SAP Business One vs Epicor Prophet 21 Comparison

Dynamics 365

NetSuite

Odoo 

Sage 300cloud

Inform ERP

Infor Supply Chain Planning

Great option for distribution

Thank you for taking the time to post a review. We appreciate all of the feedback you have provided. It is great to hear you are involved in the independent users group. 

ecommerce catalog

Epicor Prophet 21 is still around and breathing

Hi Doug, 
Thank you for taking the time to post a review. We appreciate the feedback you have provided. 
At Epicor, we are committed to the continual improvement and investment in Prophet 21. 
We will share your feedback internally. Thank you. 

It has several things to point out. Has an advanced EDI Module, some other modules for accounts, clients but the best part is its production module. 

Excellent ERP Software

I think with the integration, tools and overall capability to handle multiple business needs and the flexibility allows for more efficient business decisions and processes

Greatest Software of the century

The application's flexibility allows us to tailor the application to very specific business needs and allow bringing creativity to address our needs

Strong, robust and flexible

Hi Bruno,
Thank you for your feedback about Epicor Prophet 21. We're glad to hear the solution has been flexible for your business needs. Your feedback is invaluable, and if you would like to send us an email to CustomerReferences@epicor.com, we would be pleased to receive additional comments and tell you about our customer reference program. 
Sincerely, 
The Epicor Social Team


Pricing and ordering guidelines are accurate and easily set up.  Processing speed is good.  Reports are easy to create.

User Friendly

Hi Michael,
Thank you for your feedback about Epicor Prophet 21. We are happy that it has been easy to use and set-up. However we would like to hear more about your issues with the newer versions. Please email us at socialmedia@epicor.com and we can assist you. We look forward to resolving it quickly. 
Sincerely
The Epicor Social Team

We have experienced a exceptional partnership with Epicor.  There have been some bumps in the road but ultimately Epicor listens and responds.  We have participated in all of the User Conferences and User Group Conferences.  There is an awesome World Wide User Group (WWUG) that is very active and supportive.  We have tried to take advantage and apply all of the P21 features that we can and see great return on that effort.

Prophet 21 Review

Hi Rod,
Thank you for your feedback on Prophet 21. We are glad you find it easy to use and rich in functionality and connectivity. We also appreciate your views on the partnership. Your feedback really is invaluable. Please reach out to us at customerreferences@epicor.com to share additional comments and find out more about our reference community. 
Sincerely
The Epicor Social Team

Prophet 21 has been a great ERP solution for us that has had a profound impact on our efficacy. We have also been able to reduce inventory substantially by using Prophet 21's inventory management tools.

Prophet 21 Excels at Distribution Management

A robust program with many different options

We use the software to run the business and it does fine, but we have to have a lot of other tools to allow us to do some of the critical pieces of the business like procurement .  It is not designed to do a highly level analysis need in the supply chain.

Distribution Software

Hi Marilyn,

Thank you for your feedback about Epicor Prophet 21 We're glad to hear the solution has been easy to learn.  However, we're sorry to hear the inventory module has not been stable. Please send us an email to socialmedia@epicor.com with your contact info so we can assist you in delivering a solution. 
 
Sincerely, 
The Epicor Social Team


The software has seriously helped us grow our business tremendously and keep a watchful eye on the inventory, accounting, and CRM.

Will

Hi William, thank you for your feedback about Epicor Prophet 21. We're glad to hear it is helping with inventory control. Your feedback is invaluable. Please email us at customerreferences@epicor.com to share additional comments and learn about our customer reference program. 

Over sold on a very difficult to implement and then actually use product takes more time to process

Bart - Thank you for your response, we value your feedback. We are working with our team to contact you for a follow up. 

P21 has allowed us to track our production needs, while seemlessly helping us to control on hand inventory levels. Accounting has full visability of all transactions and can easily powerdrill into transactions for support.

