Setmore Features & Capabilities

Setmore

Acuity Scheduling

Eventbrite

Setmore offers a free, online scheduling platform for you to connect with your customers. Manage all your appointments through one simple, sleek calendar system and give your business the freedom to grow.

Access Controls/Permissions

Alerts/Notifications

Appointment Management

Appointment Scheduling

Automated Scheduling

Availability Management

Booking Management

Calendar Management

Calendar Sync

Calendar/Reminder System

Class Scheduling

Client Database

Client Management

Confirmations/Reminders

Customizable Branding

Drag & Drop

Electronic Payments

Email Management

Email Marketing

Employee Management

Employee Scheduling

Event Management

Event Scheduling

Group Scheduling

Mobile Access

Online Booking

Online Payments

Payment Processing

Point of Sale (POS)

Ratings/Reviews

Real-time Scheduling

Recurring Appointments

Reminders

Resource Scheduling

Scheduling

SMS Messaging

Social Media Integration

Staff Management

Third-Party Integrations

Website Integration

SimplyBook.me

Vagaro

Mindbody

Calendly

Square Appointments

WellnessLiving

Fresha

I had the chance to work with Setmore as an intern in my university's IT department, and I was pleased by its feature set and simplicity of use. Setting up several departmental events was my responsibility, and using Setmore's real-time booking and appointment reminders really eased the procedure. It also gave me the opportunity to track consumer information and manage payments, which was essential for making sure that our events went off without a hitch.

Setmore: Manage your appointments with ease.

Hi Anthony,

Thank you for taking the time to provide a lengthy review.

Firstly, it's great that you think the app is powerful and easy to use with extensive functionality. Thrilled to hear that you think we offer first-rate customer service, we'll make sure to pass on your comments to the team. 

We appreciate all feedback to help us improve the service we offer. We're currently in the process of looking at how we can increase the customization of the app for our customers. I'll make sure to pass on your comments to the developers.

Julia, Community Team


I am cancelling Setmore and am frustrated with myself for not seeing in advance that client online purchasing options are extremely limited and dysfunctional for the nature of my business. but overall I think many people who choose Setmore will be satisfied with the features and functions for the low price. 

Upset that I must cancel Setmore because my clients can't buy memberships/packages. 

Hi Mindy,

Thank you for taking the time to review Setmore and providing us with feedback. 

We're sorry to hear that you're having to cancel Setmore due to not having appointment packages. I'm going to pass on your comments to the developers to highlight the need for this feature. 

We hope we will be able to welcome you back to Setmore in the future. 

Julia, Community Team

I would say very good, given the low price and availability of all features available with more expensive booking sites. I am very happy with Setmore.

Setmore is inexpensive and gives you all the features that you need

Hi Kunal,

Thank you for taking the time to review Setmore! We're thrilled you think Setmore is inexpensive and it provides you with the features you need for your business.

We appreciate all feedback as it helps us improve the experience we offer our customers. We've passed on your comments to our developers.

In the meantime, do not hesitate to reach out to the team at help@setmore.com.

Julia, Community Team

Good Product, but Indians cannot take payments

Great calendar management tool

Hi Maria,

Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is a great calendar management tool and very easy to use. 

If you require any further assistance, do not hesitate to reach out to help@setmore.com.

Julia, Community Team



Setmore provides a combination of easy-to-use function sand features that make my job as a life coach simpler. Setmore is my single source of truth for the day to day running of my business. Appointment booking, calendar integration, client details, email and text appointment reminders, cash and card payments, web storefront, these are all features I'd expect to find in software targetted at my business, but the no-cost integration with Teleport for group and one-to-one video sessions is the cherry on the top. If you run a hair salon, a yoga or pilates studio, a coaching business, a massage practice or any session-based appointment-run business, then it is worth your time evaluating Setmore.

Great one-stop shop for health practitioners

Day Spa Booking software

So far very satisfied with constant improvements in Setmore.

Why I still use Setmore

We use this as an online ordering portal that connects our services to the technician who is doing the work.  It is basically Online  > client > select requirements > Set date and time > assign technician to service > add to calendar.
The flaw is that we use service m8 to also schedule and invoice (then to Xero for accounting) and it doesn't connect to it (yet - hopefully one day), so there is a deal of double handling for us.
You can do payments in this service which is great, but our first one was awkward and we were not sure of the success.  It's not the programs fault, I think it was the fault of the external party.  
A few things are a bit clunky and not able to be customised, Im a believer everything should have an option to customise as every business has its own development requirements.
Overall, we are long time users (years) and wont change systems now. Just waiting for this one to go through enhancements..... Please........  

