Schedulicity vs MINDBODY Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Social presence
Facebook
Twitter


Reviews

Gary Sekigahama

Easy to use, Helpful support, Great price

2016-02-12

We moved over here from MindBody recently.

Rating breakdown

Ease of use
Customer support
Source: Capterra
Helpful?   Yes   No
Schedulicity Reviews
Schedulicity
Online appointment scheduling solution
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Anonymous
( company, 51-200 employees)

Great application for scheduling and view fitness classes in your area.

2018-07-11

Pros

The ability to see all of the schedules of different fitness studios in one place is great, there are many apps out there that do this but MINDBODY has created a great network of fitness studios that offer discounts and promotions when using the app.

Cons

Sometimes when scheduling a class I would not actually be schedule.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Source: Capterra
Helpful?   Yes   No

Response from MINDBODY


Thanks for your review!

MINDBODY Reviews
MINDBODY
Health & Wellness Business Management Software
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Laura Redlisky-Readyoff

Most Comprehensive Tool for Music Schools!

2018-08-30

Mindbody has solved some important problems for us. Tracking customers, and correct billing. Our billing is always accurate and we can give our customers correct summaries of their services.

Pros

The software allows you to schedule, bill and re-schedule easily!

Cons

Would love to be able to put in 2 e-mails for 1 client. When parents are seperated we have to choose which parent gets the reminder.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
MINDBODY Reviews
MINDBODY
Health & Wellness Business Management Software
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Francis Hoare

Overall, positive

2017-12-08

Pros

Ease of scheduling appointments and looking up client info.

Cons

Instead of an appointment disappearing from the schedule when it is Late Cancelled I would like it to stay on the schedule in red.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
MINDBODY Reviews
MINDBODY
Health & Wellness Business Management Software
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Paula Goldman

Excess features make it confusing to use.

2017-11-07

online scheduling, text and email reminders, invoices, connecting payment with scheduling

Pros

ability to schedule online, email and text reminders, collection and management of client data, ability to send client invoices

Cons

More expensive than other online schedulers which are more than sufficient.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
MINDBODY Reviews
MINDBODY
Health & Wellness Business Management Software
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Tasmin Cordie

Easy to use for scheduling but not for practice management.

2017-12-12

It's a great software for yoga studios and other, simpler practices. But for a physicial level health care office, it just isn't quite enough. I liked it for what it was and am glad to have found something better for me.

Pros

Scheduling, scheduling app, patient reminders, customer support, retail, merchant connectivity, receipt saving

Cons

the record keeping, transitioning from one visit to the next, continuity of notes, documents, record sharing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Software Advice
Helpful?   Yes   No
MINDBODY Reviews
MINDBODY
Health & Wellness Business Management Software
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Jan Mease

Great for Scheduling

2017-02-13

It's great for Scheduling. Not great for retail.

Pros

Scheduling

Cons

Unable to sell fractons of product. Contracts are cumbersome. It's expensive!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
MINDBODY Reviews
MINDBODY
Health & Wellness Business Management Software
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Sophia Gomma

So frustrating

2016-10-31

What a horrible experience, 2 months into trying to set-up and use MindBody and I just called to cancel my month-to-month service and they tell me I have to pay for another 30 days. This after numerous delays and serious time lags between training session, customer service taking hours to get back to you and never getting to the point of being fully functional. I have never been so frustrated with a company. This was such a waste of my time and money.

Pros

scheduling

Cons

set up and customer service ---- I swear they drag it out just to have you pay for a service you are not getting.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

1/10
Source: Capterra
Helpful?   Yes   No
MINDBODY Reviews
MINDBODY
Health & Wellness Business Management Software
Read more
Heather Yondo

Company was great until they started marketing competing services when members were scheduling.

2017-06-27

Scheduling

Pros

Popularity of program but now they are all about making more money not serving their clients and advertising serves for others.

Cons

Customer services. Again they started marketing similar services to my members and trying to take them away from my club. They also are resisting my endnof service agreement when they changed their services.

Rating breakdown

Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No
MINDBODY Reviews
MINDBODY
Health & Wellness Business Management Software
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Anonymous
(Financial Services company, 1001-5000 employees)

mindbody

2018-08-01

scheduling

Pros

the mindbody application is a great way to explore new classes in the city. it's also super easy to keep track of my passes and remember which classes I have booked.

Cons

Nothing! I wish there were more studios on the mindbody application and that the classes that sell last minute seats actually discounted the classes

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from MINDBODY


Thank you for your review!

MINDBODY Reviews
MINDBODY
Health & Wellness Business Management Software
Read more
Anonymous
(Wine and Spirits company, 11-50 employees)

MindBody Ease of Use for Customer

2018-09-17

I enjoy using this app. I like that it can join with my google calendar to keep my week up to date.

Pros

This application is very easy to navigate and search for the services I am looking for. I've used this to quickly book many hair appointments and workout classes.

Cons

Very simple interface and helps me schedule my week easier.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
MINDBODY Reviews
MINDBODY
Health & Wellness Business Management Software
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EVAN tyrrell

F45 franchisee

2018-11-27

overall it does the job, could be a tonne easier and efficient for our franchise

Pros

That is well known within the boutique fitness studio network.

Cons

Changing schedule being the biggest headache.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
MINDBODY Reviews
MINDBODY
Health & Wellness Business Management Software
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Anonymous
(Accounting company, 201-500 employees)

I use MINDBODY every single day!

2018-08-06

Pros

I use this app every single day to check the yoga schedule at my studio.

Cons

Recently, the classes that have already passed do not appear on the schedule. I would like to be able to see the classes that have already passed to get more familiar with the schedule.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from MINDBODY


Thanks for your review!

