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Schedulicity vs Acuity Scheduling Comparison

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Overview

Category Leaders

The most fuss-free, all-in-one online scheduling solution available anywhere. The single app for handling bookings, payments, and marketing.

Category Leaders

Acuity is your 24/7 online appointment scheduling software that allows clients to self-schedule appointments or classes online,...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Screenshots

Pricing

Starting from
$

20

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based
Starting from
$

15

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

4.4

5

4

3

2

1

58

24

10

2

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
89%
would recommend this app

5

4

3

2

1

4,013

733

97

10

6

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

Pros

The customer service's willingness to have conversations about features that are not currently offered and work towards current solutions to find what can and will work has been outstanding.
Awesome app makes managing from my phone a breeze. Very affordable pricing and solid free service.
It was a great tool for my business at the time. I went from MindBody to Schedulicity and LOVED the price difference.

Pros

This is a very easy system to set up and figure out on my own. Customer service is great and love their sense of humor.
The ability for our customization from offerings, to schedules has made this a perfect and economical solution.
What I like most about the software is the ease of use and simplicity. It works extremely well to schedule clients and then takes some automation out of the followup process which is helpful.

Cons

Clients found it confusing at first based on our previous system. We switched because of the added costs and lack of integration with our calendar.
I blame this mostly on my own personal inability to figure out my time schedules, though.
And the historical aspects don't show up. It's been a struggle to figure out and I have quit using it for anything other than making a payment.

Cons

I am fuming when I block off appointments. People can still book in may have to book appointments in to stop this.
Some of the functions are hidden in weird spots - it may make more sense for larger orgs but for small and single traders, managing preferences out of the 'calendar' section is a bit weird.
At this point in my usage, I am unable to make negative comments.
  • Vendor responds to reviews
  • Last review20 days ago
  • Vendor responds to reviews
  • Last review5 days ago

Key features

  • Total features63
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Ad hoc Reporting
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Branch Optimization
  • Business Coaching
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Check-in/Check-out
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Colleges / Universities
  • Communication Management
  • Confirmation/Reminders
  • Consent Management
  • Contract/License Management
  • Credit Card Processing
  • Customer Activity Tracking
  • Customer Database
  • Customer Mobile App
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Driver Scheduling
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Management
  • Employee Scheduling
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • For Accountants
  • For Mental/Behavioral Health Practices
  • For Salons and Spas
  • Forms Management
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • Instructor Management
  • Inventory Management
  • K-12
  • Life Coaching
  • Maintenance Scheduling
  • Marketing Automation
  • Member Management
  • Membership Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Signature Capture
  • Multi-Location
  • Multi-Provider Practice
  • Multiple User Accounts
  • On Call Scheduling
  • Online Booking
  • Online Payments
  • Online Registration
  • Partial Payments
  • Patient Intake
  • Patient Management
  • Patient Scheduling
  • Payment Processing
  • Performance Metrics
  • Personalization
  • Point of Sale (POS)
  • Practice Management
  • Progress Tracking
  • Promotions Management
  • Purchasing & Receiving
  • Real-time Scheduling
  • Real-time Updates
  • Recruitment Management
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Resource Scheduling
  • Revenue Management
  • Room Booking
  • Rules-Based Scheduling
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Scheduling
  • Self Check-in/Check-out
  • Single Provider Practice
  • Social Media Integration
  • Sport Coaching
  • Staff Management
  • Student Management
  • Subscription Management
  • Team Calendars
  • Template Management
  • Third Party Integrations
  • Treatment Packages
  • Wait List Management
  • Web Forms
  • Website Integration
  • iCalendar Support
  • Total features106
  • API
  • Access Controls/Permissions
  • Accounting Integration
  • Activities Booking
  • Activity Dashboard
  • Ad hoc Reporting
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Attendance Management
  • Attendance Tracking
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Booking Notes
  • Branch Optimization
  • Business Coaching
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Capacity Management
  • Check-in/Check-out
  • Class Management
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Client Profiles
  • Colleges / Universities
  • Communication Management
  • Confirmation/Reminders
  • Consent Management
  • Contract/License Management
  • Credit Card Processing
  • Customer Activity Tracking
  • Customer Database
  • Customer Mobile App
  • Customer Segmentation
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Questions
  • Customizable Templates
  • Data Import/Export
  • Discount Management
  • Driver Scheduling
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Management
  • Employee Scheduling
  • Enrollments/Onboarding
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • For Accountants
  • For Mental/Behavioral Health Practices
  • For Salons and Spas
  • Forms Management
  • Gift Card Management
  • Group Reservations
  • Group Scheduling
  • HIPAA Compliant
  • Instructor Management
  • Inventory Management
  • K-12
  • Life Coaching
  • Maintenance Scheduling
  • Marketing Automation
  • Member Management
  • Membership Management
  • Microsoft Outlook Integration
  • Mobile Access
  • Mobile Alerts
  • Mobile App
  • Mobile Signature Capture
  • Multi-Location
  • Multi-Provider Practice
  • Multiple User Accounts
  • On Call Scheduling
  • Online Booking
  • Online Payments
  • Online Registration
  • Partial Payments
  • Patient Intake
  • Patient Management
  • Patient Scheduling
  • Payment Processing
  • Performance Metrics
  • Personalization
  • Point of Sale (POS)
  • Practice Management
  • Progress Tracking
  • Promotions Management
  • Purchasing & Receiving
  • Real-time Scheduling
  • Real-time Updates
  • Recruitment Management
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Rescheduling
  • Resource Scheduling
  • Revenue Management
  • Room Booking
  • Rules-Based Scheduling
  • SMS Messaging
  • SMS Reminders
  • SOAP notes
  • Scheduling
  • Self Check-in/Check-out
  • Single Provider Practice
  • Social Media Integration
  • Sport Coaching
  • Staff Management
  • Student Management
  • Subscription Management
  • Team Calendars
  • Template Management
  • Third Party Integrations
  • Treatment Packages
  • Wait List Management
  • Web Forms
  • Website Integration
  • iCalendar Support