Good system to use but could expand it's services

This company is an absolute disgrace, they provide a simple service and yet cant even run it correctly. I spoke with 12 individual customer support agents, all in an attempt to solve 1 simple issue, they consistently left the chat once they realised it wasnt a simple fix, or else told me the issue was on facebooks end and not theirs, despite this being impossible as the data showing up in my error message could only be coming from their servers, just to make it that bit worse, I contacted facebook to get confirmation and in 3 hours had a response from them confirming the issue was not with them, The Setmore team then told me they would have to contact Facebook to confirm this despite me sending screenshots and also providing a detailed bug report for them, they have no clue how to fix their issues and their system has several bugs, 4 days ago they told me they messaged Facebook and today they told me they still had no response, i find it funny how i got a response in only a few hours and yet after 4 days a company of their size couldn't make contact.  AVOID this company at all costs. So many better options out there as we have recently discovered. 

Disgraceful 

Over all very pleased and don't want to change.  But please change the reminder settings to send the reply's to our business number not the automated number from the app.   Or if there is a reply to the automated reminder, make the app send a message to the business that a message has been sent.   I miss out on money for the week when i don't get the clients 24 hour notice to not being able to make the appointment.

Massage And Hypnotherapy business runs well with Setmore. 

Hi Jodee,

Thank you so much for taking the time to share your experience and detailed feedback! We're thrilled to hear that Setmore has been a valuable part of your business for the past decade and that features like text and email reminders have been helpful to you.

Your feedback on how we can improve reminders is insightful, and we’ll make sure it’s shared with our team. 

If you ever have any questions or need further assistance, we're always here to help at help@setmore.com or via the live chat in your app.


Julia, Community Team


I loved setmore! Their customer support is excellent and they are always releasing new features, but for my business it was very essential that we had the option to open/close register, make payroll and have reports.

Missing financial reports 

Hi Renata, 

Thank you for taking the time to review Setmore! Thrilled to hear that you love how easy the app is to use and you find it affordable. 

It's amazing to know that you think our customer support is excellent and we're essential for your business. 

I have passed on your feedback to the team for consideration regarding financial reports and POS. 

Julia, Community Team

Terrible. It made my scheduling a nightmare. I spent so much time fielding questions from customers. No shows actually increased!

Worse than useless 

Hi Elizabeth,

I'm sorry to hear you're not enjoying your time with us and you've not had a positive customer service experience. I'd like to look into this further, could you please reach out to me at moremagic@setmore.com and i'll be able to understand your experience and resolve any issues you're facing. 

Julia, Community Team 

Affordable, but comes with integration woes

Hi Jan M, 

Thank you for taking the time to review Setmore! Great to hear that you think the app is affordable. 

We appreciate the feedback about the integrations. We'd love to learn more about the issues you're facing and understand what integrations can be improved at moremagic@setmore.com. 

Julia, Community Team

I had the chance to use Setmore for scheduling and meeting management while working as an intern at the university's pharmaceutical research and development division. The software turned out to be a useful tool for planning and monitoring various research-related tasks. With its simple interface, I was able to quickly schedule meetings with study participants, collaborators, and supervisors, resulting in efficient time management. The automatic reminders reduced no-shows and enhanced communication in general. All appointments were kept up to date across all devices thanks to Setmore's smooth interaction with well-known calendaring services. Overall, Setmore dramatically improved our appointment management procedures, increasing output and fostering effective departmental collaboration.

Optimize Your Calendar Management: An In-Depth Analysis of Setmore

Hi Angelica,

Thank you for sharing your positive experience with Setmore! We're thrilled to hear that our software was able to streamline your appointment management procedures and improve collaboration within your department. Our goal is to provide a simple and efficient solution for scheduling and meeting management, and we're glad to see that we were able to deliver on that promise for you. We appreciate your feedback and hope to continue serving you in the future .

In addition, we are constantly working to enhance our platform with new features and integrations to further streamline your workflow. Please don't hesitate to reach out to us if you have any suggestions or requests for improvement. Thank you again for choosing our service and trusting us with your scheduling needs. 

