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Rezgo vs Bokun Comparison

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Overview

Rezgo is a booking and reservation system designed for tour and activity suppliers.

Bokun is a cloud-based booking management solution which enables small to large travel & tourism businesses manage reservations,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from
$

0.01

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from

No info

  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.7

5

4

3

2

1

42

8

1

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

5

4

3

2

1

270

45

7

3

3

  • Value for money
  • Ease of use
  • Features
  • Customer support
97%
would recommend this app

Pros

It began with some great automated emails/blogs about different aspects of their system. When I had questions about features and processes their customer support was very responsive and helpful.

JL

JP L.

I would recommend this company to anyone who is setting up a website that involves booking tours as our experience with them has been fantastic.

LF

Lisa F.

The amazing SUPPORT makes you feel like valued customer, and that REZGO is not out to make a quick buck, but to help your company grow and reach it's goals.

FL

Ferdi L.

Pros

When Bokun launched, I loved the product. It was affordable, solid and easy to implement into my website.

BM

Ben M.

Benefits are to have a software we can rely on, it provides ease of use, it's practical and have the best support we have ever experienced of any partner or platform we have worked with.

DP

Dubravko P.

Once you are familiar with Bokun it's a superb tool and the support team is awesome, always just a few minutes away to help you solve your issues.

CS

Carrie S.

Cons

Our biggest issue with our old website was that we were losing people who are used to finding what they want online and instantly buying it (I tend to be one of those people).

KA

Kyleen A.

One thing that is a slight problem however, is that the payment methods offered are not updated.

PA

Peter A.

Very easy to make mistakes and loose track of customers. If you are a small tour company maybe, but if you are planning to get larger I would look else where.

AR

Anonymous Reviewer

Cons

But when I was faced with a weak checkout UX for our customers and with a bad support, I searched for other solutions.

RA

Ricardo Alexandre P.

Many hasitate knowing that this is not a privately heald software but viator being behind it but I personally can't see why this is something that bad.

AG

Angeliki G.

At the time I was using it, customer support was the worst part of it.

RA

Ricardo Alexandre P.

  • Vendor responds to reviews
  • Last review5 months ago
  • Vendor responds to reviews
  • Last reviewa month ago

Key features

  • Total features20
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Automated Scheduling
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar/Reminder System
  • Categorization/Grouping
  • Central Reservation System
  • Channel Management
  • Commission Management
  • Contract/License Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Support
  • Customizable Branding
  • Electronic Payments
  • GDS/OTA Integration
  • Geographic Maps
  • Group Reservations
  • Inventory Management
  • Inventory Tracking
  • Itinerary Creation
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Multi-Location
  • Online Booking
  • Order Management
  • Package Creation
  • Partial Payments
  • Partner Management
  • Payment Processing
  • Payments Disbursement
  • Price / Margin Management
  • Pricing Management
  • Product Catalog
  • Promotions Management
  • Rate Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Resource Management
  • Summary Reports
  • Third Party Booking
  • Third Party Integrations
  • User Management
  • Vendor Management
  • Waiver Management
  • Website Integration
  • Website Management
  • Widgets
  • Total features52
  • ACH Payment Processing
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Automated Scheduling
  • Billing Rate Management
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar/Reminder System
  • Categorization/Grouping
  • Central Reservation System
  • Channel Management
  • Commission Management
  • Contract/License Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Support
  • Customizable Branding
  • Electronic Payments
  • GDS/OTA Integration
  • Geographic Maps
  • Group Reservations
  • Inventory Management
  • Inventory Tracking
  • Itinerary Creation
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Language
  • Multi-Location
  • Online Booking
  • Order Management
  • Package Creation
  • Partial Payments
  • Partner Management
  • Payment Processing
  • Payments Disbursement
  • Price / Margin Management
  • Pricing Management
  • Product Catalog
  • Promotions Management
  • Rate Management
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real-time Updates
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Resource Management
  • Summary Reports
  • Third Party Booking
  • Third Party Integrations
  • User Management
  • Vendor Management
  • Waiver Management
  • Website Integration
  • Website Management
  • Widgets

Integrations

  • Total integrations5
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrationsN/A
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Bokun logo

Bokun

Great

Reviewed 3 years ago

Great

Pros

All the options, and the conection with Tripadvisor.

Cons

The complexity, it's a lot of steps to get it arranged and set to sell on your own website, compared to for example rezgo.