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Second CRM vs NetSuite CRM Comparison

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Overview

Cloud based easy to use software to improve customer relationships, increase sales and much more.

NetSuite CRM software is the only cloud solution that gives you a true 360 degree view of your customers. Close more deals...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

$

10

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

Starting from

$

129

/momonth
  • Free trial available
  • No credit card required
  • Free account
  • Subscription based

User reviews

No reviews

5

4

3

2

1

0

0

0

0

0

  • Value for money
  • Ease of use
  • Features
  • Customer support

5

4

3

2

1

46

102

28

7

2

  • Value for money
  • Ease of use
  • Features
  • Customer support
91%
would recommend this app

Pros

Not enoughreviews yet

Pros

The tracking capability is fantastic and is a great to for creating transparency in terms of lead management.

Jessie M.

It will be amazing and wonderful and the very best thing, so long as you are able to make that investment. If you can't, you aren't ready for it.

WJ

Wendy J.

I love the ability to generate customized reports, and to keep track of promotions easily. Very helpful for getting accurate information quickly.

HA

Haley A.

Cons

Not enoughreviews yet

Cons

NetSuite Outlook Integration has been frustrating so far, working for a while then just stopping for no apparent reason.

JL

Jackie L.

It seems that since Oracle acquired Netsuite, they have a very rigid cost structure. We had a very disappointing initial experience because they charged us extra costs after agreement.

MP

Mariano P.

Setup can go wrong which leads to the entry of wrong information in the system. Sending invoices at the same time is tedious-one at a time.

AM

Ankit M.

  • Vendor responds to reviews
  • Last reviewN/A
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features36
  • API
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management
  • Client Management
  • Commission Management
  • Contact Database
  • Contact Management
  • Customer Database
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Email Management
  • Email Marketing
  • Forecasting
  • Help Desk Management
  • Interaction Tracking
  • Internal Chat Integration
  • Knowledge Base Management
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Currency
  • Multi-Language
  • Opportunity Management
  • Pipeline Management
  • Pipeline Reports
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Forecasting
  • Sales Pipeline Management
  • Segmentation
  • Service Reporting
  • Social Media Integration
  • Support Ticket Tracking
  • Task Management
  • Territory Management
  • Third Party Integrations
  • Web Forms
  • Workflow Management
  • Total features50
  • API
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Alerts/Notifications
  • Assignment Management
  • CRM
  • Calendar Management
  • Calendar/Reminder System
  • Campaign Management
  • Client Management
  • Commission Management
  • Contact Database
  • Contact Management
  • Customer Database
  • Customizable Fields
  • Customizable Reports
  • Customizable Templates
  • Data Import/Export
  • Document Management
  • Document Storage
  • Email Management
  • Email Marketing
  • Forecasting
  • Help Desk Management
  • Interaction Tracking
  • Internal Chat Integration
  • Knowledge Base Management
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Marketing Automation
  • Mobile Access
  • Multi-Channel Communication
  • Multi-Currency
  • Multi-Language
  • Opportunity Management
  • Pipeline Management
  • Pipeline Reports
  • Quotes/Estimates
  • Real Time Data
  • Real Time Reporting
  • Referral Tracking
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Sales Forecasting
  • Sales Pipeline Management
  • Segmentation
  • Service Reporting
  • Social Media Integration
  • Support Ticket Tracking
  • Task Management
  • Territory Management
  • Third Party Integrations
  • Web Forms
  • Workflow Management

Integrations

  • Total integrations10
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations47
  • Constant Contact
  • Facebook
  • Gmail
  • Google Analytics
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • Wordpress
  • Xero
  • Zapier
  • Zendesk