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Schedulicity

4.4
(114)

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Book, market, and get paid with Schedulicity.

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(31)

Schedulicity Pricing, Features, Reviews and Alternatives

Schedulicity FAQs

How does Schedulicity work?

Schedulicity uses online scheduling management tools that allow businesses to accept unlimited client bookings, process payments, and manage marketing campaigns.

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How much is Schedulicity?

Schedulicity offers a free plan for up to 10 bookings per month. Premium plans start at $34.99/month for solo providers. You can add up to five additional providers for $10/month/additional provider. For bigger businesses with seven or more providers, pricing starts at $94.99/month.

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How do I set up Schedulicity?

Click on the "Start For Free" button on the Schedulicity website. Add your services or classes, import your client list, and customize your settings and schedule availability. Next, connect your payment processing and add the built-in booking feature to your website or Instagram.

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Is Schedulicity free?

Yes, Schedulicity offers a free plan for up to 10 appointments per month.

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How do I find old Schedulicity appointments?

Go to the navigation menu in the upper left-hand corner of Schedulicity and select "My Preferences." Under the "Business Preferences" heading, you will see a list of businesses you have scheduled. Click "Additional Options" to review your appointment history.

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How do you add services to Schedulicity?

To add a service, go to "Settings" on the left-hand side of your Schedulicity dashboard. Choose the "Services" tile and click the "Add New" button. Enter the service name and details, then click "Save."

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Who uses Schedulicity?

Schedulicity is designed for small businesses, such as salons, spas, studios, and more.

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Schedulicity product overview

Price starts from

34.99

Per month

Flat Rate

What is Schedulicity?

Schedulicity is the go-to scheduling software for busy service providers and small businesses working with clients. We provide an all-in-one solution for appointment booking, class and workshop management, digital marketing, and built-in payment processing.

Key benefits of using Schedulicity

- Control your calendar with color-coordinated appointment blocks and special icons for first-time clients, client messages, and more

- Flag no-shows and cancellations, set up recurring appointments, and block off your lunches or vacation with the Personal Time feature

- Import your existing client list and add client preferences to their profile notes

- Use our Waitlist feature for your most popular classes and/or instructors, and get instant alerts when a waitlisted client can fill a spot

- Customize policies, upload and manage waivers, check attendees in and out, add or edit class listings, link classes, and clone and republish past events

- Bundle packages together to sell multiple classes upfront, and use Group Booking to encourage clients to invite friends and family

- Link multiple employees and/or locations while keeping payments and client lists separate

- Edit individual service providers’ bios, images, schedules, and notifications

- See reports for Class and Workshop Popularity, Class Attendance, Estimated Revenue, Booking Activity, Package Popularity, Promotion Performance and Popularity, Sales Summary, and Cancellations

- Build out automatic or single email templates with your logo, and send to your client list using list segmentation

- Send text message reminders to cut down on no-shows, last-minute rescheduling, and cancellations

- Choose from several styles of embeddable Schedulicity widgets to add booking directly to your business's website, Instagram, and Facebook

- Optimize your listing on The Marketplace by adding services/classes, business hours, provider/instructor info, multiple locations, and social media

- Use our built-in payment processor for an industry low rate of 2.5% + 15¢ for every transaction with no hidden or annual fees, complimentary next-day funding, and contactless payment and tipping through Norm

- Handle gratuity, discounts, tax, and upsells right in the app

- Manage appointments, locations, and service providers through our free booking app

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
Knowledge Base
FAQs/Forum

Training options

Webinars
Documentation
Videos
Live Online

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Why am I seeing this?

Schedulicity pricing information

Value for money

4.5

/5

114

Starting from

34.99

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Schedulicity features

Functionality

4.2

/5

114

Total features

67

9 categories

Most valued features by users

Reporting & Statistics
Activity Dashboard
Alerts/Notifications
Data Import/Export
Email Marketing
Mobile Access
Contact Management
Customer Database

Functionality contenders

Schedulicity users reviews

Overall Rating

4.4

/5

114

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.28/10
Rating distribution

5

4

3

2

1

68

31

10

3

2

Pros
The customer service's willingness to have conversations about features that are not currently offered and work towards current solutions to find what can and will work has been outstanding.
Awesome app makes managing from my phone a breeze. Very affordable pricing and solid free service.
It was a great tool for my business at the time. I went from MindBody to Schedulicity and LOVED the price difference.
Cons
Clients found it confusing at first based on our previous system. We switched because of the added costs and lack of integration with our calendar.
I blame this mostly on my own personal inability to figure out my time schedules, though.
And the historical aspects don't show up. It's been a struggle to figure out and I have quit using it for anything other than making a payment.

