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SAP Customer Experience Logo

SAP Customer Experience

Enterprise CRM software

(9)

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SAP Customer Experience Reviews

Overall rating

4.2

/5

240

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.95/10

Reviews by rating

Pros and cons

SAP also has a great community of developers and professionals who help to share ideas and answer questions when it comes to configuring and customizing their solutions.
It has been great experience with SAP CRM. It's a cost effective and easy to use with high quality.
This tool is great for organizing and storing data. We use it to store all of our clients information and data, and it works very effectively.
The software is quite complex, because of this, some problems with the client arises, much more due to misinformation of the user than the tool itself.
UI is awful, too much of it does not make sense how you get from one section to another. Been using it for years and I still have a hard time navigating.
Code-based transactions slow the system down at times, and the interfaces to sap-powered systems are also bad.
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240 reviews

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