Schedulicity vs vCita Business App Comparison Chart

Summary
Pricing
Details
Top features
Typical customers
Support options
Mobile apps
Android
iPhone/iPad
User reviews
Value for money
Ease of use
Features
Customer support
Users recommended to a colleague
Integrations
Social presence
Facebook
Twitter


Reviews

Lisa Oguin

I have not had one customer schedule an appt with me thru Vcita

2017-05-20

So far I have not received any benefits

Pros

ability for customer to schedule their own appt nothing nothing nothing nothing nothing nothing nothing

Cons

Customers are reluctant to schedule and even if I make known the ability to schedule, no does it nothing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Other

Likelihood to recommend

3/10
Source: Capterra
Helpful?   Yes   No
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Sasaki Satoe

overall good!

2017-05-11

Fast response from the clients, easy to manage so I can remember each schedule well.

Pros

After I used this software, my clients response became faster and more people are attending each sessions.

Cons

Private appointment schedule don't want to be shown in my shared google calendar while group sessions schedule do want.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
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DeRea Burrow

Cost effective, user friendly

2017-10-23

Scheduling appointments and staying well organized.

Pros

I am able to keep up with my schedule and all appointments, and keep everything well organize.

Cons

It doesn't capture my clients interest enough to want to use it in scheduling their appointments.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Christian M. Macy

Verified Reviewer

Nearly Perfect

2015-01-05

The tools themselves are extremely useful and simple to implement, making it a no-brainer to add advanced scheduling and payment features to your website when most folks probably shy away from that level of complexity.

Pros

Easy to use; Knowledgeable and friendly staff; Very reasonable pricing; Flexible implementation

Cons

Limited CRM integrations Inability to schedule with a team vs an individual

Source: GetApp
5 of 6 people found this review helpful
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Orly Katz

Support is hard to reach , takes hours to get a response. Was put on hold with VERY annoying music.

2017-11-09

Scheduling feature is good.

Pros

The scheduling feature.

Cons

As I said before, customer support is hard to reach, almost as if there is no one there. When I finally got someone on the line she lacked the knowledge to help me and seemed eager to finish the call. I am moving to a new website very soon and need someone with knowledge to answer a few questions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No
vCita Business App Reviews
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Romi Cumes

My Review ofVcita

2015-10-04

Pros

Professional schedule appearance is nice for my clients

Cons

The other day someone scheduled something when I already had something in the I -calendar .

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

8/10

Recommendations to others considering vCita Business App

Interface smoothness is helpful but I find that when I'm trying to navigate between the scheduling preferences and the rest of the tabs sometimes it gets a little confusing - i.e. Dashboard and the settings

Source: Software Advice
Helpful?   Yes   No
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Christopher Cater

A terrific combined customer experience manager

2018-01-09

All in one solution for CRM, Accounting, and Scheduling

Pros

I love that this one app and web software acts as my invoicing system, accounting software, scheduling system, and CRM.

Cons

I have only two issues with vCita. 1. Accounting is not very robust. I wish it offered better reporting and filters when watching over the business finances. 2. I would like more control and customization over the look of the invoices. They are very functional and they make it easy for me to send and get paid. I would like to be able to customize the look more and add more options like a la carte services and custom services.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
vCita Business App Reviews
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Julie Wadley

I love the fact that it is a "set it and forget it" type of program.

2017-10-30

No need for an assistant to schedule appointments and take payments.

Pros

Integration with my website, sync to my calendars, accepting of payments, customization of services, scheduling, clean and professional interface, notifications, reminders, and follow ups

Cons

I am not able to go into all of my settings with the mobile version. If I need to go into my settings, I would need to log in via my desktop

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
vCita Business App Reviews
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Anonymous
A verified reviewer

I use this on my website for scheduling and it works well.

2018-07-24

less time spent scheduling appointments and playing email tag with people.

Pros

Ease of use, functionality, and ability to customize the time slots and responses is very helpful and necessary.

Cons

I don't have any complaints with VCita - for a calendar management tool, it works just fine and I'm pleased with it and cost is right and competitive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
vCita Business App Reviews
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Anonymous
A verified reviewer

Great tool, allowing custom landing page with appointment scheduling

2017-10-30

Captured research participants that would not have responded to me directly -- landing page with my picture & credentials is very helpful in gaining their confidence.

Pros

Allows customer/research participant to self-schedule, integrates my google calendar.

Cons

Month-to-month cost is high. I don't need it all the time, so yearly subscription doesn't work for me, but I feel I'm getting charged too much in comparison to annual fee for my monthly plan.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
vCita Business App Reviews
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Nadir Sharif

My admin and I have several hours of additional productive time!

2017-10-30

I save at least 1 hour every week, and my admin saves 2-3 hours every week . This means that our team gets a lot more done in a week than was possible with vCita.

Pros

+ HUGE Time Savings - I have spent no time scheduling meetings this year, and my admin has spent less than 30 minutes

Cons

- Lack of group-scheduling feature.

Rating breakdown

Value for money
Ease of use
Features

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
vCita Business App Reviews
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Brad Dixon

Verified Reviewer

Vcita 5 Star Review

2014-12-10

Vcita is an incredible tool that helps our business grow and look professional.

Pros

Schedule appointments Keep track of clients in a CRM Paid consultations Look professional

Cons

Not found any

Source: GetApp
2 of 2 people found this review helpful
Helpful?   Yes   No
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Matthew Hoelscher

Money Making Machine!