Overall rating contenders

KW
AvatarImg

Katie W.

Owner

Health, Wellness and Fitness, 1-10 employees

Review source

Overall Rating

Super Easy and Affordable

Reviewed 2 years ago

Transcript

Katie W: Hi, my name is Katie. I'm a registered massage therapist and I give Schedulicity a four out...

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CharRon S.

Owner

Entertainment, 1-10 employees

Review source

Overall Rating

Hip to Schedulicity

Reviewed 7 months ago

Transcript

Charron: Hi, my name's Charron, and I'm an owner, and I give Schedulicity five out of five. If you want...

AR
AvatarImg

Verified reviewer

11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Customizable scheduling software that is a huge time saver!

Reviewed 5 years ago
Pros

Schedulicity is easy to learn and use, seems customizable and adaptable for nearly any industry and allows a client independence in scheduling vs tying up staff time.

Cons

No cons were added to this review

AR
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Verified reviewer

Health, Wellness and Fitness, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Schedulicity is the Paramount of All Scheduling Apps!

Reviewed 4 years ago

I'm a lawyer by day, yogini by night. I love that Schedulicity appeals to my needy and highly organized personality, as well as my insatiable desire to categorize, color-code, and organize (or reorganize) my schedule with one click. The fact that it is structured and simple to use is wonderful--I don't have an extensive background in this area, but it was easy to start and simple to manage. Customer service has ALWAYS been top-of-the-line, something else that the other apps are seriously negligent in addressing. I cannot say enough good things about this app!

Pros

Foremost--the customer service with this software is the BEST. I have used *several* other apps for my yoga studio and could (1) never get someone to respond timely (2) never get my exact questions answered. The geniuses behind this app are super fast to respond, have a great sense of humor, and are down to earth. I love that Schedulicity has multiple options for classes, services, workshops, and...

Cons

At first, I struggled with making sure my classes didn't overlap because the calendar blocks are not as distinct and divisive as that to which I am accustomed, but it was a quick fix--plus, they give you a warning pop-up when you overlap your bookings. I blame this mostly on my own personal inability to figure out my time schedules, though!!

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Mindy A.

Health, Wellness and Fitness, self-employed

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Extremely useful yet comes with glaring unacceptable cons

Reviewed a year ago

I'm ready to leave Schedulicity because it has been over a year since they said certain features would be "coming soon to Canada" and they haven't yet.

Pros

I like how easy it is to customize group fitness/class settings to suit the unique needs of my business. I believe this platform comes with a high number of features for the price, so many would likely consider this high value.

Cons

PACKAGES: I think it is unacceptable that a business can add tax to any products or services EXCEPT PACKAGES. It makes absolutely no sense why I can charge my clients tax for personal training, group fitness but NOT packages/class session packs which is how I sell most sessions to clients. Schedulicity suggested that I just include taxes on my listed prices for packages. This is a terrible suggestion...

SP
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Shawna P.

Cosmetics, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Always right there to help.So easy to talk to the Rock stars

Reviewed 5 years ago

Phone freedom!

Pros

I like the most about Schedulicity is how happy my clients are that I have this technology and that my phone time is less and I am able to squeeze in another client!

Cons

I do not like the view we have from our end when booking clients (non of us do)and the Agenda View for printing off my day sheet. The Agenda View is easy to ready but when you switch to the print the agenda it is in a difference format and difficult to read.The new Advance when clients purchase or want to purchase a promo, we cannot see it in advance unless they have a minimum 45 minute appointment...

BS
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BRYAN S.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Over 5 Years...

Reviewed 3 years ago
Pros

The features that were introduced more recently.

Cons

Inability for clients to add identical schedules to book classes all at once. For example, a client attends a class that is MWF 6A every week. They should be able to book their classes in advance rather than going back and forth after rsvp'ing. More theme options to identify your brand. Ability to add your own branding and images into email marketing, instead of using the same themes provided over the years. An image upload would be ideal.

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