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Schedulicity vs Acuity Scheduling Comparison

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Overview

Category Leaders

Schedulicity is the all-in-one scheduling software for small businesses and service providers. With appointment booking,...

Category Leaders

Squarespace is your 24/7 online appointment scheduling software that allows clients to self-schedule appointments or classes...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

No videos yet

Pricing

Starting from

34.99

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

16

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.4

121

5

4

3

2

1

74

32

10

3

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
92%
would recommend this app

4.8

5.5K

5

4

3

2

1

4.5K

860

130

12

8

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

The customer service's willingness to have conversations about features that are not currently offered and work towards current solutions to find what can and will work has been outstanding.
Awesome app makes managing from my phone a breeze. Very affordable pricing and solid free service.
It was a great tool for my business at the time. I went from MindBody to Schedulicity and LOVED the price difference.

Pros

What I like most about the software is the ability to add your appointments quickly to your google calendar. Its been very helpful with managing which appointments I have up for the week.
What I like most about the software is the ease of use and simplicity. It works extremely well to schedule clients and then takes some automation out of the followup process which is helpful.
This is a super powerful platform to get up and running with and there are lots of awesome tutorials on YouTube for nearly any configuration you can imagine.

Cons

Clients found it confusing at first based on our previous system. We switched because of the added costs and lack of integration with our calendar.
I blame this mostly on my own personal inability to figure out my time schedules, though.
And the historical aspects don't show up. It's been a struggle to figure out and I have quit using it for anything other than making a payment.

Cons

I am fuming when I block off appointments. People can still book in may have to book appointments in to stop this.
Some of the functions are hidden in weird spots - it may make more sense for larger orgs but for small and single traders, managing preferences out of the 'calendar' section is a bit weird.
At this point in my usage, I am unable to make negative comments.
  • Vendor responds to reviews
  • Last review2 months ago
  • Vendor responds to reviews
  • Last review4 days ago

Key features

  • Total features65
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • Branch Optimization
  • Business Coaching
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Communication Management
  • Confirmation/Reminders
  • Consent Management
  • Contact Database
  • Contact Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Debit/Credit Card Processing
  • Discount Management
  • Document Management
  • Drag & Drop
  • Driver Scheduling
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Employee Scheduling
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • Fitness Plan
  • For Accountants
  • For Barbershops
  • For Martial Arts
  • For Medical Spas
  • For Optometrists
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Forms Management
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • In-Person Payments
  • Instructor Management
  • Inventory Management
  • K-12
  • Life Coaching
  • Maintenance Scheduling
  • Marketing Automation
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Appointment Types
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Scheduling
  • Patient Intake
  • Patient Management
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Performance Metrics
  • Physician Management
  • Practice Management
  • Progress Tracking
  • Promotions Management
  • Purchasing & Receiving
  • Real Time Updates
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Resource Scheduling
  • Revenue Management
  • Room Booking
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Scheduling
  • Self Service Portal
  • Single Provider Practice
  • Social Media Integration
  • Sport Coaching
  • Staff Management
  • Student Management
  • Task Management
  • Team Calendars
  • Template Management
  • Third Party Integrations
  • Transaction History
  • Treatment Packages
  • Virtual Meetings
  • Wait List Management
  • Web Forms
  • Website Integration
  • iCalendar Support
  • Total features118
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Booth Rental Management
  • Branch Optimization
  • Business Coaching
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Communication Management
  • Confirmation/Reminders
  • Consent Management
  • Contact Database
  • Contact Management
  • Credit Card Management
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customer Mobile App
  • Customer Support
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Debit/Credit Card Processing
  • Discount Management
  • Document Management
  • Drag & Drop
  • Driver Scheduling
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Employee Scheduling
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Faculty/Staff Management
  • Fitness Plan
  • For Accountants
  • For Barbershops
  • For Martial Arts
  • For Medical Spas
  • For Optometrists
  • For Salons and Spas
  • For Yoga/Pilates Studios
  • Forms Management
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • In-Person Payments
  • Instructor Management
  • Inventory Management
  • K-12
  • Life Coaching
  • Maintenance Scheduling
  • Marketing Automation
  • Membership Management
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Multi-Location
  • Multi-Physician
  • Multi-Provider Practice
  • Multiple Appointment Types
  • Multiple User Accounts
  • No-Show Tracking
  • On Call Scheduling
  • Online Booking
  • Online Payments
  • Online Registration
  • Online Scheduling
  • Patient Intake
  • Patient Management
  • Patient Records Management
  • Patient Scheduling
  • Payment Processing
  • Performance Metrics
  • Physician Management
  • Practice Management
  • Progress Tracking
  • Promotions Management
  • Purchasing & Receiving
  • Real Time Updates
  • Real-time Scheduling
  • Recurring Appointments
  • Recurring/Subscription Billing
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Resource Scheduling
  • Revenue Management
  • Room Booking
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Scheduling
  • Self Service Portal
  • Single Provider Practice
  • Social Media Integration
  • Sport Coaching
  • Staff Management
  • Student Management
  • Task Management
  • Team Calendars
  • Template Management
  • Third Party Integrations
  • Transaction History
  • Treatment Packages
  • Virtual Meetings
  • Wait List Management
  • Web Forms
  • Website Integration
  • iCalendar Support

