App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Salon Booking System Logo

Salon Booking System

Appointment booking WordPress plugin

see alternatives

(1)

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. Learn more

Salon Booking System Reviews - Page 2

Filter reviews by

Overall rating


Company size


Industry


Time used


81 reviews

Recommended

Fv
AvatarImg

Frans v.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

Share this review:

Salon Booking support needs to listen to the customers

Reviewed 3 years ago

Overal it works but we need to tweak the usage and keep an eye on updates to be sure everything is still working. So the software isn't working like expected. Same count's for the way e-mail forms are setup. It's very basically and not able to customise the look of the mails to company designs.

Pros

When we started using the software it looks handy, but in real there is a lot of trial and error when new features are developed. I think this shouldn't belong on life software usage, but for instance on a user group that like to test beta software.

Cons

I don't like the way errors and problems are handled, most of the time SB is telling me that other plugin are causing the issues. But it's not honest to say that you need to use a Wordpress website without general plugins that solves security issues and protect your website for hackers. I'm now waiting for over a year to solve issues with the mobile app, so employees can make bookings with the mobile app. Besides that i don't like the settings for timeblocks, e.g., when set to one hour, customers are only able to make appointment at e.g., 9.00 or 10.00 AM instead of the starting time 8.30 AM so only on whole hours. Thats a bit stupid in my opinion.

Vendor response

Hi, thank you very much for the time you spent for submit your experience with our software. Your considerations are very valuable to us as we can use them for our software improvements. Just to share with the readers of your review we want to add some more information. Salon Booking System is a WordPress plugin and not a stand-alone software so the chance to see some conflicts with other...

JD
AvatarImg

Josephine D.

Consumer Services, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Excellent salon booking if you run your own site

Reviewed 5 years ago

Salon booking WordPress plugin allows a client friendly booking experience online, integrates with sms and email reminders etc. It really solves a lot of our problems. You would need to be a bit au fait with WordPress but the support is out there. I was very happy to find it after searching a long time for an acceptable online booking system. After a couple of years I started paying which allows online...

Pros

Easy to install and configure on WordPress. Good support. Free unless you want to accept payments or support the developer. Good integrations - messaging and payments. Frequently updated. Good customer experience.

Cons

We don’t use google calendar so interface with real calendar is a bit clunky however this should be resolved with the mobile application.

Vendor response

Hi, thank you for your precious review. We'll try to improve the lack of the plugin as soon as possible.