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Salon Booking Features

Features Summary

Functionality

3.9

/5

63

Total features

35

6 categories

Salon Booking features

Alerts/Notifications
Appointment Management
Appointment Scheduling
Availability Indicator
Availability Management
Booking Management
Calendar Management
Calendar Sync

Common features of Scheduling software

API
Access Controls/Permissions
Activity Tracking
Alerts/Notifications
Appointment Scheduling
Approval Workflow
Attendance Tracking
Automated Scheduling

Price starts from

69

Per year

Per Feature

Pricing options
Free plan
Subscription
Free trial

Screenshots

Contenders comparison

Functionality

3.9

/5

63

Price starts from

69

Per year

visit website

Total Features

35

Unique features

  • Customer History

  • Employee Management

  • Reservations Management

  • Email Marketing

Functionality

4.7

/5

5.1K

Price starts from

15

Per month

visit website

Total Features

112

Features in Common

26

Unique features

  • Capacity Management

  • Social Media Integration

  • Purchasing & Receiving

  • Activities Booking

Functionality

4.5

/5

2.1K

Price starts from

8

Per month

visit website

Total Features

38

Features in Common

17

Unique features

  • Event Management

  • Event Scheduling

  • Client Portal

  • Electronic Payments

Common Salon Booking comparisons

Salon Booking logo
SalonBiz logo
Salon BookingvsSalonBiz
Salon Booking logo
FlexBooker logo
Salon BookingvsFlexBooker

Reviewers who mentioned features said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great plugin

Reviewed 2 years ago

After COVID19 we need to shedule and limit the access into our structure. Thanks to the plugin we have solved all the users' waiting problems, guaranteeing them distance and safety

Pros

I like the versatility and ease of use and setting

Cons

it can be improved in the back office interface especially when using the multi-shop add-on

Vendor response

Thank you, we hope to improve the back-end for multishop as soon possible.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Exactly what my customer needed

Reviewed 2 years ago
Pros

It is easy to customize and easy to use. And the big plus is the app. My client was very happy to learn that she will be able to manage her bookings from wherever.

Cons

I won't say they were things I didn't like.

Vendor response

Thanks for your review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Salon Booking support needs to listen to the customers

Reviewed a year ago

Overal it works but we need to tweak the usage and keep an eye on updates to be sure everything is still working. So the software isn't working like expected. Same count's for the way e-mail forms are setup. It's very basically and not able to customise the look of the mails to company designs.

Pros

When we started using the software it looks handy, but in real there is a lot of trial and error when new features are developed. I think this shouldn't belong on life software usage, but for instance on a user group that like to test beta software.

Cons

I don't like the way errors and problems are handled, most of the time SB is telling me that other plugin are causing the issues. But it's not honest to say that you need to use a Wordpress website without general plugins that solves security issues and protect your website for hackers. I'm now waiting for over a year to solve issues with the mobile app, so employees can make bookings with the mobile app. Besides that i don't like the settings for timeblocks, e.g., when set to one hour, customers are only able to make appointment at e.g., 9.00 or 10.00 AM instead of the starting time 8.30 AM so only on whole hours. Thats a bit stupid in my opinion.

Vendor response

Hi, thank you very much for the time you spent for submit your experience with our software. Your considerations are very valuable to us as we can use them for our software improvements. Just to share with the readers of your review we want to add some more information. Salon Booking System is a WordPress plugin and not a stand-alone software so the chance to see some conflicts with other...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Salon Booking Plug-in used for a Pet Shop (WooCommerce online Store )

Reviewed 4 months ago

I used the salon booking plugin to create a new option for clients to schedule a grooming session for their pets, is so easy to install while using WooCommerce and to configure to make it work inside any page. It needs some configurations (hours, days available, responsible) but overall a great tool to use.

Pros

I like that is so easy to start using it, (plugin for WooCommerce) and to configure, you can change the style of the calendar and the services provided to the client. It works really fast and has some amazing integrations (emails notifications and SMS)

Cons

To change or customize the email template that the tool sends to customers I needed to code some text and go into the PHP file. not easy if you don't know that part. should be easier. Also connecting it to Google Calendar requires some extra steps but in the end, works perfectly.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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A lot of issues

Reviewed 2 years ago

I dident like the software. A lot of issues, its better to use a Saas and pay more but with any problem.

Pros

Its very cheap, and its very easy to implement in wordpress.

Cons

Its very inestable, and I lose all the data in 3 times.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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One of the best booking systems on the market!

Reviewed 10 months ago

Customer service has a always super helpful and will get most things fixed in a day or 2. They give you so many features as standard in the free version but as stated before, just allowing one payment option like PayPal would be a game changer! I would highly recommend this software to anyone who needs a scheduling app that is very intuitive to use with options to suite almost every need.