Integrations

  • Total integrations5
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite
  • Total integrations127
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twilio
  • Twitter/X
  • WordPress
  • Xero
  • Zapier
  • Zendesk Suite

User reviews that mention these apps

VA
AvatarImg

Vijay A.

Health, Wellness and Fitness, 1-10 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Schedulicity logo

Schedulicity

Limited & Simple!

Reviewed 4 years ago

Scheduling and Appointment Management

Pros

What i liked most was it is dead simple and just basic. nice for very small and individual owner run businesses.

Cons

nothing as such of compared to the right audience.

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taylor w.

Cosmetics, self-employed

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Schedulicity logo

Schedulicity

Not many features

Reviewed a year ago
Pros

Easy to use for me and my clients, very straightforward

Cons

Lacking some features in comparison to some other scheduling apps

Vendor response

Hello, Taylor, We appreciate you taking a moment out of your busy day to leave us a review. I'm glad to hear that our software is easy for you and your clients to use. That's one of our number one goals. Having said that, I'd love to know more about the features you'd like to see added. We're always eager to learn from our users, and hear what they're missing. If you're up for sharing more, please drop us a line at, support@schedulicity.com.

CC
AvatarImg

Carley C.

Health, Wellness and Fitness, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Schedulicity logo

Schedulicity

Served its purpose

Reviewed a year ago

Great experience. Great program. Excellent customer service. Just outgrew the program

Pros

It was an easy program to manage and for patients to use.

Cons

It was lacking some features I needed, such as online scheduling and insurance billing options.

SX
AvatarImg

Sheila X.

Writing and Editing, self-employed

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Schedulicity logo

Schedulicity

Great Software for Booking Appointments

Reviewed 3 years ago

Nice scheduling/appointment booking software to use for a business!

Pros

I noticed a lot of businesses use this software and how clean and user-friendly the interface was so I signed up to see if clients can reserve a time without needing to email me to schedule a time. It was so easy and a breeze to get it done!

Cons

It only serves to reserve an appointment but it would be nice to include some files of each customer attached to each appointment in the platform but I'm just being nitpicky here

TM
AvatarImg

Tracie M.

Health, Wellness and Fitness, self-employed

Used monthly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Schedulicity logo

Schedulicity

Works well for scheduling

Reviewed a year ago
Pros

It worked well for scheduling appointments and reminders.

Cons

I don't really recall anything I didn't like.

bd
AvatarImg

bette d.

Real Estate, self-employed

Used monthly for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

Share this review:

Schedulicity logo

Schedulicity

Convenient

Reviewed 4 years ago

It helps save time in scheduling for the patient and practitioner.

Pros

This application is convenient to schedule appointments as the practitioner cannot be available to answer and return calls.

Cons

Have to manipulate the bed selections when scheduling appointments, however, this may be due to the set up at the facility.

AD
AvatarImg

Ashley D.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Schedulicity logo

Schedulicity

Started out great

Reviewed 2 months ago
Pros

Ease of use for scheduling as a budding business

Cons

Long after we cancelled somehow new clients were able to book and showed up for appointments they didnt have or schedule

Vendor response

Thanks for the review, Ashley! Sounds like you were moved to the free account instead of cancelled. If you are still having troubles with bookings let us know at support@schedulicity.com, we can look into that for you!

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Wendy M.