Hi Anthony,
Thank you for your feedback on Prophet 21. We are glad you find it robust and versatile. We also appreciate your comments on further learning. Please reach out to us at customerreferences@epicor.com to share further comments and find out about our reference community. 
Sincerely
The Epicor Social Team

P21 is very good in managing my warehouse and all that is in it. The openness of the system allows for easy integration of other product that help make the overall management of the business 

Prophet 21 

Hi John, thank you for your feedback about Prophet 21. We're glad to hear that the openness of the system is working well for you. Your feedback really is invaluable. Please email us at customerreferences@epicor.com to share additional comments. We would like to hear more about the general ledger and reporting and feed this back to the relevant teams.  
Sincerely
The Epicor Social and Communities Team

Customer service generally respond to tickets quickly, but oftentimes one representative will tell us something is impossible or not part of baseline functionality, only to have a different rep eventually tell us that it is possible and then show us how to do it. This has happened several times. 
When putting in a request for a custom script (as we are told to do for many requests), it takes weeks or months to get the issue resolved. 

Mostly does what you need it to do

Hi Mark,
Thank you for your feedback about Epicor Prophet 21. We're sorry to hear you have received mixed messages from support. We would like to learn more about the issue you are experiencing so we can deliver a solution quickly. Please send us an email to socialmedia@epicor.com with your contact information, so we can assist you. Again, we are sorry for the inconvenience you've experienced, and we look forward to resolving it quickly.
Sincerely, 
The Epicor Social Team


Nice design, but has AP design flaws

A well known well developed software

The vast amount of features allows it to be compatible with many different business models throughout several industries which can make it a little over complicated on what to do via data-entry as your company doesn't use every single piece of functionality and you have to fill in the appropriate area for what your company is using as there are allot of fields and tabs that you could have to update. So it can produce very detailed information if allot of the fields are utilized. Speed is a huge concern with this software as it has multiple layers of programming on top of an outdated platform that makes the data entry workable but painfully slow once you get used to running the software.
I am not part of the financial portion so I only gave it one star because it wouldn't let me erase and make it no stars.
See Advise to Others for more details.

Filled with features but slow

Determining profitability at a line item level or at a customer level in our legacy software was almost impossible and very tedious so we used to make a lot of decisions at a high level versus being able to really determine where our issues were.  We not have instant visibility and can make decisions daily vs waiting until month end and using volumes of spreadsheets to perform analysis.  We have been able to grow our revenue without an increase in operational staffing.

Long-Time Happy Customer

Needs some work for sure

As a 12 year user I'm still learning functionality in P21.  It's a good solid system for small to medium business and works well in and for single and multi-location businesses.  Support could be a challenge at times but the solutions database and online training has a wealth of knowledge and most of my issues could be resolved there.


Solid system for distribution business

Hi Teresa,
Thank you for your feedback about Prophet 21. We are glad that you find it intuitive and easy to connect to. Your feedback regarding canned reporting really is invaluable. Please reach out to us at customerreferences@epicor.com to share additional comments and find out more about our reference community. 
Sincerely
The Epicor Social Team

We are a redistributor of janitorial and sanitation supplies in the mid-Atlantic region of the U.S. Our business model, while very successful for us, requires that we have access to, and the ability to manipulate data in unusual ways and Epicor Prophet 21 gave us the flexibility to do that. Because of its complexity and comprehensive nature, it can be a little intimidating to new users, but by incorporating many standard paradigms, it's never been a problem to train users or adapt the system to keep us performing at optimum levels. 

Wholesale in a tough market

I could never recommend this software for anyone, unless you have lots of money to waste and lots of time fixing issues they create and like speaking to someone you can't understand from another country when you are trying to fix something. I am currently working to find a 3rd party for support. For the money we pay for support and the money we paid for the software, there shouldn't be this many issues.

People need to know before they waste their money and time

Buyer beware

Compare SAP Business One and Epicor Prophet 21 based on features, pricing, verified reviews, integrations & more. Find out which software is best for your business today.

NetSuite provides organizations with an integrated system helps them run their business. More than 41,000 organizations around the world use NetSuite to more easily grow and adapt to change.

Microsoft Dynamics 365 is a multi-language, multi-currency enterprise resource planning (ERP) software. The solution is designed for midsize and larger companies, and is fully customizable and extensible through its rich development platform and tools.

Odoo is a fully-integrated, customizable, and open-source suite of business applications. A majority of the business needs such as CRM, Sales, Project, Manufacturing, Inventory, and Accounting are met through this all-in-one software solution designed for every company, regardless of size and budget

Enterprise resource planning software for SMEs. Manage every aspect of your small or midsize business with SAP Business One.

