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rezStream
4.7
(113)

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Hotel property management software

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rezStream Pricing

Pricing overview

Value for money rating

4.7

/5

113

Price starts from

40

Per month

Per Feature

Pricing options
Free plan
Subscription
Free trial

Pricing details

Flat rate, from $7 to $13 per room per month. Minimum of 5 units.

What users say

Great system, great team, great pricing, great features.
You can customize the system to best fit your business model, you can easily add and remove units, change pricing, etc.

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Reviewers who mentioned pricing said:

DD
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Dana D.

Leisure, Travel & Tourism, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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rezStream has been great for our business.

Reviewed 2 years ago

With the exception of the credit card information issues, our experience with rezStream has been awesome. I love the fact that we can call a phone number for technical support and talk with someone knowledgeable with no language barriers. They always resolve any issues we have.

Pros

We have used rezStream for years. Several years ago we switched over to the cloudbased system. Our database was transferred to the new system and we have been on it ever since. The cloud based system is expensive, but it is much safer because the data is stored in the cloud and we don't have to worry about backing up our system any longer.

Cons

I like the fact that it integrates with Booking.com and Expedia and that works pretty well. The part that I HATE about rezStream is the credit card part. We have to pay a separate fee for a service to store the credit card information for the reservations from the 3rd party booking sites like Expedia and Booking.com. We also have to pay for storing the credit cards on the reservations that we book...

Vendor response

Thanks for the review Dana. we do offer a much more seamless solution for the credit cards so be sure to reach out and we can talk about that. We appreciate the feedback and glad you are happy overall with rezStream Cloud!

TH
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Tina H.

Hospitality, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Resort owner

Reviewed 7 months ago

Being a first time business owner rezstream has been a lifesaver. The reservation system software is very simplified! They have excellent customer service, which is very important to me! Thank you for being part of our new adventure September 30, 2023 will be our one year anniversary of being a Resort owners!

Pros

How simplistic the program is and customer service

Cons

The only thing I would say is, I would like to be able to have the option of texting my guests without an additional cost right on the people tab. and to be able to send mass of text or email (letter) and to add a document from my person files to all currently active guests!

Vendor response

Thanks for the awesome review, Tina! We strive to make a simple, yet powerful reservation system so glad that you are benefitting from that. We also appreciate the feedback. Stay tuned for upcoming releases and as always, let us know if we can help in any other way!

AW
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Ann W.

Hospitality, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Rezstream at the beach!

Reviewed 2 years ago

I've always had an excellent business experience with the team. I've been a customer for 21 years! I do not remember a negative exchange. The team is always there to help when needed. The product is great and the price is right.

Pros

I've used it since 2000 - way before the cloud. Managed a ski resort at that time with lodging. When I moved to the beach, signed us up here. Really LOVED the old restream. We upgraded after Hurricane Harvey and learned to work with the cloud version. The product does what we need it to do and the sales and support team there are very open to suggestions for updates and new features if we need something. We LOVE the credit card integration! That was a game changer at our property!

Cons

Sometimes there is a long wait for reports to load and I miss some of the old reports. We've learned to work with this. I've been told the slowness is due to our internet, but I have loading problems even when we have full strength bandwidth coming in. Should be faster, in my opinion.

Vendor response

Hi Ann. Thank you so much for being such a loyal customers! It's partners like you that make us successful. We'll continue to work on the system and make it even better. Thanks again and as always, let us know if we can help with anything else!

ZK
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Zwaantje K.

Leisure, Travel & Tourism, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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User friendly, safe, easy customization, making our work so much more easy and efficient!

Reviewed 7 years ago

We upgraded from Rezstream Professional to Rezstream Cloud and it's really nice! we can access it from any location as it is web based, so if I need to check something while working at home; no problem. The occupancy map is our starting point and it gives us a clear overview who is staying where; if you want to see specifics on one of your guests; just click on the booking and all information that...

Pros

User-friendly, safe, lots of possibilities to customize. occupancy map shows availability and blocks very efficiently Communicates without issues with the booking engine and also here you can adapt things to fit your business model

Cons

That it takes a few clicks before getting to the notes of the guest; where special requests or specifics are located. it would be nice to see this information 'earlier'

Sa
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Susie and Bryan H.

Hospitality, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Rezstream getting better for resorts

Reviewed 5 years ago

We have been able to manage our guest list, revenue, and booking/rates with relative ease. The online booking is fantastic. Automatically generated emails for guests really reduce our constant attention to the computer, allowing us to focus on our guests.

Pros

Rezstream cloud is an excellent resort operation software, with good communication tools and scheduled email options. The day to day useability takes a little practice, but the ability to post online availability and online booking offers us a huge advantage over others who don't take online reservations. Their development team continues to make improvements for a resort operation ( I think it was originally designed more for B&B/hotel use). I especially appreciate the automatic cloud data backup.

Cons

The cost is high for a small operation like ours. And the reports are a little clumsy.

GL
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Gayle L.

Hospitality, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Review

Reviewed 2 years ago

I think that the monthly charges for the software and for Marketing are too expensive. The software is too slow, making changes takes way too long.

Pros

The reservation and reports are easy to use

Cons

Way to slow to update changes made on our end

Vendor response

Hi Gayle! Thank you so much for the review and feedback. We'd love to learn more about the slowness you are reporting. If you could please email support and mention this review, we'll check out the system. We are not getting that feedback from others so just want to check. Thanks again and as always, let us know if we can help with anything.

KP
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Ken P.

Hospitality, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Venice Beach Villas

Reviewed 2 years ago

Fantastic. The support team as Rezstream is second to none.

Pros

User Friendly. Quick and easy to navigate

Cons

Adjusting pricing for different seasonal rates is a hassle

Vendor response

Thank you for your review Ken! We're glad that you are enjoying the system. I know our team is working on the rate setup and how to make that easier. Thanks for being a rezStream customer and as always, let us know how we can help!

JB
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John B.

Hospitality, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Good Value & Service

Reviewed 2 years ago

Excellent!

Pros

Easy to use from many different devices. Reports well and helps make it easy to use.

Cons

No complaints, very good and easy to use. Reports well and on multiple devices!

Vendor response

We appreciate your review John and thank you! Love to see that you're benefitting from the team's efforts to make it easy!

sr
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sallie r.

Hospitality, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Happy customer

Reviewed 2 years ago

It’s Been good because it eliminates the stress of double bookings.

Pros

Happy customer…Using restream eliminated double bookings at our very small B&B.

Cons

It’s just another little expense out of our operating budget but that’s not Restreams problem. It seems like everybody gets a little tiny piece of the profit, but I guess that’s the cost of doing business.

Vendor response

Thank you for the review Sallie and for being a rezStream customer. As always, let us know if/when you need any support.

WM
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Wendell M.

Hospitality, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great system, great team, great pricing, great features

Reviewed 2 years ago

great team resolves problems and issues quickly and professionally, talented helpful staff of designers and problem solvers

Pros

The best booking engine and website design out there

Cons

Would like an additional option for the booking processing company like CMS

TC
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Teresa C.

Hospitality, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Perfect solution

Reviewed 4 years ago

I’ve been thrilled with this product and it’s cost is reasonable.

Pros

Everything. Ease of use, reporting, and value.

Cons

No negatives to mention for this product.