Additional information for Salesmachine
Key features of Salesmachine
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- Realtime customer scoring
- Customer health and user lifecycle
- Automatic tasks, emails and notifications
- Proactive churn prevention
- Customers segmentation (based on their actions)
- Customer success workflows
- Behavior triggered emails
- Live activity stream
- Smart Notifications
- Integrations: collect signals from external services
CUSTOMER PROFILES: Know everything about your customers.
Salesmachine tracking tools collects all the customers information, interactions with your product, emails activity, location and more so you can have all the information you need to interact with them.
SEGMENTATION: Group customers based on their actions.
Create custom segments to identify customers who risk to churn, who are ready to pay, are not activated, need assistance, need a coupon before to pay and much more. Receive statistics on your segment to know how they perform.
TASKS, EMAILS, NOTIFICATIONS: Always know what to do and when to do it.
Create custom workflows to automatically generate to do, emails, tasks and notifications. Tasks and alerts are displayed in the productivity dashboard.
INTEGRATIONS: Connect external services to make your Salesmachine smarter.
Salesmachine connects with your email provider, with your support, marketing, payment tools, with your CRM and with your team communication tool. We add new services on regular basis.
PREDICTIVE ENGINE: Predict customer health to reduce churn and close more deals. Salesmachine leverages data science to detect customers churn / buy signals to help you make the best decisions.
SLACK / HIPCHAT INTEGRATIONS: Manage your sales and customer success directly from your team communication tool.