Michelle, Team Setmore. 

It is a tool that has an automated system for reservations and even online payments, it is also easy to use and is adaptable to the company 

A system to book appointments necessary

Hello Junko, 

Thank you for your positive feedback on our appointment scheduling system. We are delighted to hear that it has evolved into an excellent tool for managing contact with your clients and partners. We are delighted that you find our cloud-based solution simple to use and adaptable to your business's requirements. Our automated reservation and online payment system is intended to improve accuracy and streamline the booking process. 
We appreciate your feedback and look forward to providing you with a dependable appointment booking solution in the future. 

Furthermore, our customer service team is available 24/7 to answer any questions or concerns you may have. We also provide regular updates and improvements to ensure that our solution is current and meets your changing needs.

Michell, Team Setmore. 

A good solution for a low budget 

Hi Nadine, 

Thank you for taking the time to provide us with feedback. We're thrilled to hear that you think Setmore is an affordable, good solution. We appreciate all feedback as it helps us improve the service we offer. 

Julia, Community Team

I like using this program a lot

Hi Brittani,

Thank you for taking the time to review Setmore! Thrilled to hear that you're enjoying your Setmore experience so far and you think it's easy to access, simple and user-friendly. 

If you require any assistance at any point, please reach out to help@setmore.com. 

Julia, Community Team

I would recommend Setmore to other small business owners looking for an easy-to-use appointment scheduling tool. While there are some limitations to the free version, the basic features are still very useful and have helped me streamline my scheduling process.

Simplifying Appointment Scheduling with Setmore

Hi James,

Thank you for taking the time to review Setmore! Thrilled to hear that you find Setmore easy to use, helpful and think the app offers a clean, intuitive interface. It's great that you appreciate the brandable aspects of the booking page, the automated reminders and the ability to integrate your calendar with Google. 

We appreciate all feedback as it helps us improve the services we offer. We'll make sure to pass your cons onto our developers for consideration. 

Lastly, it's wonderful that you recommend us to other small business owners. If you require any further assistance, do not hesitate to reach out to help@setmore.com.

Julia, Community Team



Setmore solves our scheduling issue with clients - we don't need to email them open timeslots and then have it change by the time they reply - now we just sent them a link to see the 'live calendar' and they can choose current openings. It also allows us to schedule group classes, and have multiple people meet us at once. We can easily ask the clients a few preliminary questions that they must fill out before their appointment, such as their budget and move-in date, so we know what products to show them at their appointment. It saves us phoning them ahead of time to discuss options and make sure we have products available for them. 

Highly recommend for Property Managers/Sales Appointments

I am a sole-proprietor massage therapist.  My job does not allow me to answer phone calls during the day, and I prefer to not be returning calls during my small breaks between clients.  The online booking option is perfect for my business.

Most of my clients are now booked with recurring appointments, or will book online using the "Book Now" button on my facebook page.  This allows me to spend less time on the phone.  Less time on the phone greatly decreases the amount of time I spend on administrative tasks. 

Excellent value, reliable online booking system

I have loved setmore enough that I have recommended and even set it up for others

Easy to use, lots of integrations available

Hi Keri,

Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is easy to use and appreciate all the integrations we offer. It's great that after trialing different schedulers, you chose Setmore Free as it has everything you need. 

We'll pass on your comments to the team. 

Julia, Community Team

I like being able to send an easy link to my clients to book through, it saves all of their data for me and sends me and my clients reminders for scheduling. The prices for setmore are very reasonable for a small business owner.

Easy and affordable scheduling with a great customer helpline

Hi Sasha,

Thank you for your kind review! Delighted to hear that you find Setmore easy and affordable. It's great that you like the ability to send reminders, sync your Google calendar and appreciate the 24/7 customer service. 

Your feedback is much appreciated as it helps us improve our service. We'll pass your comments on to the developers for consideration.

Team Setmore is here 24/7 if you require any further assistance.

Julia, Community Team

Easy to use platform. Affordable price.  

The best customer service and affordable price in the market

I would recommend this app for anyone needing a basic scheduling app.

Best Appointment Scheduling Software

Hi Britany,

Thank you for taking the time to review Setmore! Thrilled to hear that you think Setmore is easy-to-use and that you found the setup effortless. It's great that you appreciate the features available and you like that it's free. 

Julia, Community Team

Setmore Features

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