MINDBODY Reviews
MINDBODY
Health & Wellness Business Management Software
Read more
Kimber King

Not the best

2017-07-18

None. Pricing was ridiculous. Wasn't easy to use. Vagaro is a much better program

Pros

It does what is it supposed to. Schedules appointments.

Cons

Extremely over priced. The software is not too easy to use. Does not work as well as other softwares. Clients did not like the online booking

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Likelihood to recommend

0/10
Source: Capterra
Helpful?   Yes   No

Response from MINDBODY


Hi Kimber-

Thank you for sharing your experience with MINDBODY. We'd like to know details about what made the software difficult for you to use. Could you send us an email at reviews@mindbodyonline.com so we can share that with our User Experience team?

MINDBODY Reviews
MINDBODY
Health & Wellness Business Management Software
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Anonymous
A verified reviewer

It was frustrating to say the least. Accounting and backside reporting needs work.

2018-02-08

Ease of scheduling.

Pros

Scheduling was a snap and the reminders were very nice for the clients.

Cons

Backside reporting and accounting was complicated and the tracking is individual payments and visits sometimes did not make sense. This is not a software appropriate for a medical /physical therapy practice as we had hoped it would be.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
MINDBODY Reviews
MINDBODY
Health & Wellness Business Management Software
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Anonymous
A verified reviewer

Love it

2018-05-30

Scheduling made easy.

Pros

So simple to sign up for classes, change schedule, and add to calendar.

Cons

I wish there were more spa/wellness businesses on mind and body. It is very fitness focused only. Other than that, i love mind and body.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No

Response from MINDBODY


Thanks for the review!

MINDBODY Reviews
MINDBODY
Health & Wellness Business Management Software
Read more
Kyla George

Easy to learn and use

2018-12-04

Pros

This product makes scheduling a breeze. it is easy to learn and use, and it allows for online scheduling so that your clients can book online and be automatically added to your schedule

Cons

When you link this software to your website, mindbody shows up on in the browser window, so competitors can see what scheduling tool you are using.

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
MINDBODY Reviews
MINDBODY
Health & Wellness Business Management Software
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Chris Lounsbury

Mindbody review

2018-11-29

I was excited about Mindbody at first but it's way too complicated and expensive. It's a whole process to create recurring packages for clients and there's no confirmation afterwards. There's plenty of other great less expensive options.

Pros

scheduling clients was pretty easy clean layout

Cons

crazy expensive for what you get complicated to use only scheduling and payments

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
MINDBODY Reviews
MINDBODY
Health & Wellness Business Management Software
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Chiara Socciarelli

Potentially great

2018-08-15

I use it to book hairdresser appointments, for my personal use. It’s good for this specific need but I can’t do much more with it

Pros

I like that I can look for Beaty/ wellness businesses and schedule appointments online, with real time availability schedule.

Cons

The network of providers is still pretty limited in my area

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
MINDBODY Reviews
MINDBODY
Health & Wellness Business Management Software
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Susan Holzem

Mind Body for Employees

2016-12-09

I like the ease of checking my schedule from anywhere and having my client's soap notes a click away.

Pros

easy online schedule viewing

Cons

logs you out frequently and sometimes when the screen is refreshed

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
MINDBODY Reviews
MINDBODY
Health & Wellness Business Management Software
Read more
Allison LaGuardia

I use this to find local classes and love how easy it is!

2018-07-24

Ease of having to "Google" the times and schedules of classes in my area.

Pros

I can find classes and prices around me wherever I am! It helps me to locate the times and works with my calendar.

Cons

It is hard to find all of the classes and my schedule sometimes.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
MINDBODY Reviews
MINDBODY
Health & Wellness Business Management Software
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Laura Stanley

I use this software to schedule appointments

2018-06-05

Pros

The process for scheduling appointments is virtually seamless.

Cons

I wish that I could reschedule appointments using the software. Also I wish more businesses used this softare!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Other

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No

Response from MINDBODY


Thanks for your review, Laura!

MINDBODY Reviews
MINDBODY
Health & Wellness Business Management Software
Read more
Michelle Tran

Works but needs a lot of improvements

2018-12-19

Pros

I like that you can bulk schedule classes.

Cons

You can't combine various exercise studios you go to into one screen/scheduling system.

Rating breakdown

Ease of use
Features

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
MINDBODY Reviews
MINDBODY
Health & Wellness Business Management Software
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Darik Stollmeyer

Great Software

2018-11-16

Pros

reports are great, easy to check people in and make appointments

Cons

It would be nice to schedule availability for all the trainers through the app

Rating breakdown

Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
MINDBODY Reviews
MINDBODY
Health & Wellness Business Management Software
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Molly Rae Pearl

Mindbody

2018-12-29

Overall pretty positive experience.

Pros

I like the layout of the homepage with all the tabs, good clear design.

Cons

Kind of clunky process to change your schedule and it never saves my login.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
MINDBODY Reviews
MINDBODY
Health & Wellness Business Management Software
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Jeffrey Brady

Great Concept with Poor Execution Tools

2018-02-22

Integrated payment processing and scheduling.

Pros

Proprietary App for my business is awesome! The product has many features to use but can take some time to get used to.

Cons

MindBody continuously tries to get your clients to use their APP in stead of the Branded App you pay for. Mainly with Pop-Ups and Link insertions in emails. Competitors are advertised in their app that are marketed directly against you as a gym owner. To get all of the features you will pay monthly. I would not recommend this product unless you need the Branded App since many companies offer the same product without a branded app.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No

Response from MINDBODY


Hi Jeffrey,

Thank you for taking the time to leave feedback about your experience with MINDBODY. We'd like to learn more about how you use the branded mobile app and your concerns about the MINDBODY app. Can you send us an email to reviews@mindbodyonline.com?

MINDBODY Reviews
MINDBODY
Health & Wellness Business Management Software
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