SendJim Features & Capabilities

SendJim

Salesforce Sales Cloud

Zoho CRM

SendJim is a direct-mail software meant to help build a relationship with your current customers and build your route density with your customer's neighbors through targeted mailings that can be triggered by actions in your CRM.

Campaign Management

Communication Management

Contact Management

Customer History

Customizable Branding

Customizable Templates

Drag & Drop

Event Triggered Actions

Feedback Management

Interaction Tracking

Lead Management

Live Chat

Mailer Templates

Mailing Services Integration

Marketing Automation

Printing Services Integration

Reporting/Analytics

Tagging

Third-Party Integrations

EngageBay CRM

Pipedrive

Bitrix24

Marketo Engage

Spotler CRM

It is great for picking up new customers when need.  It's a feature where we know we are going to get "x" amount of calls on each order of postcards. 

Justin's Review 

Justin, thank you for your feedback! We are currently working on a way to make greeting cards as customizable as the postcards and expanding our gifts selection. Hopefully, this will be launching soon. If you have any other feature requests, let us know!

Game Changer

Thank you for taking the time to leave us a review, Chad. We really appreciate it. We're glad to see you're using it to maximize on your customers and getting your name out there with their neighbors. We'd be happy to talk with you about what types of designs you'd like to see inside the new postcard editor. We launched 160+ editable templates in the summer and would love to help you convert your current designs to the new editable format and show you how to use the editor to design/customize your own. 

Good company with a friendly smaller team

Set it and forget it

Thank you for your review Joshua! We really appreciate it. Getting your first designs ready to send out in the beginning can be a hurdle, but we now have a full-time graphic designer who can make unique and editable postcard designs for your company. Plus, she uploads them into your account so they are ready to use immediately. 

Fair

Robert, thank you for your feedback. We always appreciate hearing from our users. Can you please reach out to our team so we can help you increase the return rate on your cards as well as show you the new Every Door Direct Mail through SendJim feature that will allow you to send thousands of postcards that we will print, bundle, and deliver to the post office for you?

My overall experience has been great. The service has always been top notch. The quality of the printed products is great. I am hoping to implement SendJim in more of our marketing for 2022.

Great User Friendly Platform!

Hi David! Thank you for your feedback! Earlier this summer, SendJim released an update of Editable Postcards that allows for a lot more freedom in where you can place text, photos, etc on the front and back of your postcards. That update also included a lot more font and formatting options that you can use, as well as a new postcard size, 6x11. Send us an email or open a chat on your SendJim dashboard and our team would be happy to show you how the new editor works and how to update your current designs. 

Must Use 

Thank you for taking the time to leave us a review, Debbie. New software can be difficult to learn when you're a busy business owner, but our team is always happy to help answer your questions quickly. If you ever have any questions about navigating the system or any of SendJim's newer features, you can always reach us by email or chat on our website to have a member of our team walk you through the system. 

Customer Thanks/Gifts made easy

Hi Camille! Thank you for taking the time to leave us a review. Our team is happy to help you do a mass import of your customers and connect your CRM to keep your address list up to date inside SendJim. Can you email us or open a chat so we can help you with this process?

Great customer service I've experienced so far.

Relationship Building Tool

Hi Nick! Thank you for taking the time to leave us feedback. We really appreciate it. Please let us know if you have any questions or feature requests to make SendJim work even better for your business. 

Highly recommend Sendjim for small business owners

Good and easy to use. Could improve on templates and their own crm to make it more user friendly. 

SendJim Review

SendJim makes my life easier

Overall experience with SendJim is great and we will continue to use it for the foreseeable future.

Great Compliment to Current Marketing Strategies

Hey Tyrese! Thank you for taking the time to leave us a review. Our data is updated every Monday evening, so if there is ever a home that doesn't look like it's showing inside Radius Bomb, please let our team know so they can take a look. If you ever have any questions, please let us know! -The SendJim Team

Overall my experience with SendJim has been very positive.  With SendJim I have improved my clients perceptions of my business, putting a more caring and attentive foot forward with them and in turn finding more referrals from those clients.  SendJim has also helped to relieve some of my daily workload by way of automations with Service AutoPilot working hand in hand with SendJim.  One click and lots of marketing to prospects, lost clients, and the like is scheduled and completed with very little oversight required.

This software can dramatically impact clients perceptions of your business!

Seth, we're happy to hear how SendJim has helped your business and made your day-to-day simpler. We'd love to hear more information about the search function you're talking about. Can you send us an email or open a chat on our website?

Incredibly Powerful For Small Businesses

Hi Daniel! Thank you for your review! If you ever have any feature requests or run into any new bugs, let us know so we can get that information to our development team for future updates. 

Helps automate our marketing plan

Hi Jon, thank you for leaving your feedback for us. We really appreciate it. While it is common to receive some cards back, if you are receiving a lot of cards back per mailing for NSN, please let us know as that could be a problem in our system and we will refund your cost for those cards. 

The support team is amazing and the product is great!

Great Product and Service!

Travis, thank you for taking the time to leave your feedback for us. We really appreciate it. As always, our team is available to walk you through any part of the program you have questions about, including integrating your CRM to automate your customer follow-up and neighbor mailings. Let us know if you have any questions for our team!

It really allows me to get my name out there and engage with current customers about my services and give reminders up upcoming seasons. I love that I’m able to send brownies and other items to my customers that spend a certain amount.  

SendJim is Great….

Thank you for your review and honest feedback, Darius! The app was great for early users of SendJim when the software was not as complex as it is today. Starting in 2022, the app will be phased out as SendJim adds more features that are not compatible in the app. However, our development team will be working on a more mobile-friendly version of the dashboard for individuals who still want to use SendJim on the go or on their tablets. 

Great for Customer Appreciation Management

Kirsten, thank you for taking the time to give us some feedback. We really appreciate it. Our team is working on some updates to the dashboard to improve the user experience and make it more intuitive. As always, if you ever have any questions, you can open a chat on our website or give us a call to speak with a member of our team. 

We have been able to keep in contact with our existing customers better due to voicemail bomb. Email and thank you cards.

Great product and excellent customer service 

Thank you for taking the time to leave us a review, Nathan! We appreciate it. If you ever have any questions or feature ideas to improve the platform, please let us know!

Great marketing tool

Hi Yasser, Thank you for your feedback of SendJim. We really appreciate it. While we try to provide a lot of editable templates to accommodate most industries, we don't yet have templates for every industry. However, we do have general templates that can be edited to match all industries, a graphic designer who can be hired to create a custom design for you, and are always open to template requests that we can place in the system. If you email us or open a chat on our website, we can work on creating some new templates for your industry. 

Awesome! Epic! Quick! 

Hi Denisse! We appreciate you taking the time to leave us a review. We are happy to let you know that SendJim now integrates directly with Jobber and other CRMs to help you send out automated mailings to your customer and their neighbors to help build your route density. We'd also be happy to help you set that up! Just send us an email or open a chat on our website to have a member of our team help set that up for you. 

SendJim screenshot: SendJim mailer selection

SendJim screenshot: Send Jim's Radius Bomb allowing you to Geo Fence certain areas to focus on.  Zoom in to get more specific and/or click the filters to pick the people that fit your client profile.

SendJim Features

Features Summary

Screenshots

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