Pros

This system allows my students to manage bookings online. They can manage and track how many bookings they’ve had before and can reschedule whenever they may need to. The automated system allows them to receive emails with booking reminders and their bookings sync with my google calendar which helps keep me organised. I leave a rest period per booking of 30 minutes to enable me to drive from house to house. This system enables you to this plus so much more! The customer service team is second to none! Whenever I’ve had a problem in the past they have been super quick in assisting me and on occasion have sent a beta version with the fix in order to test it.

Cons

I would like there to be at least 1 payment option on the free version. PayPal has a very simple gateway and is standard everywhere now on all plugins that are free. I know the program is already feature rich but this would help it top the market! Then a paid version could allow more specialised payment options like strip.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Review

Reviewed 9 months ago

It is a great software.

Pros

How easy is for end user to create appointments

Cons

The new UI in last update on daily calendar view. Does not support mobile application for end users

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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hermanos barbershop

Reviewed a month ago
Pros

easy to booking and free to try and mobile app

Cons

you can't chose appointment time lees than 15 min

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent salon booking if you run your own site

Reviewed 3 years ago

Salon booking WordPress plugin allows a client friendly booking experience online, integrates with sms and email reminders etc. It really solves a lot of our problems. You would need to be a bit au fait with WordPress but the support is out there. I was very happy to find it after searching a long time for an acceptable online booking system. After a couple of years I started paying which allows online...

Pros

Easy to install and configure on WordPress. Good support. Free unless you want to accept payments or support the developer. Good integrations - messaging and payments. Frequently updated. Good customer experience.

Cons

We don’t use google calendar so interface with real calendar is a bit clunky however this should be resolved with the mobile application.

Vendor response

Hi, thank you for your precious review. We'll try to improve the lack of the plugin as soon as possible.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Flexible and comprehensive booking solution

Reviewed 3 years ago

this is a somple solution that integrated straight into the website we built. Paretns can choose the subjects that they want to help their children with and are then able to see what slots are available, book them, get an instant confirmation and pay for the lesson in advance by card (there is the option to pay cash on the day). Everything is automated and does not need to be manually assisted. Overall and excellent soltution.

Pros

Low cost of entry. To get the booking system up and running and seeing how it will work was simple and we were able to take the leap without worrying about the cost. Has many of the features of expensive system, so you dont feel that you are missing anything. Adding PayPal to take payments from the booking system was easy, although that is a chargable feature. Actually using the solution day-to-day is simple enought.

Cons

The solution is clearly geared towards hairdressing, spa treatment business and the like. As we were looking to set up a tutoring buisiness, it felt that there were some compromises to be made. In reailty, we have manage to achieve most of what we were looking for - a lot of the differences were down to terminology. Maybe some templates for different types of business might help. Installation is easy but setting up the rules can be a steep learning curve. Not everything is in the menu that you expect it to be, so as an admin it can be tricky to start. Takes a couple of passes to get a grip on how things work.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use and very useful plug-in, a revolution for your sales! Best Customer service!

Reviewed 5 years ago

Finally, we are able to fully manage our agenda and our relationship with the customers effectively, even from home or from the mobile phone for example when we are closed. It allows us to increase sales in a very satisfactory way, 24 hours on 24

Pros

Saloon Booking is the best plug-in for managing your online bookings. Since we introduced it, we have doubled our sales. Also, the customer service is always very helpful and accurate. Really a huge thank you to Customer support representative for being so helpful and kind. It's amazing! In addition, new releases are always frequent and every time, there are novelties that improve the product.

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Great system

Reviewed 10 months ago
Pros

I've been using the free version for about two years. Since we started using it, we have become a hair salon that attracts 100% of its customers from online. Another advantage is that the management screen is available in Japanese. It is very easy to use and has a more unique look than any other online system. I would like to use the professional version in the future to build a reservation system that is easier for customers to use.

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Very good app

Reviewed a year ago

Very good - support is very reactive

Pros

Integration was very easy to setup. Synchronisation with google Agenda and the mobile app are an asset. Good pricing flexibility.

Cons

When an upgrade of the app is done, you need to be sure the connexions are not broken, and that all components (mobile and backoffice) are upgraded. Also, the agents (massages etc) accesses need to be enhanced, very tough to convince agents to use the backoffice.

Vendor response

Thank you Guy

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent software to manage bookings, daily work schedule and payments.

Reviewed 5 years ago

A daily work list for staff.

Pros

We needed an all around solution to new salon. This was the only one which offered all the things we needed. Simple for customer, even easier for assistants and staff. No hassle on setup or with Google calendar sync. Minimal effort on Admin side, staff can use it themselves. Excellent customer support, friendly and helpful. We also did get custom fix for out needs.

