App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.

ServiceTrade
5
238
4
89
3
11
2
2
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Software for commercial mechanical and fire contractors
Table of Contents



Is this product right for your business?
Find out with a
ServiceTrade - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: May 2026
ServiceTrade overview
Based on 342 verified user reviews
What is ServiceTrade?
ServiceTrade is a field service management solution with key features that include scheduling, mobile access, billing and invoicing, and more.
Who uses ServiceTrade?
By industry, ServiceTrade reviewers are most commonly professionals in construction (32%). The most frequent use case for ServiceTrade cited by reviewers is field service management (60% of reviewers).
Starting price
Pros & Cons
Customer Support
Ease of Use
Invoicing
Bugs and Issues
Frequent glitches and slowdowns
ServiceTrade’s user interface
ServiceTrade review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.4
Ease of use
4.6
Customer support
4.7
Reviews sentiment
What do users say about ServiceTrade?
Reviewers appreciate ServiceTrade for streamlining scheduling, quoting, and customer communication, which helps them stay organized and deliver timely service. They find the platform user-friendly after a brief learning curve, and say its real-time updates, photo documentation, and mobile access improve efficiency and transparency for both office staff and field technicians. They value the responsive support team and frequent updates that add useful features and address issues quickly.
Some indicate that occasional bugs, app glitches, and slowdowns can disrupt workflows, and they wish for more intuitive navigation and mobile functionality. They note that updates sometimes introduce new issues, but most feel improvements are ongoing.
Select to learn more
Who uses ServiceTrade?
Based on 342 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
ServiceTrade's key features
GetApp's analysis of 32 verified user reviews collected between January 2022 and October 2024 identifies ServiceTrade's most critical features and summarizes user sentiment about those features.
Reviewers appreciate ServiceTrade's scheduling capabilities. They highlight the ease of adjusting job durations with the drag-and-drop functionality and the ability to view multiple technicians' schedules simultaneously. Users report that the recurring services and service opportunities screens streamline the scheduling process. They find the map views and multiple schedule views helpful. However, some reviewers mention that the scheduling interface can be difficult to look at and complicated for multi-day scheduling. Overall, users find it user-friendly and intuitive for dispatching and managing appointments. Of the 17 ServiceTrade users who gave detailed accounts of their use of Scheduling, 100% rated this feature as important or highly important.
Users report that ServiceTrade's mobile access is vital for their business operations. They appreciate that field technicians can access schedules, job details, and customer information on the go. Reviewers indicate that the app allows for real-time updates, photo uploads, and deficiency reporting. They find it easy to navigate on phones and tablets, though some note it requires continuous training. However, they mention that the app relies on cell coverage and lacks some administrative functionalities. Overall, users find it essential for efficiency and daily use. Of the 17 ServiceTrade users who gave detailed accounts of their use of Mobile Access, 94% rated this feature as important or highly important.
All ServiceTrade features
Features rating:
ServiceTrade alternatives
ServiceTrade integrations (15)
Integrations rated by users
We looked at 342 user reviews to identify which products are mentioned as ServiceTrade integrations and how users feel about them.
Integration rating: 3.8 (10)
Integration rating: 3.6 (5)
“We are still working this integration”
Erin B.
Executive Director
Integration rating: 3.7 (4)
“The purchasing side had integrate with our accounting system and provider for ease of invoice management for our AP department.”
“Real Revenue connected to real activity”

Raymond E.
VP Operations and Maintenance
Integration rating: 3.0 (3)
Integration rating: 4.3 (3)
“To help us see when kids are registered in our project management software”
“It connects fine but has lots of issues.”
Emma E.
Artistic Director
Integration rating: 5.0 (3)
ServiceTrade customer support
What do users say about ServiceTrade customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of ServiceTrade customer support.
Widely noted by reviewers, ServiceTrade's customer support is highly responsive and resolves issues quickly, often within minutes.
A significant portion of users appreciate the team's willingness to listen to feedback and incorporate customer suggestions into product updates.
Frequently reported by users, the support staff is described as friendly, knowledgeable, and consistently helpful throughout onboarding and ongoing use.
Common user feedback highlights that support is easy to contact, provides clear communication, and follows through to ensure successful implementation.
Support options
Training options
To see what individual users say about ServiceTrade's customer support, check out the review snippets below.
“ServiceTrade has allowed our service department to keep our eyes on all the relevant information to execute our projects. ”
Kyrik R.
Superintendent
“They keep adding features and the features that are there are great for businesses with reoccurring services such as ours in the service industry.”
HEATHER C.
Office manager
ServiceTrade FAQs
ServiceTrade has the following typical customers:
Small Business, Mid-size Business, Large Enterprises
These products have better value for money
Q. What is ServiceTrade used for?
ServiceTrade is a field service management software for commercial service contractors in industries such as HVAC, fire protection, and electrical. It streamlines operations, enhances technician productivity, and boosts sales and client retention. The platform offers scheduling, dispatching, and parts management, with a mobile app for technicians to access service history and reports. Management gains visibility through business reporting and accounting integration. The sales success module, a CRM, aids in securing service agreements with proposal tools and sales pipeline management. The inspection manager ensures code-compliant inspections and report generation, while partsmanager optimizes parts management.
Q. Does ServiceTrade support mobile devices?
ServiceTrade supports the following devices:
iPad, iPhone, Android
Q. What level of support does ServiceTrade offer?
ServiceTrade offers the following support options:
Knowledge Base, Chat, Email/Help Desk, Phone Support











