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Online event registration software

(1)

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rsvpBOOK Features

Features Summary

Functionality

4.6

/5

40

Total features

39

3 categories

rsvpBOOK features

Alerts/Notifications
Attendee Management
Attendee Tracking
Badge Management
CRM
Calendar Management
Class Registration
Conferences/Conventions

Common features of Event Management software

API
Activity Dashboard
Agenda Management
Alerts/Notifications
Attendee Management
Audience Engagement
Badge Management
Barcode/Ticket Scanning

Price starts from

50

Per month

Flat Rate

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

4.6

/5

40

Price starts from

50

Per month

Total Features

39

Unique features

  • Room Block Management

  • Customizable Reports

Functionality

4.5

/5

5.1K

Price starts from

0

Total Features

56

Features in Common

32

Unique features

  • Ticket Reservations

  • Sales Reports

  • Event Management

  • Employee Management

Functionality

4.7

/5

2K

Price starts from

ic-pricetag

No pricing info

Total Features

93

Features in Common

35

Unique features

  • Video Streaming

  • Event Tracking

  • Live Chat

  • Third-Party Integrations

Common rsvpBOOK comparisons

Reviewers who mentioned features said:

KZ
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Karen Z.

Religious Institutions, 1-10 employees

Used other for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great choice for small non-profit with few small conference events per year.

Reviewed 3 years ago

This solved our problem with our prior software being sunset and having the only other option be to used the more expensive flagship product. So I went shopping, compared about 10 options and settled on rsvpbook. Very happy with it. Cheaper products are much less robust. We register people for two conferences a year with breakout groups and hired speakers. One draws about 100 participants and the other 50.

Pros

The biggest benefit for us was the small percentage of registration fee because our conferences are over Memorial Day weekends and cost $500-$600. Calculate any other website's transaction fee for that large a price and the transaction fee will be substantially more. On top of that we use PayPal for settling credit cards and we benefit somewhat from their volume which affects the charges the credit...

Cons

As someone else mentioned, the email editor is initially confusing but I just noticed at the top there are instructions for importing a word document without problems. Yay! You can also edit the HTML to tweak things. You can add graphics and flow text around them. But I haven't figured out how to get a little margin between the graphic and the text. I noticed the banner manager, where you put your letterhead, seems to apply across the application so if you want to change the letterhead for just one temporary purpose, you need to put it back when you're done to avoid affecting everything else that uses letterhead. Like anything, there's a learning curve, but you can pick up how rsvpbook works quickly by trying things and testing to see the interplay.

LR
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Lenore R.

Nonprofit Organization Management, 1-10 employees

Used weekly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Three time user

Reviewed 7 years ago

Checked out rsvpBOOK 5 years ago to support registration for a 3 day high school reunion event. They were extremely accommodating about our non-profit status in pricing and their customer service was excellent. Used the product again for a complicated golf tournament registration a few years later and representatives were again wonderful about helping to set the program up to do what we wanted. ...

Pros

Relatively easy to set up and the reporting tools are very useful. I am able to use their standard reports or set up custom ones that can be accessed by more than one person - which allows for delegation of event activities.

Cons

The limits on sizing of photo banners and placement of logos - at least in the version that I have been using.

CM
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Candice M.

Nonprofit Organization Management, 501-1,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easily customizable, robust tool for event registrant assignments, reports, and communication

Reviewed 8 years ago

I'm in my fourth year of using rsvpBook to manage an average of 900 volunteers who register with us each year. Our event is a 2-day dental clinic that moves to a different city in Arkansas each year, and dental/medical professionals are needed as well as lay volunteers. About half of our volunteers return every year, and about half are new each time. Most of our volunteers have day jobs as well,...

Pros

Ease of use; customizability; responsive, friendly, and knowledgeable staff; compatibility with Excel and email; repeatability.

Cons

Can't think of a thing.

VF
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Vonzella F B.

Nonprofit Organization Management, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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RSVP Meeting Registration

Reviewed 8 years ago

Many family members were impressed with the registration system. It really was quick to get it up and running which was amazing with all the variations we wanted. The software has a lot of flexibility and can accommodate just any registration idea.

Pros

Ease of adding all the special features we needed like different categories of registration, merchandise selling, flexible donation, installment payments, etc. Sharing reports with other admin members was also a big help. Great support to help me get it going (website help instructions and called in). The reports and email features were amazing. The non-profit accommodation was a big plus.

Cons

I really don't think the password feature was helpful for us. No one really used it to go back to a registration, but many members found it confusing. Administrator had to make all the changes. It would be great if that can be turned off it you didn't want to use it.

RO
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Ralph O.

Nonprofit Organization Management, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Conference Registration Made Easy

Reviewed 7 years ago

We have used rsvpBOOK for several year to automate the registration and related functions for our conference, and it has been a real boon for us. We are all volunteers, many of whom have limited technical savvy, yet we have easily trained our members to successfully manage the event using the web site tools. the attendees comment about the ease of use and the functionality. From the administration...

Pros

Easy of use, technical support, low cost.