Health, Wellness and Fitness, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Schedulicity logo

Schedulicity

Great scheduler for wellness pros!

Reviewed 5 years ago

It's easy to use, offers all the basic necessities at no charge, and offers plenty of flexibility for customization of your account. While you do pay a bit more when you need to pay for an add-on, you get so much with it for free that it's really worth more to pay for those add-ons than to pay for another scheduling software.

Pros

It offers the main things that a wellness pro is looking for in a scheduling software without forcing you to buy it. It's easy to sign up and get started.

Cons

When you do need to pay for an add-on, it is a bit more expensive than other scheduling softwares.

AR
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Verified reviewer

Writing and Editing, self-employed

Used monthly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Schedulicity logo

Schedulicity

Now requires credit card info and address

Reviewed 5 years ago

Disappointed with this change on the customer side.

Pros

I used to like the ease of scheduling to see my son's barber.

Cons

Now its asking to keep a credit card on file and to input address. We didnt have to do any of this before. I am very uncomfortable with putting this information in. It should go back to not requiring payment info or at least integrate with PayPal.

Vendor response

Hello, If your personal info had been included in the review, I would have reached out personally with a response. Your dissatisfaction with having to enter credit card info in order to schedule an appointment is a configuration that was decided by that particular business. We offer these types of settings so that businesses can decide how they wish to secure their appointments. You may want to reach out to that specific business and let them know that you preferred their former method. I hope that helps. Best - Michael

BS
AvatarImg

Ben S.

E-Learning, self-employed

Used weekly for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

Share this review:

Schedulicity logo

Schedulicity

Good scheduling tool for individual user

Reviewed 2 years ago
Pros

The scheduling functionality is best when used by one individual user. Easy enough to learn.

Cons

Difficult to utilize it with multiple users or accounts. The users all have edit access to every customer on the schedule which leads to security risks.

MM
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Michele M.

Health, Wellness and Fitness, self-employed

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Schedulicity logo

Schedulicity

Schedulicity makes appointment scheduling easy

Reviewed 2 years ago

It has been great since I first started using it in 2013

Pros

Very simple and easy to use. Also besides scheduling I can send out newsletters and set up classes

Cons

There really aren't any cons. It was cheaper until this year and I don't need to use all the features so I wish there were different price tiers.

AR
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Verified reviewer

Religious Institutions, 11-50 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Schedulicity logo

Schedulicity

Saves a lot of admin

Reviewed 6 years ago
Pros

This saves us so much time and effort in scheduling appointments and organizing schedules. Customer support has been great

Cons

We have had some session timeouts and proved to be pretty annoying to clients. Support was great though and love it overall

AP
AvatarImg

Anna P.

Used other for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Schedulicity logo

Schedulicity

Schedulicity is a pretty straightforward product with a good user interface.

Reviewed 6 years ago
Pros

It was very easy to used while my Salon was using it, and it made scheduling very easy and convenient!

Cons

The interface could have been a little more streamlined in terms of graphic design - this may have improved since I last used it.

AR
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Verified reviewer

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Schedulicity logo

Schedulicity

Fantastic, easy to use, rockstar staff

Reviewed 6 years ago

Multi-location, Square POS integration, Admin view ease of use between employees.

Pros

Ease of use, navigation within both mobile and desktop views, has all the features needed in a sophisticated appointment software. Is scalable and fits a variety of business models. Integrates well with Square and Stripe POS.

Cons

Small feature functionality tweaks needed such as appointment requests vs simply scheduling time. Gift card with Stripe users process could be easier, however integration with Square gift cards is simple.

NG
AvatarImg

Noel G.

Sports, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Schedulicity logo

Schedulicity

Really improved my show up rate

Reviewed 6 years ago

99.9 % show rate with little effort from me!

Pros

easy for customers to schedule and keep appts. Beats tracking it manually. Set Allows us to set and enforce scheduling policies

Cons

Square transaction rates are HIGH. Ability for one login to schedule multiple attendees to same event needed.

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Sabrina Y.

Higher Education, 10,001+ employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Schedulicity logo

Schedulicity

Needs specialized scheduling feature…

Reviewed 2 years ago

I believe that it is a great product I think they just need to fix some of the features but I don’t know whether or not that was because it was a trial basis. Software looks really nice is very easy to set up scheduling however if they can just add a feature for special scheduling it would be an awesome product.

