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Rezgo vs TrekkSoft Comparison

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Overview

Rezgo is the online booking platform for tour and activity providers and resellers, offering enterprise-level power and flexibility...

Category Leaders

A one-stop-solution for Tour & Activity companies to manage their busines online. Get your 14 day free trial & see why hundreds...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

0.01

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

ic-pricetag

No pricing info

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

61

5

4

3

2

1

49

10

1

0

1

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

4.4

225

5

4

3

2

1

148

52

10

6

9

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

Pros

I would recommend this company to anyone who is setting up a website that involves booking tours as our experience with them has been fantastic.
It began with some great automated emails/blogs about different aspects of their system. When I had questions about features and processes their customer support was very responsive and helpful.
Ease of use is what makes it so great, easy to set up and many cool features to manage your small business efficiently, easy to integrate with plugins.

Pros

Infinity number of add-ons and easy to use. Great costumer service, good gateway system and nice interface.
Great Tool with very friendly customer Service - very good assistance in build up the solution.
Fantastic and faultless support at the beginning. Sales team were excellent.

Cons

Our biggest issue with our old website was that we were losing people who are used to finding what they want online and instantly buying it (I tend to be one of those people).
One thing that is a slight problem however, is that the payment methods offered are not updated.
Very easy to make mistakes and loose track of customers. If you are a small tour company maybe, but if you are planning to get larger I would look else where.

Cons

The app has TERRIBLE and limited functionality. We see people that are trying to book all the time and don't - but we have no idea if it's because they can't or just get frustrated and give up.
The checkout cart currency conversion system is a ripoff that just annoys your customers and results in lots of complaints about you over charging them.
Sometimes misunderstanding of the questions, then the answers are not relevant for the questions.
  • Vendor responds to reviews
  • Last review11 days ago
  • Vendor responds to reviews
  • Last review14 days ago

Key features

  • Total features61
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Activity Dashboard
  • Activity Management
  • Alerts/Notifications
  • Appointment Management
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Calendar Sync
  • Central Reservation System
  • Channel Management
  • Client Management
  • Communication Management
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Document Management
  • Electronic Payments
  • Email Templates
  • Event Scheduling
  • GDS/OTA Integration
  • Group Reservations
  • Inventory Management
  • Invoice Management
  • Itinerary Creation
  • Mobile Access
  • Multi-Currency
  • Multi-Day Booking
  • Multi-Location
  • Online Booking
  • Package Creation
  • Payment Processing
  • Price/Margin Management
  • Pricing Management
  • Promotions Management
  • Quotes/Estimates
  • Rate Management
  • Ratings/Reviews
  • Real Time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Resource Management
  • SMS Messaging
  • Search/Filter
  • Social Media Integration
  • Status Tracking
  • Supplier Management
  • Third Party Booking
  • Third Party Integrations
  • User Management
  • Vendor Management
  • Waiver Management
  • Website Integration
  • Website Management
  • Total features52
  • API
  • Access Controls/Permissions
  • Activities Booking
  • Activity Dashboard
  • Activity Management
  • Alerts/Notifications
  • Appointment Management
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • CRM
  • Calendar Management
  • Calendar Sync
  • Central Reservation System
  • Channel Management
  • Client Management
  • Communication Management
  • Customer Database
  • Customer History
  • Customer Support
  • Customizable Branding
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Document Management
  • Electronic Payments
  • Email Templates
  • Event Scheduling
  • GDS/OTA Integration
  • Group Reservations
  • Inventory Management
  • Invoice Management
  • Itinerary Creation
  • Mobile Access
  • Multi-Currency
  • Multi-Day Booking
  • Multi-Location
  • Online Booking
  • Package Creation
  • Payment Processing
  • Price/Margin Management
  • Pricing Management
  • Promotions Management
  • Quotes/Estimates
  • Rate Management
  • Ratings/Reviews
  • Real Time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Reservations Management
  • Resource Management
  • SMS Messaging
  • Search/Filter
  • Social Media Integration
  • Status Tracking
  • Supplier Management
  • Third Party Booking
  • Third Party Integrations
  • User Management
  • Vendor Management
  • Waiver Management
  • Website Integration
  • Website Management

Integrations

  • Total integrations8
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations13
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite