Salon Booking Features

It is easy to customize and easy to use. And the big plus is the app. My client was very happy to learn that she will be able to manage her bookings from wherever.

I won't say they were things I didn't like.

Thanks for your review

When we started using the software it looks handy, but in real there is a lot of trial and error when new features are developed. I think this shouldn't belong on life software usage, but for instance on a user group that like to test beta software.

I don't like the way errors and problems are handled, most of the time SB is telling me that other plugin are causing the issues. But it's not honest to say that you need to use a Wordpress website without general plugins that solves security issues and protect your website for hackers. I'm now waiting for over a year to solve issues with the mobile app, so employees can make bookings with the mobile app. Besides that i don't like the settings for timeblocks, e.g., when set to one hour, customers are only able to make appointment at e.g., 9.00 or 10.00 AM instead of the starting time 8.30 AM so only on whole hours. Thats a bit stupid in my opinion.

Hi, thank you very much for the time you spent for submit your experience with our software. Your considerations are very valuable to us as we can use them for our software improvements. Just to share with the readers of your review we want to add some more information. Salon Booking System is a WordPress plugin and not a stand-alone software so the chance to see some conflicts with other...

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I like that is so easy to start using it, (plugin for WooCommerce) and to configure, you can change the style of the calendar and the services provided to the client. It works really fast and has some amazing integrations (emails notifications and SMS)

To change or customize the email template that the tool sends to customers I needed to code some text and go into the PHP file. not easy if you don't know that part. should be easier. Also connecting it to Google Calendar requires some extra steps but in the end, works perfectly.

Its very cheap, and its very easy to implement in wordpress.

Its very inestable, and I lose all the data in 3 times.

This system allows my students to manage bookings online. They can manage and track how many bookings they’ve had before and can reschedule whenever they may need to. The automated system allows them to receive emails with booking reminders and their bookings sync with my google calendar which helps keep me organised. I leave a rest period per booking of 30 minutes to enable me to drive from house to house. This system enables you to this plus so much more! The customer service team is second to none! Whenever I’ve had a problem in the past they have been super quick in assisting me and on occasion have sent a beta version with the fix in order to test it.

I would like there to be at least 1 payment option on the free version. PayPal has a very simple gateway and is standard everywhere now on all plugins that are free. I know the program is already feature rich but this would help it top the market! Then a paid version could allow more specialised payment options like strip.

How easy is for end user to create appointments

The new UI in last update on daily calendar view. Does not support mobile application for end users

easy to booking and free to try and mobile app

you can't chose appointment time lees than 15 min

Easy to install and configure on WordPress. Good support. Free unless you want to accept payments or support the developer. Good integrations - messaging and payments. Frequently updated. Good customer experience.

We don’t use google calendar so interface with real calendar is a bit clunky however this should be resolved with the mobile application.

Hi, thank you for your precious review. We'll try to improve the lack of the plugin as soon as possible.

Low cost of entry. To get the booking system up and running and seeing how it will work was simple and we were able to take the leap without worrying about the cost. Has many of the features of expensive system, so you dont feel that you are missing anything. Adding PayPal to take payments from the booking system was easy, although that is a chargable feature. Actually using the solution day-to-day is simple enought.

The solution is clearly geared towards hairdressing, spa treatment business and the like. As we were looking to set up a tutoring buisiness, it felt that there were some compromises to be made. In reailty, we have manage to achieve most of what we were looking for - a lot of the differences were down to terminology. Maybe some templates for different types of business might help. Installation is easy but setting up the rules can be a steep learning curve. Not everything is in the menu that you expect it to be, so as an admin it can be tricky to start. Takes a couple of passes to get a grip on how things work.

Saloon Booking is the best plug-in for managing your online bookings. Since we introduced it, we have doubled our sales. Also, the customer service is always very helpful and accurate. Really a huge thank you to Customer support representative for being so helpful and kind. It's amazing! In addition, new releases are always frequent and every time, there are novelties that improve the product.