Pros

it is very easy to use is very easy to set up your scheduling an appointment so I thought that was very good about the software. The aesthetics are very seamless and you can tell that the developers definitely kept in mind the end-user when setting up appointments at all levels.

Cons

It is a wonderful product I believe that it is not very useful for individuals who have fluctuating schedules. I’m not sure if this was just a limited platform when completing the trial but it would be nice to kind of see that because not everyone is able to schedule the same time every day.

AB
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Angelica B.

Pharmaceuticals, 5,001-10,000 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Schedulicity logo

Schedulicity

Discover the Power of Schedulicity: An In-Depth Analysis

Reviewed 3 months ago

I had the chance to use Schedulicity to schedule meetings and manage appointments while working as an intern at the university's pharmaceutical product development and research department. The program worked wonders for streamlining our scheduling procedures. I was able to swiftly set and manage appointments because to its user-friendly layout, ensuring effective team coordination and communication. The automated reminders function increased overall productivity and reduced scheduling problems. The reporting features of Schedulicity also gave useful information about meeting attendance and resource allocation, enabling data-driven decision-making. Overall, while my internship, Schedulicity was essential in streamlining our scheduling responsibilities.

Pros

For companies looking for effective scheduling solutions, Schedulicity has a lot to offer. First of all, its simple interface enables easy navigation and rapid adoption. The software's powerful features, like automated reminders and online booking, greatly improve the client experience and lower no-show rates. Furthermore, the extensive reporting and analytics tools offer insightful data on how well businesses are performing, allowing for data-driven decision-making. With Schedulicity, organizations can retain a unified, polished image thanks to its configurable branding options. Last but not least, connectivity with well-known payment gateways streamlines transaction processes to guarantee quick and secure payments.

Cons

Even though Schedulicity has numerous advantages, there are a few things that could be done better. The limited customization possibilities for appointment kinds and booking forms, which might not meet particular business needs, is a negative. The program also lacks sophisticated marketing automation features, which might increase client involvement even more. Users have occasionally experienced technical issues, but these are uncommon and are easily fixed by the helpful customer care staff. While Schedulicity is a highly effective scheduling tool overall, it might not completely satisfy the particular requirements of every organization.

AR
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Verified reviewer

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Schedulicity

Great for th price

Reviewed 6 years ago

The platform is simple but all you need for appointments. For the cost, i would consider it a great value.

Pros

This is everything you need in a scheduling software. Love how it is mobile friendly and can integrate with social media and other payment options.

Cons

No cons were added to this review

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Alyse N.

Health, Wellness and Fitness, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

Share this review:

Schedulicity logo

Schedulicity

Makes my business run much smoother

Reviewed 4 years ago

See my pros above. Online scheduling is the way of the future. As a client, I don't always have time to call during business hours to schedule appointments.

Pros

On the client end, my clients can book appointments any time of day or night from their phones or PC. I love requiring clients to leave a credit card for booking. This has all but eliminated my no-shows. Also love that my employees can check and adjust their schedules and re-book clients easily.

Cons

Somewhat glitchy at times. I don't like that I can't make certain services available on select days only.

AR
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Verified reviewer

11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Schedulicity

Customizable scheduling software that is a huge time saver!

Reviewed 6 years ago
Pros

Schedulicity is easy to learn and use, seems customizable and adaptable for nearly any industry and allows a client independence in scheduling vs tying up staff time.

Cons

No cons were added to this review

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Leigh L.

Building Materials, 11-50 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Schedulicity logo

Schedulicity

Schedulicity is Simple Scheduling Software

Reviewed 5 years ago

Every day laid out for me just how I wanted, no confusion, immediate notifications. Can't ask for more.

Pros

SO easy to use, everything is laid out simply and thoughtfully. They clearly gear their product to their appropriate audience and that is much appreciated. When I worked in the beauty industry, all I wanted was to deal with my clients, not spend time on over complicated apps or scheduling software. Schedulicity allowed me to do just that.

Cons

The problem is not with THIS software, the problem is with the over abundance of salon and spa scheduling software. There are literally hundreds to choose from and no real industry staple. My vote for the standard is indeed, Schedulicity.

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Shavon F.

