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Schedulicity vs Acuity Scheduling Comparison

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Overview

Category Leaders

Schedulicity is the all-in-one scheduling software for small businesses and service providers. With appointment booking,...

Category Leaders

Acuity is your 24/7 online appointment scheduling software that allows clients to self-schedule appointments or classes online,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

34.99

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

15

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

106

5

4

3

2

1

64

27

10

3

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

4.8

5.1K

5

4

3

2

1

4,236

792

110

10

7

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

The customer service's willingness to have conversations about features that are not currently offered and work towards current solutions to find what can and will work has been outstanding.

KC

Kaylee C.

Awesome app makes managing from my phone a breeze. Very affordable pricing and solid free service.

AR

Anonymous Reviewer

It was a great tool for my business at the time. I went from MindBody to Schedulicity and LOVED the price difference.

SM

Suzie M.

Pros

What I like most about the software is the ability to add your appointments quickly to your google calendar. Its been very helpful with managing which appointments I have up for the week.

CS

Christopher S.

What I like most about the software is the ease of use and simplicity. It works extremely well to schedule clients and then takes some automation out of the followup process which is helpful.

CA

Christian A.

This is a super powerful platform to get up and running with and there are lots of awesome tutorials on YouTube for nearly any configuration you can imagine.
AvatarImg

Daniel B.

Cons

Clients found it confusing at first based on our previous system. We switched because of the added costs and lack of integration with our calendar.

MS

Matthew S.

I blame this mostly on my own personal inability to figure out my time schedules, though.

AR

Anonymous Reviewer

And the historical aspects don't show up. It's been a struggle to figure out and I have quit using it for anything other than making a payment.

AR

Anonymous Reviewer

Cons

I am fuming when I block off appointments. People can still book in may have to book appointments in to stop this.

WA

Wendy A.

Some of the functions are hidden in weird spots - it may make more sense for larger orgs but for small and single traders, managing preferences out of the 'calendar' section is a bit weird.

ko

kate o.

At this point in my usage, I am unable to make negative comments.

JN

Jym N.

  • Vendor responds to reviews
  • Last review23 days ago
  • Vendor responds to reviews
  • Last review3 days ago

Key features

  • Total features67
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • Branch Optimization
  • Business Coaching
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Communication Management
  • Confirmation/Reminders
  • Consent Management
  • Contact Database
  • Contact Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Debit/Credit Card Processing
  • Discount Management
  • Drag & Drop
  • Driver Scheduling
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Employee Scheduling
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Fitness Plan
  • For Accountants
  • For Barbershops
  • For Martial Arts
  • For Medical Spas
  • For Optometrists
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Forms Management
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • In-Person Payments
  • Instructor Management
  • Inventory Management
  • K-12
  • Life Coaching
  • Maintenance Scheduling
  • Marketing Automation
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Appointment Types
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Scheduling
  • Patient Intake
  • Patient Management
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Performance Metrics
  • Physician Management
  • Practice Management
  • Progress Tracking
  • Promotions Management
  • Purchasing & Receiving
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Resource Scheduling
  • Revenue Management
  • Room Booking
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Sales Reports
  • Scheduling
  • Single Provider Practice
  • Social Media Integration
  • Sport Coaching
  • Staff Management
  • Student Management
  • Team Calendars
  • Template Management
  • Third Party Integrations
  • Transaction History
  • Treatment Packages
  • Virtual Meetings
  • Wait List Management
  • Web Forms
  • Website Integration
  • iCalendar Support
  • Total features112
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • Branch Optimization
  • Business Coaching
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Communication Management
  • Confirmation/Reminders
  • Consent Management
  • Contact Database
  • Contact Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Debit/Credit Card Processing
  • Discount Management
  • Drag & Drop
  • Driver Scheduling
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Employee Scheduling
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Fitness Plan
  • For Accountants
  • For Barbershops
  • For Martial Arts
  • For Medical Spas
  • For Optometrists
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Forms Management
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • In-Person Payments
  • Instructor Management
  • Inventory Management
  • K-12
  • Life Coaching
  • Maintenance Scheduling
  • Marketing Automation
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Appointment Types
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Scheduling
  • Patient Intake
  • Patient Management
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Performance Metrics
  • Physician Management
  • Practice Management
  • Progress Tracking
  • Promotions Management
  • Purchasing & Receiving
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Resource Scheduling
  • Revenue Management
  • Room Booking
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Sales Reports
  • Scheduling
  • Single Provider Practice
  • Social Media Integration
  • Sport Coaching
  • Staff Management
  • Student Management
  • Team Calendars
  • Template Management
  • Third Party Integrations
  • Transaction History
  • Treatment Packages
  • Virtual Meetings
  • Wait List Management
  • Web Forms
  • Website Integration
  • iCalendar Support

Integrations

  • Total integrations5
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations122
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Schedulicity logo

Schedulicity

Limited & Simple!

