Sapaad Pricing Plan & Cost Guide

Sapaad

Cloud-based Restaurant POS & Delivery Management System

4.34/5 (32 reviews)

Sapaad Pricing

Starting from: $53.99/month

Pricing model: Subscription

Free Trial: Available

Monthly Subscription: $58.99/month
• 1 Outlet
• Cloud Point-of-Sale (POS) Web-Based/iPad App
• Unlimited Users
• Unlimited Devices


Annual Subscription: $53.99/month
• 1 Outlet
• Cloud Point-of-Sale (POS) Web-Based/iPad App
• Unlimited Users
• Unlimited Devices

View Pricing Plans Free Trial

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Sapaad Pricing Reviews

Pros

  • With Sapaad, we love the fact that front office and back office operations are very easy to configure. And if we ever do require help, their Support team is extremely prompt and responsive.Darami C.Read the full review
  • After-service is super important for businesses like ours. There are similar products and systems out there, but Sapaad's customer service gives them an upper hand over the competition.Zakarya Z.Read the full review
  • Sapaad's dashboard gives me a complete overview of my restaurant's sales anytime I want, even remotely; great for keeping tabs on what's happening. The Sales Summary report is particularly impressive.Oofrish C.Read the full review

Cons

  • I know there is an offline mode that allows punching of orders, but if we have no network or there's a power failure, things slow down and it becomes a hassle.Zakarya Z.Read the full review
  • There should be a field in the CRM to record customer complaints while the call center agent is taking orders.Siljo J.Read the full review
  • No report that gives us purchases by item. No report that gives us consolidated or combined inventory for all locations for a certain date.Ahmed A.Read the full review
92%
recommended this to a friend or a colleague

4 reviewers had the following to say about Sapaad's pricing:

Jihad El Eit E.

We never believed IT can turnaround our business till we started using Sapaad

Reviewed 2015-06-26
Review Source: Capterra

We took one look at Sapaad and fell in love; now we're ditching our expensive on-premise POS across our chain and migrating all our restaurants to Sapaad. We're also able to build an affordable call-center into the business, something that was prohibitive earlier. The price is unbelievable for what we're getting.

Response from Sapaad


Thank you Jihad for nice words.

Rating breakdown

Ease of use
Customer support

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Abdul Hakim Q.

Accurate and user-friendly system

Used daily for 2+ years
Reviewed 2019-05-01
Review Source: Capterra

Pros
I like the accuracy and that all my business information is online and up-to-date. Sapaad provides detailed reports of my restaurant performance that have helped me in streamlining my operations and decision making. I can access my reports from anywhere as it is online. The system is very user-friendly. I am pleased with the current features in Sapaad since it has everything I need for my restaurant business.

Cons
I found the pricing for registering a new branch a bit high.

Response from Sapaad


Hi Abdul, thanks for writing a review! Sapaad is great for business owners because of its powerful dashboard that gives users rich reports and insights to make informed business decisions. Plus, since it's cloud-based, it can be accessed anytime and anywhere!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Justine C.

Cost-effective, scalable solution for entrepreneurs!

Reviewed 2016-08-30
Review Source: Capterra

Sapaad is the perfect solution for UAE-based entrepreneurs! It is cost-effective and scalable, and its easy-to-use dashboard enables small business owners to track and manage their daily operations from anywhere in the world. Sapaad is mobile-friendly and user-friendly, so everyone on the team from all different backgrounds are able to use the system easily. Sapaad's integrated inventory system and delivery tracking module makes it a perfect comprehensive solution for any start-up restaurant, at the right price. If you ever run into an issue or have questions, their friendly customer service team are quick to respond with a solution.

Response from Sapaad


Thank you for your review! Entrepreneurs worldwide have expressed the same appreciation for Sapaad as an affordable and scalable POS solution. As Sapaad is cloud-based, it gives them a head start without having to invest hefty capital expenditure on premise-based software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Best for Delivery Management but has 2 critical gaps

Used daily for less than 6 months
Reviewed 2020-12-04
Review Source: Capterra

Overall it is a positive experience and their support team is responsive. I hope they address the outstanding gaps. A but pricey compared to others in the market but has a unique value in delivery management.

Pros
1)The system is easy to setup and configure. I did the full setup using their intuitive user interface and support email. 2) Menu management is easy. 3) My staff learnt how to use the system quickly on their own. 4) Gives clear visibility on customer delivery orders. 5) Handles food aggregators and referrals exceptionally well.

Cons
1) No ability to take advance payment against delivery orders. (Critical for large orders or orders placed in the restaurant). Have to manage advance payment manually outside the system. 2) No ability to change date of future delivery orders. (Critical as customers tend to change the date often). Have to void the order and create a new one.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 7/10

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