Cons

I look forward to the development of a smartphone app that will be available to attendees for them to easily manage their schedule for our conference.

KB
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KRISTA BELLE M.

Leisure, Travel & Tourism, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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RSVP Book Review

Reviewed 8 years ago

They are very helpful and can assist you in customizing a site that works for your event. Our event continues to grow and change so this is very helpful.

Pros

Ease of creating the site, customer service, reporting capabilities, easy to obtain the necessary information from our vendors, and as you learn the software it becomes easier for me to update on my own.

Cons

The confirmation page once someone has already registered - if I make a change it should be able to say thank you for updating...instead of sending a NEW confirmation email. It is confusing to our vendors.

SS
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Scott S.

Hospital & Health Care,

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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RSVP for Training Registration

Reviewed 8 years ago

We utilize RSVP to register all of our learners for training classes. Registration is quick, we can track all that attended and lastly, we use the custom reports (which is very easy to use) as our database of all trained users.

Pros

The ease of creating events as well as the ease of our learners self registering for the classes. We can easily check the registration and mark attendance from a smartphone or tablet.

Cons

Not much!

AD
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Amy D.

Biotechnology, 11-50 employees

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Awesome support!

Reviewed 7 years ago

My review comes from a point of view of having used RSVPbook for many years... though there are some areas that become easier with experience, and every year there are improvements (as RSVPbook will take feedback and make the improvements... giving customers a voice), I can't say enough about how flexible and AWESOME their support team is to assist and help find solutions if the customer runs into any challenges or simply has a minor questions; the response time is almost immediate!

Pros

flexible and a wide variety of functionality... and of course the reports and tips!

Cons

sometimes a bit cumbersome.

DW
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Donna W.

Hospital & Health Care,

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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RSVPbook.com User Review

Reviewed 8 years ago

RSVPbook.com has been very beneficial to meeting the needs of our company. It has enabled us to manage our 5000 plus employee populations' educational tracking and course scheduling requirements.

Pros

The highly responsive and accessible Tech support. The ease of use of the system.

Cons

Desire to manipulate the data into more useful reports without much effort. And it's compatibility with Microsoft Access program.

LM
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Lori M.

Nonprofit Organization Management, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Superb Customer Service and Great Features that are easy to use!

Reviewed 7 years ago

We have used rsvpBook for many years for our registration system. The customer service is phenomenal - they are VERY responsive and easy to work with! The system is very easy to use and navigate. The reporting capabilities and the wizards for creating the registration are helpful. They can even customize specific pieces to meet customer needs!

Pros

Customer service! Easy to use and navigate

Cons

No cons were added to this review

AO
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Amanda O.

Renewables & Environment, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great value and functionality for the cost! Perfect for small non-profits!

Reviewed 7 years ago

I've used RSVPBook for two conference events thus far and have been really thrilled with the flexibility and functionality of the site given the costs. No start up costs, no hidden fees. It's perfect for organizations who need to filter registrants, sign up for multiple events, purchase additional items, and share information all in one place. It's a bit tricky to figure out, but customer service is super helpful and responds via the 'chat' feature within seconds. The final event site is a bit dated in terms of design and can feel a bit clunky, however, again for not having startup costs and large starter fees, this is by far the best site I've found.

Pros

Cost. I can take as much time as I want to set things up without being charged- I'm only charged when people register. The fees are reasonable, particularly in light of the functionality. Customer service is also stellar.

Cons

The overall design is certainly dated- like mid-90's powerpoint themes. The administrative dashboard is also a bit tricky to navigate- not very user-friendly. The File cabinet is awful.

DV
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Dick V.

Nonprofit Organization Management, 501-1,000 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Fantastic database platform; used for past 4 years!!!

Reviewed 8 years ago

Can't thank Nelson and all of you at RSVP for development of this wonderful database info management resource!!! AND, on behalf of Mission of Mercy organizations all over the country, I am most grateful and appreciative of your support and donation to our efforts!! You may want to financially consider restructuring this support to bill us at market rates and then make a dollar donation to each MOM entity vs. a simple rate reduction. Not sure if the IRS would question, but your finance guru could advise!!

Pros

Functionality and usability for someone not tech oriented for database management!!

Cons

It doesn't anticipate what I need, want, dream of!!!LOL Sometimes it takes me a few minutes to think in the context of RSVP to get myself to a place where I want to accomplish a task. The more I use it the easier it is to achieve mobility; repetition is the key to knowledge!!! I know you guys work very hard to develop tools that would be intuitive to us non-tech folks, and that has to be very difficult place for your brains to go!!!!!

CD
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Cynthia D.

Education Management, 11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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rsvpBOOK - best company to work with EVER!

Reviewed 8 years ago

The Christa McAuliffe Technology Conference (CMTC) in New Hampshire is a 4-day event with Monday PreConference and 3 full conference days. We have multiple session types along with multiple registration fees and deadlines. rsvpBOOK has kept up with our needs since 2010.

