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Rezgo vs FareHarbor Comparison

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Overview

Rezgo is the online booking platform for tour and activity providers and resellers, offering enterprise-level power and flexibility...

Category Leaders

FareHarbor provides industry-leading online ticketing and booking solutions for tours, activities, attractions, and events....

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

0.01

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

Free

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

51

5

4

3

2

1

41

8

1

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.8

1K

5

4

3

2

1

891

124

16

4

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
96%
would recommend this app

Pros

I would recommend this company to anyone who is setting up a website that involves booking tours as our experience with them has been fantastic.
It began with some great automated emails/blogs about different aspects of their system. When I had questions about features and processes their customer support was very responsive and helpful.
The amazing SUPPORT makes you feel like valued customer, and that REZGO is not out to make a quick buck, but to help your company grow and reach it's goals.

Pros

Probably the best thing about Fareharbor is the absolutely fantastic support. When you need to do or change something, all you need to do is ask and the support team will have it done very quickly.
They care deeply about our success as a business and we feel the love and support from their staff as we grow our business and partnership with their company.
So far I really appreciate the help offered by those assigned to help set up our company w/a new reservation system that we hope will be much more user friendly for both us and our customers.

Cons

Our biggest issue with our old website was that we were losing people who are used to finding what they want online and instantly buying it (I tend to be one of those people).
One thing that is a slight problem however, is that the payment methods offered are not updated.
Very easy to make mistakes and loose track of customers. If you are a small tour company maybe, but if you are planning to get larger I would look else where.

Cons

Also the fact there were so many small mistakes when buiding it, (we've had to ask to fix the same mistake more than one time because one thing got solved but created another problem).
The obvious one complaint is that FH charges customers who make a booking online (on my website for example) a 6% fee, totally seperate and additional to any tax, which adds up.
I thought it was overreaching to think that after submitting my information that I would be up and running in a week. I was gladly proven wrong.
  • Vendor responds to reviews
  • Last review2 years ago
  • Vendor responds to reviews
  • Last review10 days ago

Key features

  • Total features29
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Activity Management
  • Alerts/Notifications
  • Automated Scheduling
  • Barcode/Ticket Scanning
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Central Reservation System
  • Channel Management
  • Communication Management
  • Confirmation/Reminders
  • Credit Card Processing
  • Customer Data Management
  • Customer Database
  • Customer Support
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • GDS/OTA Integration
  • Group Reservations
  • Group Scheduling
  • Inventory Management
  • Invoice Management
  • Mobile Access
  • Mobile Ticketing
  • Multi-Day Booking
  • Multi-Language
  • Multi-Location
  • Online Booking
  • Online Payments
  • Online Ticketing
  • Package Creation
  • Payment Processing
  • Point of Sale (POS)
  • Price/Margin Management
  • Pricing Management
  • Promotions Management
  • Rate Management
  • Real Time Analytics
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Reserved Seating
  • Resource Management
  • Room Booking
  • SMS Messaging
  • Sales Reports
  • Search/Filter
  • Seating Map
  • Social Media Integration
  • Third Party Booking
  • Third Party Integrations
  • Ticket Reservations
  • User Management
  • Vendor Management
  • Waiver Management
  • Website Integration
  • Website Management
  • Total features70
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Activity Management
  • Alerts/Notifications
  • Automated Scheduling
  • Barcode/Ticket Scanning
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Central Reservation System
  • Channel Management
  • Communication Management
  • Confirmation/Reminders
  • Credit Card Processing
  • Customer Data Management
  • Customer Database
  • Customer Support
  • Customizable Fields
  • Customizable Reports
  • Data Import/Export
  • Discount Management
  • Electronic Payments
  • Employee Management
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Event Ticketing
  • GDS/OTA Integration
  • Group Reservations
  • Group Scheduling
  • Inventory Management
  • Invoice Management
  • Mobile Access
  • Mobile Ticketing
  • Multi-Day Booking
  • Multi-Language
  • Multi-Location
  • Online Booking
  • Online Payments
  • Online Ticketing
  • Package Creation
  • Payment Processing
  • Point of Sale (POS)
  • Price/Margin Management
  • Pricing Management
  • Promotions Management
  • Rate Management
  • Real Time Analytics
  • Real Time Reporting
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Reserved Seating
  • Resource Management
  • Room Booking
  • SMS Messaging
  • Sales Reports
  • Search/Filter
  • Seating Map
  • Social Media Integration
  • Third Party Booking
  • Third Party Integrations
  • Ticket Reservations
  • User Management
  • Vendor Management
  • Waiver Management
  • Website Integration
  • Website Management

Integrations

  • Total integrations8
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations14
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite