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Value for money rating
4.7
/5
52
Price starts from
0.01
Per month
What users say
PA
Peter A.
SB
Shirley B.
Price starts from
200
Per month
Pricing model
Free trial
Price starts from
48
Per month
Pricing model
Free trial
Price starts from
40
Per month
Pricing model
Free trial
Price starts from
0.01
Per month
Pricing model
Free trial
Price starts from
299
Per month
Pricing model
Free trial
Jamo B.
Sports, 1-10 employees
Used daily for 2+ years
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Amazing
We have been using Rezgo for many years and are extremely happy and satisfied with our choice of online booking platform. It is super simple to use, easy to learn and understand, easy to add new inventory, easy to set up Gift Cards which can be used for bookings, really simple to navigate and just a great system to use. If ever we are stuck with something, we send a support ticket in and the replies...
It woud be nice to be able to simply offer a % discount code. Discounted price codes can be set up under rules but it is time consuming and doesnt allow a blanket % discount on a single or multiple inventory items
Hi Jamo, Thank you so much for your feedback! We work hard to provide quick and efficient support to our valued clients so it's great to hear you have had a positive experience. Our Rules feature allows you to set up discount codes by a % so we are happy to discuss this with you directly. Thank you again!
Anonymous Reviewer
Verified reviewer
11-50 employees
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This software is ok if you are a small business, but if you are planning on expanding in any way I don't recommend it. They recently changed over to a new platform and have been emailing us loads of emails saying a change is coming and that "there is nothing you need to specifically do". Then I wake up on Oct 1st and all the images on my website are down for a full day and we are not a small tour company....
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Since you posted the same review on Capterra, I'll respond in a similar manner. I'm sorry that you were not satisfied with your customer service experience. We try very hard to provide the best possible customer support we can, but occasionally we fall short and when that happens, we take responsibility for our actions. That said, we expect that Rezgo members also take responsibility for their actions....
Liz T.
Hospitality, 11-50 employees
Used daily for 1-2 years
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We are able to offer tour booking services to our guests even though our new property management system does not have it integrated. This is a major part of our business and until we found Rezgo we were not sure how to continue without major surcharges or complicated systems! We are so happy because Rezgo does exactly what we need!
I love the flexibility that this product allows for - from keeping the cost low for us (1% is significantly lower than other products with same abilities) to being able to edit items easily once they are uploaded. The system is easy to keep up to date independently and customer service is always responsive and helpful when we need it.
Nothing! It would be great if it could be integrated with our property management system but until then, there is nothing more that we could want.
Hi Liz, Thank you so much for taking the time to leave us this wonderful review. We pride ourselves at Rezgo for our customer support and flexibility to suit your business, so it's great to receive your comments. Thank you from all of us at Rezgo!
Peter A.
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I have started using Rezgo about a month ago. I found them when researching cheap ticketing solutions for tour operators. So far it was the most cost-worthy solution, as Rezgo only charges per booking and has no monthly fees. That's perfect for small businesses like mine. I could easily integrate the booking software into my website. They also offered customisation, which I would usually need a web...
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Ferdi L.
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- REZGO is not an just another product in a 'box', or application you simply download- it's getting a 'complete company's team of experts' on your side to help you sell your tours/activities online. Even-though the REZGO applications & booking reservation system is revolutionary, easy to use and extremely innovative- it's the 'people' behind and 'in-charge' or REZGO that make it the BEST system...
- Focused on scheduled fixed availability (eg.tours), and not trying to please all 'bookable' products - No subscription fees, and offer a wealth of knowledge support forums/tutorials. - Easy to use, powerful Point of Sale - Customizable branding
- Vendor accounts can only sell tours on the front-end and only sell using credit card payment - Performance based pricing module can work out quite expensive on items with high prices. (But Rezgo is willing to negotiate reductions if volume booking
Lisa K.
1-10 employees
Used daily for less than 6 months
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The one benefit is that I will be sourcing someone to create a similar product but with multi day capabilities.
Love the look, the layout and ease of use. The front looks beautiful, clear. Pricing tiers easy. Great system but......
Does not have multi day booking capability which is so frustrating! Having that main feature for a tour operator so people can book multi days is a must have feature... can not believe that that feature is not standard. Would hope in the future that they add it as with any good software company you strive to improve your product.. e.g. Apple and Microsoft.
