Schedulicity vs Acuity Scheduling Comparison

What i liked most was it is dead simple and just basic. nice for very small and individual owner run businesses.

nothing as such of compared to the right audience.

Easy to use for me and my clients, very straightforward

Lacking some features in comparison to some other scheduling apps

Hello, Taylor, We appreciate you taking a moment out of your busy day to leave us a review. I'm glad to hear that our software is easy for you and your clients to use. That's one of our number one goals. Having said that, I'd love to know more about the features you'd like to see added. We're always eager to learn from our users, and hear what they're missing. If you're up for sharing more, please drop us a line at, support@schedulicity.com.

It was an easy program to manage and for patients to use.

It was lacking some features I needed, such as online scheduling and insurance billing options.

I noticed a lot of businesses use this software and how clean and user-friendly the interface was so I signed up to see if clients can reserve a time without needing to email me to schedule a time. It was so easy and a breeze to get it done!

It only serves to reserve an appointment but it would be nice to include some files of each customer attached to each appointment in the platform but I'm just being nitpicky here

It worked well for scheduling appointments and reminders.

I don't really recall anything I didn't like.

This application is convenient to schedule appointments as the practitioner cannot be available to answer and return calls.

Have to manipulate the bed selections when scheduling appointments, however, this may be due to the set up at the facility.

Ease of use for scheduling as a budding business

Long after we cancelled somehow new clients were able to book and showed up for appointments they didnt have or schedule

Thanks for the review, Ashley! Sounds like you were moved to the free account instead of cancelled. If you are still having troubles with bookings let us know at support@schedulicity.com, we can look into that for you!

It offers the main things that a wellness pro is looking for in a scheduling software without forcing you to buy it. It's easy to sign up and get started.

When you do need to pay for an add-on, it is a bit more expensive than other scheduling softwares.

I used to like the ease of scheduling to see my son's barber.

Now its asking to keep a credit card on file and to input address. We didnt have to do any of this before. I am very uncomfortable with putting this information in. It should go back to not requiring payment info or at least integrate with PayPal.

Hello, If your personal info had been included in the review, I would have reached out personally with a response. Your dissatisfaction with having to enter credit card info in order to schedule an appointment is a configuration that was decided by that particular business. We offer these types of settings so that businesses can decide how they wish to secure their appointments. You may want to reach out to that specific business and let them know that you preferred their former method. I hope that helps. Best - Michael

The scheduling functionality is best when used by one individual user. Easy enough to learn.

Difficult to utilize it with multiple users or accounts. The users all have edit access to every customer on the schedule which leads to security risks.

Very simple and easy to use. Also besides scheduling I can send out newsletters and set up classes

There really aren't any cons. It was cheaper until this year and I don't need to use all the features so I wish there were different price tiers.

This saves us so much time and effort in scheduling appointments and organizing schedules. Customer support has been great

We have had some session timeouts and proved to be pretty annoying to clients. Support was great though and love it overall

It was very easy to used while my Salon was using it, and it made scheduling very easy and convenient!

The interface could have been a little more streamlined in terms of graphic design - this may have improved since I last used it.

Ease of use, navigation within both mobile and desktop views, has all the features needed in a sophisticated appointment software. Is scalable and fits a variety of business models. Integrates well with Square and Stripe POS.

Small feature functionality tweaks needed such as appointment requests vs simply scheduling time. Gift card with Stripe users process could be easier, however integration with Square gift cards is simple.

easy for customers to schedule and keep appts. Beats tracking it manually. Set Allows us to set and enforce scheduling policies

Square transaction rates are HIGH. Ability for one login to schedule multiple attendees to same event needed.

it is very easy to use is very easy to set up your scheduling an appointment so I thought that was very good about the software. The aesthetics are very seamless and you can tell that the developers definitely kept in mind the end-user when setting up appointments at all levels.

It is a wonderful product I believe that it is not very useful for individuals who have fluctuating schedules. I’m not sure if this was just a limited platform when completing the trial but it would be nice to kind of see that because not everyone is able to schedule the same time every day.

For companies looking for effective scheduling solutions, Schedulicity has a lot to offer. First of all, its simple interface enables easy navigation and rapid adoption. The software's powerful features, like automated reminders and online booking, greatly improve the client experience and lower no-show rates. Furthermore, the extensive reporting and analytics tools offer insightful data on how well businesses are performing, allowing for data-driven decision-making. With Schedulicity, organizations can retain a unified, polished image thanks to its configurable branding options. Last but not least, connectivity with well-known payment gateways streamlines transaction processes to guarantee quick and secure payments.

