Salesforce Sales Cloud vs Nutshell CRM Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Social presence
Facebook
Twitter


Reviews

Rene Torres

How the Mighty have Fallen

2016-12-06

At first we had interesting bucket folders in Salesforce, we didn't know any better so for us it was the equivalent of a spreadsheet with categories for leads.

Pros

If you are a large company with 500+ users I guess Salesforce is the way to go, if you are small or mid size try something like Nutshell CRM. Going with a smaller vendor has great advantages as they can push out updates a LOT quicker and have a smaller team that can make snap decisions on what's important while taking user feedback into account.

Cons

It's not intuitive, they do not keep up to date with web standards and the interface is just a nightmare. You don't know how bad it is until you use a website with an intuitive interface that doesn't make you click half a dozen times just to get to an edit screen.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
Salesforce Sales Cloud Reviews
Salesforce Sales Cloud
Cloud-based CRM & Sales Automation
Read more
son van

Recommendations to others considering the product

2017-02-03

If you are a large company with 500+ users I guess Salesforce is the way to go, if you are small or mid size try something like Nutshell CRM. Going with a smaller vendor has great advantages as they can push out updates a LOT quicker and have a smaller team that can make snap decisions on what's important while taking user feedback into account.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Salesforce Sales Cloud Reviews
Salesforce Sales Cloud
Cloud-based CRM & Sales Automation
Read more