Thanks for the review Lisa. We certainly appreciate your feedback. As we mentioned to you in several email messages and support chats, the functionality you are looking for is not supported in Rezgo and we don't plan on adding it. Rezgo is ideally suited for day activities, excursions, and tours not complex custom built multi-day trips. I'm sorry we were unable to clearly articulate this to you in our many messages back and forth. In either case, I hope you find a solution that works for you!
Shirley B.
Hospitality, 1-10 employees
Used weekly for 1-2 years
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Right now, Rezgo support is helping connect API to Viator.
I like that it's easy to navigate for booking tours. It's easy to run reports. It's easy to create new tour products and pricing tiers.
I wish it would automatically send out invoices to partners as soon as a customer checks in.
Hi Shirley, Thank you for taking the time to share your comments with us! It's great to hear you've found the system easy to use. We are always working on new functionalities at Rezgo, so we are happy to discuss specific features that would be beneficial for your business.
Fiona H.
Hospitality, 1-10 employees
Used daily for less than 6 months
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Its a very great system to work with and easy to customize. Their turn around time for support is very good and the staff is very friendly and knowledgeable
I love the fact that you can sign up for free and pay per reservation. The promocode section is great and the overall tool is pretty easy to use. The big plus for me was the fact that they customize you rezgo engine to match your existing profile FREE! I love it.
It is not built to accept hotel type reservations. It would be cool if the % on each booking was a bit cheaper.
Mangirdas B.
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Thanks to Rezgo for good reservation system, our company running adventures tours in India , India country is Incredible very attractive for the tourist but not attractive for the business, it can be very hard to manage the small things : guides, transport, hotel bookings, employees .... in past we taking bookings true e-mail what it cost us loosing so many costumers as we cannot afford to replay on time plus the time difference in world, as our clients from any country. So now i don't need to wary as can be done in few minutes wit rezgo booking system , plus we only pay for successful booking and we don't have to pay and save on high monthly fees from other booking systems . Thanks Rezgo and highly recommendable by www.gurujourneys.com
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Thank you Mangirdas. We try to do our best. All the best and let us know if there is anything we can do to help.
David T.
Used daily for less than 6 months
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Easy to set up your tours. The ability to adjust pricing for different time periods. The ability to control how many bookings can be made The customisation for your website offered by rezgo.
Customization does not extend to mobile responsive site. Can have people pay deposit but no follow up for full amount meaning you need to use other payment methods.
Luka N.
Leisure, Travel & Tourism, 1-10 employees
Used daily for less than 6 months
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Easier to manage our business and easier for customers to book our tours directly
Ease of use is what makes it so great, easy to set up and many cool features to manage your small business efficiently, easy to integrate with plugins
commission charge seems a bit high for direct reservations and through OTA's. Everything else is great about rezgo, highly recommended.
Scott W.
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We researched many booking platforms before deciding that Rezgo was the best solution for us. The customer service has been excellent and we're excited to have so many features available without having to purchase an expensive 'gold' package, like other services offer. Vayando connects curious travelers with micro-entrepreneurs all over the world, so it's important to have a robust and easily-managed booking platform, which we've found in Rezgo.
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Thanks for the feedback Scott. We certainly appreciate the positive words. If you need anything, don't hesitate to let us know.
Anonymous Reviewer
Verified reviewer
Hospitality, 201-500 employees
Used weekly for less than 6 months
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We needed a system that allowed us to quickly setup sites for specific clients to book activities and manage payment securely. This also needed to allow us to manage blocks and inventory. We are now able to respond much faster to client requests with a polished, professional site.
Very easy to get up and running, nice customization options and intuitive user interface-front and back end.
High per transaction costs-this is tough for us when competing with so many other online booking systems; margins are thin and this makes it hard to stay competitive in pricing.
Mike J.
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We chose Rezgo as it allows for a lost cost high quality option for us to manage online bookings. The integration with our own website means we can offer a seamless booking experience for our clients
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Federico Z.
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Pros : , Convenient easy to set up the tours, quick and cheap comparing with another booking on line services. Cons: The design is simple and basic and the colors and typography are pretty rude, take time to understand how it works, slow customer service. The service is convenient and works perfectly.
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