Integrations

  • Total integrations6
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations98
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • Mailchimp
  • Microsoft 365
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk

Security

  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation
  • Encryption of sensitive data at rest
  • HTTPS for all pages (web-based apps)
  • Reports/alerts for security breaches
  • Multifactor authentication options
  • Customer data removed upon service cancellation

User reviews that mention these apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

Scheduling for Fire Prevention Inspections

Reviewed a year ago

Time management will be significantly enhanced for our office manager and the Fire Prevention Officers

Pros

Our organization required a scheduling product that would work on our website and provide ease of use for our residents, contractors and real estate agents

Cons

The software is great. We believe this scheduler will provide for our long tern scheduling requirements.

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend5/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

Free trial review

Reviewed 2 years ago
Pros

It sinks into my website with square space and I like the calendar option.

Cons

I bit difficult to set up scheduling for me. I would like more scheduling bracket and spacing options.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Likelihood to recommend9/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

Great app as freelancer to do schedule call with your client

Reviewed a year ago

scheduling with my leads very awesome

Pros

easy to do scheduling with my leads, so I can do discovery call easily and get clients

Cons

in scheduling in custom one I can't copy my schedule that already set, I must input one on one

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Likelihood to recommend9/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

Review José Elias

Reviewed a year ago
Pros

Easy to setup, amazing free trial. Lots of features.

Cons

Schedule Page could be more customizable.

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend9/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

The perfect solution for my business needs!

Reviewed a year ago
Pros

I like that you can have multiple appointment types

Cons

I love everything about Acuity Scheduling!

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Likelihood to recommend6/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

A must for businesses

Reviewed 2 years ago
Pros

-Easy for customers to set up appointments -Extremely user friendly -Affordable

Cons

-Difficult to customize each scheduling link

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

Share this review:

Acuity Scheduling logo

Acuity Scheduling

I love it just needs a few updates

Reviewed 3 years ago
Pros

The extra useful Options for my service it makes it easier for my clients to use which means a quicker booking

Cons

I haven't found anything to not like about this scheduling website I actually like it out of all the other scheduling apps

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

Outstanding

Reviewed 5 years ago

I absolutely love acuity! It makes running my business so much more efficient. I can schedule clients myself or they can schedule which makes it super easy!

Pros

Easy scheduling, others can schedule

Cons

Doesn't integrate with 17 hats

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

Acuity Scheduling Review

Reviewed 2 years ago

More organization, with my busy schedule. Daily schedule sent via email.

Pros

I liked the ability to connect to my website and the convenience of receiving appointment notifications.

Cons

I liked it all, haven't had any issues so far.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

Excellent

Reviewed 3 years ago

Easy scheduling not getting overwhelmed with scheduling and also remembering appointments

Pros

Love how it syncs promptly giving reminders about appointments

Cons

I have nothing terrible to say everything is perfect

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

Acuity is the icing on the cake for my company!

Reviewed a year ago

Acuity Scheduling eases my scheduling process completely. All of my scheduling needs can be done in one place. I absolutely love that.

Pros

My favorite feature of Acuity is that the application automatically schedules my sessions and appointments to my calendar. That literally saves me so much time. I also love the ability to go in the scheduler and make notification of the status of the upcoming session/appointment.

Cons

Honestly, I can't find any true cons about the software. The only thing I would say, is I'd like more color throughout the platform just because I'm an extremely creative person and colors excite me.

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend6/10

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Acuity Scheduling logo

Acuity Scheduling

A Review

Reviewed 4 months ago
Pros

I like that everything is easy to schedule on this software

Cons

Easy to schedule with clients via emails.

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend10/10

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Acuity Scheduling logo

Acuity Scheduling

The best choice

Reviewed 2 years ago
Pros

I love the convenience, company customization and easy to use software

Cons

That you can’t block someone from scheduling

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Acuity Scheduling logo

Acuity Scheduling

Great Service

Reviewed 5 months ago
Pros

The simplicity and guided walkthrough of the set up.

Cons

Slightly more expensive than other scheduling options.

Overall Rating
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

Great tool for scheduling vaccine appointments

Reviewed 2 months ago
Pros

The software is very user friendly - both as an administrator and user.

Cons

The scheduling software met all my needs.

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend10/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

Easy to use Acuity Scheduling

Reviewed 5 months ago
Pros

I like how easy it is to add different services and registration forms for clients to book with me. It helps having the option to create services that are accessible through a private link than to display it publicly.

Cons

It would be better if the scheduler was more integrated with my website, where the scheduling page just was an additional page on my website.

Overall Rating
  • Ease of use
  • Features
  • Likelihood to recommend10/10

Share this review:

Acuity Scheduling logo

Acuity Scheduling

Effective scheduling software