2017-10-29

It also saves me hours of a week playing telephone tag to schedule clients.

Pros

The floating Word Press Plugin makes it so easy for clients to reach out to me. I do not have to worry about a call to action on every page. vCita is there, no matter where they click! Adwords is EXPENSIVE vCita ensures I get the return on investment converting the clicks into paying clients in my office.

Cons

The app notifications on my phone are not consistent. They work and they do not. I have to make sure I check my inbox frequently to stay on top of contact requests and appointment changes. It works very well for a single location, with multiple people, I opened a 2nd office and clients have trouble picking the right location.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
vCita Business App Reviews
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Brenda Smith

I am not tech savvy but I can use this software and the customer service is excellent.

2017-10-30

A complete online scheduling, email, CRM, event booking, stat tracking system.

Pros

It's easy to learn and use for both myself and my clients. I can customize the communications and the reminders are great. I also like that I can book events through the software so I don't have to use Eventbrite or any other outside program. I get paid in two days rather than wait for Eventbrite to hold my money until the event is over. I love that I can choose whether or not I require payment for my different services. There's also an email component built in so I can communicate with my clients directly. It's very complete for what I want and need.

Cons

I can't make admin changes from the phone app. I have to go into the desk/laptop version. It's not a big deal but sometimes I want to make changes to my settings when I think about them and have to wait until I can get to the full version .

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
vCita Business App Reviews
vCita Business App
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Justin Letheby

Verified Reviewer

Solid software

2015-01-09

Like the software, it brings what i need to communicate and schedule with my clients

Source: GetApp
4 of 4 people found this review helpful
Helpful?   Yes   No
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Susanna DiGennaro

Love this Appointment Scheduler

2019-02-28

So far its been great and easy to use.

Pros

It is so easy to use and can help any business automate their scheduling process.

Cons

There isn't really anything I don't like right now.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
vCita Business App Reviews
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Jennie Ogilvie

Very robust software

2019-04-11

I think its easy enough, but getting my clients to schedule this way has been a challenge.

Pros

I use vCita strictly for online appointment scheduling. I know there are dozens of other features, but I don't want to change my entire business processes to integrate vCita.

Cons

More robust/has more features than I will use/need.

Rating breakdown

Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
vCita Business App Reviews
vCita Business App
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Jonathan Wilks

Great scheduling software

2019-03-18

I really like it and has different options for the client to schedule and it is clear to use.

Pros

The software is easy to use and very powerful it is helped my coaching business succeed easily.

Cons

A few of the services are not intuitive as far as how to create them but overall it is pretty easy’s

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
vCita Business App Reviews
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Connie Kvilhaug

Making life so much easier!

2015-10-06

Pros

I love the fact that people can schedule or reschedule their own appointments from my website or even Facebook.

Cons

I would like to be able to schedule group class signups from vCita, and thankfully they are working on that now!

Rating breakdown

Ease of use
Features
Customer support

Time used: 6-12 months

Likelihood to recommend

10/10

Recommendations to others considering vCita Business App

As you compare, realize that you can spend hundreds more on other programs that have extra bells and whistles that you may never use. (Trust me, I already tried that route!) I needed something simple to understand (I don't have time to devote dozens of hours to learning new software). vCita is simple to learn, fits into my business model, and makes life easier for me!

Source: Software Advice
Helpful?   Yes   No
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Anonymous
A verified reviewer

Great software when starting my business.

2018-05-21

Pros

The thing I like most about using vcita as my business appointment scheduling is he ease around the dashboard.

Cons

Only downside to using the vcita was the redirection page, moving customers away from my company website.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

6/10
Source: Capterra
Helpful?   Yes   No
vCita Business App Reviews
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Muskie Jones

Not good

2017-10-31

Pros

Lots of scheduling ability, for prospects and clients.

Cons

Poor CRM capability. I have stopped using it. I am looking to move our team to a more versatile platform.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Other

Likelihood to recommend

4/10
Source: Capterra
Helpful?   Yes   No
vCita Business App Reviews
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Anonymous
Client Partner ( company, 51-200 employees)
Verified Reviewer

vCita

2015-01-06

vCita is a great tool for any company that needs to use online scheduling. The livesite widget is very effective.

Pros

Livesite widget, video, in person and phone appointment options.

Cons

Not a very robust on the CRM, Payment and emailing features.

Source: GetApp
3 of 3 people found this review helpful
Helpful?   Yes   No
vCita Business App Reviews
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karyn reece

The best appointment scheduling sytem ever!

2019-04-09

fantastic!

Pros

I have tried several other scheduling systems and this one is by far the most efficient, easiest and technologically advanced.

Cons

There isn't anything about the software that i didn't like but this question won't allow me to move to the next page unless include an answer. so make this question optional!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
vCita Business App Reviews
vCita Business App
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Aaron Gibson Jr.

Good scheduling tool

2018-11-12

Great

Pros

Easy to schedule with clients.

Cons

Only thing is the app notifications don’t come to my phone

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
vCita Business App Reviews
vCita Business App
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Dr. Jessica Riechert

Verified Reviewer

Easy to use

2015-01-05

vCita has been easy to use, and was easy to implement into my website. It allows my business to run more smoothly and efficiently.

Pros

It captures contact information and people can schedule at all hours of the day or night.

Cons

None at this time

Source: GetApp
3 of 3 people found this review helpful
Helpful?   Yes   No
vCita Business App Reviews
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