3PL Management

Accounting

Accounting Integration

Accounts Payable

Accounts Receivable

Activity Tracking

Alerts/Notifications

Automatic Billing

Backorder Management

Bank Reconciliation

Barcoding/RFID

Billing & Invoicing

Bills of Material

Budgeting/Forecasting

Campaign Management

Cash Flow Management

Catalog Management

Contact Database

Contact Management

Cost Tracking

Data Visualization

Demand Forecasting

Distribution Management

Employee Management

Enterprise Asset Management

ERP integration

Expense Tracking

Financial Analysis

Financial Management

Financial Reporting

Fixed Asset Management

Food Traceability

For Small Businesses

Forecasting

Fund Accounting

General Ledger

HR Management

Import/Export Management

Income & Balance Sheet

Integrated Business Operations

Interaction Tracking

Inventory Auditing

Inventory Control

Inventory Management

Inventory Optimization

Inventory Tracking

Invoice Processing

Item Management

Kitting

Lead Generation

Lead Management

Maintenance Management

Manufacturing Inventory Management

Manufacturing Planning

Marketing Automation

Material Requirements Planning

Mobile Access

Mobile App

Multi-Channel Management

Multi-Currency

Multi-Location

Order Entry

Order Fulfillment

Order Management

Order Tracking

Payroll Management

Performance Metrics

Point of Sale (POS)

Predictive Analytics

Procurement Management

Product Identification

Production Management

Production Scheduling

Profit/Loss Statement

Project Accounting

Project Management

Purchase Order Management

Purchasing & Receiving

Quality Management

Quotes/Estimates

Real-Time Data

Real-Time Reporting

Receiving

Recurring Orders

Remote Access/Control

Reorder Management

Reporting & Statistics

Reporting/Analytics

Requisition Management

Resource Management

Retail Inventory Management

Returns Management

Safety Management

Sales & Operations Planning

Sales Forecasting

Sales Order Management

Scheduling

SAP Business One

Android

Linux

Web-based

Windows

iPad

iPhone

It integrates seamless with other SAP solutions; so for a corporate and big companys, probably it's the best robust, reliable, compliance solution.

Director of Marketing

The sales quote and sales order functions are intuitive and help sales people create deals that they can close. The mobile app is a fantastic addition to the usefulness of the software.

Billing Manager

Overall, the system is a good value for the money. It is a favorite amongst my colleagues and I would recommend it to anyone who is in the decision making process.

Account Executive

It provides a solid financial backing, which is essential for any company, regardless of size. So, my final conclusion is, if you have the money to invest, do it.

Dealer Management Specialist

What I like the most about this software is that this software serves entirely for sales department. Since i work as sales specialist, i am very satisfied with what this software offers.

There are a few drawbacks with SAP business one, such as the standard reports are quite rigid and ugly.

IT ANALYST PROGRAMMER OFFICER

You can keep a good handle on the system, mostly to save time.

Account Manager

SAP is an affordable, easy to implement , not complicated functionalities, highly interactive graphical user interface and make easy to use by divided the different business functions by modules.

Document Control Manager

What I like most about SAP Business One is the customer support and training before certain modules are activated.

Sales Associate

I like that it is very technical in recording the day to day movements of the business. It makesit easy to print things for the customer.

Administradora

No payrolling, you need to  maintain the business process integration between the two products. Lack flexibility to choose the modules or functions you want.

Vice president 

We used it quite extensively in our firm before we moved to atlas. It had a lot of great features.

Admin

The customer service team has been responsive and timely in fixing most of our issues.

VP of Innovation

Partners need to be well vetted as bad projects and consultants can hold you back. Software can be slow if badly customised, processes are poor or data model is wrong.

Import Coordinator

The Hana features has many possibilities of KPIs that help us to analyse the data.

Cloud SAAS Customer Acquirer

Nothing as of now, Getting a right partner for implementation is bit difficult.

Manager

Steep learning curve, difficult to implement this is a very small SME.

Senior consultant

The Fact there are lot of different licenses for Business one which restricts the features you want to use it or apply to your system.

SAP Business One vs Epicor Prophet 21 Comparison

SAP Business One

Epicor Prophet 21

Overview

Video & Screenshots

Pricing

User reviews

Key features

Integrations

Alternatives