No cons were added to this review

I've been using the free version for about two years. Since we started using it, we have become a hair salon that attracts 100% of its customers from online. Another advantage is that the management screen is available in Japanese. It is very easy to use and has a more unique look than any other online system. I would like to use the professional version in the future to build a reservation system that is easier for customers to use.

No cons were added to this review

Integration was very easy to setup. Synchronisation with google Agenda and the mobile app are an asset. Good pricing flexibility.

When an upgrade of the app is done, you need to be sure the connexions are not broken, and that all components (mobile and backoffice) are upgraded. Also, the agents (massages etc) accesses need to be enhanced, very tough to convince agents to use the backoffice.

Thank you Guy

We needed an all around solution to new salon. This was the only one which offered all the things we needed. Simple for customer, even easier for assistants and staff. No hassle on setup or with Google calendar sync. Minimal effort on Admin side, staff can use it themselves. Excellent customer support, friendly and helpful. We also did get custom fix for out needs.

No cons were added to this review

The functionallity suits my needs. Easy to use when set-up is clear. Support is 6 out of 5 stars.

Not so strait forward when configuring, but support is always just an email away.

Thank you for your precious and kind review.

Natural way to define the services and the assistants Possibility to synchronize 2ways with Google calendar for each assistant Possibility to send sms

It would be interesting to can bypass the selection of the service (in my case the customer has only 1 service but many assistants) as we can bypass the selection of the assistant

Hi, thank you very much for your feedback, this will keep up motivated to make even better.

The fact that we can automate the booking of appointments as well as the choice of services and schedules without being disturbed by our customers.

I did not find an option to put a 3 hour appointment that could include a 30 minute gap (for a color application for example). This option would allow another customer to make an appointment during the drying process.

The integration with WordPress has been seamless and also the installation was easy to carry out. Customer support has also been superb.

There is a couple of features I would like to see added, it would good if you could make it easier to mark days that assistants don't work rather than having to creat rules.

Hi, thank you for your review. We will try to improve according to your indications

Salon software doesn't offer any benefits compare to other booking softwares except that for Salon you have to pay a lot of money.

I was very excited and happy after one month of trial version to start using Salon booking system on my website. Unfortunately very soon I had to realize the Pro version is not yet so professional than the trial version was. I had a lot of issues not getting confirmation emails after a client booked an appointment. Then my client did't get confirmation email about her appointment. You also offer...

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It is a piece of software with a lot of features and options

It just doesn't work well. It's buggy. The system charged me twice but I bought just one licence. The customer support is super fast but the level of support is below average. Bad use of English language.

This kind of reviews are the most useless ones as they will not focus on specific lacks of the product or service provided, that are possible, and we are used to improving by the time. This kind of feedback hides a sense of frustration that has much more to do with the client personality more than the quality of a product. But, this is part of the game and we are happy to continue play. Good luck to you.

What i like the most is the ease of use and the assistance options . booking is not a problem with this plugin.

I wish it had more customizable options so i can use it not only for Salon but also for other services

This plugins is fully customizable booking form with online payments, notifications, and Google Calendar sync. Perfect responsive and Detailed Documentations.

Fully customizable look & feel of the booking form, with no need for custom coding. Customize color scheme, interface copy, steps of booking process.

The extensive functionalities. In addition, extension with Mollie and several shops. Furthermore, expanding with extra fields works well. The code structure is clear and logical. We can also easily add customization ourselves based on customer requirements.

Expanding with extra fields changed during an update of the plugin. First via functions.php code, now via back-end. That caused confusion.

Thank you John

The first contact after testing was getting me on board. I tested this plugin and it was the most friendly, standalone plugin I can find for my clients. It solves most of my client cases, because it's quite straight forward.

It would be great to have a bit more easy customisable interface.

Thank you Rob.

Easy to set up and use Clean front end design

Lacks several important integrations Weekly software update releases