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Sapaad

4.3
(35)

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Cloud POS & Restaurant Management System

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(6)

Sapaad Pricing

Pricing overview

Value for money rating

3.7

/5

35

Price starts from

39.99

Per month

Usage Based

Pricing options
Free plan
Subscription
Free trial

Pricing details

Monthly Subscription: $59.99/month
• 1 Outlet
• Cloud Point-of-Sale (POS) Web-Based/iPad App
• Unlimited Users
• Unlimited Devices

Annual Subscription: $49.99/month
• 1 Outlet
• Cloud Point-of-Sale (POS) Web-Based/iPad App
• Unlimited Users
• Unlimited Devices

What users say

Sapaad's integrated inventory system and delivery tracking module makes it a perfect comprehensive solution for any start-up restaurant, at the right price.
Sapaad provides easy access to monitoring our sales and revenue with live reports. We love that we can identify sales trends in our business, at a glance.

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Reviewers who mentioned pricing said:

tn
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thiru n.

Restaurants, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Simple, Easy to use

Reviewed 10 months ago
Pros

POS Integration with 3rd Party, Online Ordering system

Cons

1. don't have Nondiscountable items, when we have to give discounts for the total bill. it also affects the promo items. 2. SMS OTP issues, customers not willing to do this process, the login process is simple. 3. CRM does not collect more data and is not useful for promotion. like, retarget the customers. 4. it does not have many options for discounts in online ordering.. like buy 1 get 1 free, the...

Vendor response

Thanks a lot for your review!

MM
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Mark M.

Food & Beverages, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Not Worth the Low Cost!!!

Reviewed 2 years ago

I think the people at Sapaad want to do a good job, everyone I have talked to has been very polite. However kindness does not take away from the fact that this entire software is a Beta version at best and not ready for actual implementation in a full service restaurant. I don't even think it would be good for QSR. I

Pros

Absolutely nothing. The inventory program is possibly the only redeeming quality of this product, but it is mediocre at best

Cons

Where do I begin! - Unable to enter tips on Walk-In Orders - Unable to merge tables - Unable to make a floor layout for your dining room - KDS does not display servers names on ticket so kitchen has no idea who rang in the ticket - Servers have to log in using an email and password, no keycode for quick entry - If you would like to enter in discounts, server must either have full access to give discounts or they must log off and the manager must log in, in order to give discount - Tagging food items for proper reporting is a convoluted process - Inventory system is not designed to consider purchasing alcohol

Vendor response

Hi Mark - We're sorry to hear that the product has not lived up to your expectations. We are continually iterating and working to improve our solutions. We would request you to contact our support team if you are still facing issues with the product.

SA
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Shafeer A.

Restaurants, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Comprehensive and cost-effective

Reviewed 4 years ago
Pros

We run our entire delivery and online ordering operations with Sapaad. Sapaad has been significant in streamlining our operations right from setting up a central call center and building a master CRM for all our 15 locations. They also have a strong support team on ground. They really take ownership of what they do. Any problem is resolved within a matter of minutes.

Cons

We have feature requests that we have communicated to the support team in Sapaad.

Vendor response

Hi Shafeer, thanks for writing a review! We're happy to hear you mention our support team! They work hard to resolve any customer issues as fast as possible. We have some great new delivery and online ordering features coming out in the next few months that we know you'll absolutely love for your restaurant! We'll be sure to update you once they launch.

AR
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Anonymous Reviewer

Verified reviewer

Food & Beverages, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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Best for Delivery Management but has 2 critical gaps

Reviewed 2 years ago

Overall it is a positive experience and their support team is responsive. I hope they address the outstanding gaps. A but pricey compared to others in the market but has a unique value in delivery management.

Pros

1)The system is easy to setup and configure. I did the full setup using their intuitive user interface and support email. 2) Menu management is easy. 3) My staff learnt how to use the system quickly on their own. 4) Gives clear visibility on customer delivery orders. 5) Handles food aggregators and referrals exceptionally well.

Cons

1) No ability to take advance payment against delivery orders. (Critical for large orders or orders placed in the restaurant). Have to manage advance payment manually outside the system. 2) No ability to change date of future delivery orders. (Critical as customers tend to change the date often). Have to void the order and create a new one.

Vendor response

Thanks a lot for your feedback!

AH
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Abdul Hakim Q.

Food & Beverages, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Accurate and user-friendly system

Reviewed 4 years ago
Pros

I like the accuracy and that all my business information is online and up-to-date. Sapaad provides detailed reports of my restaurant performance that have helped me in streamlining my operations and decision making. I can access my reports from anywhere as it is online. The system is very user-friendly. I am pleased with the current features in Sapaad since it has everything I need for my restaurant business.

Cons

I found the pricing for registering a new branch a bit high.

Vendor response

Hi Abdul, thanks for writing a review! Sapaad is great for business owners because of its powerful dashboard that gives users rich reports and insights to make informed business decisions. Plus, since it's cloud-based, it can be accessed anytime and anywhere!

JC
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Justine C.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Cost-effective, scalable solution for entrepreneurs!

Reviewed 6 years ago

Sapaad is the perfect solution for UAE-based entrepreneurs! It is cost-effective and scalable, and its easy-to-use dashboard enables small business owners to track and manage their daily operations from anywhere in the world. Sapaad is mobile-friendly and user-friendly, so everyone on the team from all different backgrounds are able to use the system easily. Sapaad's integrated inventory system and delivery tracking module makes it a perfect comprehensive solution for any start-up restaurant, at the right price. If you ever run into an issue or have questions, their friendly customer service team are quick to respond with a solution.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you for your review! Entrepreneurs worldwide have expressed the same appreciation for Sapaad as an affordable and scalable POS solution. As Sapaad is cloud-based, it gives them a head start without having to invest hefty capital expenditure on premise-based software.

JE
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Jihad El Eit E.

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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We never believed IT can turnaround our business till we started using Sapaad

Reviewed 8 years ago

We took one look at Sapaad and fell in love; now we're ditching our expensive on-premise POS across our chain and migrating all our restaurants to Sapaad. We're also able to build an affordable call-center into the business, something that was prohibitive earlier. The price is unbelievable for what we're getting.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Thank you Jihad for your feedback!