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Schedulicity

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Schedulicity Pricing, Features, Reviews and Alternatives

Schedulicity FAQs

How does Schedulicity work?

Schedulicity uses online scheduling management tools that allow businesses to accept unlimited client bookings, process payments, and manage marketing campaigns.


How much is Schedulicity?

Schedulicity offers a free plan for up to 10 bookings per month. Premium plans start at $34.99/month for solo providers. You can add up to five additional providers for $10/month/additional provider. For bigger businesses with seven or more providers, pricing starts at $94.99/month.


How do I set up Schedulicity?

Click on the "Start For Free" button on the Schedulicity website. Add your services or classes, import your client list, and customize your settings and schedule availability. Next, connect your payment processing and add the built-in booking feature to your website or Instagram.


Is Schedulicity free?

Yes, Schedulicity offers a free plan for up to 10 appointments per month.


How do I find old Schedulicity appointments?

Go to the navigation menu in the upper left-hand corner of Schedulicity and select "My Preferences." Under the "Business Preferences" heading, you will see a list of businesses you have scheduled. Click "Additional Options" to review your appointment history.


How do you add services to Schedulicity?

To add a service, go to "Settings" on the left-hand side of your Schedulicity dashboard. Choose the "Services" tile and click the "Add New" button. Enter the service name and details, then click "Save."


Who uses Schedulicity?

Schedulicity is designed for small businesses, such as salons, spas, studios, and more.

Schedulicity product overview

Price starts from

34.99

Per month

Flat Rate

What is Schedulicity?

Schedulicity is the go-to scheduling software for busy service providers and small businesses working with clients. We provide an all-in-one solution for appointment booking, class and workshop management, digital marketing, and built-in payment processing.

Key benefits of using Schedulicity

- Control your calendar with color-coordinated appointment blocks and special icons for first-time clients, client messages, and more

- Flag no-shows and cancellations, set up recurring appointments, and block off one-time or recurring breaks with the Personal Time feature

- Import your existing client list and add client preferences to their profile notes

- Use our Waitlist feature for your most popular classes, providers, or appointment times. Get instant emails when a waitlisted client can fill a spot.

- Customize policies, upload and manage waivers, check attendees in and out, add or edit class listings, link classes, and clone and republish past events.

- Bundle packages together to sell multiple classes upfront, and use Group Booking to encourage clients to invite friends and family.

- Link multiple employees and/or locations while keeping payments and client lists separate.

- Edit individual service providers’ bios, images, schedules, and appointment notifications.

- See reports for Class and Workshop Popularity, Class Attendance, Estimated Revenue, Booking Activity, Package Popularity, Promotion Performance and Popularity, Sales Summary, and Cancellations.

- Build out automatic or single email templates with your logo, and send to your client list using list segmentation.

- Send text message reminders to cut down on no-shows, last-minute rescheduling, and cancellations. Your clients can reply CONFIRM to solidify their appointment in your calendar.

- Choose from several styles of embeddable Schedulicity widgets to add booking directly to your business's website, Instagram, and Facebook;

- Customize your listing on The Marketplace with services/classes, business hours, provider/instructor info, multiple locations, and social media links.

- Use our built-in payment processor at 2.6% + 10¢ for every transaction with no hidden or annual fees, two-day funding, and contactless payment and tipping.

- Handle gratuity, discounts, tax, and upsells right in the booking app.

- Manage appointments, locations, and service providers through our free booking app.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Phone Support
Email/Help Desk
Chat
Knowledge Base
FAQs/Forum

Training options

Webinars
Documentation
Videos
Live Online

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Why am I seeing this?

Schedulicity pricing information

Value for money

4.5

/5

124

Starting from

34.99

Per month

Flat Rate

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Schedulicity features

Functionality

4.2

/5

124

Total features

65

9 categories

Most valued features by users

Activity Dashboard
Alerts/Notifications
Reporting & Statistics
Data Import/Export
Mobile Access
Email Marketing
Contact Management
Customer Database

Functionality contenders

Schedulicity users reviews

Overall Rating

4.4

/5

124

Positive reviews

88

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.38/10
Rating distribution

5

4

3

2

1

77

32

10

3

2

Pros
The customer service's willingness to have conversations about features that are not currently offered and work towards current solutions to find what can and will work has been outstanding.
Awesome app makes managing from my phone a breeze. Very affordable pricing and solid free service.
It was a great tool for my business at the time. I went from MindBody to Schedulicity and LOVED the price difference.
Cons
Clients found it confusing at first based on our previous system. We switched because of the added costs and lack of integration with our calendar.
I blame this mostly on my own personal inability to figure out my time schedules, though.
And the historical aspects don't show up. It's been a struggle to figure out and I have quit using it for anything other than making a payment.

Overall rating contenders

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CharRon S.

Owner

Entertainment, 1-10 employees

Review source

Overall Rating

Hip to Schedulicity

Reviewed 2 years ago

Transcript

Charron: Hi, my name's Charron, and I'm an owner, and I give Schedulicity five out of five. If you want...

KW
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Katie W.