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Happy Personal Trainer

Reviewed 3 years ago
Pros

The functionallity suits my needs. Easy to use when set-up is clear. Support is 6 out of 5 stars.

Cons

Not so strait forward when configuring, but support is always just an email away.

Vendor response

Thank you for your precious and kind review.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The best support ever seen !

Reviewed a year ago

I had a special need in the setup - so I contact the support They answer immediatly, and they spend hours to found the solution of my specific need ! My problem was solve in 3 days, and they worked a lot for help me Really never saw such perfect assistant ! I recommand 200% this compagny - Pierre-Yves / Switzerland

Pros

Natural way to define the services and the assistants Possibility to synchronize 2ways with Google calendar for each assistant Possibility to send sms

Cons

It would be interesting to can bypass the selection of the service (in my case the customer has only 1 service but many assistants) as we can bypass the selection of the assistant

Vendor response

Hi, thank you very much for your feedback, this will keep up motivated to make even better.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Very nice plugin

Reviewed 10 months ago

We are very satisfied with the product and highly recommend it.

Pros

The fact that we can automate the booking of appointments as well as the choice of services and schedules without being disturbed by our customers.

Cons

I did not find an option to put a 3 hour appointment that could include a 30 minute gap (for a color application for example). This option would allow another customer to make an appointment during the drying process.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Excellent value for money and works well,

Reviewed 2 years ago

So far the form has worked very well, reolving the issue of having clients waiting for appointments especailly with the Covid-19 rules in place. Being able to overcome the issues with getting clients booked in to appointmets and having a reliable accessible booking system on the website.

Pros

The integration with WordPress has been seamless and also the installation was easy to carry out. Customer support has also been superb.

Cons

There is a couple of features I would like to see added, it would good if you could make it easier to mark days that assistants don't work rather than having to creat rules.

Vendor response

Hi, thank you for your review. We will try to improve according to your indications

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Not satisfied at all

Reviewed 5 years ago

Experience. Now I know what are my requirements with a booking system.

Pros

Salon software doesn't offer any benefits compare to other booking softwares except that for Salon you have to pay a lot of money.

Cons

I was very excited and happy after one month of trial version to start using Salon booking system on my website. Unfortunately very soon I had to realize the Pro version is not yet so professional than the trial version was. I had a lot of issues not getting confirmation emails after a client booked an appointment. Then my client did't get confirmation email about her appointment. You also offer...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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This is bad

Reviewed a year ago

I'm very disappointed, very frustrated, the team behind the system has created a bad product.

Pros

It is a piece of software with a lot of features and options

Cons

It just doesn't work well. It's buggy. The system charged me twice but I bought just one licence. The customer support is super fast but the level of support is below average. Bad use of English language.

Vendor response

This kind of reviews are the most useless ones as they will not focus on specific lacks of the product or service provided, that are possible, and we are used to improving by the time. This kind of feedback hides a sense of frustration that has much more to do with the client personality more than the quality of a product. But, this is part of the game and we are happy to continue play. Good luck to you.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Awesome product saved me alot of time !

Reviewed 5 years ago

Saved me alots of time..

Pros

What i like the most is the ease of use and the assistance options . booking is not a problem with this plugin.

Cons

I wish it had more customizable options so i can use it not only for Salon but also for other services

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Simple & Smart Booking, Attract my customer with extremely easy, fast & clear booking proccess.

Reviewed 5 years ago

I bought this booking systems for my spa website customers. At first I wasn't sure if it could fit my needs. But the flexibility and add-ons fixed it all without tuching any code. I am and my customers are so happy and will request some customization further, as soon as the salon booking team ready.

Pros

This plugins is fully customizable booking form with online payments, notifications, and Google Calendar sync. Perfect responsive and Detailed Documentations.

Cons

Fully customizable look & feel of the booking form, with no need for custom coding. Customize color scheme, interface copy, steps of booking process.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Beautiful plugin that really works!

Reviewed a year ago

Good!

Pros

The extensive functionalities. In addition, extension with Mollie and several shops. Furthermore, expanding with extra fields works well. The code structure is clear and logical. We can also easily add customization ourselves based on customer requirements.

Cons

Expanding with extra fields changed during an update of the plugin. First via functions.php code, now via back-end. That caused confusion.

Vendor response

Thank you John

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Best choice

Reviewed a year ago

Great support, patience and it does wat is says to do: making bookings possible.

Pros

The first contact after testing was getting me on board. I tested this plugin and it was the most friendly, standalone plugin I can find for my clients. It solves most of my client cases, because it's quite straight forward.

Cons

It would be great to have a bit more easy customisable interface.

Vendor response

Thank you Rob.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Pretty good simple plugin

Reviewed 3 years ago
Pros

Easy to set up and use Clean front end design

Cons

Lacks several important integrations Weekly software update releases