Schedulicity Reviews - Page 2

SO easy to use, everything is laid out simply and thoughtfully. They clearly gear their product to their appropriate audience and that is much appreciated. When I worked in the beauty industry, all I wanted was to deal with my clients, not spend time on over complicated apps or scheduling software. Schedulicity allowed me to do just that.

The problem is not with THIS software, the problem is with the over abundance of salon and spa scheduling software. There are literally hundreds to choose from and no real industry staple. My vote for the standard is indeed, Schedulicity.

Ease of use, ability to customize for any business, multiple providers can be added, mobile and web interfaces, appointment notifications, integrates into my website and FB page, great customer service, always changing to better meet my needs

Payment interface is not PayPal

When I first started my small business, I was searching for scheduling apps that met my needs. I noticed other businesses using Schedulicity and decided to give it a try. It was a great choice! The interface is pretty straight forward. You are able to add client profiles easily and they send meeting reminders.

The only issue I've had with Schedulicity is my reminder emails not being sent out. Luckily, their customer service is excellent. The problem was solved the same day.

It's intuitive for all of my clients, no matter how tech-savvy or not. Automatic rescheduling and posting sales for time slots that haven't filled. Very intuitive, clean, aesthetic layout. Awesome app makes managing from my phone a breeze. Very affordable pricing and solid free service.

It does seem to be bent toward services wherein payment is rendered after service, rather than before (e.g. salons, spas). There's some limitations for those of us that sell e.g. package services with upfront payment.

It's simple, easy for simple appointments and reasonably priced. The add-ons too are reasonable. I like the software and the price except for a few inconveniences that, in my pedestrian view, would be rather simple fixes. It's easy to make appointments, add clients, move or reschedule appointments. It allows on-line client initiated booking. All of that is great.

The system doesn't accommodate some pretty simply business structures. If you have a service business that operates in several locations, you have to have separate calendars and separate client lists for each. Or you will have to create pseudo provider names to keep it on one calendar. If you do that, the automatic email messages may send a client in the wrong direction to receive the service. ...

Read more

I looked at a number of options before choosing Schedulicity. It's so user friendly, affordable, and so many amazing features.

The only thing I don't like is that a client can't go in and make reoccurring appointments.

-easy to use -many different groups/types of business using it -GREAT customer support -good feedback from my clients using it.

Can be a little difficult to use some of the features, from the point-of-view of the administrator.

Ease of use combined with very reasonable price. Great client interface. It's like having a receptionist without having one on my payroll

We can't see all our therapists on the same page because we have a lot of therapists--it makes it harder to see everyone's schedule all at the same time.

I like that the software is easy to use and that you can set up text reminders and appointment reminders for your clients.

The software does not have the ability to search for next open appointments. But overall it is a great product

Very easy to use and super intuitive. Great for anyone nervous about letting go of their paper calendars!

Sadly, it currently does not allow for the integration of a payment system. This means I one extra step for clients.

Quick support Frees up your time confirms appointments for you Notifications Android & Apple friendly Ease of use for clients

Cannot set up special booking times for specific clients Doesn't offer 0 minutes finish time which I feel is important

User friendly for the customers. Very efficient in notifying customers

Schedulicity does not protect the business that gave them business listing......i.e. customer creates a user name and password to compete with other businesses. Once a customer put a password and user name in the system, then they can go to other businesses in the system and use their same user name and password. i.e. like a beauty salon or a massage salon employee wanted to branch out on their own, then they already have their log in information. Schedulicity does not protect businesses customer list that was created by the business.

It's easy is to use; customer service is gets back you quickly; saves time and it's affordable

I wish my clients could go to their Schedulicity account and pay from there to my office.

Everything, from booking for owner and clients, app accessibility, being searched by other looking for my service, checking out through the appointment is huge for me. Easy to use and track. Love the reports that I need and use and once again simple to follow. & so much more.

There is no option for providers such as Nail Tech to be able to pair add-ons to their services. Becuase of this one and small reason I am unable to use this system.

Danielle, Thanks so much for your glowing review! I did want to let you know that we do have 'suggested services' as a feature of our Advanced Marketing Option. It will allow you to suggested up to three additional services when your clients are already booking a particular service. If you have questions about that, please send an email to support@schedulicity.com and they'll take care of you immediately. Cheers

Schedulicity is easy to learn and use, seems customizable and adaptable for nearly any industry and allows a client independence in scheduling vs tying up staff time.

No cons were added to this review

Great for small business

Doesn't support retail

Very intuitive system to use for both staff and clients. It is extremely affordable and has very few 'glitches'.

A few extra steps are required to set up classes. Nothing really to complain about with this software.

Very easy to use and reliable, customer service is over the top awesome, love the convenience of having online booking (for me and my clients)

No cons were added to this review

easy for customers to schedule and keep appts. Beats tracking it manually. Set Allows us to set and enforce scheduling policies

Square transaction rates are HIGH. Ability for one login to schedule multiple attendees to same event needed.

It allows you create a login and be able to pick whatever service you want and whatever time works best with your schedule. In my place, I used it to schedule a hair cut. It allows the company to be able list their services, how long it takes, and be able to schedule it without the hassle of doing it over the phone. I liked the ease of use. If you're in a larger city, I'm sure you'll have a wide variety of services you can schedule.

It's not a very modern website and very bare bones feel. Because it's geared to be for any type of business, it's not flashy. I would be concerned with scheduling with any company I wasn't recommended or didn't know well because you can't tell what's safe and what isn't safe.

When I began using Schedulicity I was allowed 10 free bookings a month. This allowed me to keep my coaching services open for new and follow-up clients. I am a personal finance coach conducting all services remotely. I liked that clients would get automatic reminder emails and follow-up emails

I ended up switching away from Schedulicity because they reduced their included bookings from 10 to 5. With all the other additional services also becoming paid add-ons it became cumbersome to keep paying for individual services as needed instead of having one paid account that included all necessary functions.

Schedulicity is great for me because I run classes out of my house and don't want to spend a lot on scheduling software. I can take payment, apply pass and create packages.

The software is appointment focused and I wish there would be more focus on making the class and workshop options the main focus.

Jennifer, You're in luck! We're planning on releasing a number of new Class and Workshop scheduling upgrades the 2nd week in December! You'll soon be getting waitlist functionality, online waivers for new clients, group booking, and alerts for statuses of clients accounts. If there's anything else you would like to see, please feel free to email support@schedulicity.com. I'll make sure they're looking for your input. Cheers! Michael

It's easy to use

Sometimes the site is hard to log into