Higher Education, 1,001-5,000 employees

Used monthly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Schedulicity logo

Schedulicity

Schedulicity

Reviewed 5 years ago
Pros

The ease of use of this product is great. Booking and rebooking appointments is simple. Searching for services I need is simple. My hairdresser uses this and it makes scheduling very easy.

Cons

I do not have a dislike about this software.

JS
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Jennifer S.

Health, Wellness and Fitness, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Schedulicity

A great option for smaller yoga studios or yoga teachers

Reviewed 5 years ago
Pros

Schedulicity is great for me because I run classes out of my house and don't want to spend a lot on scheduling software. I can take payment, apply pass and create packages.

Cons

The software is appointment focused and I wish there would be more focus on making the class and workshop options the main focus.

Vendor response

Jennifer, You're in luck! We're planning on releasing a number of new Class and Workshop scheduling upgrades the 2nd week in December! You'll soon be getting waitlist functionality, online waivers for new clients, group booking, and alerts for statuses of clients accounts. If there's anything else you would like to see, please feel free to email support@schedulicity.com. I'll make sure they're looking for your input. Cheers! Michael

SM
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Susan M.

Mental Health Care, self-employed

Used daily for 2+ years

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Schedulicity

Easy to Use...Love it

Reviewed 4 years ago

I have loved using Schedulicity. It's simple and convenient.

Pros

I love this platform because my patients and I all find it easy to use. It's been wonderful having my patients schedule online versus calling me directly.

Cons

There are really no disadvantages to this software. If I decide to start doing all of my patient files electronically, then I may need to find an alternate platform, since Schedulicity is merely for scheduling, and not a full mental health/healthcare platform.

AR
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Verified reviewer

Consumer Electronics,

Used other for 2+ years

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Schedulicity

Scheduling Haircut

Reviewed 5 years ago
Pros

This is a very simple software used by my haircut salon. It is very straight forward and easy to navigate. I would highly recommend it to other companies that are wanting to simplify their scheduling processes for their customers.

Cons

I don't like how when you want to go back to change a part of your appointment Schedulicity will sometimes erase all of the appointment details. This would be a super great thing to fix that would make this software easier for the user.

JD
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Jenneshea D.

Health, Wellness and Fitness, self-employed

Used daily for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Acuity Scheduling

Xotic Brows Scheduling

Reviewed 4 years ago
Pros

The customization is the best part of the software

Cons

You have to pay for customization. It’s free on schedulicity.

NS
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Natalie S.

Health, Wellness and Fitness, self-employed

Used weekly for less than 6 months

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Acuity Scheduling

I have used several scheduling sites and this one is the simplest and most user friendly to use.

Reviewed 5 years ago

Being able to integrate payments as well as link it so seamlessly to my website has been wonderful

Pros

Acuity is easy to use and most questions I have had have been answered easily. I like the option to set up recurring payments as well as the ability to "hide" certain things, but link them to my website, such as workshops or private sessions. This has been the easiest scheduling software I have used to date. I have worked with Mind Body and Vagaro as well as Schedulicity. I love the fact that it is easy to use and has everything I need in one place. It's amazing!

Cons

I wish this software came with the option of an app for customers on Android or Apple I feel like it would be nice for clients to set up appointments through the use of their own app if they felt like they wanted to do that.

AR
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Verified reviewer

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Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Acuity Scheduling

Not ideal for professional health care use

Reviewed 5 years ago
Pros

This program has lots of good features and I probably would use it if I was really desperate, as it seems to be a few steps closer to what I need compared to Schedulicity/Schedulista/Schedul/Flexbooker/and others I trialed with. Good for businesses who don't need to keep any personal info for their clients. I'm surprised that it markets itself for health care use (see cons), but I could see it being very useful for beauty salons, auto shops..or pretty much anywhere that you just need to give your customers an easy platform to book online. Seems to have the exact same customer service setup as the programs I'd previously mentioned, so I have a suspicion that they're all made by the same developer.

Cons

Should not be used in a professional health care setting, as it doesn't have the required features for you... doesn't have the capability to enter details like DOB, health card info, insurance info, address, etc. It also doesn't have adequate intake forms and SOAP notes, and no capability to upload your own. I REALLY do not recommend this product for ANY doctor or ANY type unless you are planning on using another program to store all your patient data and notes. This program has strong online booking features but that's essentially all these programs are excelling at.