branded white label
  • PCI Compliant customer booking engine
  • Front-end and Back-office booking support
  • Multiple Administrative User Types
  • Javascript Content Widgets for easy integration
  • Detailed reporting for manifests, bookings, and revenues
  • Integration with global payment gateways
  • Secure transaction ready XML API with documentation
  • Support for affiliates and resellers
  • Mobile booking support
  • Responsive back-office for use on mobile devices
  • Direct API connection with Viator
  • Email importers for Expedia and Orbitz
  • Calendar feeds for upcoming bookings
  • Webhook notifications for advanced integration

Benefits

Rezgo is a cloud based software as a service (SaaS) booking and reservation system designed for tour and activity suppliers who are looking to increase their revenues and decrease their administrative costs. Rezgo is completely browser based allowing access to bookings, customer information, and reports from any Internet capable computer. The booking interface is PCI compliant, secure, and compatible with the most popular on-line payment systems which means suppliers get paid faster and more securely.

Rezgo also provides a point of sale interface which allows booking agents and staff to enter bookings directly into the back-end. Rezgo is built on top of a powerful, fully transactional, and secure XML API. The XML API is available to every supplier account.

There are no set-up or monthly fees to use Rezgo. Businesses are charged a 5% transaction fee for bookings made through the customer interface or a 1% fee for bookings made in the point of sale. Why not give it a try?

Alternatives to Rezgo

Peter Althaus

Great and cheap solution for small businesses

09/03/2017

I have started using Rezgo about a month ago. I found them when researching cheap ticketing solutions for tour operators. So far it was the most cost-worthy solution, as Rezgo only charges per booking and has no monthly fees. That's perfect for small businesses like mine. I could easily integrate the booking software into my website. They also offered customisation, which I would usually need a web developer for. I also like that they offer a direct booking option with a Facebook App. However I would appreciate an iOS and Android app for the booking management and/or one to use for me as tour operator to list in the store. What's great though is the ticketing system that creates mobile and print versions of the booking ticket. Those can be easily checked in with a QR code scanner. I also created some promo codes that are really easy to maintain in the system. They can be limited and easily created and deleted. The customer support is really great too and usually replied within a couple of hours. The agents were really friendly and offered solutions to my problems with Rezgo or promised to keep an eye on them. One thing that is a slight problem however, is that the payment methods offered are not updated. The ones given in my country (Ukraine) are out of date and when requesting those at those partners, I got a negative reply that they don't operate here. I would wish for a better integration of other payment methods, like Payoneer, that is the easiest available in Ukraine. All together Rezgo helped me focus on my business instead of wasting time with software. Will gladly recommend it!

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
JP Lichman

Great Customer Support and excellent features and User Interface

18/01/2017

Very Happy with my experience launching my activity business with Rezgo. From sign-up to the integration into our website, Rezgo has provided very strong support. It began with some great automated emails/blogs about different aspects of their system. When I had questions about features and processes their customer support was very responsive and helpful. The Rezgo engine is very robust with a ton of functionality that I have yet to explore, but the process of setting-up some initial, simple tours, was very intuitive and easy.

Pros

Funcionality is perfect for the tour and activity business.

Cons

Some of the more complex functions are not as intuitive, but Rezgo suport is very responsive when needed

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
Read more
Lauryn Franklin

Very Organized

22/11/2016

This software is so easy to use and everything is laid out very clearly.

Rating breakdown

Ease of use
Features
Source: Capterra
Helpful?   Yes   No
Read more
Wouter  de Vries

Awesome service and very easy to use!

15/11/2016

The shop itself is very, very easy to use, and the products can be added quickly and without too much hassle. The support is great, I got an adjustment on the template to fit my own website and it looked perfect. Good job guys!

Pros

Easy to use

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Rezgo

Yes, I thin you guys should make your own fully responsive Wordpress theme for tour companies.

Source: Capterra
Helpful?   Yes   No
Read more
Gina Petri

Great Software!

17/10/2016

After endless searching for software that could give us all the features we needed, we were happy to find Rezgo. The software is easy to use, especially for someone who is not very tech savvy. We also are impressed with the excellent customer service. We called a few time with questions and they were answered right away and solutions were explained patiently. We love the professional look of our site and the great service!

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Lawrence Dogah

Excellent Customer Support

12/10/2016

I needed to co-brand my rezgo website with my company colours but I could not do it myself. I contacted rezgo support center and it was done for me within 24 hours. Now I have my company logo and footer information on my rezgo website.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
George Blonsky

GEO Pictorial Wildlife & Landscape Photography Workshops & Tours

08/09/2016

Took me a little while to get my head around the way in which the system works but then again I'm not the most web-savvy techy minded of people.. but.. with the help of the team at Rezgo and referencing their online tutorials I was able to get up and running on their system in no time at all. Set up my tours.. linked my website to the Rezgo booking pages.. and within a week of asking Rezgo had co-branded my booking pages to match my website.. fab..!

Pros

I like how the trips are set up as Inventory Items within which you can have different options which in turn you can customize to your hearts content. As a very small provider of tours, the fact that I can integrate such a powerful online booking system to my own website.. and take advantage of the huge network of outlets being created by Rezgo and the fact that I only pay-as-I-go via a very reasonable commission rate on bookings made is to me priceless as cashflow for a small operator such as I am is a major issue. On top of that, the complimentary co-branding service they offer whereby they match the look of your own website to their booking pages is fantastic... and delivery of which was done in just a few days.

Cons

In all honesty I havent used the system yet for a long enough period of time to have uncovered any pet peeves.. time will tell but so far I have no complaints whatsoever.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jenny Robb

Such wonderful service

05/09/2016

As someone with little technical expertise - and running a very small kayak tour business - the service I have received from Rezgo in setting up my online booking system was incredible. Never would I normally expect a lengthy phone call guiding me through the whole process from overseas. Amazing service.

Pros

The look of the system on my website is superb and whilst it's new and I'm still tweaking, it seems to have a lot of flexibility built into the system. What's even better is that the staff act immediately on receiving an email and work closely with me (client) to guide us to the best way to use the system.

Cons

There was a very minor bug when my webmaster installed the system into our Wordpress site - but Rezgo tech people worked overnight to ensure it was working a.s.a.p.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

9/10

Recommendations to others considering Rezgo

This booking system seems to fit the bill for a tour company like mine - so now I'm going to sit back and wait for bookings!

Source: Capterra
Helpful?   Yes   No
Read more
cecilia thorsoe

New horizons!

31/08/2016

We are very happy to develop the Rezgo booking software in our website. It has given us the possibility to offer our products in a friendly and seamless way and has opened our options to take the company to new horizons.

Pros

The SEO for google.

Cons

you can not entirely customize it

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

9/10

Recommendations to others considering Rezgo

alternatives to customize the system without the html codes.

Source: Capterra
Helpful?   Yes   No
Read more
Fiona Hall

Awesome booking engine!

19/08/2016

Its a very great system to work with and easy to customize. Their turn around time for support is very good and the staff is very friendly and knowledgeable

Pros

I love the fact that you can sign up for free and pay per reservation. The promocode section is great and the overall tool is pretty easy to use. The big plus for me was the fact that they customize you rezgo engine to match your existing profile FREE! I love it.

Cons

It is not built to accept hotel type reservations. It would be cool if the % on each booking was a bit cheaper.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Rezgo

For start up travel agent and tour operator this is your tool.

Source: Capterra
Helpful?   Yes   No
Read more