Schedulicity Reviews - Page 3

The flexibility of this software was my favorite feature. In the massage school, we would keep the names of the therapists anonymous. We were able to move clients at a moment's notice if a student therapist was unable to come to the clinic on their assigned rotation. Clients were always reminded of their appointments without the customary phone calls by the receptionist.

I would like to have had SOAP notes included in the client management portion.

When I first started my small business, I was searching for scheduling apps that met my needs. I noticed other businesses using Schedulicity and decided to give it a try. It was a great choice! The interface is pretty straight forward. You are able to add client profiles easily and they send meeting reminders.

The only issue I've had with Schedulicity is my reminder emails not being sent out. Luckily, their customer service is excellent. The problem was solved the same day.

Has good features for online booking, and easy to customize. It was also fairly straight forward to set up and use. I used the trial to determine if it would work for my professional needs, and from a client standpoint it was easy to navigate the online booking, and text reminders were well structured and convenient.

Does not have capability to be used for a health professional who requires confidentiality for client information (now approved by privacy laws). It also does not have am adequate client profile feature, which health professionals would require for their patient's profiles (appropriate fields to enter info such as: DOB, address, health care numbers, health insurance info) Also, no capability for intake forms and SOAP notes. Really not ideal for anything other than basic online booking. You'll need another program to save all your other patient's data, which renders this almost useless if you're looking for all the features in one bundle.

I looked at a number of options before choosing Schedulicity. It's so user friendly, affordable, and so many amazing features.

The only thing I don't like is that a client can't go in and make reoccurring appointments.

Ease of use combined with very reasonable price. Great client interface. It's like having a receptionist without having one on my payroll

We can't see all our therapists on the same page because we have a lot of therapists--it makes it harder to see everyone's schedule all at the same time.

I like that the software is easy to use and that you can set up text reminders and appointment reminders for your clients.

The software does not have the ability to search for next open appointments. But overall it is a great product

Easy to use for me and my clients, very straightforward

Lacking some features in comparison to some other scheduling apps

Hello, Taylor, We appreciate you taking a moment out of your busy day to leave us a review. I'm glad to hear that our software is easy for you and your clients to use. That's one of our number one goals. Having said that, I'd love to know more about the features you'd like to see added. We're always eager to learn from our users, and hear what they're missing. If you're up for sharing more, please drop us a line at, support@schedulicity.com.

Quick support Frees up your time confirms appointments for you Notifications Android & Apple friendly Ease of use for clients

Cannot set up special booking times for specific clients Doesn't offer 0 minutes finish time which I feel is important

it is very easy to use is very easy to set up your scheduling an appointment so I thought that was very good about the software. The aesthetics are very seamless and you can tell that the developers definitely kept in mind the end-user when setting up appointments at all levels.

It is a wonderful product I believe that it is not very useful for individuals who have fluctuating schedules. I’m not sure if this was just a limited platform when completing the trial but it would be nice to kind of see that because not everyone is able to schedule the same time every day.

It's easy is to use; customer service is gets back you quickly; saves time and it's affordable

I wish my clients could go to their Schedulicity account and pay from there to my office.

I can share my booking link, and current or new clients can book and pay without any additional effort on my part.

I'm missing 2-way sharing with my calendar. It would be so nice to have my appointments that are booked on my Google calendar also reflected in my Schedulicity account so that I would not need to worry about blocking off time in my availability when personal appointments come up.

Thanks for the review, Catie! Good to know what you are looking for as for 2-way sharing I'll be sure to pass along to our product team. Feel free to reach out to our support team at support@schedulicity.com and send over suggestions anytime.

Very intuitive system to use for both staff and clients. It is extremely affordable and has very few 'glitches'.

A few extra steps are required to set up classes. Nothing really to complain about with this software.

Very easy to use and reliable, customer service is over the top awesome, love the convenience of having online booking (for me and my clients)

No cons were added to this review

It works for payments and maintains my card information. Payment options can be changed easily.

My Aerials teacher uses this app for her scheduling/payment options. It's okay, it definitely works for payment options. But I can't see how many classes I have left, how to schedule clearly, etc. There's not a lot of instructions. And the historical aspects don't show up. It's been a struggle to figure out and I have quit using it for anything other than making a payment.

Good morning, I'm sorry that you're not having a great experience using our platform. Would you mind passing along the name of the Aerials teacher that is using our software? We might then be able to understand the issues you're experiencing on your end. Also, as you haven't left your contact info, I'd love to leave mine for you to contact me at your convenience with any other concerns - michael@schedulicity.com Best, Michael Wilson

easy for customers to schedule and keep appts. Beats tracking it manually. Set Allows us to set and enforce scheduling policies

Square transaction rates are HIGH. Ability for one login to schedule multiple attendees to same event needed.

Easy to use and able to schedule future appointments.

Would be great to see past appointments vs only future appointments.

Hello, Lori, Thank you so much for stopping by to leave your review. I'm glad to hear you're finding our platform easy and navigating with a few clicks. I also have some great news, you can see those appointments that happened in the past. Here's how to get there: 1. Go to Reports (via the full website, by clicking on the three lines on the top left) 2. Select the Schedule Report 3. Here, you can select a time frame and specific provider if needed You can view your schedule for one year at a time, so if you need to view 2019-2021 for instance, just run 2019-2020 first and then 2020-2021 second. Let us know if you have questions from here. You can always reach our Rockstars directly at, support@schedulicity.com.

It allows you create a login and be able to pick whatever service you want and whatever time works best with your schedule. In my place, I used it to schedule a hair cut. It allows the company to be able list their services, how long it takes, and be able to schedule it without the hassle of doing it over the phone. I liked the ease of use. If you're in a larger city, I'm sure you'll have a wide variety of services you can schedule.

It's not a very modern website and very bare bones feel. Because it's geared to be for any type of business, it's not flashy. I would be concerned with scheduling with any company I wasn't recommended or didn't know well because you can't tell what's safe and what isn't safe.

It's easy to use

Sometimes the site is hard to log into

Of course, the booking system is the prime feature my firm loves leveraging. I really like how our clients can customize their booking pages with us. Additionally, the automated reminders linked to text, email and social media have also been very helpful to our team.

Overall, we prefer the functionality of the desktop version of Schedulicity over the mobile app.

It's really simple and as a user its not just tied down to one company. For example, I have several a seminar and a Chirpractic appointment on schedulicity. Schedulicty provides the user the ability to book again, as well as change appointment time if needed. It comes with the standard add to calendar function. Overall, it gets out of the way for you to schedule exactly what you need.

There have been problems I've seen on certain websites where the embed doesn't work

Too many to list customer self booking saves me so much time.

None really

It may be a great tool for large businesses too, but I've used it smaller scale. I've been the end user but also an admin, injecting it into websites for my clients. It's very easy to use and has a clean layout. It's easy for non-tech savvy folks to navigate and manager. Love this tool.

No cons at this point, it's been very easy to use and I recommend it to all my clients who want this function on their websites.

It's Super user friendly, versatile, and has many of the features I was looking for.

A bit pricier than other options but overall a good value for the services provided.