Even though Schedulicity has numerous advantages, there are a few things that could be done better. The limited customization possibilities for appointment kinds and booking forms, which might not meet particular business needs, is a negative. The program also lacks sophisticated marketing automation features, which might increase client involvement even more. Users have occasionally experienced technical issues, but these are uncommon and are easily fixed by the helpful customer care staff. While Schedulicity is a highly effective scheduling tool overall, it might not completely satisfy the particular requirements of every organization.

This is everything you need in a scheduling software. Love how it is mobile friendly and can integrate with social media and other payment options.

No cons were added to this review

On the client end, my clients can book appointments any time of day or night from their phones or PC. I love requiring clients to leave a credit card for booking. This has all but eliminated my no-shows. Also love that my employees can check and adjust their schedules and re-book clients easily.

Somewhat glitchy at times. I don't like that I can't make certain services available on select days only.

Schedulicity is easy to learn and use, seems customizable and adaptable for nearly any industry and allows a client independence in scheduling vs tying up staff time.

No cons were added to this review

SO easy to use, everything is laid out simply and thoughtfully. They clearly gear their product to their appropriate audience and that is much appreciated. When I worked in the beauty industry, all I wanted was to deal with my clients, not spend time on over complicated apps or scheduling software. Schedulicity allowed me to do just that.

The problem is not with THIS software, the problem is with the over abundance of salon and spa scheduling software. There are literally hundreds to choose from and no real industry staple. My vote for the standard is indeed, Schedulicity.

The ease of use of this product is great. Booking and rebooking appointments is simple. Searching for services I need is simple. My hairdresser uses this and it makes scheduling very easy.

I do not have a dislike about this software.

Schedulicity is great for me because I run classes out of my house and don't want to spend a lot on scheduling software. I can take payment, apply pass and create packages.

The software is appointment focused and I wish there would be more focus on making the class and workshop options the main focus.

Jennifer, You're in luck! We're planning on releasing a number of new Class and Workshop scheduling upgrades the 2nd week in December! You'll soon be getting waitlist functionality, online waivers for new clients, group booking, and alerts for statuses of clients accounts. If there's anything else you would like to see, please feel free to email support@schedulicity.com. I'll make sure they're looking for your input. Cheers! Michael

I love this platform because my patients and I all find it easy to use. It's been wonderful having my patients schedule online versus calling me directly.

There are really no disadvantages to this software. If I decide to start doing all of my patient files electronically, then I may need to find an alternate platform, since Schedulicity is merely for scheduling, and not a full mental health/healthcare platform.

This is a very simple software used by my haircut salon. It is very straight forward and easy to navigate. I would highly recommend it to other companies that are wanting to simplify their scheduling processes for their customers.

I don't like how when you want to go back to change a part of your appointment Schedulicity will sometimes erase all of the appointment details. This would be a super great thing to fix that would make this software easier for the user.

The customization is the best part of the software

You have to pay for customization. It’s free on schedulicity.

Acuity is easy to use and most questions I have had have been answered easily. I like the option to set up recurring payments as well as the ability to "hide" certain things, but link them to my website, such as workshops or private sessions. This has been the easiest scheduling software I have used to date. I have worked with Mind Body and Vagaro as well as Schedulicity. I love the fact that it is easy to use and has everything I need in one place. It's amazing!

I wish this software came with the option of an app for customers on Android or Apple I feel like it would be nice for clients to set up appointments through the use of their own app if they felt like they wanted to do that.

This program has lots of good features and I probably would use it if I was really desperate, as it seems to be a few steps closer to what I need compared to Schedulicity/Schedulista/Schedul/Flexbooker/and others I trialed with. Good for businesses who don't need to keep any personal info for their clients. I'm surprised that it markets itself for health care use (see cons), but I could see it being very useful for beauty salons, auto shops..or pretty much anywhere that you just need to give your customers an easy platform to book online. Seems to have the exact same customer service setup as the programs I'd previously mentioned, so I have a suspicion that they're all made by the same developer.

Should not be used in a professional health care setting, as it doesn't have the required features for you... doesn't have the capability to enter details like DOB, health card info, insurance info, address, etc. It also doesn't have adequate intake forms and SOAP notes, and no capability to upload your own. I REALLY do not recommend this product for ANY doctor or ANY type unless you are planning on using another program to store all your patient data and notes. This program has strong online booking features but that's essentially all these programs are excelling at.