Pros

The best part of this software is the technical support provided by the rsvpBOOK staff. They are professional, responsive, knowledgeable, and fun! The software has grown in its complexity over the years, but the support staff is always very helpful and patient in assisting with tasks you likely do only one time per year. The software is flexible, provides historical data over time, can be customized at a reasonable cost when needed, and continues to improve and add features.

Cons

Along with the improvements came a cost increase, certainly reasonable, but not the bargain it used to be for non-profits.

JG
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Jenny G.

Hospital & Health Care,

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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L.O.V.E. R.S.V.P.

Reviewed 7 years ago

Our association has been using RSVP for our events since 2012 and it's a lifesaver! Every year our spring conference is more efficient and registrant-friendly because of the RSVP features we discover and employ. Their expertise and technical support is top notch, too! We can always count on Nelson and John to make our registration experience and reporting on the back end most effective. THANKS, RSVP!

Pros

Multiple features and amazing tech support

Cons

Sometimes there are multiple layers to the same feature so I have to go in and click options in more than one section to ensure the setting is correct.

DW
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Dotty W.

Retail, 11-50 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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rsvpbook review

Reviewed 8 years ago

We have used this software for arts and creative events since 2013. Most of our events have from 20-120 registrants. For events on very small scale to larger scale it works very well.

Pros

It has so many features built in that make it easy to set up and operate and when you don't know what to do, help is easily accessible. I can change and manipulate registrations as needed. I appreciate the email features, and sales and sessions information, that is readily available.

Cons

Sometimes my registrants don't save at bottom as they don't scroll all the way down or check off a required field and get confused, but I can usually help them with that and it gets resolved. If I have an event that is multiple weekends or on multiple days, it is hard to enter that into the form.

DC
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Danielle C.

1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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VPA rsvpBook review

Reviewed 8 years ago

Overall, it has been helpful software but there have been glitches before where it emailed recipients multiple times, it sent an email out at a wrong time, and it RSVPbook was down and we had to call in to RSVPBook to tell them. Nelson has been helpful when we have had to call in.

Pros

Nice to use to set-up registration links online and manage attendance and tracking.

Cons

It can be a little confusing when editing and creating email templates within email wizard.

LJ
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Leasha J.

Information Technology and Services, 51-200 employees

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great product and wonderful customer service!

Reviewed 8 years ago

We had a homegrown registration system that was very hard to configure and restricted us with what we could do. We made a list of features and when we spoke to rsvpBOOK they had everything we needed, wanted and more! They were very helpful with setting up the system with us and fast to respond to any questions and requests we've asked them for.

Pros

Ease of use! And the amount of features they have out of the box. It is so easy to set-up and it makes our registration process seamless. There is a ton of additional functionality beyond the form, you have the ability to easily create and customize reports, print name tags, etc.

Cons

I can't think of anything, we have been extremely happy with using rsvpBOOK!

CH
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Cecilia H.

Education Management, 201-500 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Anchorage AEYC

Reviewed 8 years ago

Our experience has been good and we have always had excellent support. Both Nelson and John have been very helpful.

Pros

Having all the information in one place. Reports are wonderful.

Cons

It has been a year so I don't remember any problems with the software. Get ready to setup a new event so we can't let you know than. Thanks!

RH
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Ronald H.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Five year user

Reviewed 7 years ago

I've used rsvpBOOK for our annual event with 1000 volunteers. The initial setup can be very time consuming for an event with many categories. The online resources, email opportunities and chat help are very helpful in understanding the many features and answering questions. Copying the template from one year and reusing a second time with needed changes will significantly reduce your setup time. I am very happy with this software.

Pros

No pros were added to this review

Cons

No cons were added to this review

JC
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Jim C.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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RSVPBook is a bargain for the services they provide

Reviewed 8 years ago

We've been using RSVPBook for our annual conference for 5 years now, and we have nothing but positive things to say about their service. Setup is easy, navigation is clear and logical, managing the registrations is straightforward, and the customized reports are simple to build. The cost is dramatically less than the previous service we used.

Pros

No pros were added to this review

Cons

No cons were added to this review

RO
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Ralph O.

Nonprofit Organization Management, 11-50 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Gulf Coast Elder Abuse Conference

Reviewed 8 years ago

Great customer service, easy to learn interface; produces great comments from our registrants and from our volunteers who administer the system.

Pros

Capacity to collect and manage data.

Cons

So far, nothing to dislike.

EK
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E K.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Review on RSVP

Reviewed 7 years ago

A great company, use for several conferences, ease of use, set up and reporting all great. The RSVP team is a great group, responsive to updates and needs.

Pros

No pros were added to this review

Cons

No cons were added to this review

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Verified reviewer

Information Technology and Services, 201-500 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Preparing for my Wedding with rsvpBOOK!

Reviewed 6 years ago

It is simple and informative site which let's you create your event.

Pros

Easy to setup the event details, provides all necessary information needed to inform the guests. Worry free reservation and Exciting to use for my other special occasions. Up to date notifications of the count for the registered participants.

Cons

I dont see a downside for this applications. Because it is very understandable and easy to navigate. Even the non-tech peeps.