Most popular features of all Customer Management apps
11 reviewers had the following to say about Salon Booking's features:
I am and my customers are so happy and will request some customization further, as soon as the salon booking team ready.
Pros
This plugins is fully customizable booking form with online payments, notifications, and Google Calendar sync.
Cons
Fully customizable look & feel of the booking form, with no need for custom coding.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Saved me alots of time..
Pros
What i like the most is the ease of use and the assistance options . booking is not a problem with this plugin.
Cons
I wish it had more customizable options so i can use it not only for Salon but also for other services
Rating breakdown
Time used: 6-12 months
Frequency of use: Daily
Likelihood to recommend
Helps me immensely to operate my business.
Pros
Installed - no problem, Settings - well worded (do watch a couple of their Help videos for a couple of options to be properly set), Customization - quite flexible, Layout - excellent structure and sequence.
Cons
Want user defined fields for customer data.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Finally, we are able to fully manage our agenda and our relationship with the customers effectively, even from home or from the mobile phone for example when we are closed.
A daily work list for staff.
It was awarded free to me which was fantastic. I created my whole website to work with this booking software having about 170 services, but could not fully implement it as the back sync from Google to Salon Booking is very very difficult and unable to block personal times in a simple way without going to back end of Salon
Pros
Lots of features, good pricing, great customer support.
Cons
Very difficult to block personal time on Google calendar, this could be made much simpler.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Other
Likelihood to recommend
Experience. Now I know what are my requirements with a booking system.
Pros
Salon software doesn't offer any benefits compare to other booking softwares except that for Salon you have to pay a lot of money.
Cons
You also offer in the program that client get a reminder 24 hours before the appointment.
Rating breakdown
Time used: Less than 6 months
Frequency of use: Daily
Likelihood to recommend
Pros
I am able to use it to run an Escape Room business and it tracks rooms and assistants perfectly, with a very easy to understand back-end.
Cons
I would have said the lack of a voucher system was a big downer (and paying for the addon element was not something I had any desire to do), but now that this is included, I struggle to think of any cons. I have been having trouble updating Salon from within Wordpress, having instead to do it manually, which is a hassle. That's about it.
Rating breakdown
Time used: 1-2 years
Frequency of use: Daily