Owner

Health, Wellness and Fitness, 1-10 employees

Review source

Overall Rating

Super Easy and Affordable

Reviewed 3 years ago

Transcript

Katie W: Hi, my name is Katie. I'm a registered massage therapist and I give Schedulicity a four out...

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Carol (Maloney) M.

Education Management, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Better than sliced bread!!!

Reviewed 8 years ago

I have used Schedulicity for my tutoring and test preparation business for almost three years. I love that I can integrate the app into my website and Facebook page. I keep my customers on my pages rather than sending them to a third party. The company is very responsive to the needs of their clients. The app if forever changing to better meet our needs. I am now able to change pricing per customer...

Pros

Ease of use, ability to customize for any business, multiple providers can be added, mobile and web interfaces, appointment notifications, integrates into my website and FB page, great customer service, always changing to better meet my needs

Cons

Payment interface is not PayPal

AB
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Angelica B.

Pharmaceuticals, 5,001-10,000 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Discover the Power of Schedulicity: An In-Depth Analysis

Reviewed a year ago

I had the chance to use Schedulicity to schedule meetings and manage appointments while working as an intern at the university's pharmaceutical product development and research department. The program worked wonders for streamlining our scheduling procedures. I was able to swiftly set and manage appointments because to its user-friendly layout, ensuring effective team coordination and communication. The automated reminders function increased overall productivity and reduced scheduling problems. The reporting features of Schedulicity also gave useful information about meeting attendance and resource allocation, enabling data-driven decision-making. Overall, while my internship, Schedulicity was essential in streamlining our scheduling responsibilities.

Pros

For companies looking for effective scheduling solutions, Schedulicity has a lot to offer. First of all, its simple interface enables easy navigation and rapid adoption. The software's powerful features, like automated reminders and online booking, greatly improve the client experience and lower no-show rates. Furthermore, the extensive reporting and analytics tools offer insightful data on how well businesses are performing, allowing for data-driven decision-making. With Schedulicity, organizations can retain a unified, polished image thanks to its configurable branding options. Last but not least, connectivity with well-known payment gateways streamlines transaction processes to guarantee quick and secure payments.

Cons

Even though Schedulicity has numerous advantages, there are a few things that could be done better. The limited customization possibilities for appointment kinds and booking forms, which might not meet particular business needs, is a negative. The program also lacks sophisticated marketing automation features, which might increase client involvement even more. Users have occasionally experienced technical issues, but these are uncommon and are easily fixed by the helpful customer care staff. While Schedulicity is a highly effective scheduling tool overall, it might not completely satisfy the particular requirements of every organization.

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Joseph O.

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Simple appointment scheduling with some perks but functionality low.

Reviewed 6 years ago
Pros

It's simple, easy for simple appointments and reasonably priced. The add-ons too are reasonable. I like the software and the price except for a few inconveniences that, in my pedestrian view, would be rather simple fixes. It's easy to make appointments, add clients, move or reschedule appointments. It allows on-line client initiated booking. All of that is great.

Cons

The system doesn't accommodate some pretty simply business structures. If you have a service business that operates in several locations, you have to have separate calendars and separate client lists for each. Or you will have to create pseudo provider names to keep it on one calendar. If you do that, the automatic email messages may send a client in the wrong direction to receive the service. ...

AR
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Verified reviewer

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Wow - that's all I can say!

Reviewed 6 years ago
Pros

Both the app and the web interface are very handy and convenient for clients to use to book their own appointments. Plus, on the business side, there are so many features, from just scheduling patients in my own office to reminders by text and email to marketing features. Patients have told me how easy it is to schedule their appointments, and I love how it helps reduce no-shows by reminding them...

Cons

A bit clunky when it comes to making appointments show up on a google calendar. Sometimes the app doesn't work as it should. I wish the app would make it easier for the business to manage their side of things, but the app is clearly designed for the customer, and the business owner needs to use the web interface for managing their side of things. No big deal, but it was just a bit confusing at the beginning, when I tried using the app to manage the business side and it wasn't working.

KC
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Kaylee C.

Health, Wellness and Fitness, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Learning Curves

Reviewed 4 years ago

Schedulicity has been great to work with. The customer service's willingness to have conversations about features that are not currently offered and work towards current solutions to find what can and will work has been outstanding. The software allows for ease of use. They acknowledge where they are not meeting expectations and work diligently toward a resolution. The customer service engagement

Pros

In the short time that my business has used Schedulicity, I have found their customer service to be top notch. Their online chat feature allows for fairly quick response, and each time I have had a question, or cannot find what I am looking for, the representative has been helpful, kind, and brought a little levity to the conversation. Adding classes and appointments is a smooth process, and the capability to have multiple staff and appointment types with individualized schedules is easy to navigate.

Cons

There is not a reports feature that allows you to easily navigate the different services and their percentage of income. There are somethings that you cannot do from the app, only on the computer. You cannot easily have a stand alone sale without an appointment. The card readers are not consistently reliable-they are hardcore working on this and it keeps getting better! No way to hide services from clients.

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