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Salesforce Sales Cloud vs Batchbook Comparison

Overview

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud helps...

Batchbook’s social CRM is designed to help businesses maintain a high level of personal touch with their most important customers.

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$25.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$35.00/mo.month
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

5

4

3

2

1

8,180

5,507

1,332

235

135

  • Value for money
  • Ease of use
  • Features
  • Customer support
95%
would recommend this app

4.4

(6)

5

4

3

2

1

3

3

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
100%
would recommend this app

Pros

Excellent experience when user adoption is high, like warm results is adoption is moderate or low. Requires management commitment to drive user adoption and a high level,of organizational commitment.
A CRM so wonderful, that provides you with on demand features, according to your needs. It is relatively easy to use and thus, has a good community of users and sales people who can work with it.
Overall Salesforce is a great help to the group I use it with. It lets us track opportunities as they come in, assign them, add people to them, track win rates, etc.

Pros

Not enoughreviews yet

Cons

The new lightening version of this software if AWFUL. Leave the original as is this new version is just confusing and makes NO sense.
I hate that all the offers don’t show u less you are really specific in your search. I also hate they my company is really doing away with the software.
As a user at a startup, once you have made a lot of decisions with the CRM, it is hard to backtrack. But that is a company problem not a software problem.

Cons

Not enoughreviews yet

  • Vendor responds to reviews
  • Last reviewa day ago
  • Vendor responds to reviews
  • Last reviewN/A

Key features

  • Total features63
  • API
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Approval Process Control
  • Budgeting
  • Business Intelligence
  • Campaign Management
  • Campaign Planning
  • Case Management
  • Collaboration Tools
  • Commenting
  • Configurable Workflow
  • Contact Database
  • Contact History
  • Contact Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Custom Fields
  • Customer History
  • Dashboard Creation
  • Data Capture and Transfer
  • Data Visualization
  • Drag & Drop Interface
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Event Tracking
  • Filtered Views
  • Follow-up Scheduling
  • Forecasting
  • History Tracking
  • Inbox Management
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Microsoft Outlook Integration
  • Mobile Integration
  • Multi-Campaign
  • Multi-Channel Marketing
  • Multi-Currency
  • Opportunity Management
  • Partner Management
  • Performance Reports
  • Permission Management
  • Pipeline Management
  • Pipeline Reports
  • Preview Functionality
  • Projections
  • Prospecting Tools
  • Quote Management
  • Real Time Notifications
  • Reminders
  • Reporting & Statistics
  • Sales Analytics
  • Sales Forecasting
  • Sales Reporting
  • Sales Tracking
  • Social Media Integration
  • Task Tracking
  • Territory Management
  • Version Control
  • Workflow Management
  • Total features2
  • API
  • Activity Dashboard
  • Activity Tracking
  • Ad hoc Reporting
  • Approval Process Control
  • Budgeting
  • Business Intelligence
  • Campaign Management
  • Campaign Planning
  • Case Management
  • Collaboration Tools
  • Commenting
  • Configurable Workflow
  • Contact Database
  • Contact History
  • Contact Management
  • Conversion Rate Optimization
  • Conversion Tracking
  • Custom Fields
  • Customer History
  • Dashboard Creation
  • Data Capture and Transfer
  • Data Visualization
  • Drag & Drop Interface
  • Email Templates
  • Email Tracking
  • Engagement Analytics
  • Event Tracking
  • Filtered Views
  • Follow-up Scheduling
  • Forecasting
  • History Tracking
  • Inbox Management
  • Lead Distribution
  • Lead Management
  • Lead Nurturing
  • Lead Scoring
  • Microsoft Outlook Integration
  • Mobile Integration
  • Multi-Campaign
  • Multi-Channel Marketing
  • Multi-Currency
  • Opportunity Management
  • Partner Management
  • Performance Reports
  • Permission Management
  • Pipeline Management
  • Pipeline Reports
  • Preview Functionality
  • Projections
  • Prospecting Tools
  • Quote Management
  • Real Time Notifications
  • Reminders
  • Reporting & Statistics
  • Sales Analytics
  • Sales Forecasting
  • Sales Reporting
  • Sales Tracking
  • Social Media Integration
  • Task Tracking
  • Territory Management
  • Version Control
  • Workflow Management

Integrations

  • Total integrations1321
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations51
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

Salesforce Sales Cloud vs. Batchbook

See how Salesforce Sales Cloud and Batchbook stack up against each other by comparing features, pricing, ratings and reviews, integrations, screenshots and security. Compare real user opinions on the pros and cons to make more informed decisions.

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