Salesmachine Features

Salesmachine

Realtime customer scoring platform

4.88/5 (8 reviews)

Salesmachine Feature Summary

  • Realtime customer scoring
  • Customer health and user lifecycle
  • Automatic tasks, emails and notifications
  • Proactive churn prevention
  • Customers segmentation (based on their actions)
  • Customer success workflows
  • Behavior triggered emails
  • Live activity stream
  • Smart Notifications
  • Integrations: collect signals from external services

Customer Management Feature Comparison

Most popular features of all Customer Management apps

API (289 other apps)
Activity Dashboard (154 other apps)
Activity Tracking (106 other apps)
Automatic Notifications (142 other apps)
Automatic Reminders (140 other apps)
CRM Integration (101 other apps)
Calendar Management (134 other apps)
Contact Database (101 other apps)
Custom Fields (113 other apps)
Customer Database (107 other apps)
Customizable Branding (135 other apps)
Customizable Reporting (118 other apps)
Customizable Templates (115 other apps)
Data Import/Export (133 other apps)
Electronic Payments (106 other apps)
Email Integration (131 other apps)
Mobile Integration (108 other apps)
Reporting & Statistics (138 other apps)
Social Media Integration (118 other apps)
Third Party Integration (146 other apps)

Salesmachine Feature Reviews

7 reviewers had the following to say about Salesmachine's features:

Donovan Dikaio

Excellent For Startups

2016-12-05

The UI that the team behind Sales machine has put together is fantastic, the onboarding process is also great.

Pros

Ease of use

Cons

Which there were more integrations with other SaaS offerings.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Niklas Ravnsborg-Gjertsen

Verified Reviewer

Salesmachine does the job perfectly

2016-05-14

We use it so we can have landing page leads (identifier is the email) that can later turn into customers (identifier from our database). Keep it up!

Rating breakdown

Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
Helpful?   Yes   No
Read more
Niklas Ravnsborg-Gjertsen

Salesmachine tracks customer behavior

2016-11-21

Salesmachine has a beautiful and simple design and the setup plus the integration with Segment was really easy.

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Thomas Plaindoux

Verified Reviewer

Great potential

2016-04-22

Salesmachine provide a reliable solution and a good UI for customer success manager.

Pros

Easy to setup Easy to use All information at a glance

Cons

Searching for user in a large database is a bit slow It would helpful to have more tooltips or informations on some workflows elements

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
Helpful?   Yes   No
Read more
Esther Levi

Verified Reviewer

Great customer management platform

2016-04-11

Would happily recommend it to anyone looking to score contacts / set-up easy emails workflows / monitor onboarding efforts .

Pros

- Flexibility - Ease of use - Customer support

Rating breakdown

Value for money
Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
Helpful?   Yes   No
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Jan Mühlemann

A Customer Success Platform that shines...

2016-12-15

Besides the easy to use and astonish beautiful UI, salesmachine.io helped us to get better support to our customers and trial users.

Pros

- beautiful UI - all features needed to start you own business grow

Cons

- not for me

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10

Recommendations to others considering Salesmachine

Try it yourself...

Source: Capterra
Helpful?   Yes   No
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Lionel TRESSENS

Verified Reviewer

Real insights on your users

2016-04-13

Salesmachine is a great tool to detect which users you should contact right away.

Pros

Neat, and good support team

Cons

Complex events (associated metrics) not handled yet

Rating breakdown

Ease of use
Customer support

Time used: Less than 6 months

Source: GetApp
Helpful?   Yes   No
Read more