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Setmore vs Bookafy Comparison

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Overview

Category Leaders

Setmore offers a free, online scheduling platform for you to connect with your customers. Manage all your appointments through...

Bookafy automates scheduling, reminders and integrates with existing apps, while allowing clients to book, reschedule, and...

  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials
  • Platforms supported
  • Web-based
  • iPhone app
  • Android app
  • Windows Phone app
  • Typical customers
  • Freelancers
  • Small businesses
  • Mid size businesses
  • Large enterprises
  • Customer support
  • Phone
  • Online
  • Knowledge base
  • Video tutorials

Video & Screenshots

Pricing

Starting from

0

/user

Per month

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

Starting from

0

  • Free trial available
  • Credit cardless trial
  • Free account
  • Subscription based

User reviews

4.7

917

5

4

3

2

1

666

204

33

3

11

  • Value for money
  • Ease of use
  • Features
  • Customer support
98%
would recommend this app

4.7

133

5

4

3

2

1

106

20

6

1

0

  • Value for money
  • Ease of use
  • Features
  • Customer support
85%
would recommend this app

Pros

Great for the beauty industry, easy for us to use and easy for clients, much more reasonably priced than other scheduling software.
I like how user friendly the software is. Also if I can't figure out something costumer service is wonderful and helpful.
Easy to set up and use with other third party vendors, impressed with functionality and flexibility. Love the features to include others in the calendar when working as a team.

Pros

Thank you for the great software. I really love what you are doing and I love Bookafy for my business.
I have been with Bookafy for going on one year and I am very happy. Bookafy is affordable, easy to use, and constantly improving their software.
Then we started using Bookafy, and for $40 per month we were able to accomplish a lot more than we could with 3K per month. So happy, and I love their customer service.

Cons

I get calls all the time of accidental appointments made and they are unable to locate how to cancel them. Or I have to call and verify that is the day and time they wanted their appointment for.
It turns out that i have to go on the other side of the title and click on to modify. That was misleading and indirect to me.
I am still unsure of how I need to streamline my settings as to not double up on services or make things more confusing than they need to be.

Cons

I hate the back and forth to set up appointments, it drives me nuts. Once back and forth is fine but the constant how about this, what about that, etc was too much.
I find the navigation confusing. The calendar tab is confusing.
I also had trouble finding the online payment feature.
  • Vendor responds to reviews
  • Last review25 days ago
  • Vendor responds to reviews
  • Last review4 months ago

Key features

  • Total features40
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Drag & Drop
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Employee Scheduling
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Group Scheduling
  • HIPAA Compliant
  • Mobile Access
  • Mobile Alerts
  • Multi-Language
  • Multi-Location
  • Multi-Physician
  • Multiple Appointment Types
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Online Scheduling
  • Patient Intake
  • Patient Portal
  • Payment Processing
  • Point of Sale (POS)
  • Ratings / Reviews
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Resource Scheduling
  • Room Booking
  • SMS Messaging
  • Scheduling
  • Self Service Portal
  • Social Media Integration
  • Staff Management
  • Task Scheduling
  • Third Party Integrations
  • Website Integration
  • Total features72
  • API
  • Access Controls/Permissions
  • Activity Dashboard
  • Activity Tracking
  • Alerts/Notifications
  • Appointment Management
  • Appointment Scheduling
  • Automated Scheduling
  • Availability Indicator
  • Availability Management
  • Billing & Invoicing
  • Booking Management
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Class Scheduling
  • Client Database
  • Client Management
  • Client Portal
  • Confirmation/Reminders
  • Contact Database
  • Credit Card Processing
  • Customer Database
  • Customer History
  • Customizable Branding
  • Customizable Fields
  • Customizable Forms
  • Customizable Templates
  • Data Import/Export
  • Drag & Drop
  • Electronic Payments
  • Email Management
  • Email Marketing
  • Email Reminders
  • Employee Management
  • Employee Scheduling
  • Event Calendar
  • Event Management
  • Event Scheduling
  • Facility Scheduling
  • Group Scheduling
  • HIPAA Compliant
  • Mobile Access
  • Mobile Alerts
  • Multi-Language
  • Multi-Location
  • Multi-Physician
  • Multiple Appointment Types
  • Multiple User Accounts
  • Online Booking
  • Online Payments
  • Online Scheduling
  • Patient Intake
  • Patient Portal
  • Payment Processing
  • Point of Sale (POS)
  • Ratings / Reviews
  • Real Time Data
  • Real Time Notifications
  • Real Time Reporting
  • Real-time Scheduling
  • Real-time Updates
  • Recurring Appointments
  • Reminders
  • Reporting & Statistics
  • Resource Scheduling
  • Room Booking
  • SMS Messaging
  • Scheduling
  • Self Service Portal
  • Social Media Integration
  • Staff Management
  • Task Scheduling
  • Third Party Integrations
  • Website Integration

Integrations

  • Total integrations26
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk
  • Total integrations25
  • Constant Contact
  • Gmail
  • Google Analytics 360
  • Google Calendar
  • HubSpot CRM
  • HubSpot Marketing Hub
  • Mailchimp
  • Meta for Business
  • Microsoft Outlook
  • PayPal
  • QuickBooks Online Advanced
  • Salesforce Sales Cloud
  • Shopify
  • Slack
  • Stripe
  • Twitter
  • WordPress
  • Xero
  • Zapier
  • Zendesk