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Setmore Logo

Deliver your magic.

Setmore Reviews - Page 2

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960 reviews

KB
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Karen B.

Mental Health Care, self-employed

Used daily for 1-2 years

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Scheduler!

Reviewed 3 months ago

I love it! This software goes above and beyond other scheduling tools and provides many more options to make it your own.

Pros

Setmore is easy to use and has a lot of options to make it your own. I especially like the ability to create many tailored services and provide individual links for each.

Cons

Not a huge concern but if someone cancels or moves a meeting themselves, it does not adjust on my end in zoom. It does grab a meeting link when they originally sign up and shows up at the appropriate time and day in zoom, it just won't move in zoom if adjusted. I would also like it to show the name in zoom instead of 30 minute meeting. It shows the name in the calendar which is definitely more important. Neither of these are deal breakers for me.

Vendor response

Hi Karen, Thank you for your feedback! Thrilled to hear that you like the customizable features in the app and you appreciate the ease of service creation. We appreciate you pointing out the Zoom integration feedback, and we’re always working to improve features for smoother workflows. Your suggestion about updating Zoom meetings when appointments are rescheduled, and displaying client names instead of meeting durations, is very valuable, and we’ll pass it along to our development team. If you ever have any questions or need further assistance, we're always here to help at help@setmore.com or via the live chat in your app. Julia, Community Team

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Saemi P.

Arts and Crafts, self-employed

Used daily for 6-12 months

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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great for basic option

Reviewed 5 months ago

Actually, it's great as a basic option, but they need to develop it a bit more for me to be willing to pay for long-term use

Pros

There are lots of free options that help me a lot. Their service is great and fast.

Cons

There are some areas they need to improve to make their service better. I want to use only Venmo for my clients, but I can't display Venmo as the only payment option. I believe PayPal is part of Venmo, so I have to offer both PayPal and Venmo as payment options. Additionally, I requested the ability to apply discounts individually for my clients, like allowing them to use a coupon for discounts. Unfortunately, they don't offer this option, which is inconvenient for me.

Vendor response

Hi Saemi, Thank you for taking the time to share your feedback about Setmore! Thrilled to hear that you think the service we offer is great and fast. It's great that you appreciate the free plan of Setmore. We appreciate the feedback regarding Venmo. I've passed this onto our payment team to consider. Thanks for sharing! Julia, Community Team