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Seatlab Reviews
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Pros and cons
15 reviews
Recommended
Adam S.
Events Services, 11-50 employees
Used daily for less than 6 months
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The team behind Seatedly are awesome. From day one they have been responsive and helpful, taking time to consider the needs of our event and deliver a solution that is going to help us achieve our goals. They have always gone above and beyond the basic deployment and onboarding, being there to answer our questions and help our teams get the most out of their platform. It is so comforting to have such a team behind us and supporting our festival.
The white label front end of seatedly's platform is amazing. Out of the box it looks great and is super easy for users to navigate, by the time the brand it up to your event it looks second to none. Secondly their cloud based admin system allows our team to administrate our ticketing from anywhere.
There were some admin features missing when we first looked at the Seatedly platform, but the team at Seatedly were happy to work with us to custom develop features into their system so it met our exact needs.
Chirag P.
Hospitality, 1-10 employees
Used daily for 2+ years
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Our overall experience has been really good. We tried other platforms and found Seatedly to work best for us and be most competitive with costs.
The guys are a pleasure to deal with and always make sure we have everything we need. We have needed to add some additional features to suit our needs and they have always done a good job with this.
New features are added quite a lot and it's hard to keep on top of them sometimes without reading up on how to use them. Some of the email reports could be improved on also.
Joseph B.
Computer Networking, 501-1,000 employees
Used monthly for 6-12 months
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Would highly recommend, staff are regular at fixtures so it’s great to talk to them and give feedback
Lovely site great looking easy to use, support staff are wonderful
Initally I couldn’t find my email but it was in my Junk
Dale A.
Sports, 11-50 employees
Used daily for 6-12 months
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Superb, always helpful and at the end of the phone if needed.
During difficult times operating in a pandemic the seatedly team were fantastic helping set up a ticket system which enabled us to operate. The software allows me to monitor and plan for crowd figures.
The fact that I have a detailed report of both numbers and financial information which helps me plan for the event.
Shane S.
Nonprofit Organization Management, 201-500 employees
Used weekly for 6-12 months
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Very Easy to use, seatedly staff were helpful when needed, made the return to the stadium after COVID safe and enjoyable
Super quick to get on and buy tickets no problems at all!
No complaints, used a wrong email address and support were great
Donna T.
Nonprofit Organization Management, 1-10 employees
Used weekly for 6-12 months
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Great product and easy to use!
Really easy to use, seatedly support team couldn’t of been more helpful!
The display to input card details was initially hard to find
Alan B.
Automotive, 11-50 employees
Used weekly for 6-12 months
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Very good
It’s Easy to use and makes it quicker to get into the race on the day
Nothing comes to mind really, it’s been fine
Theresa C.
Retail, 10,001+ employees
Used weekly for 6-12 months
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Great thank you
Easy to understand and easy to book multiple or single tix
Ticket didn’t open up immediately at the stadium
Kev C.
Facilities Services, 11-50 employees
Used weekly for 6-12 months
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Brilliant
It was easy to use and customer service was good
It was easy to use so no cons really, great product
Dan A.
Sports, 51-200 employees
Used monthly for 1-2 years
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Really good to use
Very easy to use and very quick. Excellent service
Nothing. Had no problems using it at all.
Nigel P.
Building Materials, 1-10 employees
Used weekly for less than 6 months
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It’s was an excellent overall experience
It was easy to use And very user friendly.
Nothing that comes to mind. No problems
Mathew G.
Airlines/Aviation, 10,001+ employees
Used weekly for less than 6 months
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Excellent
Easy to use. Easy to scan on the race day
No it as fine and easy to use. Nothing to improve
rhys c.
Mechanical or Industrial Engineering, 51-200 employees
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The softwares best feature was how easy it was to incorporate into our system and how easy it was to use
I feel there aren’t any features missing and in comparison with other softwares it has most that others lack
Christian E.
Package/Freight Delivery, 10,001+ employees
Used monthly for less than 6 months
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It takes away the hassle when organising large groups
The time it saves from arriving at the speedway to actually getting in and getting seated is a godsend
The app has worked well for me every time
Jack S.
Education Management, 1-10 employees
Used monthly for less than 6 months
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Exceptional service
Great software easy to use, excellent customer service
No con, great service for a first event using this company
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