SAP CRM vs Insightly Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Social presence
Facebook
Twitter


Reviews

Prabhjyot Singh

It has been great experience with SAP CRM. It's a cost effective and easy to use with high quality.

2017-07-18

It provides information which leads an insight into action, & maintains focus on productive activity.

Pros

SAP Business Suite is based on SAP NetWeaver .NetWeaver provides the development and runtime environment for SAP applications and is used for the custom development and integration with other applications and systems.

Cons

CRM stands for Customer Relationship Management and is a set of methodologies and tools that helps to manage customer relationship in an organized way but the only thing is that it also helps to achieve 'Single face to customer', which means the customer will not get regular & actual information independent of channel through which the he or she is contacting your company.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Other

Likelihood to recommend

9/10
Source: Capterra
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Tapan Jain

Unparalleled Customer Management

2015-06-29

Pros

It also has an inbuilt analytics platform that generates valuable insights about the customers that helps in cross selling and up selling The customer service is one of the best I have seen in the industry.

Cons

The speed of searches is slow at times with users stuck seeing spinning wheel notoriously known as 'wheel of death'.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Likelihood to recommend

9/10

Recommendations to others considering SAP CRM

Implementation and integration is the key for a successful SAP CRM implementation. From my experience, I can say that one should keep the SAP CRM as close to standard as possible. It would always be better not to customize the CRM. So , consultants helping in implementing the SAP CRM play the most critical role.

Source: Software Advice
Helpful?   Yes   No
SAP CRM Reviews
SAP CRM
Enterprise CRM software
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