Reviewed 3 years ago

Scheduling and Appointment Management

Pros

What i liked most was it is dead simple and just basic. nice for very small and individual owner run businesses.

Cons

nothing as such of compared to the right audience.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Schedulicity logo

Schedulicity

Works well for scheduling

Reviewed 23 days ago
Pros

It worked well for scheduling appointments and reminders.

Cons

I don't really recall anything I didn't like.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Schedulicity logo

Schedulicity

Great Software for Booking Appointments

Reviewed 2 years ago

Nice scheduling/appointment booking software to use for a business!

Pros

I noticed a lot of businesses use this software and how clean and user-friendly the interface was so I signed up to see if clients can reserve a time without needing to email me to schedule a time. It was so easy and a breeze to get it done!

Cons

It only serves to reserve an appointment but it would be nice to include some files of each customer attached to each appointment in the platform but I'm just being nitpicky here

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Schedulicity logo

Schedulicity

Convenient

Reviewed 3 years ago

It helps save time in scheduling for the patient and practitioner.

Pros

This application is convenient to schedule appointments as the practitioner cannot be available to answer and return calls.

Cons

Have to manipulate the bed selections when scheduling appointments, however, this may be due to the set up at the facility.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Schedulicity logo

Schedulicity

Great scheduler for wellness pros!

Reviewed 4 years ago

It's easy to use, offers all the basic necessities at no charge, and offers plenty of flexibility for customization of your account. While you do pay a bit more when you need to pay for an add-on, you get so much with it for free that it's really worth more to pay for those add-ons than to pay for another scheduling software.

Pros

It offers the main things that a wellness pro is looking for in a scheduling software without forcing you to buy it. It's easy to sign up and get started.

Cons

When you do need to pay for an add-on, it is a bit more expensive than other scheduling softwares.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Schedulicity logo

Schedulicity

Now requires credit card info and address

Reviewed 4 years ago

Disappointed with this change on the customer side.

Pros

I used to like the ease of scheduling to see my son's barber.

Cons

Now its asking to keep a credit card on file and to input address. We didnt have to do any of this before. I am very uncomfortable with putting this information in. It should go back to not requiring payment info or at least integrate with PayPal.

Vendor response

Hello, If your personal info had been included in the review, I would have reached out personally with a response. Your dissatisfaction with having to enter credit card info in order to schedule an appointment is a configuration that was decided by that particular business. We offer these types of settings so that businesses can decide how they wish to secure their appointments. You may want to reach out to that specific business and let them know that you preferred their former method. I hope that helps. Best - Michael

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Schedulicity logo

Schedulicity

Good scheduling tool for individual user

Reviewed 3 months ago
Pros

The scheduling functionality is best when used by one individual user. Easy enough to learn.

Cons

Difficult to utilize it with multiple users or accounts. The users all have edit access to every customer on the schedule which leads to security risks.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Schedulicity logo

Schedulicity

Schedulicity makes appointment scheduling easy

Reviewed 7 months ago

It has been great since I first started using it in 2013

Pros

Very simple and easy to use. Also besides scheduling I can send out newsletters and set up classes

Cons

There really aren't any cons. It was cheaper until this year and I don't need to use all the features so I wish there were different price tiers.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Schedulicity logo

Schedulicity

Saves a lot of admin

Reviewed 4 years ago
Pros

This saves us so much time and effort in scheduling appointments and organizing schedules. Customer support has been great

Cons

We have had some session timeouts and proved to be pretty annoying to clients. Support was great though and love it overall

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Schedulicity logo

Schedulicity

Schedulicity is a pretty straightforward product with a good user interface.

Reviewed 4 years ago
Pros

It was very easy to used while my Salon was using it, and it made scheduling very easy and convenient!

Cons

The interface could have been a little more streamlined in terms of graphic design - this may have improved since I last used it.

Overall Rating
  • Value for money
  • Ease of use